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Educational Assessment, Evaluation, and Research
Singapore Management University
Research Collection School Of Computing and Information Systems
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Sufat: An Analytics Tool For Gaining Insights From Student Feedback Comments, Siddhant Pyasi, Swapna Gottipati, Venky Shankararaman
Sufat: An Analytics Tool For Gaining Insights From Student Feedback Comments, Siddhant Pyasi, Swapna Gottipati, Venky Shankararaman
Research Collection School Of Computing and Information Systems
Teacher evaluation is a vital element inimproving student learning outcomes. Course and instructor feedback given bystudents, provides insights that can help improve student learning outcomes andteaching quality. Teaching and course evaluation systems help to collectquantitative and qualitative feedback from students. Since manually analysingthe qualitative feedback is painstaking and a tedious process, usually, onlythe quantitative feedback is often used for evaluating the course and theinstructor. However, useful knowledge is hidden in the qualitative comments, inthe form of sentiments and suggestions that can provide valuable insights tohelp plan improvements in the course content and delivery. In order toefficiently gather, analyse and provide …