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Emotional Intelligence Of Leaders In Higher Education And Its Impact On Employees, Jenny R. De Los Santos

Electronic Theses and Dissertations

The purpose of this quantitative research study was to further understand the relationship between the emotional intelligence of faculty who have moved up into administrative positions and nonfaculty leaders within university academic affairs. Higher education institutions have a history of high employee turnover. There is a lack in the hiring process within higher education, and the lack of a hiring process causes difficulties when leaders go from faculty or staff roles to administrative and supervisory roles with little training on managing their emotions and employees’ emotions, hindering leaders from thriving in their leadership positions. The sampling was leaders from traditional …