Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Education
The Cadet Training Program Versus The Student Certification Program: A Study Of It- Support Training Programs At Western Kentucky University, Michael Courtney Moore
The Cadet Training Program Versus The Student Certification Program: A Study Of It- Support Training Programs At Western Kentucky University, Michael Courtney Moore
Masters Theses & Specialist Projects
Technology is a critical component of modern-day success. Advancements in technology have improved communication between individuals and companies. Technological advancements have allowed students to earn college degrees online. People who habitually use technology expect a high level of performance and support. As new technologies are implemented, such as complex web services or new operating systems, the dependence for information technology (IT) support grows in demand. Even learning curves can be cumbersome without proper assistance from IT professionals. Companies and institutions must accommodate user needs by implementing fast, efficient, and friendly support. In order to offer optimal customer support, representatives must …
Has Safeer Improved Sacm's Work And Helped Saudi Students In The Usa Resolve Their Needs Quickly, Faisal M. Alzomily
Has Safeer Improved Sacm's Work And Helped Saudi Students In The Usa Resolve Their Needs Quickly, Faisal M. Alzomily
Masters Theses & Specialist Projects
This study examined efficiency of the Safeer by gathering and analyzing the perception of 131 Saudi students from Bowling Green, KY. The purpose of the study was to ensure that the system is able to perform its function as the bridge between different institutions and Saudi students studying in the US who require assistance in processing their academic requirements. A self-administered survey using five scale points was employed. Results were summarized using descriptive statistics at 95% confidence level. The result confirmed the hypothesis that the use of the Safeer program provides quality service delivery within SACM, which in turn benefits …