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Community College Leadership

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The Perception Of First-Generation Community College Students With Regards To The Academic Impact Of Student Support Services: A Phenomenological Study, Rubinder Garcha May 2021

The Perception Of First-Generation Community College Students With Regards To The Academic Impact Of Student Support Services: A Phenomenological Study, Rubinder Garcha

Dissertations

Purpose: The purpose of this phenomenological study is to describe the perceptions first-generation students (FGS) have of the academic impact of student support services (SSS) received while attending community college (CC) in the areas of student academic achievement, student engagement, student persistence, student satisfaction, and development of academic skills.

Methodology: The methodology used for this study was a phenomenological approach in which FGS’ perceptions about the academic impact of SSS while attending CC in the northern region of California were explored. The FGS who were interviewed for this study were consistently participating in the SSS. The study’s findings revealed the …