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Full-Text Articles in Education
Examining The Need For Customized Satisfaction Survey Instruments Measuring Brand Loyalty For Higher Educational Institutions, Kendrick W. Brunson
Examining The Need For Customized Satisfaction Survey Instruments Measuring Brand Loyalty For Higher Educational Institutions, Kendrick W. Brunson
Kendrick W. Brunson
The success or failure of service-based organizations is determined in large part by consumers’ perceived value of those services. Value can be measured in terms of consumers’ perceived performance quality in comparison with the cost to consumers of purchasing the service. The ideal goal of service marketing organizations is to obtain and maintain a loyal base of delighted customers. Loyalty can be measured in terms of customer satisfaction, retention levels, and perception of service quality. In the higher education industry, private institutions compete for student enrollment with state-funded institutions on factors other than cost value. Standard quality and satisfaction survey …
What Would Vincent Do? Vincentian Higher Education And Poverty Reduction, Marco Tavanti, Craig Mousin
What Would Vincent Do? Vincentian Higher Education And Poverty Reduction, Marco Tavanti, Craig Mousin
Marco Tavanti
The worldwide Vincentian major higher education institutions have best practices and pedagogical innovative strategies for linking their educational mission with poverty alleviation. This edited volume includes experiences from DePaul University, St. John;s University, Niagara University, Adamson University, Santa Isabelle University and All Hallows College.
What Would Vincent Do? Vincentian Higher Education And Poverty Reduction, Marco Tavanti, Craig Mousin
What Would Vincent Do? Vincentian Higher Education And Poverty Reduction, Marco Tavanti, Craig Mousin
Craig B. Mousin
The worldwide Vincentian major higher education institutions have best practices and pedagogical innovative strategies for linking their educational mission with poverty alleviation. This edited volume includes experiences from DePaul University, St. John;s University, Niagara University, Adamson University, Santa Isabelle University and All Hallows College.
Research On Urban Community College Transfer And Retention: The Los Angeles Truccs Project, Linda Serra Hagedorn, Bill Maxwell
Research On Urban Community College Transfer And Retention: The Los Angeles Truccs Project, Linda Serra Hagedorn, Bill Maxwell
Linda Serra Hagedorn
This is a report on the Los Angeles Transfer and Retention of Urban Community College Students (TRUCCS) Project, which tracks approximately 5,000 community college students from nine campuses of the Los Angeles Community College District in order to gather information on retention and persistence. The project also investigates urban community college student patterns of reverse transfer, remediation, and social integration. The report indicates that the student ethnic and age diversity in the TRUCCS project reflects the total ethnic and age diversity of the Los Angeles Community College District, with Hispanic and African-American students representing a majority of the total enrollment. …