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Hiring Manager Perceptions Of The Emotional Intelligence Skills Of Urban Community College Graduates, Janice Moore English

Walden Dissertations and Doctoral Studies

AbstractEmotional intelligence (EI) skills are an important factor in the successful entry in the labor market of the fresh graduates of urban community colleges. Even though previous studies provided substantial evidence to the importance of these skills, these studies also recognized a lack of preparedness for the newly community college graduates and add to the voices of local business communities who manifest concern in this regard. The purpose of this basic qualitative research project was to explore local hiring manager perceptions of the EI skills of community college graduates they have hired for knowledge work roles. Goleman’s theory of EI …