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Full-Text Articles in Education

The Experience Of Knowledge Workers In Remote Environments During The Covid-19 Pandemic, Dale F. Knapp Mar 2024

The Experience Of Knowledge Workers In Remote Environments During The Covid-19 Pandemic, Dale F. Knapp

Doctor of Education Program Dissertations

When regional quarantine restrictions were rapidly implemented in March 2020 due to the COVID-19 pandemic, knowledge workers were forced to vacate their traditional shared office spaces and transition to remote work environments. This unprecedented mass exodus from traditional in-person physical workplaces was facilitated by existing and new software and technology that allowed workers to remain connected and working. This phenomenological study explored the lived experiences and perceptions of knowledge workers who experienced this transition to a full-time remote work environment. The study also examined how knowledge workers perceived work performance relative to their experience during the COVID-19 pandemic. Data were …


Medical School Middle Managers Learning To Successfully Work With Leadership To Navigate Organizational Change, Elizabeth G. Smith Feb 2024

Medical School Middle Managers Learning To Successfully Work With Leadership To Navigate Organizational Change, Elizabeth G. Smith

Doctor of Education Program Dissertations

There is a lapse in research exploring middle managers at medical schools during an organizational change. The purpose of this qualitative phenomenological study was to examine the perceptions of middle managers during an organizational change to mitigate burnout and build resilience. The literature reviewed explored how stressors from organizational changes may impact medical school middle managers, leading to feeling less secure about their position and increasing middle managers’ stress leading to burnout. For an organizational change to be successful, middle managers must build trust with their staff, communicate with middle managers, and engage middle managers in the change process. Burnout …


A Phenomenological Study On The Lived Experience And Leadership Of Project Managers In An Agile Transformation, Randall Hopkins Aug 2023

A Phenomenological Study On The Lived Experience And Leadership Of Project Managers In An Agile Transformation, Randall Hopkins

Doctor of Education Program Dissertations

This study employed a phenomenological methodology to investigate the shared experiences of project managers of corporations in the United States during a transition to agile project management methodologies. The project managers’ transformation was noteworthy because agile introduces a change in work structures, processes, and leadership. This study sought to understand how eight project managers described their lived experience and leadership during the transition to agile methodologies. Interviews with project managers uncovered identity facets that evolved with their understanding of leadership. The traditional project managers’ common-sense approach to work served as both a barrier and enabler of a change. Project managers …


Case Study: Member Perception Of A Federal Organization’S Employee Recognition Program, David A. Dietz Sep 2021

Case Study: Member Perception Of A Federal Organization’S Employee Recognition Program, David A. Dietz

All Theses And Dissertations

The purpose of this qualitative instrumental study was to clarify the purpose of Agency ABC’s Recognition Council, while identifying opportunities for staff recognition and appreciation to be optimized within Agency ABC to assist in creating and sustaining employee engagement. This purpose is in direct correlation to the study’s problem, to fill in research gaps due to a lack of existing documentation, best practices and research regarding federal recognition programs. Herzberg’s Two-Factor Theory was the conceptual framework that the researcher applied to this study. The researcher performed semi-structured, one-on-one interviews with five former members of Agency ABC’s Recognition Council members. Interview …


A Phenomenological Inquiry Into The Perceptions Of E-Leaders On Virtual Team Leadership, Deann Chriestenson Dec 2016

A Phenomenological Inquiry Into The Perceptions Of E-Leaders On Virtual Team Leadership, Deann Chriestenson

All Theses And Dissertations

Corporations are facing a more complex and challenging global business environment, and many have implemented a virtual workforce to maintain their competitive advantage through maximizing productivity, reducing product time to market, and cost reduction. The purpose of this qualitative phenomenological study was to gain a deeper understanding of the phenomenon of virtual leadership, as seen through the eyes of study participants (Merriam, 2009). Participants included fifteen Fortune 500 virtual team leaders who had prior experience leading traditional co-located teams. Data collected through telephone interviews were transcribed verbatim and NVivo 11 assisted in the coding, analyses, and presentation. The data analysis …


A Correlational Study Of Mid-Level Managers Examining Emotional Intelligence And Coaching Dimensions, Christopher Berg May 2016

A Correlational Study Of Mid-Level Managers Examining Emotional Intelligence And Coaching Dimensions, Christopher Berg

All Theses And Dissertations

The purpose of this quantitative correlational case study was to explore how mid-level managers’ emotional intelligence, as established through the Emotional Intelligence Appraisal (EIA), correlates with their executive coaching dimensions as revealed by the Extraordinary Coach Self-Assessment (ECSA). This study used the Talentsmart Inc. (EIA) tool to evaluate retail telecommunications (telecom) managers’ emotional intelligence competencies and Zenger Folkman’s (ECSA) tool to evaluate retail telecom managers’ coaching dimensions anonymously through the survey instrument. The need for this specific research is evident because of the limited number of quantitative studies regarding the importance of emotional intelligence and its relationship to coaching in …