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Analisis Kualitas Layanan Atm Dan Kepuasanpengguna Terhadap Loyalitas Pelanggan Denganpendekatan Structural Equation Modelling
Jurnal Vokasi Indonesia
This research has been prepared for the purpose of reviewing the impact of the quality of services provided by ATM on one of the largest private bank in Indonesia on customer loyalty. In this case the quality of the service will be tested at one of the ATM Bank the largest private bank in Indonesia which consists of quality information and quality on customer loyalty ATM system on one of the largest private bank in Indonesia which is mediated by customer satisfaction. T-count value obtained from Confirmatory Factor Analysis (CFA) for all variables showed that all the questions are included …