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Business

SelectedWorks

Dr. Grace S. Thomson

Selected Works

Organizational Behavior and Organizational Design

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Full-Text Articles in Education

Responding To Stakeholders’ Critical Needs- The Integrative Model Of Stakeholders’ Management (Imsm), Grace S. Thomson Jan 2010

Responding To Stakeholders’ Critical Needs- The Integrative Model Of Stakeholders’ Management (Imsm), Grace S. Thomson

Dr. Grace S. Thomson

Organizations are increasingly required to enhance their accountability to diverse internal and external stakeholders (Burrows, 1999). Knowing and understanding stakeholders’ expectations increases the ability of an organization to effectively respond to those expectations. Stakeholder relationship management is critical for corporate sustainability (Perrini & Tencati, 2006) or “capacity of a firm to continue operating over a long period of time” (p. 296). Organizations may benefit from developing collaborative interactions with their stakeholders, integrating their values and views into the formulation and implementation of organizational goals and objectives (Merrick, Parnell, Barnett & Garcia, 2005; Susniene & Vanagas, 2006).

This document contains a …


High-Performance Organizations (Hpos): The Wal-Mart Stores Case Study, Grace S. Thomson Nov 2009

High-Performance Organizations (Hpos): The Wal-Mart Stores Case Study, Grace S. Thomson

Dr. Grace S. Thomson

Organizational effectiveness is the goal of organizations competing in the changing landscape of global business (Colquitt, LePine, Wesson, 2009). While profitability sustains a firm financially, the well-being of the human capital of the organization is equally important to ensure competitiveness (Carpenter & Sanders, 2008). Collins (2001) posited that effective strategic leaders are those with the capabilities to drive the transformations of the firm into new and profitable models. Firms that are able to transition from good to great companies (Collins, 2001) have leaders who demonstrate to be (1) capable individuals, (2) contributing team members, (3) competent managers, (4) effective leaders, …