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Case Study: Member Perception Of A Federal Organization’S Employee Recognition Program, David A. Dietz
Case Study: Member Perception Of A Federal Organization’S Employee Recognition Program, David A. Dietz
All Theses And Dissertations
The purpose of this qualitative instrumental study was to clarify the purpose of Agency ABC’s Recognition Council, while identifying opportunities for staff recognition and appreciation to be optimized within Agency ABC to assist in creating and sustaining employee engagement. This purpose is in direct correlation to the study’s problem, to fill in research gaps due to a lack of existing documentation, best practices and research regarding federal recognition programs. Herzberg’s Two-Factor Theory was the conceptual framework that the researcher applied to this study. The researcher performed semi-structured, one-on-one interviews with five former members of Agency ABC’s Recognition Council members. Interview …