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Full-Text Articles in Education
Building An Inclusive Library Through Staff Accessibility Training, K.T. L. Vaughan
Building An Inclusive Library Through Staff Accessibility Training, K.T. L. Vaughan
Libraries
Libraries provide a needed third place for students to engage with their peers and faculty, both academically and socially. Staff behavior, knowledge, and skills in providing an accessible and inclusive environment are key to helping students with disabilities feel that they belong in the libraries. This makes training in disability and accessibility awareness a necessary component of the overall program for the library. This study assessed a locally-developed, online training program for staff of all levels that was intended to improve staff knowledge and skills in disability etiquette, library services and spaces that support people with disabilities, and the policies …
Digital Literacies In The Workplace: Exploring Employer Provided Education Opportunities And Learner Motivations, Jill Castek, Kathy Harris, Jen Vanek, Gloria E. Jacobs
Digital Literacies In The Workplace: Exploring Employer Provided Education Opportunities And Learner Motivations, Jill Castek, Kathy Harris, Jen Vanek, Gloria E. Jacobs
21CLEO Presentations and Publications
We have identified factors that encourage working learners to engage in education of workplace skills and literacies. The study examines the motivations and constraints of working learners as they acquire digital problem solving necessary to succeed in the workplace. In this session, you will learn about this study designed to amplify the voices of working-learners. Together we will examine factors in the 21st century learning ecosystem.
Effect Of Integrating Adult Learning Concepts And Curriculum Structure Into Customer Service Training For Specialty Pharmacy Employees, Caroline Mccallister
Effect Of Integrating Adult Learning Concepts And Curriculum Structure Into Customer Service Training For Specialty Pharmacy Employees, Caroline Mccallister
Dissertations
The purpose of this research was to explore the effect of integrating adult learning into a structured curriculum specifically designed to address the learning needs of patient services coordinators (PSCs). The research was conducted for two primary reasons: (a) to determine the effect, if any, of presenting new hire training created using adult learning principles and sound curriculum design had on satisfaction levels with that training, and (b) to determine the effect, if any, of presenting new hire training created using adult learning principles and sound curriculum design had on the length of time needed for a new hire to …