Education Commons^™

An Organization’S Ability To Improve Outsourcing Outcomes In Information Technology Outsourcing Initiatives By Increasing Organizational Knowledge: A Case Study, John Michael Mello

Electronic Theses and Dissertations

The problem addressed in this study was the literature gap regarding how internal organizational knowledge can be increased effectively within outsourcing projects. The study was a qualitative social constructionist case study composed of senior technology leaders. The purpose this study addressed was to understand the current structure of technical outsourcing contracts and how future contracts could be structured to address the problem of this study. The research incorporated how a reconceptualized absorptive capacity model, sociocognitive theory, and digital leadership mindsets could improve knowledge transfer outcomes between a vendor and client. Research shows that increasing an organization’s knowledge during an outsourcing …

Perception Of Factors That Facilitate Or Inhibit Associate Degree Completion At The Community College Level: A Case Study, Cathryn J-C Hughes Miss

Electronic Theses and Dissertations

The purpose of this study was to examine the perceptions of students, administrators, and faculty of one community college on the factors that facilitate or inhibit collegiate student success toward associate degree completion. Degree completion was defined as graduating with an associate degree. The following research questions guided this study:

1) What support systems or resources are in place at the community college to assist students with degree completion?

2) What factors in the college student success course at this community college facilitate or inhibit successful degree completion?

The case study was conducted in a single community college inNorth Carolina. …