Education Commons^™

Principals' Perceptions Of Professional Development And Caring Communities For English Learners, Sunny Sue Chang Jonas

Graduate Research Theses & Dissertations

A growing population of English Learners (ELs) have unique challenges when navigating the American educational system. In fact, there is an achievement gap such that EL students lag behind their native English peers in school outcomes. Accordingly, there is increased demand for professional development (PD) lead by principals to address the needs of the changing population of ELs. To support effective PD aimed at improved achievement for ELs, principals need embrace transformative thinking in their work. Although PD has the potential to be the driving force of change, traditional approaches to PD have limited impact on academic success of ELs. …

Student Perceptions Of A Customer Service Model In A For-Profit Higher Education Institution, Leonard J. Grinstead

Graduate Research Theses & Dissertations

The purpose of this quantitative study was to examine the impact on students of customer service-oriented behaviors exhibited by faculty members and student advisors in a single geographic segment of a large institution of higher education in the for-profit sector headquartered in the midwestern United States. A single-case case study approach was used in order to explore students’ degree of satisfaction with customer service experiences and the extent to which these impacted their decisions to persist toward graduation from the university. A survey approach with a questionnaire distributed by email was used in order to gather data from students for …

The Role Of Spirituality In Women's Doctoral Journeys: A Portraiture Study, Katherine M. Richards

Graduate Research Theses & Dissertations

The doctoral journey can be a personal one for many students. Students not only lean on their educational background and work experiences, but they may utilize some very personal attributes of their life during their doctoral journey. Spirituality might be considered one of those personal attributes that is interwoven into various contexts of student lives. The purpose of this qualitative study was to explore the role of spirituality among women during their doctoral journeys. This study furthered our understanding of the role of spirituality within the context of higher education. Fifteen women from diverse religious and spiritual backgrounds who were …

Treated Like A Professional: A Case Study In Adjunct Faculty Socialization, Elizabeth C. Hobson

Graduate Research Theses & Dissertations

This study explored the experiences of part-time adjunct faculty members in a community college setting. It specifically looked at how adjuncts described: (1) their career journey to being adult educators, (2) their socialization experience, and (3) how teaching adult education influenced their perspective on teaching. All participants were experienced adjunct instructors in an adult basic and secondary education department (ABE/ASE) at a suburban community college. By looking at experienced adjunct instructors, the study informs practices to support both experienced and new part-time college faculty members.

A qualitative case study approach was used to explore the participants’ experiences. Ten adjunct faculty …