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A Capability Maturity Model For Artificial Intelligence Integration In Supply Chain Management, Lordt Becklines
A Capability Maturity Model For Artificial Intelligence Integration In Supply Chain Management, Lordt Becklines
Dissertations
Artificial Intelligence (AI) is transforming Supply Chain Management (SCM), yet many organizations struggle to assess their readiness for AI adoption and to understand how AI capabilities develop across maturity stages. This dissertation addresses this gap by developing a Capability Maturity Model (CMM) for AI integration in SCM, grounded in Organizational Information Processing Theory (OIPT), the Resource-Based View, and related capability frameworks. The model provides a structured approach for evaluating an organization's information-processing requirements, resource configurations, and alignment needed for effective AI-enabled supply chain operations.
Using a design science research approach, the AI-SCM CMM and its associated assessment instrument were derived …