Tourism and Travel Commons^™

Cookies And Calamari: Squid Game’S “Dalgona” And Cutting Shapes From Its Impact On Korean Product Purchase And Travel Intentions, Wei Wang, Patrick Tyson, Haeden Overby

AMTP Proceedings 2024

This study explores individuals’ perceptions and attitudes toward Korean popular (henceforth referenced as Kpop) culture. Additionally, this study also aims to assess the impact of Kpop culture on consumers’ Korean product purchase and travel behaviors. Self-construal theory and social identity theory – being applied at individual and collective levels, respectively – will be employed within a qualitative, semi-structured, and inductive approach, an arrangement based around the game of “Dalgona” as seen in the Squid Game Korean Drama (henceforth referenced as K-Dramas). Study data may lend itself to both expansion of theoretical understanding regarding the study model and progression of marketer …

Consumer-Brand Heuristics In Luxury Hotel Reviews, Maria Petrescu, John Gironda, Kathleen Bay O'Leary

Publications

Purpose

This paper aims to evaluate and structure the basic heuristics consumers use in evaluating word-of-mouth (WOM) about luxury hotel brands while analyzing the impact of deception in online consumer reviews.

Design/methodology/approach

The research used a two-study mixed-methods approach, using interpersonal deception theory and social proof theory as lenses to conduct our analysis. For the first study, a qualitative conceptual mapping analysis was conducted, examining online consumer reviews to identify key concepts and their relationships in the context of luxury hotel brands. In the second study, the themes were further examined using a fuzzy-set qualitative comparative analysis to analyze their …

Effects Of Uncertainty Avoidance On Film-Motivated Tourists' Perceptions Of Destination Image, Place Attachment, And Intentions, Patrick Tyson, Wei Wang

AMTP Proceedings 2024

In an attempt to increase understanding of such film-motivated traveler bases, this study will apply self-congruence, film, and culture factors within a touristic background. This background, coming from a cross-cultural analysis between the Brazilian and Japanese episodes from the Netflix docuseries Street Food, will allow for exploration and analysis of the following research question: How does uncertainty avoidance affect the relationship between film-motivated tourists’ perceptions of destination image, place attachment, and travel intentions?

Study purposes include 1) examining mediation effects of place attachment in relationship between self-congruity theory and travel behavioral intentions and 2) evaluating moderation effects of film …

Service Robots Effect On Branding And Consumers' Intentions Through Online Reviews, Haeden Overby, Wei Wang Ph.D, Banu Elmadag Ph.D.

AMTP Proceedings 2024

With an increase in technology, a number of consumers are having new interactions with technology they experience when staying in hotels. A social media content analysis was conducted of Google Reviews of a number of hotels with service robots deployed. Hotels from the United States and Japan were analyzed. Reviews were scraped using online software and analyzed. The first round was a sentiment analysis to see the perceptions of online reviews containing information about the service robots. The majority of online reviews featuring robots were positive, with an overwhelmingly positive response from online reviewers in the U.S. After the sentiment …

Meaningful Work And Job Burnout Among Frontline Employees Of Classified Hotels In Nairobi City County, Kenya: Does Gender Identity Matter?, John Kahuthu Gitau, Rosemarie Ayuma Khayiya, Vincent Nyamari Maranga

Journal of Global Hospitality and Tourism

This study investigates the impact of meaningful work on job burnout (JBO) among frontline employees in Nairobi City County. Data was collected from 309 employees in various hotel categories ranging from two- to five-star-rated hotels. The present study applied the conservation of resources (COR) theory to develop a framework. It found that positive meaning in work had inverse relationships with all aspects of JBO. The negative influence of meaning-making through work significantly affected emotional exhaustion (EE) but not depersonalization (DP) and reduced personal accomplishment (RPA). The study recommends that operators and managers of classified hotels recognize the importance of boosting …

Leveraging Chatgpt For Writing In Scholarly Publications-Guidelines And Recommendations For Hospitality And Tourism Researchers, Faizan Ali

Journal of Global Hospitality and Tourism

In the ever-evolving landscape of global hospitality and tourism, the first issue of volume third of the Journal of Global Hospitality and Tourism embarks on an intellectual journey to explore pressing matters at the intersection of travel, management, culture, and inclusivity. This issue, encompassing a rich array of research papers and viewpoints, delves into multifaceted themes that resonate with the multifarious dimensions of our industry.

The Impact Of Sharing Economy Platforms On Tourism: Opportunities, Challenges, And Future Directions, Mehmet Bahar

Journal of Global Hospitality and Tourism

The sharing economy is a socio-economic phenomenon where surplus goods and services, aided by technology, are shared mutually among those in need and providers, coming together to exchange these goods and services. Economic crises, environmental issues, changes in social life, and technological advancements have led to the emergence of the sharing economy as an alternative model to existing goods and services. In this regard, the tourism sector has also been affected by this change, offering new travel and holiday alternatives, competitive advantages to stakeholders, the creation of new income sources, and the establishment of a more sustainable approach. Consequently, this …

Influencers Of Resident Attitudes Towards Tourism: The Shortfall In Our Assessment Methods, Christopher S. Dutt

Journal of Global Hospitality and Tourism

The study of residents’ perceptions and attitudes towards tourism has received considerable interest over the years. While much agreement has been found, there are also several areas of disagreement and noteworthy gaps that affect our understanding of residents’ attitudes toward tourism. This discussion reviews some of the existing findings of past studies, before considering some of the significant gaps. These include the dominance of social exchange theory (SET) as the principal model, the lack of distinction between tourists and tourism, and the impact of tourist typologies on perceptions of tourism.

Tourist Engagement Model Of Regenerative Tourism Destinations: A Case Study Of Egon Buluk Tourism Village, Sikka Regency, East Nusa Tenggara Province, Michael Rudolfus Sawu, Muhammad Ridla

Journal of Global Hospitality and Tourism

The research aims to analyze regenerative tourism components products, tourists’ perceptions, tourists’ experiences, and regenerative tourism development policies while involving tourists as co-creators. The research utilizes a qualitative method with a phenomenological approach. In-depth interviews were conducted with 27 stakeholders related to the tourist engagement model in the development of tourism destinations at the village scale. This research found that the development of regenerative tourism product components showcases uniqueness and beauty on a massive scale due to being situated in conservation areas. However, there is a need for improvement in other components to provide a sense of safety, comfort, and …

Generative Artificial Intelligence (Gai) In Hospitality And Tourism Marketing: Perceptions, Risks, Benefits, And Policy Implications, Usman Khan, Kashif Ali Khan

Journal of Global Hospitality and Tourism

This study investigates the integration of generative artificial intelligence (GAI) into hospitality and tourism marketing and its implications for industry professionals in the United States. This study employed a mixed methods approach, gathering qualitative insights from 20 professionals and quantitative data from a sample of 163 participants. The qualitative study revealed concerns about data privacy, customer trust, and ethical considerations regarding GAI implementation. However, participants acknowledged its potential to enhance personalization, engagement, and operational efficiency. The quantitative study supported these findings by showing a level of concern about risks but agreement on the benefits of GAI. Additionally, the participants were …

The Art Of Artificial Intelligence Illusion: Exposing Digital Deception In The Hospitality Industry, Mohamed Youssef Helal, Mahmoud Ibraheam Saleh

Journal of Global Hospitality and Tourism

This study investigates how artificial intelligence (AI) tools influence deceptive digital practices within the hospitality industry. As AI capabilities such as chatbots and language models are increasingly used in the industry, their potential impact on deception warrants examination. A comprehensive review is conducted to analyze how hospitality businesses utilize AI tools and how this shapes deceptive behaviors online. Specifically, the review examines how AI-generated content may erode consumer trust and decision-making. It also explores the emerging use of machine learning to fabricate fake reviews and social media posts. As deception undermines trust in businesses and the industry, the effectiveness of …

2024 Bloom Forecast Dates, Gina Rippens

Rosen Library Exhibits

On display: February-May 2024
Featured items: Books from the Rosen Library Collection. Handmade Japanese doll. Cherry Blossom Bloom Map. 2024 Bloom Forecast.
Primary Curator: Gina Rippens

See more items from this exhibit

Sakura Hanami: Celebrating The Japanese Cherry Blossom, Exhibit Brochure, Gina Rippens

Rosen Library Exhibits

On display: February-May 2024
Featured items: Books from the Rosen Library Collection. Handmade Japanese doll. Cherry Blossom Bloom Map. 2024 Bloom Forecast.
Primary Curator: Gina Rippens

See more items from this exhibit

Japan Cherry Blossom Map, Gina Rippens

Rosen Library Exhibits

On display: February-May 2024
Featured items: Books from the Rosen Library Collection. Handmade Japanese doll. Cherry Blossom Bloom Map. 2024 Bloom Forecast.
Primary Curator: Gina Rippens

See more items from this exhibit

Sakura Hanami: Celebrating The Japanese Cherry Blossom, Exhibit Sign, Gina Rippens

Rosen Library Exhibits

On display: February-May 2024
Featured items: Books from the Rosen Library Collection. Handmade Japanese doll. Cherry Blossom Bloom Map. 2024 Bloom Forecast.
Primary Curator: Gina Rippens

See more items from this exhibit

Review Of: Tourism Development, Governance And Sustainability In The Bahamas, Julian Philipp, Julia Schiemann, Hannah Zehren

International Journal of Islands Research

Book Review of: Rolle, S., Minnis, J. and Bethell-Bennett, I. (Eds.) (2020) Tourism Development, Governance and Sustainability in The Bahamas, Abingdon, Routledge

English Language Challenges Faced By Licensed Guide Interpreters In Japan, Naoko Tanaka

International Journal of Tour Guiding and Visitor Attraction Research

This study investigates the challenges licensed guide interpreters in Japan encounter related to using the English language by examining foreign language tour guides’ use of English through interviews and surveys. The findings reveal that guides prioritise effectively conveying information and cautionary points to guests. They adjust their speaking speed, pronunciation, volume, vocabulary, and sentence structures to ensure easy understanding. Approximately 80% of the vocabulary used is at or below B2 level of the Common European Framework of Reference for Languages (CEFR), indicating the issues which non-native speakings guides face. Moreover, they use various methods to confirm understanding, such as repeating …

Climate Change And Tourism In The Seychelles: Perceptions And Measures, Tatjana Thimm

International Journal of Islands Research

The aim of this paper is to find out in how accommodation providers in the Seychelles perceive climate change and what mitigation and adaptation measures they can provide. In order to answer these questions, a qualitative mixed-method-approach, comprised of twenty semi-structured interviews, an online-survey and participant observation was used. Results show that accommodation providers especially perceive the effects of climate change that directly affect their business and that they have already partly implemented some mitigation and adaptation measures. However, strategies and regulations are needed at the Seychelles’ government level and on a global level to actually achieve CO2 neutral travel.

Ijrtp Volume 11(Vi) Table Of Contents, Kevin A. Griffin, Razaq Raj, Carlos Fernandes

International Journal of Religious Tourism and Pilgrimage

IJRTP Volume 11(vi) Title Page and Table of Contents

Integration Of Islamic Religious Values And Javanese Culture In The Development Of Pilgrimage Tourism In Ngawonggo, Indonesia, Mahatva Yoga Adi Pradana, Darsono Wisadirana, Muhammad Lukman Hakim, Ahmad Imron Rozuli

International Journal of Religious Tourism and Pilgrimage

Spiritual tourism prioritising religious aspects, is one of East Java’s oldest forms of tourism, especially in Malang district. This form of tourism has long developed since combining Islamic and Javanese values. The concept emerged along with the Indonesian halal tourism brand. As a form of contribution to the development of religious tourism, this study seeks to show the existence of traditional relations in aspects of Islamic pilgrimage as a form of tourist behaviour which involves visiting historical tourism in tourist villages. This research uses a qualitative methods with a case study which includes interviews and participatory observation that aims to …

Review Of: Pilgrimage In The Christian Balkan World: The Path To Touch The Sacred And Holy, Edited By Dorina Dragnea, Emmanouil Ger. Varvounis, Evelyn Reuter, Petko Hristov And Susan Sorek, Igor Stamenkovic

International Journal of Religious Tourism and Pilgrimage

Book Review of: Pilgrimage in the Christian Balkan World: The Path to Touch the Sacred and Holy, edited by Dorina Dragnea, Emmanouil Ger. Varvounis, Evelyn Reuter, Petko Hristov and Susan Sorek

Religious Tourism In An Atheistic Society: The Example Of The Czech Republic, Ivo Jirásek, Tereza Štěrbová

International Journal of Religious Tourism and Pilgrimage

For a more accurate understanding of religious tourism, it is useful to distinguish between faith-based tourism, spiritual tourism and tourism in religious spaces. The former is characterized by religious faith (and processes of hierophany), the next by spirituality and transcendence experience, while the latter remains in the secular realm of experience. Based on this conceptual grasp, the paper presents the situation in the highly secular Czech Republic and investigates the opinions of service and offer providers in this type of tourism through interviews (n = 3). A comparison with the demand and preferences of tourism participants was collected through an …

Religious Tourism Attractions At Debre Aron Rock-Hewn Church, Meket District, Northern Ethiopia, Tsegaye Ebabey Demissie

International Journal of Religious Tourism and Pilgrimage

Ethiopia, which has a diverse sacred cultural heritage, has enormous fortunes as far as religious tourism is concerned. Its ancient Christianity has left numerous religious and historical legacies, ranging from architecturally sophisticated sacred monuments to living religious practices. However, the development of these legacies for religious tourism is hindered mainly due to a lack of research and consideration by tourism developers. This study aims to investigate the potential tourism value of Debre Aron Monastery, which is one of the most overlooked religious sites in northern Ethiopia. To this end, the study’s data, which are analysed qualitatively, were collected through literature …

Santuario (Shrines): The Sustainable Religious Tourism Management Of Selected Philippine Congregation-Managed Marian Shrines, Janine Patricia P. Chuajap, Rizyl May C. Diamante, Angela Gabrielle S. Donguez, Francesca D. Metrillo, Chrisalyn O. Miralles, Renz Vincent C. Quicio, Roland D. Mactal, Jame Monren T. Mercado

International Journal of Religious Tourism and Pilgrimage

This study assesses how sustainable tourism management is implemented in selected Philippine Marian Shrines, managed by religious congregations. In conducting the study, the researchers used a qualitative case study approach, as the data were collected using Focus Group Discussion (FGD). The study’s key informants (n=27) are the stakeholders of the two selected study sites. These include the congregation, staff members, tourism-related business owners, Barangay government representatives, local police officers, and local tourism representatives. The Repertory Grid methodology was utilised to analyse the data gathered. From the findings, the researchers developed the I.T.S.P. (Immersion, Tutelage, Stewardship, and Proposition): Sustainable Religious Tourism …

Religious Tourism At Tana Chirkos & St. Kirstos Semra: Contemporary Issues And Prospects For Sustainable Tourism, Dagnachew Nega

International Journal of Religious Tourism and Pilgrimage

Religious tourism is not a new phenomenon or new practice. It has recently received considerable attention in both academia and the public at large. However, even though Ethiopia is endowed with a variety of religious tourism activities, its contemporary issues, and future prospects haven’t been utilised, outlined and managed. In the Amhara region, in the South Gondar zone, Tana Chirkos and Kirstos Semra are among the outstanding sites where lots of religious travellers are going and religious tourism activities are held. Thus, this study stands with the general objective of investigating the issues and future prospects of religious tourism development …

Development Of Bali Spirit Festival To Support Sustainable Spiritual Tourism, Mohamad Yusuf, I Putu Gede Eka Praptika

International Journal of Religious Tourism and Pilgrimage

Spiritual tourism has developed significantly through creative activities such as the Bali Spirit Festival in Ubud, Bali. The aim of this paper is to analyse the practice of Bali Spirit Festival and its prospects for supporting tourism sustainability. The research design is descriptive-analytical and based on qualitative data. The data collection was done through in-depth interviews and a study of the literature. The research results reveal that spiritual tourism is oriented toward self-development based on religious values, culture, and nature without being exclusively tied to a specific religion. Further, the principles of spiritual tourism in Bali Spirit Festival can contribute …

Impact Of Globalisation On Religious Tourism: The Case Of Vrindavan, India, Charlie Gupta, Ridhu Dhan Gahalot

International Journal of Religious Tourism and Pilgrimage

The term ‘religious tourism’ refers to travel that is primarily inspired by spiritual beliefs (Smith, 2012). It serves as one of humanity’s oldest religious practices as well as one of the earliest examples of tourism (Timothy, 2011). Due in the main to the numerous sacred places that are dispersed throughout its vast geographic area, India, which is known for its rich heritage and culture, has attracted attention from throughout the world (Eck, 2011; Singh, 2013). As a result, it has become a well-known location for religious tourism. During the past ten years, this specific type of tourism has seen a …

Exploring Pilgrims’ Perceptions Of Islamic Tour Operators In The United Kingdom: Insights For Improved Services, Shabir Ahmad, Kamran Siddiqui

International Journal of Religious Tourism and Pilgrimage

In recent years, religious tourism has gained popularity worldwide, with millions of people travelling to different destinations for religious purposes. The United Kingdom has a growing Muslim population, and Islamic religious tourism is no exception. However, little research has been conducted on the pilgrim’s perceptions of Islamic religious tour operators in the United Kingdom. Understanding these perceptions is essential for tour operators to provide better services and attract more customers. The present study aims to contribute to Islamic tourism research by assessing the perceptions of pilgrims toward religious tour operators in the United Kingdom. Employing a snowball sampling technique, this …

Exploring The Potential Of Halal Tourism In A Non-Muslim Destination: The Case Of Portugal, João Domingues, Sofia Almeida

International Journal of Religious Tourism and Pilgrimage

Halal Tourism has emerged as one of the most rapidly growing and auspicious market segments within the tourism industry. The main goal of this study is to ascertain whether Portugal has the necessary capabilities to develop a sustainable and competitive halal tourism market and if it can attract Muslim travellers. This research applied a qualitative methodology based on in-depth interviews with representatives of businesses companies and institutions from various subsectors of the tourism industry. Moreover, a netnographic technique was applied to gather secondary information. The results reveal that despite Portugal having full potential and all the conditions to develop halal …

Tools To Persevere Towards A Challenging Goal: Lessons Learned About Grit Along The Way Of St. James, Ana Rita Nunes, Tânia Moreira, Armanda Pereira, Cleia Zanatta, Luísa Mota Ribeiro, Pedro Rosário

International Journal of Religious Tourism and Pilgrimage

Understanding the factors contributing to increased perseverance and passion toward long-term goals is an ongoing research challenge. The present study explores the inner drive of individuals to achieve meaningful goals over time, despite setbacks and challenges. The scenario chosen to uncover grit processes was the Way of St. James, a long pilgrimage demanding participants’ perseverance and passion for achieving their goals, despite hardship. Semi-structured interviews were conducted with thirty-one individuals completing the Way of St. James. Thematic analysis indicated three key themes contributing to improve the participants’ perseverance along the walk: behavioural tools (e.g., setting behavioural and time management goals), …