Tourism and Travel Commons^™

Unravelling The Tourism–Poverty Nexus, Jorge Ridderstaat, Xiaoxiao Fu, Bingna Lin

Rosen Research Review

Literature on the links between tourism development and poverty alleviation is surprisingly fragmented. A new model, the Tourism-Poverty Interdependence Diamond (TPID), from Dr. Jorge Ridderstaat and Dr. Xiaoxiao Fu, UCF Rosen College of Hospitality Management, offers a tool to unravel the complexities of this relationship. Using Honduras as a case study, this new approach clearly shows that tourism development can impact poverty, and highlights that poverty can also impact tourism development, with the links ranging from direct to indirect.

Saba: 'The Unspoiled Queen', Kelly Semrad, Bruce Zagers

Rosen Research Review

Bruce Zagers became Commissioner of Tourism, Public Entity, Saba in 2017. Dr. Kelly Semrad interviews him about his role, and the development of a new tourism master plan for the island.

Beyond A 'Like': Building Parasocial Relationships With Baby Boomers On Facebook, Yunying (Susan) Zhong, Valeriya Shapoval, James Busser

Rosen Research Review

Baby boomers are a crucial cohort for hospitality marketing as they have more money to spend and more time on their hands than younger cohorts. However, reaching them on social media is harder. There is one social media platform popular with baby boomers: Facebook. Dr. YunYing Zhong and Dr. Valeriya Shapoval at UCF Rosen College of Hospitality Management, together with their collaborator, have combined their different areas of expertise to analyze the effectiveness of social media marketing directed at baby boomers from an unusual angle: the illusionary and imaginary relationships we build with fictional characters.

Influences On Destination Loyalty, Asli D.A. Tasci, Abdullah Uslu, Dimitrios Stylidis, Kyle Maurice Woosnam

Rosen Research Review

Dr. Asli D.A. Tasci from UCF Rosen College of Hospitality Management and fellow researchers have undertaken research in the popular tourist destination of Antalya, Turkey to investigate destination loyalty. The study explores whether place-oriented or people-oriented factors have a larger influence on tourists' likelihood to revisit the same destinations, while also considering the differences between domestic and international tourists. The findings from this research will support tourism managers' understanding of how to drive repeat visits in a market with overwhelming competition.

Theme Park Knowledge Hub Of The Future, Carissa Baker

Rosen Research Review

The global attractions industry has grown in size and innovation in the last few decades. Encompassing theme parks and waterparks as well as cultural and natural attractions, this segment has diverse career opportunities and constant potential for growth in mature and emerging markets. Theme parks alone garnered a billion visitors in 2019. Post-pandemic, the industry bounced back quicker than expected, with most operators seeing increased attendance and revenue. The attractions industry continues to develop new concepts which provide amazing experiences for guests around the world. However, retirement during the pandemic, coupled with the industry's rapid expansion, created a greater need …

Towards More Authentic Heritage Destination Experiences, Xiaoxiao Fu, Xiaoli Yi, Vera Shanshan Lin, Honggen Xiao

Rosen Research Review

Heritage destinations have a significant responsibility to visitors. In countries like China, where heritage plays a significant role in a person's identity, such destinations offer visitors an opportunity to develop a deeper sense of self. For this reason, they need to be authentic, but so do the visitors. UCF Rosen College of Hospitality Management researcher Dr. Xiaoxiao Fu joined a team of experts based in China to identify how the perceived authenticity of two of China's most revered heritage sites affects visitors' personal sense of authenticity, their wellbeing, and how memorable they found their visits.

Providing A Clear Foundation For Smart Destinations, Youcheng Wang, Alan Fyall, Ekaterina Sorokina, Peter Lugosi

Rosen Research Review

Smart destinations are a nascent and growing category in destination marketing but suffer from a lack of clarity. What is a 'smart destination'? UCF Rosen College of Hospitality Management's Dr. Youcheng Wang and Dr. Alan Fyall led an international team of hospitality management specialists tasked with providing a clear foundation for smart destination researchers and practitioners. Their study, published in the Journal of Destination Marketing and Management, provides significant insight and stokes the fire beneath destination marketing organizations.

Just Looking: Tourist Gaze And The Theme Park Experience, Wei Wei, Yanyan Zheng, Nathaniel Line, Lu Zhang

Rosen Research Review

What makes a memorable theme park experience? New research led by UCF Rosen College of Hospitality Management's Assistant Professor Wei Wei looks at how visitor experience is influenced by the 'tourist gaze'—the consumption of visual experiences, as well as other services, in a tourism destination. With important implications for theme park operators and managers, the study focuses on visitors' visual interactions with fellow visitors and finds they have a significant impact on visitors' emotions and the quality of their overall experience.

Theme Park Visitors Prefer Human-Like Robots In Customer Service Interactions, Ady Milman, Asli D.A. Tasci

Rosen Research Review

Service robots are becoming increasingly popular in many industries and social settings, including education, childcare, elderly therapy centers, and even theme parks. Tourism and hospitality industries are adopting robots enthusiastically and are being closely studied to observe guest engagement and reaction to robotic services. Service robots are becoming increasingly popular in many industries and social settings, including education, childcare, elderly therapy centers, and even theme parks. Tourism and hospitality industries are adopting robots enthusiastically and are being closely studied to observe guest engagement and reaction to robotic services. UCF Rosen College of Hospitality Management researchers, Dr. Ady Milman and Dr. …

Effects Of Risk Messages On Tourists’ Travel Intention: Does Distance Matter?, Jiangchi Zhang, Chaowu Xie, Zhibin Lin, Songshan (Sam) Huang

Research outputs 2022 to 2026

This study aims to examine how distance to risk center in the COVID-19 context moderates the effects of two contrasting risk message frames (amplifying vs. attenuating) on tourists' post-pandemic travel intention via the mediation of ontological security threat and perceived coping efficacy. Two experiments were designed to test the proposed conceptual model. Results of experiment 1 showed that risk messages predicted tourists’ ontological security threat, perceived coping efficacy, and travel intention. Results of experiment 2 showed that ontological security threat and perceived coping efficacy partially mediated the effects of risk messages on travel intention. Moreover, distance to risk center moderated …

How Do Short-Form Travel Videos Trigger Travel Inspiration? Identifying And Validating The Driving Factors, Xue Fang, Chaowu Xie, Jun Yu, Songshan Huang, Jiangchi Zhang

Research outputs 2022 to 2026

Short-form travel videos are popular and can trigger travel inspiration. Based on persuasion theory and customer inspiration theory, Study 1 analyzed audience comments toward short-form travel videos following the grounded theory approach, and identified seven basic attributes of short-form travel videos triggering travel inspiration in three categories of attractiveness. Based on the stimuli-organism-response framework, Study 2 revealed that presenter, destination, and video design each had significant positive effect on travel intention via the chain mediation of inspired-by and inspired-to of travel inspiration. Additionally, openness to experience was found to positively moderate the effects of presenter and destination attractiveness on travel …

Nilai Penting Kawasan Candi Baru Semarang Sebagai Kawasan Cagar Budaya, Niky Silvia Ruhma Dewi

Jurnal Vokasi Indonesia

Permukiman Candi Baru adalah bagian awal pengembangan fase modernisasi Kota Semarang pada 1906-1942. Permukiman tersebut didesain dengan konsep garden city oleh Ir. Herman Thomas Karsten pada tahun 1916. Dalam praktiknya, Karsten dan ahli-ahli lokal yang membantunya, tidak utuh menerapkan konsep Garden City by Howard. Desain dibuat dengan penyesuaian kondisi Indonesia. Secara struktur, kawasan ini masih menampakan karakter garden city. Bangunan-bangunan yang ada di kawasan tersebut sebagian besar adalah bangunan yang sama tuanya dengan kawasan itu sendiri. Melihat hal tersebut, Kawasan Candi Baru dapat dimasukkan dalam kawasan cagar budaya. Akan tetapi, kawasan ini belum ditetapkan sebagai kawasan cagar budaya pada rencana …

Tinjauan Analisis Desain Grafis Pada Konten Infografis Transportasi Darat Instagram Dewan Transportasi Kota Jakarta: Studi Kasus Tahun 2021, Hardika Widi Satria, Putri Ayu Ningtyas, Muhammad Anas Ramadhan Sumirat

Jurnal Vokasi Indonesia

Paper ini membahas desain grafis di dunia periklanan dan pemasaran. Desain Grafis menggunakan kata, gambar dan elemen grafis untuk berkomunikasi serta merupakan bagian dari ekspresi verbal-visual. Infografis saat ini banyak diaplikasikan di dunia periklanan. Dewan Transportasi Kota Jakarta (DTKJ) berusaha membangun brand awareness melalui medium infografis. Infografis yang dibuat merupakan infografis mengenai transportasi darat yang dibuat secara berkelanjutan, berisi tentang ketersediaan transportasi, rute transportasi, jam transportasi, kondisi transportasi, dan kebijakan mengenai transportasi guna membangun brand DTKJ itu tersendiri menjadi sebuah instansi mengenai transportasi di DKI Jakarta yang menarik, aktif, dan sustainable. Instagram digunakan oleh DTKJ sebagai salah satu pendekatan social …

Lingkungan Kerja, Employee Engagement Dan Kepuasan Kerja Karyawan Non Medis Di Rs Hermina Bogor, Nur Fadilah Dewi, Ressa Maharani

Jurnal Vokasi Indonesia

Kualitas pelayanan kesehatan di rumah sakit dapat ditingkatkan melalui lingkungan kerja, employee engagement dan kepuasan kerja yang merupakan faktor penting dalam meningkatkan kinerja karyawan. Lingkungan kerja sangat berpengaruh dalam diri karyawan dan yang berada di sekitarnya dalam menjalani tugas-tugasnya. Tujuan penelitian ini untuk mengetahui lingkungan kerja, employee engagement dan kepuasan kerja karyawan non medis di RS Hermina Bogor. Penelitian deskriptif kuantitatif pada karyawan non medis RS Hermina Bogor dengan sampel berjumlah 64 orang dengan instrumen kuesioner employee engagement. Hasil penelitian didapatkan persentase karyawan non medis untuk mengetahui lingkungan kerja, employee engagement dan kepuasan kerja dapat disimpulkan bahwa lingkungan kerja karyawan …

Pemeliharaan Berkala Generator Set Rumah Sakit, Amanda Deani, Elsa Roselina, Ari Nurfikri

Jurnal Vokasi Indonesia

Generator set (genset) merupakan utilitas rumah sakit dan termasuk dalam pengawasan instalasi sarana prasarana rumah sakit. Keandalan waktu genset untuk memberikan suplai otomatis harus tercatat dan dievaluasi secara berkala, karena hal ini memengaruhi suplai listrik untuk peralatan medis yang berhubungan langsung dengan keselamatan pasien. Salah satu kegiatan yang harus disiplin dalam pelaksanaannya adalah pengisian checklist pemeliharaan. Penelitian ini dilakukan untuk mengetahui gambaran dalam pemeliharaan generator set secara berkala. Penelitian ini menggunakan metode kuantitatif. Data yang digunakan merupakan data sekunder yang meliputi data pemeliharaan, data operasional, dan data kerusakan genset Tahun 2021. Data yang dianalisis adalah perhitungan Specified Operating Time (SOT), …

Young Indigenous Entrepreneurs- Supporting Changemakers Through Entrepreneurship And Advocacy Of Indigenous Issues, Anita Lakra, Emily Wang, Shagufta Farheen

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

Indigenous youth are reclaiming their language, customs and land. They are at the forefront of Canada’s fastest-growing population, yet continue to face barriers in health, education and justice systems. Indigenous tourism often exploits Indigenous communities. However, self-driven Indigenous tourism is an opportunity for Indigenous communities to strengthen their culture and economy. Many Indigenous youth aspire to start businesses. Their products are often sold not just nationally, but also to international customers. Hence, a program that provides financial literacy courses and personalized business advice can support young Indigenous entrepreneurs. Based on the experience of a young Indigenous entrepreneur who sells beadwork …

Public Policies For Tourism Recovery During Covid 19 Pandemic; A Case Study Of Spain, Mónica Pellejero, José Sanabria, Teresa Aguiar, Yazmina Araujo

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

The COVID-19 virus has caused the biggest worldwide economic crisis since the Great Depression of the 1930s and a “zero tourism” situation with catastrophic consequences. Many authors analyzed the economic impacts of the COVID-19 pandemic, but none of them have specifically examined Spain and government actions and public policies taken to fight the pandemic. Through the case study methodology, this paper presents a literature review of the most up-to-date studies on the impacts of the COVID-19 global pandemic. Secondly, we specify the different public intervention measures implemented by national, regional, and local authorities in Spain. Finally, we set out the …

Managing E-Mindful Tourism Experiences: A Co-Creation Approach, Uglješa Stankov

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

No abstract provided.

A Creative Perspective On The Tourism Industry In Romania, Alexandra Zamfirache

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

The purpose of this scientific paper is to review various aspects of the negative impact of the COVID-19 outbreak on the tourism sector in Romania. The paper is based on research that combines a analysis of economic indicators, completed a qualitative research, based on in-depth interviews conducted on the population of Brasov on assessing the travel during the pandemic. Based on the results of research and exploratory research in the literature, we have listed in a concise manner several measures to make tourism cleaner, safer and more sustainable after this famous pandemic.

Can Digital Marketing On Instagram Help To Promote Sustainable Travel? Abstract, Jacques Bulchand-Gidumal Professor, Armin Brysch Professor

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

The contribution of digitalization and digital platforms to tourism sustainability is a timely topic. In this research we analyze if a digital platform such as Instagram could contribute and be used as a tool to promote sustainability by destinations and by travelers. To this aim, we implement a methodology comprised of four steps: identifying the most recognized sustainable destinations in the world (i.e. Slovenia, New Zealand and Costa Rica), downloading and analyzing the last posts from the official accounts of the DMOs of these destinations, identifying the most frequently used hashtags related to sustainable tourism (#ecoturismo, #ecotourism, #sustainabletravel, #ecotravel and …

The Covid-19 And The Stock Market Behaviour Of The Tourism Sector In Spain., Isabel Carrillo-Hidalgo, Juan Ignacio Pulido-Fernández, Jose Luis Durán-Román, Jairo Casado-Montilla

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

The global pandemic caused by COVID-19, declared in March 2020, has had a dramatic impact on tourism, especially in Spain, as it was one of the first countries affected by the pandemic, as well as being one of the world’s biggest tourist destinations. Stock market values are responding to the evolution of the pandemic, especially in the case of tourist companies, so being able to quantify this relationship allows us to predict the effect of the pandemic on shares in the tourism sector, improving the response to the crisis. To this end, a model has been developed to predict the …

What Drives Satisfaction And Dissatisfaction Of Hotel Guests? An Exploratory Analysis Based On Tripadvisor, Carlos Díaz-Santamaría, Jacques Bulchand-Gidumal Professor, Santiago Melián-González

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

Understanding the drivers of hotel guest satisfaction and dissatisfaction is basic for hotel managers. In this research, we use a large database of more than 30,000 reviews that were posted on TripAdvisor to investigate this issue. We use Power BI to assign a sentiment score to each review and to extract the main phrases from them. This allows us to create two datasets of words and phrases (one derived from the reviews of satisfied guests and one derived from the reviews of dissatisfied guests) in order to compare them. In order to compare both datasets, we perform a quantitative analysis. …

Tourists’ Meaning Of Sustainability As A Tool For Segmentation. A Biosphere Reserve Case Study, Juan Ignacio Pulido-Fernández, Yaiza López-Sánchez, Isabel Carrillo-Hidalgo, Jose Luis Durán-Román

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

This paper provides empirical evidence on the potential use of the meaning of sustainability for the tourist in segmentation studies. The analysis has been applied to a nature destination, specifically, in the “Sierras de Cazorla, Segura y Las Villas” Biosphere Reserve. In the first place, this research identifies, through a cluster analysis, three segments of tourists based on what the tourist considers sustainability to be (level of knowledge and commitment, as well as its implications for the destination), analyzing for each segment their sociodemographic and socioeconomic variables and their willingness to pay to improve the sustainability of destinations.

The results …

A Systematic Literature Review On The Responsible Travel Behavior Of Tourists In Destination Tourism, Ailin Fei, Jonathon G. Day Dr.

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

Responsible travel can be referenced in a variety of ways in academic literature due to similar terms and synonyms. Responsible travel does not have a formal definition although, it is being researched in a wide range of contexts. This study is a systematic literature review on the responsible travel behavior of tourisms in destination tourism. This study aims to identify what literature exists currently that investigates or aims to promote responsible travel behavior of tourists at a destination. This study is also interested in identifying if there is any literature that measures the responsible travel behavior of tourists. This will …

Shark-Diving Tourism In The Macaronesian Archipelagos: Challenges And Opportunities, Pedro Gonzáles Mantilla

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

The Macaronesian region is typically heavily exploited by fisheries; however, in recent years, marine wildlife tourism has become popular and a shark-diving industry has emerged, potentially presenting an alternative for the sustainable use of sharks. Combining a literature review with interviews with dive operators conducting shark encounters in the Macaronesian archipelagos, we provide an overview of the challenges and conservation potential of shark-diving tourism for these territories. Owing to the regular presence of important shark species for tourism and the growth of the scuba-diving industry, shark-diving has potential to expand over the region. Yet, the overlap between European industrial fishing …

Examining The Pilgrims’ Experience: Communitas Along The Camino De Santiago, Snežana Brumec

International Journal of Religious Tourism and Pilgrimage

To what extent does the community formed among pilgrims on the Camino de Santiago correspond to Turner’s concept of communitas? How might pilgrimage with significant others differ from individual pilgrimages in the sense of community? This study attempts to answer these questions based on qualitative and quantitative content analysis of 32 travelogues written by pilgrims who completed the pilgrimage alone or with relatives or friends. The findings show that pilgrims develop an egalitarian and creative community that prevails the notion of a generic bond between people, an intense comradeship and generous common friendliness. In such a community, pilgrims’ behaviour is …

The Family Pilgrimage To Santiago, Adeline Rucquoi

International Journal of Religious Tourism and Pilgrimage

The presence of women on the roads to Santiago since the beginning of the pilgrimage is becoming better known. The texts show that family pilgrimages, of children with their parents, of sons with their fathers or of daughters with their mothers, are not just a contemporary phenomenon.

Family Pilgrimage Along The Camino De Santiago In Poland: Forms, Conditions And Prospects For Development, Franciszek Mróz, Sławomir Tykarski, Marcin Gazda

International Journal of Religious Tourism and Pilgrimage

This study presents an analysis of the forms of family pilgrimage along the Polish sections of the Way of St. James. The purpose of the research is to understand the current status of family pilgrimage along the route to Santiago de Compostela in Poland, as well as to specify the determinants of the development of this type of pilgrimage. The forms of family pilgrimage along the Way of St. James in Poland and the importance of such pilgrimages in deepening intra-family relations are presented based on interviews and testimonies collected, as well as on several years of experience in organising …

A Semester On The Road To Santiago: The Long-Term Impacts Of Walking The Camino De Santiago With A Family-Like Study Abroad Group, Douglas Challenger

International Journal of Religious Tourism and Pilgrimage

In this paper, research findings are presented from a small, longitudinal study using qualitative data on the long-term impacts of a unique, semester-long, study abroad program at Franklin Pierce University. In this programme, students study the history and contemporary renaissance of the Camino de Santiago pilgrimage and then walk the entire route in northern Spain as pilgrims. Alumni who participated in one of four trips conducted in the fall of 2011, 2013, 2015 and 2017 were asked in 2022 to respond to five open-ended questions about how their semester abroad impacted their lives, to what degree they thought their study-abroad …

Family Pilgrimage On The Camino De Santiago In Spain: Typology And Impact, Piotr Roszak, Jesus Tanco

International Journal of Religious Tourism and Pilgrimage

This article presents an analysis of contemporary forms of family pilgrimage to Santiago de Compostela and prospect for its development after the pandemic of 2021-2022. Based on information about family pilgrimages in Spain, we examine its therapeutic benefits, its challenges and difficulties, and its place within competing forms of pilgrimage. The ‘family modality’ extends to pilgrimage within any intentional family, such as one’s academic and professional companions, recovering addicts traveling for mutual support, like-minded religious confraternities sharing a communal experience of the journey, and pilgrims trekking on behalf of family members left behind as a manifestation of voluntary surrogate pilgrimage.