Tourism and Travel Commons^™

The Holiday Experience And Personal Values: An Irish Case Study, Sean Ruane, Deirdre Quinn

Conference papers

Personal values have been a focus of interest for consumer behaviour researchers for many years due to the belief that values influence a person’s lifestyle, and therefore provide a useful explanation for the multitude of interests, outlooks on life and consumption priorities that define a person’s consumer behaviour (Muller, 1991). Tourist satisfaction is a positive function of both functional congruity between the expectations of the individual and choice of destination, and their perception about themselves. Linking destination image with the self can help in understanding this behaviour by focusing on the specific attributes of the holiday and how they match …

Education And Ecotourism: A Framework And Analysis Of Education In Ecolodges In Costa Rica And Panama, Gregory E. Osland, Robert D. Mackoy

Scholarship and Professional Work - Business

Education of tourists at nature-based lodges is an important but under-researched component of ecotourism. This paper proposes a framework that identifies and develops a typology of possible educational goals and activities in an ecotourism context. Using data from interviews and participant observation at fourteen leading ecolodges in Costa Rica and Panama, the paper describes, classifies and compares educational efforts directed toward ecolodge guests, with a particular emphasis on the role of nature guides in the educational process. Relationships among several educational goals, tourists' satisfaction, and views of the performance of nature guides are uncovered and explicated. Multiple managerial implications and …

International Worker Cultural Adaptation: A Qualitative Study, Luis Romero Valenzuela

Electronic Theses and Dissertations

International workers are a vulnerable population within the hospitality industry. Their challenges, and needs have an impact on productivity, loyalty and satisfaction of international workers towards the organizations that employ them. The social and cultural impacts of labor migration are felt in their new environment by both domestic and immigrant populations. It is important to understand international workers’ acculturation process in order to provide them with tools necessary to succeed; it is also important to create responsible practices that translate into positive migration outcomes for both domestic and foreign populations. This study collected data on the motivations, processes, challenges, and …

How Does Jay-Customer Affect Employee Job Stress And Job Satisfaction?, Gawon Kim

Electronic Theses and Dissertations

Guest-contact employees interact with various types of customers, and they are often exposed to stressful conditions caused by the deviant, or jay-customers. The purpose of this study is to examine how jay-customer behaviors (customer incivility and customer aggression) affect employees’ job stress, and consequently, job satisfaction. Surveys of 210 participants, currently working as guest-contact employees in the hospitality industry, were analyzed for the study. The results of hierarchical multiple regression analyses show a positive relationship between the experience of customer incivility and employees’ job stress. Additionally, the results indicate a full mediation effect of employees’ job stress on the relationship …

Trouble In Sin City: Protecting Sexy Workers' Civil Rights, Ann C. Mcginley

Scholarly Works

While Las Vegas has always been known for its libertarian attitudes toward gambling and sexually provocative shows, after a short, failed attempt during the 1990’s to characterize itself as a family destination, the City has turned up the heat. Las Vegas, which relies increasingly on selling sex appeal to promote its value to the public, has become the number one adult entertainment destination in the United States. There is, however, trouble in paradise. A number of the casino-based clubs (both day and night) have been sued; others have closed due to illegal prostitution; some have paid large fines to the …

Destination Attractiveness Of The Silos And Smokestacks National Heritage Area, Puyong Choi

Dissertations and Theses @ UNI

The purpose of this study was to identify the characteristics of destination attractiveness of the Silos and Smokestacks National Heritage Area (SSNHA) in Iowa using the relative attractiveness and importance of the 15 attributes identified by Gearing, Swart, and Var's (1974) scale and 3 attributes identified by Hu and Ritchie (1993). These attributes represent the overall destination attractiveness of the Silos and Smokestacks National Heritage Area (SSNHA) in Iowa. This study focused on the perspective of visitors and tourism experts.

Fishbein's (1967) multi-attribute model was used to determine the attitudes and preferences of the participants. The model is used to …

Montana Nonresident Traveler Expenditure Trends: 2000-2010, Kara Grau

Institute for Tourism and Recreation Research Publications

This report shows the nonresident traveler expenditure trends for visitors of Montana from 2000-2010. It also displays the total actual expenditures and the total inflation-adjusted expenditures.

Travel And Recreation: Stories Behind The Trends, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Trends for 2011.

Golf Tourism In Ireland: An Inbound Perspective, Brian Murphy

Theses

The fact that Ireland has some of the finest natural golf courses in the world is not a new phenomenon, with renowned courses such as Waterville, Ballybunion and Royal Country Down regularly appearing in the list of top ten best golf courses in the world. The sheer ruggedness and natural beauty of many of Ireland’s links golf courses have for many years attracted golfing enthusiasts to our shores. The experience of playing these magnificent courses is only surpassed by the warmth and hospitality which is shared by the local people. Ireland has a reputation for welcoming visiting tourists with open …

The Effects Of Corporate Social Responsibility On Service Recovery Evaluations In Casual Dining Restaurants., Heidi Albus

Electronic Theses and Dissertations

This study examined the effects of Corporate Social Responsibility (CSR) on service recovery in terms of customer satisfaction, repeat patronage, word of mouth, and consumer trust in casual dining restaurants. More specifically, this study proposed that CSR will have a halo effect on negative service recovery incidents and mitigate the adverse effects of the poor recovery. An experimental study consisting of a 3x2 between subjects factorial design was used. Three CSR conditions (positive, negative, and no CSR) were matched with two service recovery conditions (positive or negative). Four hundred and eighteen subjects were recruited by a reputed marketing research firm. …

Ecotourism, Exhibit Brochure, Amanda Richards

Rosen Library Exhibits

No abstract provided.

Come-See-Me Festival Records - Accession 1408, Come-See-Me Festival

Manuscript Collection

The Come-See-Me Festival Records consist of papers, photographs, meeting minutes, scrapbooks, media kits, publicity kits, awards, applications, invitations, bylaws, guidelines, histories, correspondence, promotions and advertisements, posters, and memorabilia from the Come-See-Me Festivals from the 1980s to 2013.

Nutritionally Focused Drive-Thru Menus And The Impact On Consumer Preferences: A Study Of The Restaurant Industry, Meschelle M. Davis

Electronic Theses and Dissertations

More than one-third of the U.S. citizens (over 70 million people) and 16% of children are classified as obese and are at risk of many diseases including heart disease. Research indicates that 65% of Americans over the age of twenty years old are considered overweight. To address this public health issue, the U.S. Food & Drug Administration has proposed new nutritional guidelines for restaurant menus. Thus, the current study investigated the preferences of quick service restaurant (QSR) industry consumers with reference to the newly proposed U.S. Food and Drug Administration regulations. This study includes development and redesigning of drive thru …

Evaluating The Effectiveness Of The Pga's Professional Gold Management (Pgm) Program, David Lane Smiley

Electronic Theses and Dissertations

This study explored the relationships between knowledge, skills, ability, self-efficacy, and experiential learning and performance expectations and satisfaction. The purpose of this study was threefold. First, the study attempted to understand the motivators for student motivation to recommend the program. Second, the study looked at the contribution of both intrinsic and extrinsic motivators for retention and positive word-of-mouth. Further, the research evaluated the relationship of the curriculum in influencing the student’s performance and satisfaction. The study sample consisted of 676 undergraduate students attending one of six PGA Professional Golf management programs in the spring of 2011. The survey instrument was …

Montana Nonresident Visitation Trends: 2000-2010, Kara Grau

Institute for Tourism and Recreation Research Publications

This report displays the total number of individual nonresidents visiting Montana from 2000-2010. It also shows the total number of groups visiting Montana during the same time period.

Montana Nonresident Traveler Expenditures And Economic Contribution: 2010, Kara Grau

Institute for Tourism and Recreation Research Publications

This report shows the economic contributions, expenditures, and average daily spending of nonresident visitors to Montana during 2010.

Montana Tourism Businesses: 2011 Review And 2012 Outlook, Norma P. Nickerson, Jake Jorgenson

Institute for Tourism and Recreation Research Publications

Outlook for 2012 and Review of 2011.

Montana Nonresident Traveler Quarterly Travel Comparison: 2010, Kara Grau

Institute for Tourism and Recreation Research Publications

This report shows the 2010 quarterly visitation and length of stay data for nonresident travelers to Montana. It also displays average daily spending for various expenditure categories, as well as total expenditures for those categories.

Exploring Creative Tourism: Editors Introduction, Greg Richards, Lénia Marques

Journal of Tourism Consumption and Practice

This paper provides an overview of the contributions to special issue of the Journal of Tourism Consumption and Practice entitled "Exploring Creative Tourism‟. Creative tourism has grown rapidly in the past decade, reflecting the growing desire of consumers to develop their own creative potential and to attach themselves to creative networks, as well as the need for creative producers, cities and regions to profile themselves in an increasingly crowded global market. The case studies in the special issue examine creative tourism in a range of different contexts and present a range of models of creative tourism development in fields such …

Creativity In The Johari Window: An Alternative Model For Creating Tourism Programmes, Márta Jusztin

Journal of Tourism Consumption and Practice

Alongside the recent cultural tourism trends of edutainment, active participation, learning, and the interest in the ‘unique’; the desire of tourists to get involved in the creative process has been steadily gaining popularity. The final aim of this desire for involvement is not necessarily the creation of an artwork, but rather the process of experiencing. This is where creativity and creative activities play an important role, even in tourism. This paper examines the forms and perspectives of participation and creativity in tourism supply by developing an alternative JoHari model; exploring creative tourism from the perspective of co-creation between tourists and …

Tourist Creative Processes And Experiences In The European Cultural Itinerary ‘The Phoenicians’ Route’, Eliana Messineo

Journal of Tourism Consumption and Practice

Cultural itineraries represent a favourable context for the development of creative processes and experiences. This paper examines the creative activities and projects of a European Cultural Itinerary, The Phoenicians’ Route. The aim was to explore the creative features related to the production and development of the cultural-tourist offer, through a survey of participants in a pilot project, and on a network of local partners that co-operate in running the itinerary. The results of this research provide a rating of the total potential of itinerary itself, contributing to its definition as a ‘creative system’.

Creative Tourism In Saint Petersburg: The State Of The Art, Valery Gordin, Marina Matetskaya

Journal of Tourism Consumption and Practice

Tourism development in St. Petersburg, which is a major cultural centre, has improved in terms of tourist flows; both tourism demand and tourist products have become more diverse. These improvements give grounds for a fairly optimistic prognosis for the tourist industry in St. Petersburg. At the same time, there are a number of factors which may endanger sustainable development of tourism in St. Petersburg. The current situation calls for a more flexible and innovative approach to industry development. Among these factors are the pronounced seasonal character of tourism, the short-term visits of most of the tourists, and the rather conservative, …

Facing The Challenge? Creative Tourism In Croatia, Daniela Angelina Jelinčić, Ana Žuvela

Journal of Tourism Consumption and Practice

In the last decade, creativity has become a buzz word in developmental context, from creative industries, creative classes, creative economy, creative cities, creative business, creative governance to creative tourism. Creative industries have often been used in the context of creative cities’ development creating their image internationally especially through tourism. In order to attract visitors, a new type of tourism has been developed: creative tourism. The article questions its definition as it also questions the need of cities to be re-branded through creative tourism. Two Croatian case studies are featured as to re-think the position of creative tourism in local development: …

Creating New Cultural Visitor Experiences On Islands: Challenges And Opportunities, John S. Hull, Ulrike Sassenberg

Journal of Tourism Consumption and Practice

Cultural tourism is increasingly recognized as an important motivation for international travelers in search of experiencing the cultural heritage, arts, philosophy and institutions of another region or country. The UNWTO reports that 37% of all international trips include a cultural component and that cultural tourism is growing at 15% annually. Creative tourism, a subset of cultural tourism, is one of these new forms of tourism. While cultural tourism is considered a passive observation of things of the past such as artifacts, creative tourism is the transfer of the past into the present and the future via communication between locals and …

Boosting Potential Creative Tourism Resources: The Case Of Siby (Mali), Lénia Marques

Journal of Tourism Consumption and Practice

This paper further develops the conceptual framework for creative tourism, discussing the co-creation of experiences and the identification of potential resources for creative tourism development. The case of the village of Siby, in Mali, West Africa, illustrates the development of tourism and creativity in a non-western, rural environment, where creative tourism experiences can emerge spontaneously. The impacts of creative tourism are analysed and the need for more specific policies is highlighted, particularly in view of the inherent risks in creative tourism development.

Conference Reports: Journal Of Tourism Consumption And Practice Volume 4 No.2 2012, Grahm Busby

Journal of Tourism Consumption and Practice

Educational travel – Expanding Horizons, Tallinn 19-21 August 2011 The First BITCO – Belgrade International Tourism Conference – Belgrade, 22-24 March 2012 Dark Tourism Symposium – UCLAN Westleigh Conference Centre, Preston – 24 April 2012

Book Reviews: Journal Of Tourism Consumption And Practice Volume 4 No.2 2012, Graham Busby, Charlie Mansfield, Kevin Meethan

Journal of Tourism Consumption and Practice

World Film Locations – Madrid Torres Hortelano, L.J. (ed) (2011) Intellect Books & University of Chicago Press, Bristol and Chicago. 128 pp. Pb ISBN-978-1-84150-568-8 World Film Locations: Paris. Marcelline Block (ed). (2011) Intellect Books & University of Chicago Press, Bristol and Chicago. Pp. 128. Pb. ISBN 978-1-84150-561-9, E ISBN 978-1-84150-561-6. Collective Creativity: Art and Society in the South Pacific. Katherine Giuffre (2009) Ashgate pp163 ISBN 987-0-7546-7664-5