Tourism and Travel Commons^™

An Analysis Of Event Managers' Problem-Solving Propensity: Applying The Problem-Solving Inventory (Psi) To The Field Of Event Management, Dana V. Tesone, Mary Jo Ross, Randall Upchurch

Rosen Faculty Scholarship and Creative Works

The field of event management encompasses the conceptualization of a festival or event, a determination of the intended target market, coordination of systems, policies, and procedures needed to plan and support the event, and the eventual administration of a proposed event. This broad scope of functional duties surrounding event planning requires that an event manger have at his or her disposal a diverse repertoire of problem-solving abilities. Using Heppner's Problem-Solving Inventory (PSI) the researchers determined that the sampled group of event professionals from the International Special Events Society (ISEP) exhibited high levels of problem-solving self-confidence, high approach behavior, and high …

Statewide Vacationers To Montana: Are They Geotravelers? , Dylan Boyle, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Nonresident vacationers in Montana were surveyed concerning their geotraveler behaviors as well as what was important to them while traveling in Montana. The study found that vacationers do exhibit geotraveler tendencies and can be divided into strong and moderate geotravelers. Strong geotravelers represent 34 percent of vacationers, and they were the youngest, most educated, and most affluent group.

The Value Of Destination Loyalty: Myth Or Reality?, Robertico R. Croes, Amir Shani, Andrew Walls

Faculty Scholarship and Creative Works

Given the growing appeal of the concept of destination loyalty in tourism marketing, it is highly important to investigate the travel expenditures of loyal vs. non- or less loyal visitors. Adopting the behavioral approach to loyalty, this study examines the spending patterns of visitors to Kissimmee-St. Cloud, while comparing between the different loyalty segments: no previous visit, one previous visit, and multiple visits. The analysis is based on an intercept survey conducted by the Kissimmee-St. Cloud Convention and Visitors Bureau∗ (KSCVB, 2006), which yielded a sample of 4,301 visitors. In contrast to the prevalent concept, the results show that first …

Small Island Tourism Competitiveness: Expanding Your Destination's Slice Of Paradise, Robertico R. Croes

Dick Pope Sr. Institute Publications

The lecture consists of two sections. The first section discusses the theoretical underpinnings of the competitiveness theory as it applies to the tourism development debate. The second section focuses on the empirical testing of four propositions derived from the tourism competitiveness literature Proposition 1: small island destinations engage in fierce competition. Proposition 2: simplicity rather than richness is a more useful benchmarking criterion for small island destinations. Proposition 3: non-price competition is the most significant driver of destination competitiveness. And, proposition 4: tourism competitiveness increases the quality of life for the destinations' citizens.

An Empirical Investigation Into Organizational Learning In Hotel Organization, Umut Avci, Izzet Kilinc, Fevzi Okumus

Rosen Faculty Scholarship and Creative Works

This study aimed to investigate the relationship among individual learning, team learning and organizational learning. Data was collected from 799 employees, who worked in four and five star hotels operated in Mugla, Turkey. The study findings indicate that there is a meaningful relationship among individual learning, team learning and organizational learning. In particular, team learning appears to explain organizational learning more than individual learning. Based on the study findings, it can be recommended that in order to facilitate organizational learning, hotel organizations should critically analyze and utilize the factors that facilitate team learning.

Examining Technology Adoption And Management Perception Of Inventory Management Systems: The Case Of Aruba Restaurants, Kimberly Severt, Robin B. Dipietro, Diana Herrera

Rosen Faculty Scholarship and Creative Works

The purpose of this paper is to explore the use of automated inventory management systems (IMS) and identify the stage of technology adoption for restaurants in Aruba. A case study analysis involving twelve members of the Aruba Gastronomic Association was conducted using a qualitative research design to gather information on approaches currently used as well as the reasons and perceptions managers/owners have for using or not using automated systems in their facilities. This is the first study conducted using the Aruba restaurant market. Therefore, the application of two technology adoption models was used to integrate critical factors relevant to the …

Contemporary Issues In Irish And Global Tourism And Hospitality, Geraldine Gorham, Ziene Mottiar

Books / Book chapters

This book contains an edited collection of papers presented at the Tourism and Hospitality Research in Ireland Conference 2009 (THRIC). This annual conference provides an invaluable opportunity for Irish and international tourism and hospitality academics and practitioners to debate the key contemporary challenges facing the sector. Based on this selection of conference papers a broad range of issues are addressed in the following chapters. These are issues, which are pertinent not only for Irish tourism and hospitality academics, policy makers and industry, but also resonate with international counterparts. Contributions to this book are made by an eclectic mix of highly …

Testing The Impact Of Tourism On Competitiveness: The Case Of Puerto Rico, Robertico Croes, Manuel A. Rivera

Rosen Faculty Scholarship and Creative Works

This study examines the empirical relationship between tourism and the competitiveness of a destination. It uses the cointegration and error correction model (ECM) in a bivariate context as a precondition to apply the Granger causality test. This procedure was carried out in the case of Puerto Rico's tourism industry during 1960–2004. The study found cointegration in the intertemporal rather than the contemporaneous effects, as well as a one-directional causality running from changes in tourism spending to changes in competitiveness. This result highlights the long-run equilibrium spending behaviour of tourists as a major concern of destination managers.

The Montreal Convention And The Preemption Of Air Passenger Harm Claims, Marc Mcdonald

Articles

The article examines the evolution and present state of the law governing the preemption of passenger claims for compensation for harm arising from international air travel under the Montreal and Warsaw Conventions

'Have We All Gone Bats?' - The Strict Protection Of Wildlife Under The Habitats Directive And Tourism Development: Some Lessons From Ireland, Marc Mcdonald

Articles

This article explores the impact of the legal protection of bats under EU wildilfe legislation on tourism development in Ireland.

Regenerating The Quays In Salford: An Analysis Of Visitor Perception, Behaviour And Experience, Ruth Craggs, Peter Schofield

Articles

Tourism can generate substantial benefits to destination communities and has featured extensively in urban regeneration policy, but whilst there is now an extensive literature covering urban tourism and dockland regeneration, visitor perceptions of urban waterfront destinations and their on-site behaviour and experience remain largely unexplored. The paper focuses on the Quays in Salford, the city’s former docklands, which has been regenerated and repositioned as its flagship tourism product. It reports the findings from a questionnaire survey of visitors’ perceptions, behaviour and experience of the Quays. A principal components analysis revealed that four product performance dimensions: ‘primary attractions’, ‘secondary attractions’, ‘access’ …

A Creative Approach To Comprehensive Planning, Michael A. Mulvaney, Hollice Clark Iii, Kelly Lamore

Faculty Research and Creative Activity

Today, the provision of recreation services and facilities is recognized as an essential component of a community’s master plan. Residents want opportunities for participation in quality recreation programs, attractive parks, and effective and safe recreation facilities. Only through local government provisions can recreation truly be made available to all residents. Local government provides the major opportunity for many people, and the only opportunity for some of the people, for access to recreational facilities such as parks, recreation centers, tennis courts, softball and baseball diamonds, swimming pools, and other specialized facilities.

In remaining accountable for expenditures and to meet these community …

The Quays In Salford: An Analysis Of Visitor Perceptions, Satisfaction And Behavioural Intention, Ruth Craggs, Peter Schofield

Articles

Despite an extensive literature on urban regeneration, visitor perceptions of urban waterfront destinations and their subsequent outcomes remain largely
unexplored. The paper reports the findings from a survey of visitors to the Quays in Salford; it focuses on their perceptions, satisfaction and behavioural intentions. While the primary attractions were found to have an important influence, the secondary elements explain more of the variance in
overall satisfaction and intention to return to the Quays and the environmental aspects have a greater influence on visitor intention to recommend the destination. The implications of the findings for destination management and marketing are discussed.

Implementation Of The Dit-Achiev Model For Sustainable Tourism Destination Management: Killarney, Ireland, A Case Study, Kevin Griffin, Maeve Morrissey, Sheila Flanagan

Conference papers

The DIT-ACHIEV Model is a model of sustainable tourism indicators developed in a previous research project undertaken by the School of Hospitality Management and Tourism, Dublin Institute of Technology. The indicators represent six fields of interest – Administration, Community, Heritage, Infrastructure, Enterprise and Visitor (Flanagan et al, 2007). This current research addresses the implementation of the DIT- ACHIEV model in an Irish tourism destination, with the objective to assess whether it can be implemented by the local community in any tourism destination.

The methodology used to implement the model is based on recommendations by Goodey (1995) and Denman (2006). Goodey …

Social Sustainability And Ecotourism: Rethinking Development For Social And Environmental Well-Being In The Caribbean, Veronica Dujon

Sociology Faculty Publications and Presentations

Many countries in the Caribbean are exploring ecotourism, alongside mass tourism, as a development strategy in the period following the collapse of export crop industries. Ecotourism as a strategy for economic development has produced mixed, if not disappointing, outcomes for the lives of the majority of people where it has been attempted (Honey 1999; Sinclair 1998). This article makes the argument that successful pursuit of ecotourism to promote integrated economic and social development can be enhanced when there is potential for the adverse impacts of tourism to be mitigated by the presence of certain structural domestic conditions. Using evidence from …

The Winding Stair Sample Christmas Dinner Menu, 2010, Winding Stair Restaurant

Menus of the 21st Century

The Winding Stair Restaurant is located at 40, Lower Ormond Quay Dublin on the north side of the river Liffey beside the Ha’penny Bridge. The proprietor is Elaine Murphy. The Winding Stair started life as a bookshop and café which was a popular meeting spot in Dublin during the 1970s and 1980s. The café closed in 2005 and in 2006 the current proprietor re-opened it as a restaurant.

“The bookshop, located on the ground floor, was retained as were many of the old bookshelves, photos and memories. The room retains its timeless charm with stripped wood tables and floors, and …

Critical Success Factors And Performance Management And Measurement: A Hospitality Context, Detta Melia

Conference papers

This paper reports on research carried out in the hotel sector of the Irish hospitality industry on critical success factors and their impact on performance management and measurement. The paper outlines the industry context and reviews the literature on critical success factors. This literature presents a discussion of the concept of critical success factors (CSFs) in the context of performance measurement and the hospitality industry, which are considered necessary for organisational prosperity because of the impact they have on the organisation’s potential performance. Critical success factors are those factors capable of providing the greatest competitive leverage upon which resources should …

Garden Tourism In Ireland: An Exploration Of Product Group Co-Operation, Links And Relationships, Catherine Gorman

Doctoral

A garden is a space developed for the purpose of consumption and pleasure. Gardens open to the the public form part of the tourism resource of a destination. Those involved in provision within the gardentourism sector are continuously seeking ways of ensuring that both their businesses are successful and give value to the visitor i.e. sustainable. Developing and using co-operative approaches, linkages and relationships within the tourism supply sector is one way towards a more sustainable path of provision. This book explores the garden tourism sector in Ireland identifying such approaches, and concludes that a multiplicity of identities exist. Constructs …

Fall Food Festivals Around The World, Exhibit Brochure, Nicole Leboeuf, Jamie Conklin

Rosen Library Exhibits

No abstract provided.

If You Build It, They Will Come: The Scope And Impact Of Sports Tourism, Exhibit Brochure, Kerri Bottorff, Tim Bottorff

Rosen Library Exhibits

No abstract provided.

Florida's Grand Beach Resorts, Exhibit Brochure, Tanya Jo Ormseth, Grenka Bajramoski

Rosen Library Exhibits

No abstract provided.

Come-See-Me Festival Records - Accession 815, Come-See-Me Festival

Manuscript Collection

The Come-See-Me Festival Records consist of records and memorabilia from the Come-See-Me Festivals since its founding in 1962. The collection contains correspondence, newspaper clippings, photographs, financial reports and papers, promotional materials, and other records and material chronicling the development of the Come-See-Me Festival in Rock Hill, SC.

Exploring The Association Of The Attributes Of Self-Service Kiosks, Customer Check-In Satisfaction, And Customer Commitment In C, Gary Deel

Electronic Theses and Dissertations

Research regarding self-service technology and its integration into the traditional service environment is relatively limited as it applies to the lodging industry. The purpose of this study was to investigate the customer check-in satisfaction and customer commitment impacts of self-service hotel kiosks as implemented in convention hotels by examining perceptions of kiosk users. It has been theorized that customer perceptions of self-service technology attributes are positively related to satisfaction and subsequent commitment. A model was employed in this study that had been previously supported outside of the hospitality industry which demonstrated support for a universal standard of investigating self-service technology …

Consumer Show Visitors - A Follow-Up Survey Of Show Attendees: A Case Study , Kara Grau

Institute for Tourism and Recreation Research Publications

This report highlights the results of a follow-up survey of visitors who attended the Washington Sportsmen's Show in Puyallup, WA in January, 2009. The survey was intended to gather information related to how many of the show attendees who visited a Montana Travel Region booth actually took a trip to Montana during 2009, what types of information they used in making decisions about the trip, and what they did while in Montana.

Travel And Recreation: Visitors Attractied To Open Space, Wildlife, And Character, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Outlook for 2011 and Review of 2010.

Montana Tourism: 2010 Review And 2011 Outlook, Norma P. Nickerson

Institute for Tourism and Recreation Research Publications

Outlook for 2011 and Review for 2010.