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Articles 31 - 60 of 113
Full-Text Articles in Tourism and Travel
Evaluating The Determinants Of Tourism Demand For Policy Implications: Insights From The Moroccan Case, Hakim Lakhlifi, Ghialy Yap
Evaluating The Determinants Of Tourism Demand For Policy Implications: Insights From The Moroccan Case, Hakim Lakhlifi, Ghialy Yap
Research outputs 2022 to 2026
Purpose: This study aims to assess the key determinants influencing Morocco’s international tourism demand to guide the development of an effective national tourism policy aligned with the country’s 2023–2026 tourism roadmap. By analyzing tourist arrivals (TA) from 45 source countries between 2000 and 2022, the research identifies economic and non-economic factors critical to achieving the target of 17.5 million tourists. Priority areas include pricing, infrastructure, security, governance and climate risk resilience. Design/methodology/approach: Using a hypothetico-deductive and quantitative approach, the study applies dynamic panel data models, including the generalized method of moments, to account for endogeneity and unobserved heterogeneity. Key variables …
Driving Factors And Spatio-Temporal Evolution Of Tourist Accident Clusters In Chinese Outbound Tourism, Chaowu Xie, Kun Zhang, Jiangchi Zhang, Songshan Huang
Driving Factors And Spatio-Temporal Evolution Of Tourist Accident Clusters In Chinese Outbound Tourism, Chaowu Xie, Kun Zhang, Jiangchi Zhang, Songshan Huang
Research outputs 2022 to 2026
The clustering of tourist accidents is a critical yet underexplored area of research. This study employs cluster theory and safety system theory to develop a comprehensive measurement tool for analysing tourist accident clusters, examining their spatiotemporal evolution patterns, and identifying the driving mechanisms from a holistic destination perspective. By analysing accident records of Chinese outbound tourists across 48 countries from 2011 to 2019, the findings reveal a reduction in disparities among tourist accident clusters (α-convergence effect) and a fluctuating trend over time. Spatial autocorrelation analysis identifies four distinct spatial distribution patterns: low-low (L-L), high-low (H-L), high-high (H-H), and low-high (L-H). …
Crisis Planning Intentions Among Hotel Managers: What Have We Learned From The Covid-19 Pandemic?, Feliani Tjong, Edmund Goh, Violetta Wilk
Crisis Planning Intentions Among Hotel Managers: What Have We Learned From The Covid-19 Pandemic?, Feliani Tjong, Edmund Goh, Violetta Wilk
Research outputs 2022 to 2026
This study investigates the motivational factors which influence future crisis planning intentions, by utilising the Theory of Planned Behaviour (TPB) as the underlying theoretical framework. This research focuses on understanding the attitudes, subjective norms, and perceived behavioural control of hotel managers’ intentions regarding future crisis planning. To enhance the TPB model, the study incorporates two additional variables: perceived risk and past behaviour, thereby addressing previous calls to extend the TPB model. Employing a qualitative methodology, semi-structured interviews (n = 21) were conducted with hotel managers who worked at government-appointed quarantine hotels in Australia during the COVID-19 pandemic. Thematic analysis was …
Assessing A Model Of Customer Rage: Does Customer Entitlement Moderate Relationships Between Rage Emotions, Expressions And Behaviors?, S. Mostafa Rasoolimanesh, Martin Gannon, Babak Taheri, Josip Mikulić
Assessing A Model Of Customer Rage: Does Customer Entitlement Moderate Relationships Between Rage Emotions, Expressions And Behaviors?, S. Mostafa Rasoolimanesh, Martin Gannon, Babak Taheri, Josip Mikulić
Research outputs 2022 to 2026
Across travel and tourism services research, studies investigating “customer rage” typically prioritize the direct point-of-consumption, often within airport, airline, or hotel contexts. However, the sector is awash with intermediaries (e.g., travel agencies, insurance brokers, booking platforms), which serve as primary points-of-contact capable of shaping customer expectations. Accordingly, the consequences of service failure therein are nuanced and complex. Yet, extant research often portrays service failure as unilateral (i.e., solely the firm in question’s responsibility), overlooking one core demand-side characteristic: the customer’s sense of entitlement. Thus, while this study draws upon the Iranian travel agency setting (as a service intermediary) to assess …
Ai-Powered Education: A Cross-Country Exploration Of Ai Literacy Among Hospitality And Tourism Educators, Anderson Ngelambong, Siao Fui Wong, Silverina Kibat, Nur'hidayah Che Ahmat, Noel Scott
Ai-Powered Education: A Cross-Country Exploration Of Ai Literacy Among Hospitality And Tourism Educators, Anderson Ngelambong, Siao Fui Wong, Silverina Kibat, Nur'hidayah Che Ahmat, Noel Scott
Research outputs 2022 to 2026
While there is a growing acknowledgement of the importance of AI literacy in educational settings, there is a notable scarcity of specific studies focusing on the AI literacy levels of hospitality and tourism educators in the Asian region. Notably, this study explores the AI literacy levels and integration of AI technologies among hospitality and tourism educators. We interviewed 25 educators from Malaysia and China using a cross-country qualitative study approach to evaluate their mastery of AI tools, their integration of AI into their teaching, and their challenges. The results revealed notable differences in AI literacy between the two groups, with …
Antecedents Of Domestic Visitor’S Memorable Experiences And Gender Difference: A Heritage Tourism Context, Siamak Seyfi, S. M. Rasoolimanesh, Erose Sthapit, C. Michael Hall
Antecedents Of Domestic Visitor’S Memorable Experiences And Gender Difference: A Heritage Tourism Context, Siamak Seyfi, S. M. Rasoolimanesh, Erose Sthapit, C. Michael Hall
Research outputs 2022 to 2026
This study explores the interplay between visitor engagement, authenticity, and destination image in shaping memorable tourism experiences (MTE) within the realm of domestic heritage tourism, as well as the potential moderating role of gender in these relationships. Data were collected in the historic city of Kashan, Iran through a self-administered questionnaire and a combination of Partial Least Squares Structural Equation Modeling (PLS-SEM) and multi-group analysis was employed to test the hypotheses. The results strongly support the influence of visitor engagement, authenticity, and destination image on various dimensions of MTE. Additionally, noteworthy gender differences emerged, revealing that authenticity has a more …
Accessible Tourism: Tourists With Physical Disability - Segmentation Based On Perceived Travel Barriers, Changjiang Tao, Songshan Huang, Jin Wang, Guanghui Qiao
Accessible Tourism: Tourists With Physical Disability - Segmentation Based On Perceived Travel Barriers, Changjiang Tao, Songshan Huang, Jin Wang, Guanghui Qiao
Research outputs 2022 to 2026
Purpose: This study aims to explore the heterogeneity of the tourist market for people with a physical disability (PwPD) based on travel barriers, to serve them better, from a tourism marketing perspective. Design/methodology/approach: A market segmentation analysis was conducted on a sample of 480 PwPD in Sichuan Province, China, based on their perceived travel barriers. Data were obtained through three on-site and four online surveys. A four-step factor-item mixed segmentation, including factor analysis, cluster analysis, discriminant analysis and chi-square tests, was applied to examine the differences among PwPD tourist market segments in terms of various demographic characteristics, disability conditions (e.g. …
The Impacts Of Digital Technology Use And Tourism Expenditure On Women’S Family Status: Evidence From China, Jinwei Wang, Juan Hu, Yachen Zhang, Xin Wang, Alastair M. Morrison
The Impacts Of Digital Technology Use And Tourism Expenditure On Women’S Family Status: Evidence From China, Jinwei Wang, Juan Hu, Yachen Zhang, Xin Wang, Alastair M. Morrison
Research outputs 2022 to 2026
The status of women is an influential factor in supporting the stable development of families and societies. How to improve women’s status has become a focus in gender studies, with emerging digital technologies and tourism expenditure thought to have potential impacts. This research investigated relationships among digital technology use, tourism expenditure, and women’s family status using survey data from the China Family Panel Studies (CFPS). The impacts were determined through developing baseline regression and stepwise regression models. The main findings were: (1) Digital technology use had a significant and positive effect on women’s family status, and there were differences among …
Towards Carbon Neutrality In Tourism: Pathways And Future Research Directions, Pezhman Hatamifar, Kourosh Esfandiar, Zahed Ghaderi
Towards Carbon Neutrality In Tourism: Pathways And Future Research Directions, Pezhman Hatamifar, Kourosh Esfandiar, Zahed Ghaderi
Research outputs 2022 to 2026
Achieving carbon neutrality (CN) in tourism is essential for mitigating climate change, yet existing literature provides limited guidance on effective pathways. This review addresses this gap by examining key strategies for carbon-neutral tourism, integrating both mitigation and adaptation approaches across three pathways: individual actions, industry initiatives, and destination policies to advance CN goals in tourism. This review found that achieving CN in the tourism industry necessitates a multifaceted approach involving stakeholders at various levels, from individuals to destination managers and policymakers, on both the supply and demand sides. Additionally, addressing behavioral changes, ethical considerations, and transparent carbon offset programs are …
Phase-Specific Pandemic Survival Strategies: Insights From Tour Operators, Kai Xin Tay, Thanam Subramaniam, Jeniffer Kim Lian Chan, Neethiahnanthan Ari Ragavan, S. Mostafa Rasoolimanesh, Joaquim Dias Soeiro
Phase-Specific Pandemic Survival Strategies: Insights From Tour Operators, Kai Xin Tay, Thanam Subramaniam, Jeniffer Kim Lian Chan, Neethiahnanthan Ari Ragavan, S. Mostafa Rasoolimanesh, Joaquim Dias Soeiro
Research outputs 2022 to 2026
The coronavirus disease 2019 (COVID-19) pandemic and a significant and negative impact on the tourism sector, and effective strategies were required to resolve pertinent challenges. The present study sought to appraise the survival strategies of Malaysian tour operators through a systematic literature review and in-depth interviews with 26 tour operator firms. The findings were discussed by employing a reactive, adaptive, protective, and proactive (RAPP) framework to underscore phase-specific strategies. The first phase included decreasing operational expenditures and staff layoffs. The second phase encompassed retraining existing staff while diversifying the current business scope. The third phase prioritised protecting financial integrity, engaging …
Contextualising Hotel Career Behaviour: Testing A Sociocultural And Organizational Career Model, Franklin Akosa, Songshan (Sam) Huang, Hossein Ali Abadi, Jun Wen
Contextualising Hotel Career Behaviour: Testing A Sociocultural And Organizational Career Model, Franklin Akosa, Songshan (Sam) Huang, Hossein Ali Abadi, Jun Wen
Research outputs 2022 to 2026
This study applies Social Cognitive Career Theory (SCCT) to develop and empirically test a contextual model of hotel career outcomes in Ghana, focusing on how social and organizational factors shape employees' career attitudes and intentions. Drawing on survey data from 769 frontline hotel employees, Partial Least Squares Structural Equation Modeling (PLS-SEM) was employed to assess both the measurement and structural models. The results reveal that subjective norms significantly and positively influence career attitudes. Transformational leadership not only strengthens employees' career attitudes and intentions but also moderates the relationship between subjective norms and career attitudes, amplifying their positive effect. Additionally, favourable …
Complex Tapestry Of Ebooking Determinants: A Moderation Analysis Of Short-Term Rental, E. A. Ndaguba, K. Brown
Complex Tapestry Of Ebooking Determinants: A Moderation Analysis Of Short-Term Rental, E. A. Ndaguba, K. Brown
Research outputs 2022 to 2026
The objective of this study is to investigate the multifaceted determinants influencing booking intentions in the dynamic landscape of short-term rentals. Drawing on established theories in consumer behaviour and hospitality management, the research aims to shed light on the interplay of factors such as price, occupancy rate, reviews, superhost status, instant book feature, listing type, and their potential moderation. By synthesising these insights, the study seeks to provide a deeper understanding of the complex decision-making processes of potential guests in the evolving context of modern hospitality and short-term accommodation platforms.
Regional Tourism Destination Brand Identity Formation Via Social Media: A Mixed Methods Study, Stephanie Meek, Violetta Wilk
Regional Tourism Destination Brand Identity Formation Via Social Media: A Mixed Methods Study, Stephanie Meek, Violetta Wilk
Research outputs 2022 to 2026
This study examines the influence of social media on regional destination brand identity, addressing post-COVID-19 challenges for regional destinations through the Adaptive Control of Thought-Rational (ACT-R) theory framework. We conducted two studies: a qualitative analysis of 2325 social media user-generated content posts using Leximancer, and a quantitative survey of 1239 potential tourists using structural equation modelling (SEM) with AMOS. The qualitative study identified distinctive brand associations for the regional tourism destination, which informed Study 2. The quantitative study demonstrated that electronic word of mouth (eWOM) on social media has a positive influence on perceptions of regional tourism destination brand identity, …
Value Co-Creation In Live Streaming Through Tourism Scenes: A Contextual Marketing Perspective, Jun Yu, Chaowu Xie, Songshan Huang
Value Co-Creation In Live Streaming Through Tourism Scenes: A Contextual Marketing Perspective, Jun Yu, Chaowu Xie, Songshan Huang
Research outputs 2022 to 2026
Purpose: This study aims to identify a value co-creation framework for live streaming through tourism scenes (LStTS). It also clarifies the value attributes of LStTS and makes an empirical test. Design/methodology/approach: The study used a mixed-method approach. In Study 1, a total of 12,216 pieces of viewers’ comments and ten web news reports were coded and analyzed employing a grounded theory approach. In Study 2, data were collected from 587 Douyin e-commerce users. Exploratory factor analysis and partial least squares structural equation modeling were used to test the value co-creation framework of LStTS. Findings: In Study 1, six value attributes …
Preparing Tourism, Hospitality And Events Graduates To Be Industry Ready: Extending The Three-Factor Model Of Authentic Learning, Eliza Kitchen, Edmund Goh, Effie Steriopoulos, Tracy Harkison, Colin Drake, Martin Robertson, Erwin Losekoot, Lynn Waterston
Preparing Tourism, Hospitality And Events Graduates To Be Industry Ready: Extending The Three-Factor Model Of Authentic Learning, Eliza Kitchen, Edmund Goh, Effie Steriopoulos, Tracy Harkison, Colin Drake, Martin Robertson, Erwin Losekoot, Lynn Waterston
Research outputs 2022 to 2026
Authentic learning is a critical pedagogy and curriculum requirement in higher education to better prepare students for future workforce requirements. As such, educators adopt a range of authentic learning tasks such as work-integrated learning, industry reports, and field trips to enable student engagement in current industry issues. Although such actions are practical and have valuable impact on students, there has been little effort to narrow the theoretical gap. The present study addresses this by extending the authentic learning three-factor model (construction of knowledge, disciplined inquiry, and value beyond school) to evaluate the perceptions of educators in THE higher education towards …
Digitalisation As A Vehicle Of Expansion Of Tourism Industry, Nehad Laila Sanju, Ghialy Yap, Shrabani Saha, Mahfuzur Rahman
Digitalisation As A Vehicle Of Expansion Of Tourism Industry, Nehad Laila Sanju, Ghialy Yap, Shrabani Saha, Mahfuzur Rahman
Research outputs 2022 to 2026
Despite increased interest both from scholars and policymakers, most research on digital transformation in the tourism sector focuses on demand-side factors. However, supply-side factors, specifically how the adaptation of information and communication technology benefits the industry, are somewhat scant. Applying Institutions and Economic Theory, this study examines the role of digitalisation in tourism development by employing the advanced bias-corrected method of moments dynamic panel model along with the Arellano-Bond, Arellano-Bover/Blundell-Bond method of moments for around 123 countries, including economic categorisations from 1995 to 2020. The results reveal that tourism is found to be positively and significantly correlated with digitalisation. Notably, …
The Effect Of Climate Change On Different Types Of International Visitors In Western Australia, Ghialy Yap, Charbel Bassil
The Effect Of Climate Change On Different Types Of International Visitors In Western Australia, Ghialy Yap, Charbel Bassil
Research outputs 2022 to 2026
This paper examines the effects of climate change on tourist arrivals to Western Australia, which we classify according to the purpose of their visit (business, education, holiday, visitors of friends and relatives (VFR), and employment). We construct a temperature variability indicator that measures the deviation of extreme temperatures from the average temperature. Overall, the results reveal that temperature variabilities have long-term diminishing effects on tourist arrivals, specifically VFR, visitors for employment and education. Surprisingly, unusually low-temperature variability negatively affects tourist arrivals more than unusually high-temperature variability. This suggests that cooler temperatures than expected could lead to tourists’ dissatisfaction and reduce …
Scale Development For Measuring Sustainability Of Urban Destinations From The Perspectives Of Residents, Tourists, Businesses And Government, S. M. Rasoolimanesh, Shi Y. Chee, Atchara Salee
Scale Development For Measuring Sustainability Of Urban Destinations From The Perspectives Of Residents, Tourists, Businesses And Government, S. M. Rasoolimanesh, Shi Y. Chee, Atchara Salee
Research outputs 2022 to 2026
This study develops four subjective scales to measure a destination’s sustainability from the perspectives of residents, tourists, businesses and government agencies. Using the expert opinion survey, participants were asked to evaluate the initial list of indicators based on five aspects of sustainability, including economic, socio-cultural, environmental, political and technological sustainability for each stakeholder group. Then, the scales were validated using partial least squares - structural equation modeling (PLS-SEM) and confirmatory composite analysis (CCA). This article has a unique theoretical contribution by developing four scales to measure the sustainability of destinations from the perspective of four main stakeholders. Moreover, this article …
From Mindset To Practice: How Employees’ Attitudes Impact Tourism Businesses’ Sustainability Practices, S. Mostafa Rasoolimanesh, Shi Y. Chee, Neethiahnanthan A. Ragavan
From Mindset To Practice: How Employees’ Attitudes Impact Tourism Businesses’ Sustainability Practices, S. Mostafa Rasoolimanesh, Shi Y. Chee, Neethiahnanthan A. Ragavan
Research outputs 2022 to 2026
Recognizing that attitudes can drive positive behavioral intentions, the study examines the effects of tourism business employees’ attitudes toward sustainable tourism on their involvement in economic, socio-cultural, environmental, political, and technological sustainability practices. The results of the 389 questionnaires completed by the employees revealed that employees’ attitudes toward sustainable tourism significantly affect the involvement of tourism businesses in sustainable practices. Importantly, these insights suggest that tourism businesses should prioritize cultivating a pro-sustainable mind-set among employees, enhancing training that links sustainability and business viability, and continuously aligning their sustainability strategies with changing societal standards. This study contributes to the literature on …
Graduate Outcomes Of Australian Hospitality Educational Institutions And Skills Desired By Employers: A Matrix Model, Alireza Amrollahi, Hana Hadinejad, Brent D. Moyle, Nicholas Thomas
Graduate Outcomes Of Australian Hospitality Educational Institutions And Skills Desired By Employers: A Matrix Model, Alireza Amrollahi, Hana Hadinejad, Brent D. Moyle, Nicholas Thomas
Research outputs 2022 to 2026
Demand for a skilled hospitality workforce has accelerated post-pandemic. However, limited research has explored the core competencies desired by the hospitality sector and their alignment with graduate outcomes from bachelor’s programs. Consequently, this study uses the Australian accommodation sector as an exemplar case to examine the alignment of skill supply and demand in the sector. An analysis of 28,000 Australian job advertisements reveals that employers seek a combination of soft and hard skills. Soft skills prevalent in job advertisements include communication, customer-orientation, teamwork, and adaptability. Hard skills that emerged include quality assurance, property management, culinary expertise, hospitality proficiency, and safety. …
The Missing Link In Urban Tourism: Connecting Leisure, Accessibility And Resident Participation For Enhanced Value, Juliana Juliana, Amelda Pramezwary, Arifin Djakasaputra, Moh Muhlis Anwar, Ferry Jie
The Missing Link In Urban Tourism: Connecting Leisure, Accessibility And Resident Participation For Enhanced Value, Juliana Juliana, Amelda Pramezwary, Arifin Djakasaputra, Moh Muhlis Anwar, Ferry Jie
Research outputs 2022 to 2026
This study aims to explore the interrelationships between urban leisure opportunities, accessibility of cultural resources, residents’ active engagement in urban tourism and their perceptions of tourism value. By examining these dynamics, the study seeks to provide insights into fostering sustainable urban tourism that benefits both residents and visitors. A quantitative research design was employed, utilizing a structured survey distributed to urban residents. Partial least squares-structural equation modeling (PLS-SEM) was used to analyze the relationships among variables, supported by reliability and validity tests. Bootstrapping techniques further assessed the robustness of the hypotheses. The results indicate significant positive relationships among the studied …
The Impact Of Film Factors On Destination Image And Travel Intention: A Comparative Study Between Vietnamese And Korean Film Industry, Gavin Northey, Hoa Hong Pham, Colette Gallagher, Steve D’Alessandro, Phan Thi Minh Thu, Quan Ha Minh Tran, Trang Thị Thùy Dương
The Impact Of Film Factors On Destination Image And Travel Intention: A Comparative Study Between Vietnamese And Korean Film Industry, Gavin Northey, Hoa Hong Pham, Colette Gallagher, Steve D’Alessandro, Phan Thi Minh Thu, Quan Ha Minh Tran, Trang Thị Thùy Dương
Research outputs 2022 to 2026
Film tourism represents a growing opportunity for destination marketers, yet limited research examines how specific filmic components within a film’s dramatic architecture influence destination image and travel intention. This study addresses this gap through a sequential explanatory mixed-methods design comprising three phases. First, a pre-test (n = 360) using exploratory factor analysis identified and validated four film components: plot, culture and tradition, scenery, and humanism. Second, a between-subjects quasi-experimental study with Vietnamese viewers (n = 792) employed partial least squares structural equation modeling to test how Korean versus Vietnamese films differentially influence domestic and international travel intentions. Third, semi-structured interviews …
What Makes An Airbnb Experience Memorable? A Text Analysis Using Leximancer, Eunjung Kim, Songshan Huang
What Makes An Airbnb Experience Memorable? A Text Analysis Using Leximancer, Eunjung Kim, Songshan Huang
Research outputs 2022 to 2026
This study explores the factors that contribute to memorable experiences in the context of Airbnb. An open-ended question, ‘Please describe your most memorable experience with Airbnb’, was asked in the survey, and a total of 824 valid responses were obtained. The qualitative analysis of the data was conducted using Leximancer. The findings highlight the significance of the ‘Stay’, ‘Home’, ‘Family’, ‘Host’, ‘Beach’, and ‘Use’ themes, each playing a vital role in creating memorable experiences. In particular, the present study extends these findings by offering a more nuanced understanding of these dimensions, with specific themes emerging in relation to different demographic …
Live Streaming In Hospitality And Tourism: A Hybrid Systematic Review And Way Forward, Yuhong Shao, Songshan (Sam) Huang
Live Streaming In Hospitality And Tourism: A Hybrid Systematic Review And Way Forward, Yuhong Shao, Songshan (Sam) Huang
Research outputs 2022 to 2026
Purpose: This study aims to provide a timely review of hospitality and tourism live streaming (HTLS) research, aiming to understand the intellectual foundation in the past and identify opportunities for future research. Design/methodology/approach: This study collected 56 papers from journals in the Social Science Citation Index database or the Australian Business Deans Council journal quality list and adopted a hybrid systematic literature review combining bibliometric analysis and the theory-context-characteristics-method framework-based approach. Additionally, a cross-tabulation analysis was conducted to compare the research on two specific forms of HTLS – tourism e-commerce live streaming (TEcLS) and travel live streaming. Findings: The study …
Sacred Or Sacrificed Placemaking: A Contested Fan Pilgrimage Site For Rural Tourism Development, Timo Thelen, Sangkyun Kim, Tomohiro Kai, Eerang Park
Sacred Or Sacrificed Placemaking: A Contested Fan Pilgrimage Site For Rural Tourism Development, Timo Thelen, Sangkyun Kim, Tomohiro Kai, Eerang Park
Research outputs 2022 to 2026
The concept of placemaking describes the transformation and development of a site directed by the local authorities. This longitudinal study examines the emergence of a fan pilgrimage site in rural Japan and the subsequent placemaking process to establish it as a popular culture tourism site. The study uncovers friction among stakeholders and backlash against the top-down placemaking approach from both residents and fans, whose attitudes are more critical and impactful than those of non-fan tourists towards making the place. The study contributes to a nuanced understanding of placemaking dynamics and complexity by drawing on a non-Western context and its particularities, …
Fashioning Intangible Cultural Heritage In Tourism, Chaowu Xie, Hai Zhu, Jiangchi Zhang, Songshan Huang
Fashioning Intangible Cultural Heritage In Tourism, Chaowu Xie, Hai Zhu, Jiangchi Zhang, Songshan Huang
Research outputs 2022 to 2026
The fashion evolution of intangible cultural heritage in tourist destinations is vital for promoting intangible cultural heritage inheritance and innovation. However, there is limited literature on its specific manifestations and influencing factors. This study employed a mixed research design. Study 1, taking Xunpu head-pinned flowers decoration as a study case, and following grounded analysis, found that the fashion evolution of intangible cultural heritage in tourist destinations was manifested by the pattern of “traditional ontology evolving into fashion ontology, traditional representations evolving into fashion representations, and traditional constructions evolving into fashion constructions.” Study 2, based on a scenario-based experiment, found that …
Towards A Model To Measure The Efficiency Of Inter-Organizational Knowledge Transfer For Tourism Destinations, Hossein Raisi, Kourosh Esfandiar, Llandis Barratt-Pugh, Gregory Willson, Rodolfo Baggio
Towards A Model To Measure The Efficiency Of Inter-Organizational Knowledge Transfer For Tourism Destinations, Hossein Raisi, Kourosh Esfandiar, Llandis Barratt-Pugh, Gregory Willson, Rodolfo Baggio
Research outputs 2022 to 2026
Tourism industry relies on destination-level knowledge transfer for innovation and competitiveness, yet slow adoption of knowledge management practices hinders the potential benefits. Academic studies on knowledge transfer and its efficiency are limited and very few have addressed this phenomenon at inter-organizational level particularly in a tourism destination context. We aim to address this gap by providing a conceptual model to extend research knowledge in this area. Drawing on social capital theory and knowledge management constructs, the model incorporates four pivotal dimensions: ‘structural,’ ‘relational,’ ‘organizational,’ and ‘knowledge’ properties, identified as effective antecedents of knowledge transfer through prior research. The proposed model …
Trust Dynamics In Sharing Economy Services During A Crisis: A Comparison Between Airbnb And Uber, Alireza Amrollahi, Tyge F. Kummer, Mehdi Rajaeian, Arghavan Hadinejad
Trust Dynamics In Sharing Economy Services During A Crisis: A Comparison Between Airbnb And Uber, Alireza Amrollahi, Tyge F. Kummer, Mehdi Rajaeian, Arghavan Hadinejad
Research outputs 2022 to 2026
This study investigates trust dynamics in sharing economy services during the COVID-19 crisis, comparing Airbnb and Uber as prominent representatives of accommodation and transportation services in tourism. Guided by two research questions, the study first explores the antecedents and mechanisms of trust creation on these platforms and then examines how the global pandemic affected trust in these services. The findings reveal that structural assurance, privacy protection, and social influence (only for Uber) are key antecedents of trust. Trust, in turn, significantly influences perceived usefulness and the intention to use both platforms. The results also show that perceived risk, heightened by …
Impact Of Psychic Distance Stimuli On International Tourist Flows: A Cross-Country Analysis, Yuhong Shao, Songshan (Sam) Huang, Tingting Huo, Rui Huang, Zhiyong Li
Impact Of Psychic Distance Stimuli On International Tourist Flows: A Cross-Country Analysis, Yuhong Shao, Songshan (Sam) Huang, Tingting Huo, Rui Huang, Zhiyong Li
Research outputs 2022 to 2026
Research on psychic distance in tourism studies has mainly focused on perceived psychic distance, while little attention has been paid to psychic distance stimuli. Applying the Cultural-Administrative-Geographic-Economic (CAGE) distance framework, this study employs a gravity model framework to investigate the relationship between psychic distance stimuli and international tourist flows and the moderating role of Internet popularity in such a relationship based on information asymmetry theory. Further, this study investigates the effects of psychic distance stimuli along the cultural, administrative, geographic, and economic dimensions. The empirical analysis is based on a panel dataset of bilateral tourist flows between 56 countries from …
The Behavioral Contagion Effect Of Tourists’ Risk Decision-Making, Jiangchi Zhang, Chaowu Xie, Feifei Lai, Songshan Huang
The Behavioral Contagion Effect Of Tourists’ Risk Decision-Making, Jiangchi Zhang, Chaowu Xie, Feifei Lai, Songshan Huang
Research outputs 2022 to 2026
This study investigated the contagion effect of other tourists' risk-seeking behavior on tourists' risk decision-making. It further examined the mediation of two contrasting motivational systems (approach-avoidance), and the moderation of destination management deterrence. Four experiments were conducted focusing on the risk decision-making of tourists in the context of undeveloped natural areas and tidal-bore watching settings. Independent samples t-tests, regression, and multivariate analysis of covariance were utilized to examine the proposed conceptual model. The results of Experiment 1 (n = 226) demonstrated that seeing other tourists' risk-seeking behavior had a contagion effect on tourists' risk decisions; specifically, other tourists' risk-seeking behavior …