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2023

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Articles 121 - 150 of 362

Full-Text Articles in Technology and Innovation

Editor's Note, Havovi Joshi Jul 2023

Editor's Note, Havovi Joshi

Asian Management Insights

Charting directions and steadying the ship amidst the storms, waves and currents


Reducing Spatial Labeling Redundancy For Active Semi-Supervised Crowd Counting, Yongtuo Liu, Sucheng Ren, Liangyu Chai, Hanjie Wu, Dan Xu, Jing Qin, Shengfeng He Jul 2023

Reducing Spatial Labeling Redundancy For Active Semi-Supervised Crowd Counting, Yongtuo Liu, Sucheng Ren, Liangyu Chai, Hanjie Wu, Dan Xu, Jing Qin, Shengfeng He

Research Collection School Of Computing and Information Systems

Labeling is onerous for crowd counting as it should annotate each individual in crowd images. Recently, several methods have been proposed for semi-supervised crowd counting to reduce the labeling efforts. Given a limited labeling budget, they typically select a few crowd images and densely label all individuals in each of them. Despite the promising results, we argue the None-or-All labeling strategy is suboptimal as the densely labeled individuals in each crowd image usually appear similar while the massive unlabeled crowd images may contain entirely diverse individuals. To this end, we propose to break the labeling chain of previous methods and …


Virtual Reality Images As A Tool In Hotel Promotions: Is It Effective And Worth Investment?, Lisa Slevitch, Tilanka Chandrasekera, Luis Mejia Puig Jun 2023

Virtual Reality Images As A Tool In Hotel Promotions: Is It Effective And Worth Investment?, Lisa Slevitch, Tilanka Chandrasekera, Luis Mejia Puig

ICHRIE Research Reports

This report examines how traditional photos compare to two different types of virtual reality (VR) images (static and 360°) when used as promotional tools for hotels. An experimental study by Slevitch et al.(2022), which utilized multiple types of measures, served as the foundation for the recommendations. The results showed that static VR images performed the same way as traditional photos, however the 360° VR images had a more positive impact on participants’ emotional responses and were more engaging than other images. This suggests that 360° VR images are better for hotel promotions, especially when initial impressions, such as interest and …


Level Up Eco-Friendly Hotel Stay: Guest Power Up And Save Energy With Gamification, Aili Wu, Juhee Kang, Wei Wei, David J. Kwun Jun 2023

Level Up Eco-Friendly Hotel Stay: Guest Power Up And Save Energy With Gamification, Aili Wu, Juhee Kang, Wei Wei, David J. Kwun

ICHRIE Research Reports

Executive Summary

Hotel businesses endeavor to achieve successful green practices for long-lasting business success. The key issue is to promote consumers’ willingness to participate in such practices. Despite increased environmental awareness among today’s consumers, a relatively large percentage of consumers hesitate to actively engage with green practices because they are unwilling to sacrifice their comforts and convenience for their paid experience. This report introduces a gamification approach to hotels’ green practices through an investigation of how game components motivate guests’ energy-saving participation. This report finds that the energy-saving game can improve hotel guests’ willingness to save energy and even revisit …


Construction And Preliminary Application Of The Carbon-Based Spatial Governance Performance Evaluation System ——Taking Zhejiang Province As An Example, Lin Qu, Ganlin Xia, Cunkuan Bao Prof. Jun 2023

Construction And Preliminary Application Of The Carbon-Based Spatial Governance Performance Evaluation System ——Taking Zhejiang Province As An Example, Lin Qu, Ganlin Xia, Cunkuan Bao Prof.

CSID Journal of Infrastructure Development

Carbon is generated through human socio-economic activities, with territorial space serving as the medium for these activities. Variations in spatial governance result in differences in the scale, intensity and efficiency of social and economic activities, as well as energy and resource consumption and carbon emissions across diverse functional spaces. Consequently, spatial governance performance should be evaluated using carbon-related indicators. This study initially established a theoretical model for assessing spatial governance performance based on carbon and an evaluation method encompassing three dimensions or indices "level-progress-gap". Zhejiang Province and its 11 prefecture-level cities were selected as the research area for preliminary application …


The Role Of Hedonic Motivation As The Mediator In The Effect Of Social Media Endorsement Short Video Toward Impulsive Repurchase Intention On Generation Z, Anandita Nurasti, Nurdin Sobari Jun 2023

The Role Of Hedonic Motivation As The Mediator In The Effect Of Social Media Endorsement Short Video Toward Impulsive Repurchase Intention On Generation Z, Anandita Nurasti, Nurdin Sobari

ASEAN Marketing Journal

Manuscript Type: Research Paper Research Aims: To analyze how demand, convenience, interactivity, and playfulness in short videos influence perceived enjoyment, which in turn affects hedonic motivation and impulsive repurchase intentions, both directly and indirectly.
Design/Methodology/Approach: This study used quantitative research with 278 respondents, analyzed using structural equation modeling (SEM). Research Findings: Demand, convenience, and playfulness significantly enhance perceived enjoyment, while interactivity does not. Perceived enjoyment positively influences hedonic motivation, which partially mediates its effect on impulsive repurchase intention.
Theoritical Contribution/Originality: This study reveals that stimuli in short video endorsements, including demand, convenience, and playfulness, significantly boost perceived …


The Concept Of Permeability On The Neighbourhood Scale, Aulia Urrohmah, Evawani Ellisa, Achmad Hery Fuad Jun 2023

The Concept Of Permeability On The Neighbourhood Scale, Aulia Urrohmah, Evawani Ellisa, Achmad Hery Fuad

CSID Journal of Infrastructure Development

Urban sprawl is rapidly expanding in the outskirts of Jakarta, resulting in a patchwork of urban areas. Unlike many walkable cities in Europe that have long embraced the pedestrian culture, Jakarta and other developing cities have prioritized private vehicle-oriented development, leading to mixed urban forms. According to data from BPS in 2022, over 16.5 million motorcycles are registered in Jakarta, and 62.3% of Jabodetabek commuters use them. This study recognizes the permeability of neighbourhood scale concerning using motorcycles to support daily mobility. This narrative qualitative research investigated permeability regarding the legibility, variety, and perceptual aspects. In addition, to illustrate the …


Developing Sustainable Smart Cities To Improve Citizen's Quality Of Life And Well-Being, Mohammed Ali Berawi, Mustika Sari, Perdana Miraj Jun 2023

Developing Sustainable Smart Cities To Improve Citizen's Quality Of Life And Well-Being, Mohammed Ali Berawi, Mustika Sari, Perdana Miraj

CSID Journal of Infrastructure Development

In the wake of urbanization and environmental challenges, cities nowadays face multiple issues related to uncontrolled urban growth, insufficient public infrastructure, and inadequate citizen participation in the management of public affairs. Sustainable urban development cannot be achieved without addressing these challenges, necessitating a paradigm shift in urban space management. Therefore, urban development needs to shift traditional concepts and focus on incorporating smart and environmentally friendly practices that allow cities to adapt and implement intelligent solutions to meet the needs of their citizens while continuing to protect the environment.

To achieve sustainability, cities should prioritize a balance between economic activity, population …


Gender Analysis Of Sustainable Housing Choices Of Rental Household Heads In Abuja Municipal Council, Nigeria, Amos Chom Haruna, Stephen Mukiibi, Assumpta Nnaggenda-Musana Jun 2023

Gender Analysis Of Sustainable Housing Choices Of Rental Household Heads In Abuja Municipal Council, Nigeria, Amos Chom Haruna, Stephen Mukiibi, Assumpta Nnaggenda-Musana

CSID Journal of Infrastructure Development

Households' income and other concerns constitute important sustainable housing choices factors that play vital roles in influencing rental housing affordability decisions. The study determined both male and female households can make economic, social, and environmental housing choices to meet their affordable rental needs. A cross-sectional survey was conducted, and a questionnaire was administered to a sample of 285 households obtained from a random sampling of 450 households living in private rental housing in Trademore estate in the Lugbe district of Abuja. Among the 285 households, 226 were household heads representing 79.3% of the respondents' households. The household heads consist of …


People-Centric And Inclusive Approach To Planning Of Smart Cities, Olli Jakonen Jun 2023

People-Centric And Inclusive Approach To Planning Of Smart Cities, Olli Jakonen

CSID Journal of Infrastructure Development

The smart city continues from intelligent, creative, and sustainable urban development imaginaries and started as a technologically oriented urban development framework. Since its conception, debates between academics, planning practitioners, and private firms have expanded and questioned original notions of ‘smart’ to consider people-centeredness, participation, and inclusion themes broadly. These discussions in smart cities have pointed to a need to question and revise many of the aims, approaches, and methods related to smart urban development. This review asks what elements and factors could be required for a city to be considered smart and people centric. The participatory design enabled by digital …


Evaluating Insurance Funds As A Financing Source For Infrastructure Development: A Case Study Of Indonesia, Mohammed Ali Berawi, Suyono Dikun, Ristu Bintoro, Mustika Sari, Suci Indah Susilowati Jun 2023

Evaluating Insurance Funds As A Financing Source For Infrastructure Development: A Case Study Of Indonesia, Mohammed Ali Berawi, Suyono Dikun, Ristu Bintoro, Mustika Sari, Suci Indah Susilowati

CSID Journal of Infrastructure Development

There is a funding deficit that cannot be covered by relying solely on government money to build Indonesia’s Infrastructure; consequently, additional sources of financing are engaging the private sector to fill the gap. Insurance funds are an alternative funding source in many countries, although their application is still at an early stage. By assessing the risks faced by insurance companies involved in infrastructure investment, this paper attempts to evaluate the use of insurance money as an alternative funding source for infrastructure investment in Indonesia. The analytical hierarchical process (AHP) technique was used in the quantitative methodology of this study to …


Effectiveness Of Integrated Traffic Management Of Military Police And Traffic Police In Reducing Drive Speed N Arterial Roads: An Experimental Study, Teguh Patriot Jun 2023

Effectiveness Of Integrated Traffic Management Of Military Police And Traffic Police In Reducing Drive Speed N Arterial Roads: An Experimental Study, Teguh Patriot

CSID Journal of Infrastructure Development

The Indonesian National Police Traffic Corps (KORLANTAS POLRI) and the Army Staff and Command School (SESKOAD) conducted a joint study in early March 2023 to reduce the number of traffic accident victims by implementing traffic regulations by the Military Police and Traffic Police. One of the methods used by KORLANTAS POLRI is the installation of ETLE speed cameras on Jakarta toll roads, such as Cikampek, Jagorawi, Bitung, and others. At the end of 2022, 75 additional speed cameras had been installed on arterial roads in Jakarta.

The purpose of this study is to analyze the effectiveness …


Empowerment Of Increasing Economic Resilience Post Covid-19 Janjang Wulung Village Community Through Creative Economic Village Planning, Alvian Wardhana, Muhammad Ramayuda, Faza Farhan Muhammad, Acyuta Putri Nariswari, Salsa Dwi Cahya Arifin, Garin Ardi Wicaksono, Dani Rizky Dianafi, Muhammad Ivan Riyandhika Saad Psf Jun 2023

Empowerment Of Increasing Economic Resilience Post Covid-19 Janjang Wulung Village Community Through Creative Economic Village Planning, Alvian Wardhana, Muhammad Ramayuda, Faza Farhan Muhammad, Acyuta Putri Nariswari, Salsa Dwi Cahya Arifin, Garin Ardi Wicaksono, Dani Rizky Dianafi, Muhammad Ivan Riyandhika Saad Psf

CSID Journal of Infrastructure Development

Janjang Wulung Village is one of seven villages located at a highland of 593.73 meters above sea level in Puspo District, Pasuruan Regency, East Java. Janjang Wulung Village has natural resource potential from coffee, apples, avocados, and forest products supported by the plantation area, reaching 280.1 and farmers of 1,072 people. The livestock sector is also one of the superior productions in Janjang Wulung Village, with each household having 3-6 dairy cattle with a population of 602 people who work as breeders. However, the condition of COVID-19 limiting social activities resulted in a 20% to 40% decrease in income. So, …


An Assessment Of Urban Change And Its Drivers In Suleja Local Government Area Of Niger State, Nigeria, Bamiji Michael Adeleye, Kenneth Ssemwogerere, Paul Isolo Mukwaya, Amin Tamale Kiggundu, Fredrick Omolo-Okalebo, Lydia Mazzi Kayondo Jun 2023

An Assessment Of Urban Change And Its Drivers In Suleja Local Government Area Of Niger State, Nigeria, Bamiji Michael Adeleye, Kenneth Ssemwogerere, Paul Isolo Mukwaya, Amin Tamale Kiggundu, Fredrick Omolo-Okalebo, Lydia Mazzi Kayondo

CSID Journal of Infrastructure Development

The knowledge of urban change is critical to the management and planning of urban areas. Robust geospatial technologies have increasingly enhanced our understanding of urban change. This paper employs remote sensing and GIS data from the earth explorer data archive to assess the character and pattern of urban change in Suleja Local Government Area (Niger State in Nigeria) and its drives from 1987 to 2019. The nature and character of urban change are examined from the lens of the urban intensity index and the urban land use/cover change. Data from the geospatial techniques were corroborated with secondary data from the …


Managing E-Mindful Tourism Experiences: A Co-Creation Approach, Uglješa Stankov Jun 2023

Managing E-Mindful Tourism Experiences: A Co-Creation Approach, Uglješa Stankov

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

No abstract provided.


Can Digital Marketing On Instagram Help To Promote Sustainable Travel? Abstract, Jacques Bulchand-Gidumal Professor, Armin Brysch Professor Jun 2023

Can Digital Marketing On Instagram Help To Promote Sustainable Travel? Abstract, Jacques Bulchand-Gidumal Professor, Armin Brysch Professor

ITSA 2022 Gran Canaria - 9th Biennial Conference: Corporate Entrepreneurship and Global Tourism Strategies After Covid 19

The contribution of digitalization and digital platforms to tourism sustainability is a timely topic. In this research we analyze if a digital platform such as Instagram could contribute and be used as a tool to promote sustainability by destinations and by travelers. To this aim, we implement a methodology comprised of four steps: identifying the most recognized sustainable destinations in the world (i.e. Slovenia, New Zealand and Costa Rica), downloading and analyzing the last posts from the official accounts of the DMOs of these destinations, identifying the most frequently used hashtags related to sustainable tourism (#ecoturismo, #ecotourism, #sustainabletravel, #ecotravel and …


Assessing The Effect Of Fintech Adoption On Country's Productivity, Mai Metwally Jun 2023

Assessing The Effect Of Fintech Adoption On Country's Productivity, Mai Metwally

Theses and Dissertations

The relationship between total factor productivity of countries, for both low-income and high-income countries, and Fintech adoption will be examined in this paper. Also, a background on Fintech history will be discussed and explored briefly along with Fintech future risks and opportunities. Starting off with the importance of TFP, it is also known to be "Solow residual" (named after American Economist "Robert Solow"). TFP shows and examines the performance along with efficiency of the entity or country. It shows how well and efficient the firm or country in transforming its inputs to the desired outputs. Moreover, it is the ratio …


Innovation Ecosystem Of Future Industry: Structure And Path, Junkai Li, Fei Gao, Yi Gong Jun 2023

Innovation Ecosystem Of Future Industry: Structure And Path, Junkai Li, Fei Gao, Yi Gong

Bulletin of Chinese Academy of Sciences (Chinese Version)

The innovation ecosystem of future industry faces great challenge in multiple dimensions such as systematic structure, function, and path for the continuous emergence and breakthrough of cutting-edge basic knowledge. Based on the theories of natural ecosystem and innovation system, this study builds a future industrial innovation ecosystem structure framework consisting of frontier knowledge creation community, application scenario transformation community, and industrial value realization community with consideration of the characteristics and evolution laws of future industry. In such innovation ecosystem, promising government and entrepreneurial spirit are important entity and key element, and policies for incubating and developing future industry should focus …


Strengthen Basic Research Capacity Of Enterprises And Make Up For Shortcoming Of National Innovation System, Xielin Liu, Xinzhi Chang, Peipei Yang Jun 2023

Strengthen Basic Research Capacity Of Enterprises And Make Up For Shortcoming Of National Innovation System, Xielin Liu, Xinzhi Chang, Peipei Yang

Bulletin of Chinese Academy of Sciences (Chinese Version)

Basic research is the source of technological innovation, and currently, public research entities are the main force behind basic research. However, demand-driven research in the Pasteur quadrant and Edison quadrant requires firms to play a major role. The experience of the United States has shown that large firms can directly bridge the gap between science and industrial demand, improve industrial competitiveness, and the key lies in improving their scientific capabilities. Encouraging large firms to invest in demand-driven basic research can accelerate the transfer and transformation of scientific and technological achievements, increase the industrialization of basic research, and fill the demand-side …


Interstice, Shravan Rao Jun 2023

Interstice, Shravan Rao

Masters Theses

When I was about three years old, I distinctly remember being too small to see what was on top of the table. A couple of years later, when I could see those objects, I thought the world around me had grown smaller. In a way, it did, as I experienced, lived, captured, remembered, and shared the space repeatedly. This sense of the world shrinking was exaggerated during the Covid-19 pandemic, allowing new behaviours and modes of interaction to emerge. Continually shaping our modern lives, virtual technologies redefine how we access and share information and stories or even explore new places. …


How Are Senior Citizens Capable To Cope With The World Of Digital Natives?, Hely Westerholm, Pirjo Takanen-Körperich Jun 2023

How Are Senior Citizens Capable To Cope With The World Of Digital Natives?, Hely Westerholm, Pirjo Takanen-Körperich

International Journal for Business Education

This study discusses the continuously growing threat to the senior citizens*), later called seniors, who can be isolated from the society if their digital competences and experiences are too poor in today’s digital world. It has been noted that to cope with one’s pursuits seniors need to actively construct and maintain their capabilities in ways that are flexible in the world of the digital devices, in response to the changing vicissitudes of life. Thus, the claim above illuminates the issue that the ability to learn from experiences is highly valued in the digital world.

The seniors are obliged to closely …


The Effect Of Firm-Controlled Store Type Touchpoints On Customer’S Discrete Emotions: An Exploratory Study On Physical Store & Online Store, Jyro B. Triviño Jun 2023

The Effect Of Firm-Controlled Store Type Touchpoints On Customer’S Discrete Emotions: An Exploratory Study On Physical Store & Online Store, Jyro B. Triviño

Leadership and Strategy Faculty Publications

Customer experience is a broad and multi-dimensional phenomenon, which currently divides academic scholars in terms of constructs and measurement. This study aims to examine some acceptable yet under-measured customer experience constructs already developed. The comparative exploration of the physical store and online store firm-controlled touchpoints seeks to identify differences or similarities in customers’ perceived affective response, which can help firms improve their current touchpoint design. Set in a business-to-customer context in the Philippines during a Covid-19 community quarantine, a total sample of 338 respondents evaluated their recent interaction during the purchase stage. A causal-comparative exploratory research design was utilized using …


Payments Transaction Data From Online Casino Players And Online Sports Bettors, Kasra Ghaharian, Piyush Puranik, Brett Abarbanel, Kazem Taghva, Shane W. Kraus, Ashok Singh, Alan Feldman, Bo Bernhard Jun 2023

Payments Transaction Data From Online Casino Players And Online Sports Bettors, Kasra Ghaharian, Piyush Puranik, Brett Abarbanel, Kazem Taghva, Shane W. Kraus, Ashok Singh, Alan Feldman, Bo Bernhard

International Gaming Institute Faculty Research

Raw datasets were sourced from a U.S. based provider of digital gambling payments systems, who has demanded to remain anonymous. The raw datasets cover a time period of 6-years (2015-2021), representing over 300,000 customers and approximately 90 million transaction records. One of these raw datasets is a transaction log file representing customer payment transaction data across a variety of gambling merchants (e.g., online casinos, sportsbooks, and lottery providers). With this article we describe the transaction log file and provide two filtered subsets of the data. The subsets contain 1-year of customer payments transaction records for two gambling merchants: (1) a …


Realizing Innovation And Sustainability: A Case Study Of Macau Sar’S Smart City Development Capabilities, Yujia He, Felix Ter Chian Tan, Carmen Leong, Jingbo Huang, Don Rodney Junio Jun 2023

Realizing Innovation And Sustainability: A Case Study Of Macau Sar’S Smart City Development Capabilities, Yujia He, Felix Ter Chian Tan, Carmen Leong, Jingbo Huang, Don Rodney Junio

Patterson School of Diplomacy and International Commerce Faculty Publications

The emergence of digital technologies has transformed organizational innovation with important implications for a city, its economy and policymaking. Despite this, research on how capabilities underpin innovation through smart city initiatives is still lacking. To address this gap, we conduct an empirical investigation of smart city initiatives in Macau, a former Portuguese colony and now special administrative region (SAR) of China. The case study adopts a qualitative approach, using data collected through fieldwork observations and in-depth interviews with stakeholders, and analysis of secondary documents. The study develops a stage-based assessment of innovation capabilities related to the use of technologies in …


What Innovation Means For The Philippines, Felipe Jesus Jun 2023

What Innovation Means For The Philippines, Felipe Jesus

Angelo King Institute for Economic and Business Studies (AKI)

The administration argues that the future of the nation is “innovation,” as this is the catalyst to sustaining growth. On paper, this certainly looks like a very defensible strategy. The Philippine Development Plan (PDP) 2023–2028’s Chapter 8: Advance Research and Development, Technology, and Innovation, lays out strategies, programs, and legislative priorities to be pursued to promote innovation among industries and identifies metrics to measure the country’s progress in harnessing research and development, technology, and innovation.


Scaling Digital Solutions For Wicked Problems: Ecosystem Versatility, Katherine Tatarinov, Tina Ambos, Feichin Ted Tschang Jun 2023

Scaling Digital Solutions For Wicked Problems: Ecosystem Versatility, Katherine Tatarinov, Tina Ambos, Feichin Ted Tschang

Research Collection Lee Kong Chian School Of Business

Digital solutions are increasingly used to address ‘‘wicked problems’’ that are locally embedded but require global approaches. Scaling these solutions internationally is imperative for their success, but to date we know little about this process. Using a qualitative case study methodology, our paper analyzes how four digital solutions driven by the United Nations are built and how they scale internationally. These solutions address wicked problems through artificial intelligence, blockchain, and geospatial mapping, and are embedded in networks of partners which evolve during scaling to create unique ecosystem roles and configurations. We identify different ecosystem roles and find that the specific …


Artificial Intelligence: Interactive Effect Of Google Classroom And Learning Analytics On Academic Engagement Of Business Education Students In Universities In Nigeria, Friday Ekahe Abanyam (Ph.D), Nathaniel Ifeanyi Edeh (Ph.D), Victor Attah Abanyam (Ph.D), Jossica Isioma Obimgbo (M.Ed), Felicia Ogonna Nwokike (Ph.D), Promise Emeka Ugwunwoti (Ph.D), Victoria Obiageli Nnamani (M.Ed), Fabian Ugbe Udida (M.Ed), Anthonia Ngozi Ibelegbu (Ph.D), Joseph Tunga Yaro (M.Ed), Ozioma Patience Nwokedi (M.Ed), Joseph Bonglo Kingsley (M.A), Benuh Adama Idris (Ph.D) May 2023

Artificial Intelligence: Interactive Effect Of Google Classroom And Learning Analytics On Academic Engagement Of Business Education Students In Universities In Nigeria, Friday Ekahe Abanyam (Ph.D), Nathaniel Ifeanyi Edeh (Ph.D), Victor Attah Abanyam (Ph.D), Jossica Isioma Obimgbo (M.Ed), Felicia Ogonna Nwokike (Ph.D), Promise Emeka Ugwunwoti (Ph.D), Victoria Obiageli Nnamani (M.Ed), Fabian Ugbe Udida (M.Ed), Anthonia Ngozi Ibelegbu (Ph.D), Joseph Tunga Yaro (M.Ed), Ozioma Patience Nwokedi (M.Ed), Joseph Bonglo Kingsley (M.A), Benuh Adama Idris (Ph.D)

Library Philosophy and Practice (e-journal)

The zeal to determine an interactive digital learning environment that supports students’ academic engagement and improve learning outcome necessitated this study. The study adopted quasi-experimental and non-equivalent control-group research design. We used purposive sampling technique to select the sample for the study. Also, the study draws from longitudinal research survey responses of 422 undergraduate marketing students from four universities in South-South Nigeria to test the study hypotheses. The universities include University of Calabar (UNICAL), Ambrose Alli University, Ekpoma (AAU), University of Uyo (UNIUYO), and Delta State University Abaraka, (DSUA). While students of UNICAL and AAU formed the treatment groups, …


Finding The Invisible At-Risk Player - Using Technology To Help Identify Customers Spending Beyond Affordable Limits, Tony Schellinck Dr. May 2023

Finding The Invisible At-Risk Player - Using Technology To Help Identify Customers Spending Beyond Affordable Limits, Tony Schellinck Dr.

International Conference on Gambling & Risk Taking

Abstract:

This session will highlight the value of a new EGM Affordability Model specifically adapted for changes in play due to COVID-19. Affordability of play has become a critical regulatory priority that is gaining greater traction worldwide as a gaming provider responsibility. The research presented here can inform a more sophisticated approach that is easy to operationalize, does not require a burden of proof on operators, and simultaneously yields greater results in identifying players spending beyond their abilities. The authors conducted research from 2014-2020, interviewing 10,500 regular electronic machine gamblers in land-based casinos in three countries administering the PGSI and …


Exploring The Effects Of Gamblification On Esports Betting, Cecilia Diaz Dr, Violet Justine Mtonga Dr May 2023

Exploring The Effects Of Gamblification On Esports Betting, Cecilia Diaz Dr, Violet Justine Mtonga Dr

International Conference on Gambling & Risk Taking

Abstract:

There is a growing trend of gambling/betting organisations attempting to secure a position in the fast-growing and profitable sector of Esports by becoming an inherent part of the sports culture and its community of fans. This alignment is raising concerns due to the community lifestyle and consumption of experience intrinsic in sports/Esports (Gordon, Gurrieri, & Chapman, 2015).

Diffusion of gambling in society is triggered by digital/technological disruption on gambling and changing consumer behaviour and cultural trends. This environment offers innovative opportunities to experience gambling and “gambling-like” experiences online (King et al., 2010) with the extra incentive of ease of …


Rg Smart Gambling Machines: A Prevention Model To Respond To Risky Play In Real Time, Tracy Schrans May 2023

Rg Smart Gambling Machines: A Prevention Model To Respond To Risky Play In Real Time, Tracy Schrans

International Conference on Gambling & Risk Taking

Abstract:

In collaboration with industry, public health, and regulators, Focal Research developed an effective modelling process using player data and technology to identify and assist customers at-risk of having problems with their gambling. The system was originally designed using account-based player data to accurately assess play patterns. Complex algorithms scan the player data stored in an operator’s member data system, alerting operators to play behaviours typically observed among those scoring 8 or higher on the Problem Gambling Severity Index. During a live trial, the system was found to help staff interact with at-risk customers leading to measurable improvement in outcomes …