Technology and Innovation Commons^™

The Phenomenon Behind The Bite: Altercasting As It Applies To Apple Technology, Elizabeth Baldwin

Masters Theses

This paper investigates how the brand Apple markets their product so that consumers feel obligated to buy their product. By looking at five main categories of brand loyalty, environmentally friendly practices, being up-to-date with technology, pricing with value and customer service, this paper will rhetorically analyze how successful of a job it does. To get an inside look at what the public thought on the the way that Apple fulfilled their altercasting this paper analyzed what people said about Apple verses competing technology brands. By drawing overall conclusions, recording trends and making observations about the way that people had been …

2013 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

1. Editorial Board
2. President's Letter
3. SIEC-ISBE International

Patron-Driven Acquisition Optimization At Liberty University, Erin Crane, Lori Snyder

Faculty Publications and Presentations

In 2010 Liberty University began a Patron-Driven Acquisition pilot program with ebrary. Since then, the program has grown dramatically. The presenters describe how the library uses past usage data to create a predictive formula for ebook use. New ebook titles were added to the program based on formula selections. Success of the formula was evaluated, and overall the results are positive. The presenters also explain how the library handles the purchasing and cataloging of the ebooks.

The Use Of Twitter By Luxury And Midscale Hotels, Yolanda M. Tselepidakis

Honors Theses and Capstones

Twitter has demanded a presence in company brands since its start up in 2008, including the hotel industry. As an up and coming marketing tool, the social media website is still new to both hotels and their guests. Observing the different strategies incorporated by luxury and midscale hotels, the paper provides explanations on how these two segments differ in utilizing Twitter. Through direct interviews with US luxury and midscale hotels and analyzing individual Twitter feeds, it was found that luxury hotels and their target market are much more active on Twitter than the midscale hotel segment. Implications suggest that although …

Bridging The Mutual Knowledge Gap: Coordination And The Commercialization Of University Science, Reddi Kotha, Gerard George, Kannan Srikanth

Research Collection Lee Kong Chian School Of Business

We examine why commercialization of interdisciplinary research, especially from distant scientific domains, is different from commercialization of inventions from specialized or proximate domains. We argue that anticipated coordination costs arising from the need to transfer technology to licensee firms and from the need for an inventor team's members to work together to further develop a technology significantly impact commercialization outcomes. We use a sample of 3,776 university invention disclosures to test whether variation in the types of experience of the scientists on a team influences the likelihood that an invention will be licensed. We proffer evidence to support our hypotheses …

Core Versus Peripheral Information Technology Employees And Their Impact On Firm Performance, Ling Liu, Daniel Q. Chen, Nan Hu, Indranil Bose, Garry D. Bruton

Research Collection School Of Computing and Information Systems

Scholars have widely argued, but not previously examined, that core employees with firm specific skills are critical to the firm's strategic success. This argument has led to the belief that employees whose skills are not firm specific can be readily replaced in the external market and are peripheral to the firm's strategic goals. Employing a resource based view of the firm, we find that the core information technology (IT) employees with firm specific skills are value-adding resources that aid the firm's performance whereas peripheral employees with less firm specific skills provide no value to the firm's performance. Examining the issue …

Oit Online Web Presence, Ali Alsahaf, Ryan Menze, Farzad Moshfegh, Jerrod Thomas

Engineering and Technology Management Student Projects

The Office of Information Technology (OIT) at Portland State University (PSU) migrated its website to a centrally provided Drupal content management system in the summer of 2012, leaving out a significant amount of content from the previous website in exchange for a quick implementation timeline based on an executive order to unify departmental branding across the division of Finance and Administration. This initial migration focused on public facing information and excluded large swaths of support articles that were broadly used by faculty, staff, students, and technology professionals. In early 2013, a new project was launched to reevaluate the design decisions …

April 8, 2013, Lumpkin College Of Business And Applied Sciences

Curriculum Committee

LUMPKIN COLLEGE OF BUSINESS AND APPLIED SCIENCE CURRICULUM COMMITTEE MEETING from April 8, 2013

March 4, 2013, Lumpkin College Of Business And Applied Sciences

Curriculum Committee

No abstract provided.

Senior Project Report - Doctest, Stephen Weessies

Computer Engineering

DocTest is a program that, simply put, allows a programmer or user to document STANAG 4586 (a standard for unmanned aerial vehicle interoperability) messages and test the vehicle system at Lockheed Martin [5]. The program is extensible to allow for further development aiding our software team to do what they do best and not get bogged down in tedious but necessary documentation. DocTest is also used to aid in testing, keeping track of the issues and bugs found and creating a document that captures each issue so an issue is not missed or forgotten. This program was made for use …

Category Divergence, Straddling, And Currency: Open Innovation And The Legitimation Of Illegitimate Categories, Oliver Alexy, Gerard George

Research Collection Lee Kong Chian School Of Business

The organizational literature is increasingly interested in the origins and consequences of category emergence. We examine the effects of being affiliated with categories initially considered illegitimate (‘divergence’), and of organizational attempts to blur the boundaries between categories (‘straddling’), on capital market reactions to firm announcements. We develop arguments for how these effects likely vary with increasing legitimation (‘currency’) of the category. We apply event study methodology to the complete population of firms' announcements of open source activities, an open innovation model for software development that is novel and defies the extant dominant logic of software production and valorization. Over a …

February 11, 2013, Lumpkin College Of Business And Applied Sciences

Curriculum Committee

No abstract provided.

Work System Theory: Overview Of Core Concepts, Extensions, And Challenges For The Future, Steven Alter

Business Analytics and Information Systems

This paper presents a current, accessible, and overarching view of work system theory. WST is the core of an integrated body of theory that emerged from a long-term research project to develop a systems analysis and design method for business professionals called the work system method (WSM). After discussing WST’s basic premises and its two central frameworks, this paper summarizes the relationship between WST and WSM. It shows how experience with early versions of WSM led to three extensions of WST that addressed limitations-in-use in one of the central frameworks in WST. After comparisons with related theories, this paper closes …

Digital Device Lending In Libraries, Jonathan M. Smith

Library Faculty Publications & Presentations

California State University, San Bernardino launched its’ first ever library laptop lending program in the fall of 2012. During research into policy creation and technical implementation questions of a more general nature emerged. Is the need for library provided laptops declining? Are library provided tablet computers such as iPads replacing laptops? Are libraries providing devices to access eBooks? This session will present two case studies at CSU, San Bernardino, and the preliminary results of a survey into digital device lending by libraries. The first case study reports on the newly launched laptop lending program. The second case study reports on …

Step By Step: The Benefits Of Stage-Based R&D Licensing Contracts, Pascale Crama, Bert De Reyck, Zeger Degraeve

Research Collection Lee Kong Chian School Of Business

We examine how a licensor can optimally design licensing contracts for multi-phase R&D projects when he does not know the licensee’s project valuation, leading to adverse selection, and cannot enforce the licensee’s effort level, resulting in moral hazard. We focus on the effect of the phased nature typical of such projects, and compare single-phase and multi-phase contracts. We determine the optimal values for the upfront payment, milestone payments and royalties, and the optimal timing for outlicensing. Including multiple milestones and accompanying payments can be an effective way of discriminating between licensees holding different valuations, without having to manipulate the royalty …

Q&A Platforms Evaluated Using Butler University Q&A Intelligence Index, Trent Ritzenthaler, Richard Fetter, Ginger Lippert

Scholarship and Professional Work - Business

A new study using the Butler University Q&A Intelligence Index measures how various mobile Q&A platforms deliver quality, accurate answers in a timely manner to a broad variety of questions. Based on the results of our analysis, ChaCha led all Q&A platforms on mobile devices.

Results of the study are based upon review of a large set of responses from each of the major Q&A platforms, coupled with a comparison of disparate Q&A platforms that serve answers in different ways. Our methodology included the creation of a new metric, termed the Butler University Q&A Intelligence Index, which measures the likelihood …

The Wisdom Of Tupperware: On Field Building And Finding The Right Container, Geraldine Cahill, Satsuko Vanantwerp

Social Space

Drawing from the ongoing research in lab practices at Social Innovation Generation (SiG) National, Geraldine Cahill and Satsuko VanAntwerp acquaint us with the concept, role and structure of social innovation labs and field building work.

Byod: Moving Toward A More Mobile And Productive Workforce, D. Lance Revenaugh, Ph.D., Michael E. Schweigert

Business & Information Technology

In recent years there has been a personal and organizational trend toward mobility and the use of mobile technologies such as laptops, mobile phones and tablets. With this proliferation of devices, the desire to combine as many functions as possible into one device has also arisen. This concept is commonly called convergence. Generally, device convergence has been segmented between devices for work and devices for home use. Recently, however, the concept of Bring Your Own Device (BYOD) has emerged as organizations attempt to bridge the work/home divide in hopes of increasing employee productivity and reducing corporate technology costs. This paper …

Affixing The Service Mark: Reconsidering The Rise Of An Oxymoron, Peter J. Karol

Law Faculty Scholarship

This article explores the deep and to date unacknowledged contradictions underlying service marks (trademarks used in connection with services rather than goods). Namely, the Lanham Act statutorily mandates treating trademarks the “same” as service marks; yet it simultaneously loosens requirements for proving service mark “use” by allowing mere advertising to substantiate service mark rights. This shortcut is not permitted with trademarks as such. As a result of this imbalance, sophisticated trademark practitioners may now quickly secure vast service mark rights for clients in ways not available for trademarks.

To better understand current service mark practice, and the above contradictions, the …

Social Innovation Labs: A Tool For Social Integration, Pradeep Ghosh

Social Space

The Organisation for Awareness of Integrated Social Security (OAS iS) has designed a different approach to innovation in India by creating social innovation labs to work across the social sector. Pradeep Ghosh describes the approach and the work of OAS iS, and shows how social innovation labs can play an increasingly important role in creating solutions for the Indian society.

Annual Report 2013, Eastern Illinois University

Lumpkin College Annual Reports

This 2013 Annual Report records the achievements, outreach activities, and student honors work of the Eastern Illinois University's Lumpkin College of Business and Applied Sciences. It also includes reports from the School of Business, the School of Family and Consumer Science, the School of Technology, and the department of Military Science.

Safe Harbor For The Innocent Infringer In The Digital Age, Tonya M. Evans

Law Faculty Scholarship

The primary goal of this Article is three-fold: (1) to explore the role of the innocent infringer archetype historically and in the digital age; (2) to highlight the tension between customary and generally accepted online uses and copyright law that compromise efficient use of technology and progress of the digital technologies, the Internet, and society at large; and (3) to offer a legislative fix in the form of safe harbor for direct innocent infringers. Such an exemption seems not only more efficient but also more just in the online environment where unwitting infringement for the average copyright consumer is far …

From Fragmentation And Silos To Tri-Sector Collaboration: Social Innovation In Hong Kong, Ada Wong

Social Space

Social innovation is gathering momentum in Hong Kong. It is connecting silos and developing partnerships for change. Ada Wong describes how five social innovators are approaching social change to bring about cohesion amidst a fragmented political landscape.

The Impact Of Influence Tactics In Information System Development Projects: A Control-Loss Perspective, Ravi Narayanaswamy, Varun Grover, Raymond M. Henry

Business Faculty Publications

Information systems development (ISD) projects are prone to high levels of failure. One of the major reasons attributed to these failures is the inability to harmonize values held by a diverse set of participants in an environment that is characterized by uncertainty due to changing requirements. In this paper, we focus on a relational approach to achieve congruence between a project manager and a team member with respect to influence tactics. Constructs of perceptual congruence and communication congruence that reflect a level of agreement and degree of shared understanding between the project manager and team members are described. A congruence …

Performance Modeling Of Distributed Collaboration Services With Independent Inputs/Outputs, Toqeer A. Israr, Gregor V. Bochmann

Faculty Research & Creative Activity

This paper deals with modeling and performance analysis of dis-tributed applications, service compositions and workflow systems. From the functional perspective, the distributed application is modeled as an activity in-volving several roles, where behavior is defined in terms of compositions from several sub-activities using the standard sequencing operators found in UML Activity Diagrams. Each activity is characterized by a certain number of input and output events, and the performance of the activity is defined by the mini-mum delays that apply for a given output event in respect to each input event. We use a partial order to model these events, whose …

Understanding Customer Actions During Self-Service Technology Failures In Multichannel Service Environments, Jennifer Lawlor, Petranka Kelly, Michael Mulvey

Conference papers

No abstract provided.

Methodological Craft: Comparing The Hunches And Assumptions Behind Social Change, Sarah Schulman

Social Space

Social innovation labs are emergent spaces for naming social challenges, testing hypotheses, developing and spreading interventions. Despite the common denominator of experimentation, they vary in methodology. Dr Sarah Schulman makes explicit her observation of the hunches and assumptions embedded in the current social change methodologies.

The Impact Of Slack Resources On High-Tech Ipos, Fariss-Terry Mousa, Richard Reed

Business Faculty Publications

Research on organization slack has focused mainly on its effect in large publicly traded firms, but little work exists on the value of slack resources for other firms. Therefore, here, we address the question: Do slack resources matter in the case of initial public offerings (IPOs)? We argue that firms that possess financial, innovational, and managerial slack resources are sending a positive signal to potential investors regarding the quality of the IPO. Using a sample of high-tech IPOs, we find support for that contention.

Selecting An “Email” System, Thomas Lynema

Academic Leadership Academy

This poster displays the steps involved in choosing an email system for an organization.

Online Course Evaluations Response Rates, Faruk Guder, Mary Malliaris

Information Systems and Operations Management: Faculty Publications & Other Works

This paper studies the reasons for low response rates in online evaluations. Survey data are collected from the students to understand factors that might affect student participation in the course evaluation process. When course evaluations were opened to the student body, an email announcement was sent to all students, and a reminder email was sent a week later. Our study showed that participation rates increased not only when emails were sent, but also when faculty used in-class time to emphasize the importance of completing the evaluations.