Technology and Innovation Commons^™

Containment And Virtualization Slot Technology And The Remaking Of The Casino Industry, Kah-Wee Lee

Occasional Papers

This paper examines how the casino industry was transformed by slot technology between 1950 and 1990. The criminalization of slot machines in the 1950s led to their massive evacuation into Las Vegas casinos. In this concentrated environment, slot machines revealed to casino operators an automated surveillance technology that could disassemble the player into streams of virtual data, not through any overt means, but through the very activity of play itself. Slot managers and gaming technologists found themselves empowered professionally as they experimented with ways to transform data into profits. From the 1970s to the 90s, this technological development effectively linked …

Intellectual Capital And Firm Performance: An Empirical Study Of Software Firms In West Africa, Mohammed-Sani Abdulai, Youngsun Kwon, Junghoon Moon

The African Journal of Information Systems

This study investigates factors instrumental to the success of software industries of the 3I Nations (India, Ireland and Israel), examines the relationship between its elements, and studies the performance of software firms in West Africa. The study draws on concepts from multiple theoretical perspectives to develop a model for assessing the relationship between intellectual capital of software firms and their performance. The developed model was experimentally validated through a field survey of 83 software companies in West Africa using the Partial Least Square method. The survey results show significant relationship between the elements of intellectual capital and competitive capabilities of …

January 18, 2012, Lumpkin College Of Business And Applied Sciences

Curriculum Committee

No abstract provided.

Bringing Bottom Of The Pyramid Markets And Consumers Into The Economic Mainstream, Al Hammond

Social Space

Governments and markets have failed to adequately serve the four billion consumers at the bottom of the economic pyramid (BOP). Al Hammond explains why this is so and outlines strategies for how different players can harness the growth of the BOP market.

Forecasts For A Fairer Future, Wanjiru Kamau-Rutenberg

Politics

A system delivering weather details via short message service (SMS) to farmers in Kenya makes use of traditional and modern forecasting methods, alerting them to periods of heavy rain or drought. The IGAD Climate Prediction and Applications Centre (ICPAC), a climate research institute representing seven east African countries, is working on a system using cell phones to help farmers address the negative impacts of climate change. The new system makes use of the Nganyi's traditional forecasting techniques combined with data from the Kenya Meteorological Department (KMD). KMD staff compile the resulting information and enter it into a database. The information …

Long Live Design Science Research! .... And Remind Me Again About Whether It Is A New Research Paradigm Or A Rationale Of Last Resort For Worthwhile Research That Doesn't Fit Under Any Other Umbrella, Steven Alter

Business Analytics and Information Systems

There is broadening and increasingly unquestioned acceptance of design science research (DSR). Recently, DSR may have provided an important bridge for overcoming or bypassing artificial barriers to accepting the legitimacy of certain types of research, but in some cases it is not obvious how DSR actually contributed to the research. Perhaps it is time to retire the assumption that DSR is somehow a new and different paradigm for doing research and to move on. Recognizing that the information-systems discipline is quintessentially rooted in design, this panel examines whether we actually need DSR to legitimize research that produces interesting and valuable …

Genuinely Service-Oriented Enterprises: Using Work System Theory To See Beyond The Promise Of Efficient Software, Steven Alter

Business Analytics and Information Systems

The concept of service-oriented enterprise has great potential. Taken literally, however, it raises many issues, including practical difficulties of creating a service-oriented enterprise in the computer science sense and the huge leap from flexible IT infrastructure to an enterprise that is genuinely oriented toward providing services for customers and employees. This paper is a conceptual contribution showing how work system theory can help in seeing analysis and design issues beyond technical architectures that have dominated research to date. After summarizing background concepts related to service, service systems, and the vision of service-oriented enterprises, this paper explains how work system theory …

The Knowledge Cube: Scaffolding For A Body Of Knowledge About Information Systems, Steven Alter

Business Analytics and Information Systems

This paper answers calls for a body of knowledge (BoK) for the IS field. Its new approach for thinking about a BoK provides a path for addressing a longstanding problem in the IS discipline. The paper proposes organizing knowledge as a three dimensional "knowledge cube" that goes beyond compilations of categories of knowledge, sets of generalizations, and sets of documents. The structure of the knowledge cube is based on recognition that "work system in general" is a general case whose subordinate cases include information system in general and project in general. In turn, the special cases have their own special …

A Work System Front End For Object-Oriented Analysis And Des, Steven Alter

Business Analytics and Information Systems

This paper proposes that basic ideas from the work system theory (WST) and the work system method (WSM) might become a front end to object-oriented analysis and design (OOAD). After describing the background motivation and summarizing work system concepts, it uses a hiring system example to show how two tools from WSM can be used as a front end for OOAD, in effect, a step before creating use case diagrams. Potential benefits of this approach stem from a business-oriented question, "how can we improve this work system's performance," rather than an IT-oriented question, "how can we create an IT artifact …

Metamodel For Service Analysis And Design Based On An Operational View Of Service And Service Systems, Steven Alter

Business Analytics and Information Systems

This paper presents a metamodel that addresses service system analysis and design based on an operational view of service that traverses and integrates three essential layers, service activities, service systems, and value constellations. The metamodel's service-in-operation perspective and underlying premises diverge from a view of service systems as systems of economic exchange that has appeared a number of times in the journal Service Science.

In addition to the metamodel itself, this paper's contributions include an explanation of eight premises on which it is based plus clarifications concerning concepts such as service, service system, customer, product/service, co-production and co-creation of value, …

Beckon The Dragon: How Businesses Can Attract The Chinese Consumers Through Digital Marketing, Singapore Management University

Perspectives@SMU

With a population of more than 1.3 billion people, China is one market that any business would be remiss not to attract. But, with the population spread over an area of 9,600,000 sq km, how do businesses ensure their messages get through to their potential customers?

Business Strategies For Emerging Markets: Agility, Size And Taste, Knowledge@Smu

Knowledge@SMU

Success in a new emerging market depends on many factors, such as market size, its purchasing power, and competition. Marketing strategies are critical for success too. While many companies have traditionally opted to localise their brands, a group of speakers at SMU's Centre for Emerging Markets believe that businesses need to be far more agile in differentiating themselves for local customers – especially as markets become increasingly global and homogenous.

The Impact Of Social Networking Sites On College Students' Consumption Patterns, Whitney Sue Thoene

Theses, Dissertations and Capstones

This research study examines the effect of social media, particularly Facebook and Twitter, on the purchasing habits of college students by testing for correlations between recommendations on social media and consumption patterns. Moreover, the research also examines the role of gender and social media usage frequency on consumption patterns. Findings revealed that both Facebook and Twitter are being used to obtain sales information and promotions. Furthermore, gender has an impact on both social networking sites. Additionally, this study found the higher the frequency of social media usage the more likely customers are to shop at the businesses they have befriended.

The Innovative Success That Is Apple, Inc., Katherine Johnson, Yang Li, Hang Phan, Jason Singer, Hoang Trinh

Theses, Dissertations and Capstones

Apple, Inc. has been a successful company for years now. However, the company faces issues just like any other company. How Apple responds to these issues is in conjunction to the strengths and weaknesses of the firm. The business-level strategy of Apple also has much to do with how the company approaches various situations. The diversity and organization of the firm itself helps to address any issues that may arise. Competing in high level competitive industries also requires Apple Inc. changing day by day in order to overcome its competitors.

Annual Report 2012, Eastern Illinois University

Lumpkin College Annual Reports

This 2012 Annual Report records the achievements, outreach activities, and student honors work of the Eastern Illinois University's Lumpkin College of Business and Applied Sciences. It also includes reports from the School of Business, the School of Family and Consumer Science, the School of Technology, and the department of Military Science.

Design Thinking: A Culture Of Innovation, Sean Koh

Social Space

Many organisations are jumping on the design thinking bandwagon, but, as Sean Koh tells us, the method requires substance and not just form.

Patent Reform And Best Mode: A Signal To The Patent Office Or A Step Toward Elimination?, Ryan G. Vacca

Law Faculty Scholarship

On September 16, 2011, President Obama signed the America Invents Act (AIA), the first major overhaul of the patent system in nearly sixty years. This article analyzes the recent change to patent law's best mode requirement under the AIA. Before the AIA, patent applicants were required, at the time of submitting their application, to disclose the best mode of carrying out the invention as contemplated by the inventor. A failure to disclose the best mode was a basis for a finding of invalidity of the relevant claims or could render the entire patent unenforceable under the doctrine of inequitable conduct. …

Resource Discovery Tools: Supporting Serendipity, Tammera M. Race

DLTS Faculty Publications

Serendipity, the accidental discovery of something useful, plays an important role in discovery and the acquisition of new knowledge. The process and role of serendipity varies across disciplines. As library collections have become increasingly digital faculty lament the loss of serendipity of browsing library stacks. Resource discovery tools may have features that support serendipity as part of information seeking. A comparison of four commercial Web-scale discovery tools, Online Computer Library Center (OCLC) WorldCat® Local1, Serials Solution2® Summon3™, ExLibris4® Primo Central5™, and EBSCO Discovery Services (EDS)6™, links product features to characteristics that support serendipitous discovery. However, having such features is only …

Exploring The Temporal Nature Of Sociomateriality From A Work System Perspective, Steven Alter

Business Analytics and Information Systems

This paper uses work system theory (WST) to explore the temporal nature of sociomateriality. It summarizes concepts related to WST and sociomateriality, and notes sociomaterial aspects of WST. It uses static and dynamic views of a work system toexamine six examples that can be classified in one of three time frames, minutes-to-hours, days-to-weeks, and months-to years. The result is a straightforward interpretation of systems and related events across all of the time frames, which exhibit different types of phenomena related to adaptations, workarounds, emergence of informal work patterns, and sequences of formal projects. After approaching sociomateriality from a perspective not …

Top 50 Downloads From The Keep (March 1, 2012), Todd Bruns

Faculty Research & Creative Activity

This spreadsheet lists the top 50 downloaded items from The Keep as of March 1, 2012.

Using The Work System Method With Freshman Information System Students, Steven Alter

Business Analytics and Information Systems

To date, the use of the work system method in information systems curricula has demonstrated that postgraduate students can benefit from this approach when examining a business situation involving an information system. To contrast the experiences of post-graduate students with work experiences, in this paper we report on use of a simplified version of the Work System Method in a freshman Information Systems course and study how students without work or technical knowl-edge performed when analyzing IT-reliant work systems in business settings. We reflect on an introductory information systems course that included a work system analysis assignment, and we examine …

Challenges For Service Science, Steven Alter

Business Analytics and Information Systems

Service science is still in a formative stage, with many basic ideas still in flux and significant disagreements about definitions and implications of basic concepts. This paper suggests directions for progress in relation to eight problematic areas within service science. It uses five typical medical services to question typical definitions of service and service system. It suggests that service science should not privilege servitizing over productizing; that a series of design dimensions whose end-points are often associated with products or with services are more useful than yes/no distinctions between products and services; that the concept of "the customer" should be …

Measuring Faculty Satisfaction And Motivation To Use Podcasts: A Pilot Study, Thomas Augustine Mitchell

Master's Theses and Doctoral Dissertations

Modern society is constantly evolving, affecting the creation and use of technology. Concurrently, technology is relentlessly developing and expanding, influencing the very society to which it is introduced. In a rapid-paced, globally influenced educational community, podcasts are among the latest and promising innovations being introduced into the educational arena to reach technology-savvy students. Information in various technological formats is not new, nor is their application to the educational process unique. Many past technologies such as the record player, tape player, radio, television, and computers were all believed to exhibit enormous potential to transform education. However, in almost every instance, they …

An Implementation Of A Dynamic Partitioning Scheme For Web Pages, Timothy Arndt, Ben Blake, Brian Krupp, Janche Sang

Business Faculty Publications

In this paper, we introduce a method for the dynamic partitioning of web pages. The algorithm is first illustrated by manually partitioning a web page, then the implementation of the algorithm using PHP is described. The method results in a partitioned web page consisting of small pieces or fragments which can be retrieved concurrently using AJAX or similar technology. The goal of this research is to increase performance of web page delivery by decreasing the latency of web page retrieval.

Who Invents It? Women's Participation In Information Technology Patenting, 2012 Update, Catherine Ashcraft, Anthony Breitzman Sr.

College of Science & Mathematics Departmental Research

No abstract provided.

One Year In - Top Downloads Of Documents From The Keep In The First Year Of The Repository, Todd Bruns

Faculty & Staff Research & Creative Activity

This document compiles the total full text downloads of documents in The Keep. The time period covered is the first full year of operation of The Keep, December 2011 through the end of November 2012.

Factors Impacting Technology Transfer: The Maquiladora Industry In Yucatan, Mexico, Ana Maria Canto, Carlos Blanco, Pilar Pazos

Engineering Management & Systems Engineering Faculty Publications

Technology transfer and knowledge transfer are the building blocks for innovation, efficiency and increased competitiveness. The topic of technology transfer in the context of multinational companies has been the focus of technology management researchers for well over two decades. Developing countries housing twin plans have been exposed to technology transfer from very diverse countries with different approaches to the technology transfer process and different levels of success. This cultural and national diversity adds an additional level of complexity to the technology transfer domain that has been largely unexplored. This paper will explore critical factors that had an impact in successful …

Creating A State-Wide Transfer Program For Engineering Technology And Technology Management Studies, Gregory Arbuckle, Mark Doggett

SEAS Faculty Publications

The primary purpose of the Western Kentucky Pipeline for 2+2+2 Engineering Technology and Technology Management (ET/TM) students program is to significantly increase degree production and workforce preparation in central and western Kentucky through the construction of a long-term sustainable, reproducible model bridging program of cooperation between Western Kentucky University (WKU), Murray State University (MSU) and the Kentucky Community and Technical College System (KCTCS). The program will significantly increase industrial and technology education opportunities, technology enrollment and two and four-year degree completion. Additionally, this project supports the Kentucky Council on Postsecondary Education’s (CPE) goal to double the overall number of undergraduate …

The Role Of Technology In Enabling Sales Support, Aaron D. Arndt, Jason Harkins

Marketing Faculty Publications

The purpose of this research is to develop a framework explaining how technology can enable sales support. Sales support technology is often used to assist salespeople with a variety of transaction activities, such as prospecting, communicating, scheduling appointments, and processing orders. Sales support technology can be categorized as automation and facilitative technology. Our framework explains when a technology is appropriate for a particular sales activity based on workload and customization. It also proposes who should use a technology based on orientation towards sales revenue or cost control goals. Then, we develop managerial recommendations and propose directions for future research.

It's Time For A Good Hard Look In The Mirror: The Corporate Law Example, John A. Barrett, Jr.

Fordham Journal of Corporate & Financial Law

This Article asserts that the move from the industrial age to the

information age represents a fundamental change to our society on

such a widespread basis that the legal order must reexamine the

premises about how our society functions, assessing whether

foundational elements of U.S. Common Law remain valid. This

Article first confronts briefly the continuing acceptance of certain

foundational premises in contract and intellectual property law,

illustrating that such premises are no longer supported by the

realities of modern society. With fundamental change challenging

multiple areas of law in the information age, this problem is worthy

of widespread inquiry …