Technology and Innovation Commons^™

Innovation For Inclusive Growth: Towards A Theoretical Framework And A Research Agenda, Gerard George, Anita M. Mcgahan, Jaideep Prabhu

Research Collection Lee Kong Chian School Of Business

Inclusive innovation, which we define as innovation that benefits the disenfranchised, is a process as well as a performance outcome. Consideration of inclusive innovation points to inequalities that may arise in the development and commercialization of innovations, and also acknowledges the inequalities that may occur as a result of value creation and capture. We outline opportunities for the development of theory and empirical research around this construct in the fields of entrepreneurship, strategy, and marketing. We aim for a synthesis in views of inclusive innovation and call for future research that deals directly with value creation and the distributional consequences …

Transnational Intellectual Property Strategies And Firms’ Knowledge Adoption: Evidence From China-U.S. Patent Dyads, Kenneth Guang-Lih Huang, Jiatao Li

Research Collection Lee Kong Chian School Of Business

As firms increasingly operate and conduct R&D in emerging markets, 'transnational patenting' - patenting of the same invention across more than one country - is becoming a cornerstone of their intellectual property (IP) strategies. We investigate whether and how a patent granted to a focal firm's invention in an emerging economy (China) can shape its subsequent technological knowledge adoption by other firms in developed economies (U.S.). Drawing on research from market signaling and intellectual property strategy, we address this question using a novel dataset of 4,226 China-U.S. patent dyads covering 1,104 firms, and matching control sets. Difference-in-differences estimates show that …

Aspirations, Innovation, And Corporate Venture Capital: A Behavioral Perspective, Vibha Gaba, Shantanu Bhattacharya

Research Collection Lee Kong Chian School Of Business

This study takes an organizational decision-making perspective to examine when firms are likely to utilize CVC units as a mechanism for externalizing R&D. We draw insights from the behavioral theory of the firm to argue that managerial aspirations for innovation-related goals are an important driver of CVC initiatives within firms. We test our argument by examining both the adoption and termination of CVC units for a sample of information technology firms from 1992 to 2003. Results show that a firm is more likely to adopt and less likely to terminate a CVC unit when its innovation performance is closest to …

Twitter: High On Celebrity Gossip, Low On News Discussion, Knowledge@Smu

Knowledge@SMU

The news media are going through their most robust transformation since the dawn of the printing press, in large part due to the Internet and message sharing services like Twitter. As news agencies gear up to find out how they can make use of social media, businesses have also wondered how tapping on this new phenomenon can help them increase their customer reach. The first step to doing it is to understand the information sharing habits of these users.

Creativity Meets Cash: An Unlikely Pair?, Knowledge@Smu

Knowledge@SMU

There has long been a perception that creativity and money are somewhat opposed to one another. Profitable artists are sometimes seen as sell-outs while risk-averse corporations are seldom regarded as centres of creativity. Yet, for survival, businesses need to be creative and the creative-types need to eat. In the book, Brainfruit: Turning creativity into cash from East to West, authors Hugh Mason and SMU associate professor Mark Chong provide a slew of practical ideas for anyone aspiring to build or understand the business of creativity.

Knowledge As A Driver Of Growth And Development In Asia, Knowledge@Smu

Knowledge@SMU

Many Asian economies are in the process of transitioning from an industrial-led growth model to a more knowledge-based one. While some have seen greater success than others, several challenges have arisen in recent years, in particular, with rapid advancements in information-communications technology. These changes are discussed in 'Beyond the Knowledge Trap: Developing Asia's Knowledge-based Economies', a book that presents a range of studies to show how Asian countries are adapting and addressing some of the new issues brought about by changes within a more complex and globalised environment.

Business And Data Analytics: New Innovations In The Management Of E-Commerce, Robert J. Kauffman, Jaideep Srivastava, Jamshid Vayghan

Research Collection School Of Computing and Information Systems

The success of many different kinds of e-business operations depends on data and information, and how they are used to optimize operations, drive sales and marketing, and grow the business. The ability to manage and safeguard data as a strategic asset, transform it into actionable information, and use it as a strategic differentiator is a key contributor to the success of any business operation. What makes this an even more interesting challenge is the speed at which data have been growing in recent years, due to social networking, the Internet, mobile telephony and all kinds of new technologies that create …

The Effects Of Culture And Structure On Strategic Flexibility During Business Model Innovation, Adam J. Bock, Tore Opsahl, Gerard George, David M. Gann

Research Collection Lee Kong Chian School Of Business

This study uses responses from 107 multinational firms to reveal CEO perceptions of the drivers of strategic flexibility during business model innovation. While the positive effect of creative culture is confirmed, partner reliance reduces strategic flexibility during business model innovation. Further, structural change is disaggregated into efforts that either focus managerial attention on core activities or reconfigure existing activities. CEOs perceive that structural flexibility requires structural simplification while retaining control of non-core functions. We find that the relative magnitude of business model innovation effort moderates the effect of reconfiguration on strategic flexibility. The implications for theories of organizational design and …

The Central Role Of Information Systems In Managing Crises, Knowledge@Smu

Knowledge@SMU

Important decisions should be taken with the best information available. Such an axiom may not apply, however, in large-scale emergency situations where officials would find themselves in a bind, unable to access accurate data yet faced with huge responsibilities to be effective at work. These complexities led a team of researchers, including SMU's associate professor of accounting, Gary Pan, to examine how information systems may facilitate management and coordination work at times of crises.

Bringing Bottom Of The Pyramid Markets And Consumers Into The Economic Mainstream, Al Hammond

Social Space

Governments and markets have failed to adequately serve the four billion consumers at the bottom of the economic pyramid (BOP). Al Hammond explains why this is so and outlines strategies for how different players can harness the growth of the BOP market.

Beckon The Dragon: How Businesses Can Attract The Chinese Consumers Through Digital Marketing, Singapore Management University

Perspectives@SMU

With a population of more than 1.3 billion people, China is one market that any business would be remiss not to attract. But, with the population spread over an area of 9,600,000 sq km, how do businesses ensure their messages get through to their potential customers?

Business Strategies For Emerging Markets: Agility, Size And Taste, Knowledge@Smu

Knowledge@SMU

Success in a new emerging market depends on many factors, such as market size, its purchasing power, and competition. Marketing strategies are critical for success too. While many companies have traditionally opted to localise their brands, a group of speakers at SMU's Centre for Emerging Markets believe that businesses need to be far more agile in differentiating themselves for local customers – especially as markets become increasingly global and homogenous.

Design Thinking: A Culture Of Innovation, Sean Koh

Social Space

Many organisations are jumping on the design thinking bandwagon, but, as Sean Koh tells us, the method requires substance and not just form.

Content Contribution In Social Media: The Case Of Youtube, Qian Tang, Bin Gu, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

Social media allows individuals and businesses to contribute contents for public viewing. However, little is known about the underlying incentives that why content providers derive utilities from such activities. In this study, we build a dynamic structural model to recover the utility function for content providers. Our model distinguishes short-term payoffs based on ad revenue sharing from long-term payoffs driven by content providers' reputation. The model was estimated using a panel data of 914 top 1000 video providers on You Tube from Jun 7th, 2010, to Aug 7th, 2011 since top providers are more likely to be encouraged by these …

Consumer-Driven Innovation Management, Arcot Desai Narasimhalu, Shekhar Mitra

Research Collection School Of Computing and Information Systems

The evolution of human society leads to increased affluence and prosperity of certain populations, sometimes at the expense of well-established markets. Market leaders in products and services tend to be so focused on their current customer base that they are caught off guard with the changes in markets created by the evolution. These changes often go unnoticed until it is too late. The change in customer base often requires the repositioning of products and services through innovations, which address new and emerging markets. Some of these changes could potentially result in tectonic market shifts that force innovation managers to involve …

Four Perspectives On Architectural Strategy, C. Jason Woodard, Joel West

Research Collection School Of Computing and Information Systems

A recurring theme in the literature on technology and organizations is the concept of mirroring, which posits a duality between technological and organizational design decisions. In this paper we highlight a second, orthogonal duality between components and interfaces: designers of both products and organizations must decide what information to hide within component boundaries and what to expose to other designers. Although the component-interface duality appears in many settings, it presents especially vexing strategic challenges in the design and production of complex digital artifacts. We present a typology of four interlinked perspectives on these kinds of strategic design problems, and discuss …

Information Technology For Service Innovation: The Impact On Business Productivity And Channel Disruption From Cloud Computing And Smart Device Computing, Insoo Son

Research Collection School Of Computing and Information Systems

The advancement of IT has brought great deal of impact to both businesses and individuals such as increased business productivity and new type of digital communications and entertainment. Yet, IT is still in need of developing itself to enable firms’ requirement of enhancing business competence and satisfy customers’ growing expectations for new IT products and services. In line with the situation, there have been two emerging IT innovations that take more evolutionary features for both business and individual computing. For business computing, the concept of cloud computing has recently emerged and become commercialized to meet firms’ budget constraint and improve …

Value Relevance Of Blog Visibility, Nan Hu, Ling Liu, Arindam Tripathy, Lee J. Yao

Research Collection School Of Computing and Information Systems

This study empirically examines the effect of a non-traditional information source, namely a firm's blog visibility on the capital market valuation of firms. After controlling for earnings, book value of equity and other value relevant variables, such as traditional media exposure, R&D spending, and advertising expense, we find a positive association between a firm's blog visibility and its capital market valuation. In addition, we find blog visibility Grange causes trading, not vice versa. Our findings indicate that non-traditional information sources such as blogs help disseminate information and influence consumers' investment decisions by capturing their attention.

From Primordial Soup To Platform-Based Competition: Exploring The Emergence Of Products, Systems, And Platforms, C. Jason Woodard, Eric K. Clemons

Research Collection School Of Computing and Information Systems

We use an agent-based NK model to explore the conditions under which standard platforms emerge among competing products. Our findings were inconclusive. We find that the usual Darwinian conditions needed for the emergence of complexity are sufficient to yield a limited reliance upon platforms with a core of common components, simply because evolution causes the population to converge on a set of products that contain combinations that "work well," yielding what we call "coincidental platform emergence." Economies of scale yield more use of common components, or "production platform emergence." Positive participation externalities initially induce the highest degree of platform emergence …

Agile Innovation Management, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

The volume and velocity of innovations are on the increase resulting in increased pressures on every company for attaining, retaining and increasing its market leadership. Many companies need to retool their innovation management processes to address two agility related objectives in order to survive and grow in such a rapidly changing innovation environment. The first objective would be the ability to assemble an innovation team within the shortest possible time. This can only be satisfied by companies that are capable of forming innovation teams rather quickly. The related second objective would be to reduce the I2M (Idea to Market) cycle …

Cloud Computing: Low Cost High-Rise Living For Small And Medium Businesses, Singapore Management University

Perspectives@SMU

The trajectory of Information Technology’s (IT) growth and its impact has been explosive. Its continual evolution has created new paradigms in the way businesses are conducted, and how people interact with one another. One might even say that IT has trumped television to become the most important household entertainment medium.

Cloud Computing: Low Cost High-Rise Living For Small And Medium Businesses, Knowledge@Smu

Knowledge@SMU

The proposition that one can cut costs whilst increasing operation efficiencies should be music to the ears for all business owners. Yet, many are adopting a wait-and-see approach to cloud computing - a scalable information technology service that supports a wide range of computing needs, and at the same time, minimises the burdens of IT ownership, maintenance and management. Speaking at a UOB-SMU Entrepreneurship Alliance Centre seminar, IT services entrepreneur Moonshi Mohsenruddin offered tips and pointers on how businesses may harness the power and efficiencies of operating on the cloud.

Measuring Social Networks For Real-Time Competitive Advantage, Knowledge@Smu

Knowledge@SMU

Social networks offer up a goldmine of information. Save for privacy concerns, it has never before been easier for researchers to understand the needs and wants of their subjects or to examine links between the likes and dislikes of connected individuals. Going beyond the report of human quirks over the internet, however, web 2.0 data has practical uses too, especially for professionals in finance and marketing. At the 3rd International Conference on Social Informatics, hosted by SMU's School of Information Systems, academics discussed the hurdles and real-world benefits of data mining.

Measuring An Organisation’S Innovation Climate: A Case Study From Singapore, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

Purpose: The article aims to discuss the six key factors that were proposed and included in the design of a customized innovation climate questionnaire. Design/methodology/approach: The implementation case study of an innovation climate survey for a Singapore‐based real estate group is presented. In particular, the design of the questionnaire and selection of key factors to be measured are discussed. Findings: While not a “rigorous” instrument in the academic sense, the article can guide managers and organization development professionals to better gauge an organization's innovation climate and deepen the understanding of innovation culture. Originality/value: This article contributes to the existing innovation …

Strategic Responses To Standardization: Embrace, Extend Or Extinguish?, C. Jason Woodard, Joel West

Research Collection School Of Computing and Information Systems

Prior research on technology standardization has focused on two common patterns: processes in which product developers and other stakeholders cooperate to achieve a consensus outcome, and “standards wars” in which competing technologies vie for dominance in the market. This study examines Microsoft's responses to 12 software technologies in the period between 1990 and 2005. Despite the company's reputed tendency to pursue a strategy dubbed “embrace, extend, and extinguish,” a content analysis of news articles from the same period reveals surprising diversity in Microsoft's responses at the product level.

We classify these responses using a typology that treats “embrace” and “extend” …

Taxonomy-Analytical Study For The Project On Open Collaborative Projects And Ip-Based Models (Recommendation 36), Linus Dahlander, David Gann, Gerard George

Research Collection Lee Kong Chian School Of Business

No abstract provided.

Diving Into The New Innovation Landscape: The Eastern Current, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

Thirty years ago, when the business world sought innovation, most eyes looked West – mainly to the OECD countries considered to be the most economically advanced. We focused on technology-based product innovations, which were conceived for Western customers, developed in laboratories close to the headquarters of Western companies, and rolled out in the world’s wealthiest markets: North America, Western Europe and Japan, an honorary member of the Western club. This is no longer the case. Now, when the business world asks where the next innovative product or process will come from, what it will consist of, where it will be …

Entry Into New Niches: The Effects Of Firm Age And The Expansion Of Technological Capabilities On Innovative Output And Impact, Reddi Kotha, Yangfeng Zheng, Gerard George

Research Collection Lee Kong Chian School Of Business

We provide evidence that young firms systematically differ from older firms in their innovative output when they enter ‘new to the firm’ technological niches. We analyze data from 128 biotechnology firms since their inception and track these firms over time. Our analyses reveal that the organizational age at which the firm branches into new technological niches significantly influences its innovative activity. We refine the focus of the extant literature by separately examining the effects of branching on the quantity of innovative output and the impact that this output has on the technology domain. Subsequent to branching into new niches, we …

Avoiding Road Bumps: Four Reliable Wheels For Biomedical Start-Ups, Knowledge@Smu

Knowledge@SMU

Starting up a business in the biomedical industry is much like driving a car. According to Ting Choon Meng, a doctor and chief executive officer of HealthStats Singapore, there are four main 'wheels' that the entreprenuers must learn to operate. And just as in a real car, all four wheels must run in unison, or the business will not advance according to plan.

Managing Risk In A Failing It Project: A Social Constructionist View, Wee-Kiat Lim, Siew Kien Sia, Adrian Yeow

CCX Research

Why do IT projects continue to stumble, despite the proliferation of risk management methodologies and a growing body of knowledge on project risk assessment and mitigation? In this paper, we propose an alternative theoretical perspective that views project risk as a social construction process shaped by the risk accounts of social groups and actors within an implementation context. Risk management is embedded in the social processes where risks are negotiated and contested, with some risk accounts amplified and some attenuated. Through the analysis of a large IT implementation in an Asian logistics firm and its trajectory of successive crises, we …