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Singapore Management University

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Full-Text Articles in Technology and Innovation

Finding Answers In Digital Media Research, Singapore Management University Aug 2014

Finding Answers In Digital Media Research, Singapore Management University

Perspectives@SMU

It is a different ball game altogether when measuring the effectiveness of an online advertisement than that of print and broadcast


A Template For Invention: Renewing & Recycling Knowledge Components, Tufool Alnuaimi, Gerard George, Simon J.D. Schillebeeckx Aug 2014

A Template For Invention: Renewing & Recycling Knowledge Components, Tufool Alnuaimi, Gerard George, Simon J.D. Schillebeeckx

Research Collection Lee Kong Chian School Of Business

We explore how old technologies can be recombined to generate new inventions. We consider four ways by which old technologies can serve as templates: subtraction, reconfiguration, addition, and replacement. Subtraction and reconfiguration do not require changing a prior combination of components, whereas for the latter two, new components are introduced. We test these ideas using patent data from the US semiconductor industry. The study’s findings suggest that re-using previous combinations results in higher impact. However, not all prior technologies are equally useful; inventions that recombine components from recently developed technologies were found to have a higher impact. We also show …


The New Lyrics Of The Old Folks: The Role Of Family Ownership In Corporate Innovation, Po-Hsuan Hsu, Sterling Huang, Massimo Massa, Hong Zhang Aug 2014

The New Lyrics Of The Old Folks: The Role Of Family Ownership In Corporate Innovation, Po-Hsuan Hsu, Sterling Huang, Massimo Massa, Hong Zhang

Research Collection School Of Accountancy

According to conventional wisdom, family ownership, which signals a lack of social capital and trust in an economy, may impede innovation. This argument, however, fails to recognize that modern family firms can benefit from capitalist institutions that promote innovation. Using a comprehensive sample of U.S. family-owned public firms and patents for the period from 2000 to 2010, we show that family ownership promotes innovation and that this positive effect can be attributed to reduced financial constraints, a greater commitment to long-term value, and improved corporate governance. Causality is confirmed by an instrumental variable analysis using the state-level divorce rate and …


Agile Business Model Innovation, Adam J. Bock, Gerard George Jun 2014

Agile Business Model Innovation, Adam J. Bock, Gerard George

Research Collection Lee Kong Chian School Of Business

Business model innovation (BMI) is risky, but when companies do it with agility, they thrive. This article looks at how Return Path, the global leader in email marketing, met the challenge of applying BMI successfully. The authors interviewed up to 700 CEOs to better understand BMI drivers.


Crowdsourcing For Success, Singapore Management University May 2014

Crowdsourcing For Success, Singapore Management University

Perspectives@SMU

Fluentlee.com’s co-founder achieved 90 percent savings through crowdsourcing


Unleashing Creativity Across Cultural Borders, Roy Y. J. Chua May 2014

Unleashing Creativity Across Cultural Borders, Roy Y. J. Chua

Research Collection Lee Kong Chian School Of Business

As the global economy integrates and companies pursue opportunities outside their traditional borders, it is increasingly important to innovate across cultural borders. This article explains how individuals can improve cross-cultural creativity.


Big Pharma Is Hurt, Singapore Management University Mar 2014

Big Pharma Is Hurt, Singapore Management University

Perspectives@SMU

Cutting down R&D inefficiency and restoring the trust of investors and consumers are key to curing the industry’s ills.


Joint Product Improvement By Client And Customer Support Center: The Role Of Gain-Share Contracts In Coordination, Shantanu Bhattacharya, Alok Gupta, Sameer Hasija Mar 2014

Joint Product Improvement By Client And Customer Support Center: The Role Of Gain-Share Contracts In Coordination, Shantanu Bhattacharya, Alok Gupta, Sameer Hasija

Research Collection Lee Kong Chian School Of Business

We study the role of different contract types in coordinating the joint product improvement effort of a client and a customer support center. The customer support center's costly efforts at joint product improvement include transcribing and analyzing customer feedback, analyzing market trends, and investing in product design. Yet this cooperative role must be adequately incentivized by the client, since it could lead to fewer service requests and hence lower revenues for the customer support center. We model this problem as a sequential game with double-sided moral hazard in a principal-agent framework (in which the client is the principal). We follow …


Examining The Growth Of Digital Wireless Phone Technology: A Take-Off Theory Analysis, Angsana A. Techatassanasoontorn, Robert J. Kauffman Feb 2014

Examining The Growth Of Digital Wireless Phone Technology: A Take-Off Theory Analysis, Angsana A. Techatassanasoontorn, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

The early phase of diffusion plays a critical role in determining information technology (IT) success in a market. Takeoff, the transition point from the introduction to the growth phase in the IT life cycle, is viewed as an acid test for whether a technology will succeed. We develop a theory to understand global takeoff for digital wireless phones that can be extended to other technologies with related characteristics. Drawing on technology dominance and product life cycle theories, we build a model that consists of standards, market competition, technology costs, and technology substitution to explain takeoff and subsequent market penetration growth. …


Exploring The Locus Of Invention: The Dynamics Of Network Communities And Firms' Invention Productivity, Maxim Sytch, Adam Tatarynowicz Feb 2014

Exploring The Locus Of Invention: The Dynamics Of Network Communities And Firms' Invention Productivity, Maxim Sytch, Adam Tatarynowicz

Research Collection Lee Kong Chian School Of Business

Departing from prior research analyzing the implications of social structure for actors' outcomes by applying either an ego network or a global network perspective, this study examines the implications of network communities for the invention productivity of firms. Network communities represent dense and nonoverlapping structural groups of actors in a social system. A network community lens helps identify new ways to study firms' access to diverse knowledge inputs in a dynamic system of interorganizational relationships. Specifically, we examine how the membership dynamics of a network community affect the invention productivity of member firms by either enabling or constraining access to …


Wired And Ready For Action, Singapore Management University Jan 2014

Wired And Ready For Action, Singapore Management University

Perspectives@SMU

Digital connectivity has changed the business model and will allow current vertical industries to hitch their value propositions and revenue streams to other firms' offerings.


Social Innovation In Development: A Call To Break Down Silos, John A. Donaldson, Victoria Gerrard, Sanushka Mudaliar Jan 2014

Social Innovation In Development: A Call To Break Down Silos, John A. Donaldson, Victoria Gerrard, Sanushka Mudaliar

Research Collection School of Social Sciences

What distinguishes “social innovation” from other efforts to address social problems? And why should the answer matter to anyone genuinely interested in social change? The authors offer an in-depth discussion of the possibilities and pitfalls of pursuing social innovation in the context of international development.


Do Managers Use Meeting Analyst Forecasts To Signal Private Information? Evidence From Patent Citations, Katherine Gunny, Tracey Chunqi Zhang Jan 2014

Do Managers Use Meeting Analyst Forecasts To Signal Private Information? Evidence From Patent Citations, Katherine Gunny, Tracey Chunqi Zhang

Research Collection School Of Accountancy

This study examines whether firms manage earnings to meet analyst forecasts to signal superior future performance. Prior research finds that firms use earnings management to just meet analyst forecasts and that these firms have a positive association with future performance (Bartov et al., 2002). There are two potential explanations for the positive association – signaling and attaining benefits that allow for better future performance (i.e., the real benefits explanation). Prior studies cannot provide evidence of signaling because they do not control for the real benefits explanation. Our research design enables us to control for the real benefits explanation because we …


Designing Optimal Innovation Portfolio, Arcot Desai Narasimhalu Dec 2013

Designing Optimal Innovation Portfolio, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

There have been many approaches towards investing in innovation projects. There has been very little discussion about the need to align such investments with the mission, vision, goals, leadership style, value discipline and risk appetite of an organization. This paper reviews existing approaches to innovation related investments and suggests the setting up of a proper innovation portfolio management process along with three dashboards that will help make innovation related investment decisions in an informed manner. The resulting innovation portfolio will be optimal in its alignment with an organizations mission and vision. We expect this method to be used by all …


The Evolution Of Enterprise Resource Planning Systems As An It Innovation: A Performative Perspective, Adrian Yeow, Wee-Kiat Lim Dec 2013

The Evolution Of Enterprise Resource Planning Systems As An It Innovation: A Performative Perspective, Adrian Yeow, Wee-Kiat Lim

CCX Research

How can we improve theorizing on IT innovation? We first draw on theories from IS research and science and technology studies (STS) to explain IT innovation. By showing how limited these research streams can be because they have not accounted for the act of theorizing itself, we next turn to the theory of performativity as a candidate theory to extend our understanding of IT innovation. We use an exemplar of IT innovation, enterprise resource planning (ERP) systems, to develop a performative perspective of the IT innovation process. Based on our preliminary data collection and analysis, we surfaced the role of …


Bridge Over Troubled Strategies, Singapore Management University Nov 2013

Bridge Over Troubled Strategies, Singapore Management University

Perspectives@SMU

If strategy is the future of an organisation, implementation is its bridge. And successful implementation should be straightforward. But it isn’t. A new website has the answers


As The World Turns: The Wealth Of Nations In The 21st Century, Singapore Management University Oct 2013

As The World Turns: The Wealth Of Nations In The 21st Century, Singapore Management University

Perspectives@SMU

As the Asian Century gets under way, the question is not how giants like India and China will achieve prosperity for their peoples, but how the smaller, less economically powerful countries will be able to experience the ‘warmth’ of the wealth of nations. "Sustainable growth and shared prosperity’ is one way to close the gap," says Suvit Maesincee, director of the Sasin Institute for Global Affairs (SIGA) at Chulalongkorn University, Bangkok.


Disruptive Innovation In The Classroom, Singapore Management University Oct 2013

Disruptive Innovation In The Classroom, Singapore Management University

Perspectives@SMU

Disruptive innovation, as described on the website of the man who coined the term, Clayton Christensen, is "a process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly moves up market, eventually displacing established competitors". Prominent examples include how the personal computer (disruptor) displaced the mainframe computer (disruptee), cellular phones displacing fixed line telephony, and community colleges eating into the market share of four-year colleges.


An Exploratory Study On The Adoption And Use Of Ict In Myanmar, Sim Kim Lau, Graham K. Winley, Sim Yee Lau, Kim Song Tan Oct 2013

An Exploratory Study On The Adoption And Use Of Ict In Myanmar, Sim Kim Lau, Graham K. Winley, Sim Yee Lau, Kim Song Tan

Research Collection School Of Economics

This exploratory study investigates the adoption and use of information and communication technologies in Myanmar by examining the nature and structure of the information technology profession. The investigation is based on a theoretical framework consisting of three components: domains of information technology professional expertise; the scope of the information technology professional’s knowledge, skills and experience; and specific knowledge and skills associated with the domains of professional expertise. The findings show that specialist skills in systems development, database, network and communications are important. This paper also provides insights that are not found in current literature which investigates information technology skills in …


Capability Deployment In Crisis Response To Asia Tsunami Disaster, Gary Pan Oct 2013

Capability Deployment In Crisis Response To Asia Tsunami Disaster, Gary Pan

Research Collection School Of Accountancy

The case covers the Asian tsumani in 2004 and the management of the crisis relief operations. The United Nations proposed a regional coordination centre in Singapore to coordinate all relief activities in the region. Singapore was considered the ideal candidate to coordinate the relief activities, due to its proximity to a number of tsunami-hit countries, her well-developed communications and logistics networks, and her status as a medical hub in the region.


Sitting On The Digital Divide, Singapore Management University Sep 2013

Sitting On The Digital Divide, Singapore Management University

Perspectives@SMU

Persuading the ‘digital resistant’ while balancing the digital:traditional media budget is a challenge for marketers


Cui Bono? The Selective Revealing Of Knowledge And Its Implications For Innovative Activity, Oliver Alexy, Gerard George, Ammon J. Salter Sep 2013

Cui Bono? The Selective Revealing Of Knowledge And Its Implications For Innovative Activity, Oliver Alexy, Gerard George, Ammon J. Salter

Research Collection Lee Kong Chian School Of Business

Current theories of how organizations harness knowledge for innovative activity cannot convincingly explain emergent practices whereby firms selectively reveal knowledge to their advantage. We conceive of selective revealing as a strategic mechanism to reshape the collaborative behavior of other actors in a firm's innovation ecosystem. We propose that selective revealing may provide an effective alternative to known collaboration mechanisms, particularly under conditions of high partner uncertainty, high coordination costs, and unwilling potential collaborators. We specify conditions when firms are more likely to reveal knowledge and highlight some boundary conditions for competitor reciprocity. We elaborate on strategies that allow firms to …


Innovating Services In Science And Technology Parks, Arcot Desai Narasimhalu Sep 2013

Innovating Services In Science And Technology Parks, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

Science and Technology Parks are in the business of providing services to their tenants, a mix of large companies, Small and Medium Enterprises and startups. The service needs of each of these types of companies will be different. The quality of services can be improved by understanding the needs of the tenants both, prior to building the Science and Technology Parks as well as on an ongoing basis. This paper introduces the CUGAR model for Science and Technology Parks as well as Service Innovation Design framework. It then proceeds to discuss how the Service Innovation framework could be applied to …


A New Approach To Charitable Giving, Singapore Management University Jul 2013

A New Approach To Charitable Giving, Singapore Management University

Perspectives@SMU

Move over social entrepreneurship: hello venture philanthropy


The Missing Link, Singapore Management University Jun 2013

The Missing Link, Singapore Management University

Perspectives@SMU

LinkedIn changes the face of professional networking and recruitment.


Glocal Warming, Singapore Management University Jun 2013

Glocal Warming, Singapore Management University

Perspectives@SMU

Revolutionising legacy brands is not just about that Big Bang. Incremental changes may count for a whole lot more.


Collaborative Benefits And Coordination Costs: Learning And Capability Development In Science, M. Onal Vural, Linus Dahlander, Gerard George Jun 2013

Collaborative Benefits And Coordination Costs: Learning And Capability Development In Science, M. Onal Vural, Linus Dahlander, Gerard George

Research Collection Lee Kong Chian School Of Business

We examine the effects of team structure and experience on the impact of inventions produced by scientific teams. Whereas multidisciplinary, collaborative teams have become the norm in scientific production, there are coordination costs commensurate with managing such teams. We use patent citation analysis to examine the effect of prior collaboration and patenting experience on invention impact of 282 patents granted in human embryonic stem cell (hESC) research from 1998 to 2010. Our results reveal that team experience outside the domain may be detrimental to project performance in a setting where the underlying knowledge changes. In stem cell science, we show …


From The Digital Divide To Inclusive Innovation: The Case Of Digital Money, Mark Dodgson, David Gann, Irving Wladawsky-Berger, Gerard George Jun 2013

From The Digital Divide To Inclusive Innovation: The Case Of Digital Money, Mark Dodgson, David Gann, Irving Wladawsky-Berger, Gerard George

Research Collection Lee Kong Chian School Of Business

This report is concerned with a profoundly transformative technology, one that affects a crucial element of the fabric of society. It examines digital money, a technology that moves economic transactions, payments, remittances, transfers etc, from the physical into the digital world. Just as communications and publishing have been transformed by digital technologies, so too will financial services. The progress of digital money will inevitably surprise us and it will develop in unexpected ways, but we believe it is on the cusp of delivering a remarkable transformation in the global economy. It will end the divide between those who can and …


Cugar: A Model For Open Innovation In Science And Technology Parks, Arcot Desai Narasimhalu Jun 2013

Cugar: A Model For Open Innovation In Science And Technology Parks, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

This paper reviews key elements of a Science or Technology Park in the context of open innovation. Insights into and recommendations on key issues related to intellectual property, licensing and venture capital that would be of interest to any Science Park are presented later.


Cracking The Case, Singapore Management University May 2013

Cracking The Case, Singapore Management University

Perspectives@SMU

Can you build a convincing business case within 24 hours? A bunch of undergraduates did. Twenty-four teams took part in this year’s APEX Business-IT Global Case Challenge, the fifth edition of an annual student-run competition started by undergraduates at Singapore Management University’s School of Information Systems.