Technology and Innovation Commons^™

Steering Steadily In The Post-Pandemic World, Chartsiri Sophopanich, Chin Tiong Tan

Asian Management Insights

Chartsiri Sophonpanich, President of Bangkok Bank, speaks with Tan Chin Tiong about the future of banking in Thailand and the region as the world slowly emerges from the COVID-19 pandemic.

Participatory Digital Futures, Mark Findlay, Sharanya Shanmugam

Asian Management Insights

How digital transformation can be made good for all.

Robowealth: Boosting Financial Inclusion In Thailand, Chiraphol N. Chiyachantana, David K. Ding, Pattarawan Mai Prasarnphanich, Chi Wei Chan

Asian Management Insights

Advanced fintech lowers barriers to investing.

Digitalisation Touches Everything, Havovi Joshi

Asian Management Insights

Digitalisation touches everything

Accelerating Business Transformation In The Digital Age, Gary Pan, Shankararaman, Venky

Research Collection School Of Accountancy

Business Transformation involves making fundamental changes in how business is conducted in order to help cope with shifts in market environment. This chapter focuses on the role played by digital technology in business transformation and the mindset shifts required to embark on a digital transformation journey. More relevantly, this chapter also highlights how data analytics is driving digital transformation.

Research On The Factors Influencing New Tobacco Consumption Behavior, Yuqing Wen

Dissertations and Theses Collection (Open Access)

In the global environment of tobacco control, along with the increasing concern for health, electronic companies around the world have focused on the research and production of "non-combustible alternatives to cigarettes" to meet the psychology of consumers to quit smoking and the pursuit of fashion, and the most popular products are "Electronic Cigarette” (E-cig) and its similar products. In recent years, domestic E-cig-related products have gradually known by the public, with increasing exposure in the news media and rapid growth in sales. Among them, HnB E-cig has smoking taste closer to the characteristics of traditional cigarettes and therefore is gradually …

R&D Subsidies In Permissive And Restrictive Environment: Evidence From Korea, Yumi Koh, Gea M. Lee

Research Collection School Of Economics

This paper investigates the extent to which a regulatory environment for R&D subsidies shapes the magnitude and direction of R&D subsidies set by a government and consequent innovation paths. When the WTO adopted a permissive regulatory environment, we find that the Korean government increased R&D subsidies significantly (89.21%) and selectively so for firms and industries with higher returns. Recipient firms conducted less basic research and more development research. Improvements in innovations were mostly incremental and minor. However, such changes did not persist once the WTO switched to a restrictive regulatory environment. Our findings show that the regulatory environment imposed by …

Shaping Ott Movie Consumption Through Immersive Cinema: A Qualitative Investigation Of Consumer Perspectives, Avirupa Basu, Pratap C. Mandal, Ashutosh. B. Murti, Tamas Makany, Tamas Makany

Research Collection Lee Kong Chian School Of Business

Due to the COVID-19 pandemic, the entertainment sector saw a worldwide disruption with restrictions on outdoor activities. Consequently, consumers turned towards video and music streaming services for their entertainment consumption. Several film studios have taken the digital release route on over-the-top (OTT) sites to avoid revenue losses and indefinite delays. However, these non-theatrical OTT film releases need to experiment with different strategies to bring the experiences to par with theatrical ones. This exploratory study aims to provide insights on whether Immersive Cinema can be used to imitate the physical world through digital simulation on OTT platforms to gain credibility in …

Nature Tech: A Nascent Ecosystem, Simon J.D. Schillebeeckx

Research Collection Lee Kong Chian School Of Business

When people talk about climate tech, they tend to mean carbon tech. It’s all carbon tunnel vision: Carbon footprint, carbon equivalent, carbon credit, carbon compensation, carbon emission reductions, carbon offsets, decarbonization and so on. By extension, the entire debate about energy transition, energy transformation, clean power and green energy is similarly a debate that is largely held within the carbon tunnel. Make no mistake about it. These are important topics to address. The energy transition will not only prevent catastrophic climate change but have massive benefits for human health by tackling fossil-fuel induced air pollution at the source.As the above …

Unveiling The Process Of Collaborative Learning Through The Use Of Digital Whiteboard Historical Action Logs, Hua Leong Fwa

Research Collection School Of Computing and Information Systems

The Covid-19 pandemic has forced many educational institutions to transit from face-to-face to online delivery of lessons. Precluded from meeting face-to-face in a classroom due to pandemic curbs, a digital whiteboard affords both teacher and learners to be collaborating and completing a task from home instead. In this paper, we first used a survey to assess learner’s acceptance and use of digital whiteboard. We next web-scraped and visualized historical action logs recorded by the digital whiteboarding tool to uncover the process of problem-solving between and within the teams. This is significant as social-loafing and free-riding are typically difficult to detect …

The Road To A Human-Centred Digital Society: Opportunities, Challenges And Responsibilities For Humans In The Age Of Machines, David De Cremer, Devesh Narayanan, Andreas Deppeler, Mahak Nagpal, Jack Mcguire

Research Collection Lee Kong Chian School Of Business

The growing adoption of intelligent technologies has brought us to a crossroad. The creators of intelligent technologies are acquiring the power to influence a wide variety of outcomes that are important to human end-users. In doing so, those same intelligent technologies are being used to undermine and even actively harm the interests of those same end-users. In the absence of a recalibration, we are almost certainly headed down a path wherein intelligent technologies will primarily serve the interests of developers and owners of technology rather than humankind at large. In an attempt to push for such a recalibration, we present …

Introducing A Model For How Knowledge-Driven Agile Innovation Can Drive Digital Transformation In Firms, Lipika Bhattacharya, Clarence Goh, Gary Pan

Research Collection School Of Accountancy

Digital transformation often arises from the distribution of tasks among interdisciplinary teams of experts. One important factor that determines the success of digital transformation relates to an organization’s ability to innovate in an agile manner. In this article, we identify key drivers of digital transformation, which include organizational agility, knowledge management and innovation. Another crucial aspect of knowledge management relates to the coordination of knowledge. It is important for organizations to focus on knowledge coordination because the lack of coordination can dissuade them from meeting the demands for flexibility and speed during digital transformation, thereby negating the potential benefits from …

Building A Sustainable End-To-End Aquaculture Solution, Gibran Huzaifah

Asian Management Insights

Gibran Huzaifah, founder and CEO of eFishery, speaks about his entrepreneurial journey in the aquaculture space.

Acquiring An Entrepreneurial Mindset, Maw Der Foo

Asian Management Insights

Key ingredients to facilitate the acquisition.

The Future Of Digital Justice, Dirk Hartung, Florian Brunnader, Christian Veith, Philipp Plog, Tim Wolters

Research Collection Yong Pung How School Of Law

Justice systems worldwide are under increasing pressure as legal complexity rises andmore people rightfully demand access to justice. Digital transformation is the key forcourts to keep pace. Digital justice is an immense chance to improve the lives ofmillions of people, but only if the technology is understood and implemented fast.Drivers of Digital JusticeGlobally, the digitalization of justice systems is just beginning and generally laggingbehind the digital transformation of the rest of society. This has led to a widening gapbetween the expected user experience for both consumers and businesses and theactual services provided by the courts.Status quo of Digital Justice TransformationThe …

What Machines Can't Do (Yet) In Real Work Settings, Thomas H. Davenport, Steven M. Miller

Research Collection School Of Computing and Information Systems

AI systems may perform well in the research lab or under highly controlled application settings, but they still needed human help in the types of real world work settings we researched for a new book, Working With AI: Real Stories of Human-Machine Collaboration. Human workers were very much in evidence across our 30 case studies. In this article, we use those examples to illustrate our list of AI-enabled activities that still require human assistance. These are activities where organizations need to continue to invest in human capital, and where practitioners can expect job continuity for the immediate future

Preservation Technology Investment And Carbon Abatement Strategies In A Supplier-Retailer Cold Chain Based On A Differential Game, Xueli Ma, Ying Zhao, Qian Luo, Qingguo Bai

Research Collection Lee Kong Chian School Of Business

Against the background of a low-carbon economy and the rising environmental awareness, extensive attention has been paid to carbon emissions in the cold chain in academic research and practice. In cold chain operations, consumers’ preference for freshness is also growing, which motivates the investment in preservation technology to improve the freshness of perishable products. However, further investment in preservation technology also increases carbon emissions. Considering these idiosyncratic features in cold chains, we apply a differential game model to examine cold chain members’ preservation technology investment and carbon abatement behaviors from a long-term horizon and dynamic perspective. The equilibrium strategies of …

Artificial Intelligence And Human Employment, Singapore Management University

Perspectives@SMU

AI will replace humans in repetitive tasks. Greater value can be created when it augments and complements the jobs people do

Singapore Public Sector Ai Applications Emphasizing Public Engagement: Six Examples, Steven M. Miller

Research Collection School Of Computing and Information Systems

This article provides an overview of six examples of public sector AI applications in Singapore that illustrate different ways of enhancing engagement with the public. These applications demonstrate ways of enhancing engagement with the public by providing greater accessibility to government services (access anywhere, anytime) and speedier responses to public processes and feedback. Some applications make it substantially easier for members of the public to do things or make choices, while others reduce waiting time, either across an entire public infrastructure, or for an individual transaction. Some provide highly individualized coaching to guide a person through the process of doing …

A Study On The Impact Of Technological Innovation Attributes On Listing Success Rate And Post-Listing Performance, Yijun Xu

Dissertations and Theses Collection (Open Access)

"Key and core technology" enterprises form the backbone of great powers. China’s STAR Market (technological innovation board) is committed to implementing strategies that will lead to technological innovation-driven sustainable development and strengthen the country by building a secure and independent industrial chain that can support the development of cutting-edge technology. From the outset, the STAR Market put forward clear requirements for "key and core technology" enterprises. The technological innovation attributes of the enterprises listed on the STAR Market are the most essential core characteristics, but a question arises as to how best to evaluate their technological innovation attributes. Are these …

Nudging Social Online Referrals: Evidence From A Randomized Field Experiment, Qian Zeng

Dissertations and Theses Collection (Open Access)

With the rise of social commerce platforms and customer engagement in online products and services, firms are focusing their attention on effective social online referral program to encourage customers’ online referral behaviors to grow their customer base. Hence, how to influence customers to participate in online referral is a matter of the utmost importance to firms. However, little empirical research has examined the impact of online referral program on customers’ online referral on social commerce platform. To close this research gap, this dissertation investigates the effectiveness of digital nudging for consumers’ social online referral on social commerce platforms.

Working with …

Corporate Shareholders In Singapore: Retail Shareholders, Effective Empowerment And The Unfulfilled Promise Of The Digital Revolution, Pearlie M. C. Koh, Hwee Hoon Tan

Research Collection Yong Pung How School Of Law

Under Singapore’s companies legislation, shareholders are vested with significant powers, placing them in the position to play an important monitoring role. Although there are discernible corporate governance benefits to encouraging shareholders to take on a more participatory role, many have argued against shareholder empowerment. Indeed, it is often asserted that shareholders are ill-equipped to play any role in corporate governance for a variety of reasons, including the generally-held view that shareholders, in particular retail investors, are rationally apathetic. The situation is presumed to be exacerbated in Singapore’s “concentrated shareholding” corporate environment. In this research, we sought empirical data to assess …

When Will Cryptocurrency’S Winter Come To An End?, Singapore Management University

Perspectives@SMU

With the price of Bitcoin and other cryptocurrencies dropping dramatically, what is in store for the digital asset market?

Artificial Intelligence In Financial Technology, Keng Siau, Fiona Fui-Hoon Nah, Brenda L. Eschenbrenner, Langtao Chen

Research Collection School Of Computing and Information Systems

AI applications in health care, communications, and arts have brought about rapid and dramatic advances in these fields. Nevertheless, the rapidly expanding potential of AI in the economy and society has raised a set of challenging issues. The fields of AI and financial technology are not spared. How can artificial intelligence (AI) be utilized in financial technology (fintech)? What will be the impact? What actionable objectives are needed to realize value from AI? This research uses a systematic qualitative research methodology, Value-Focused Thinking, to identify the actionable objectives for deriving value from AI in the fintech industry. The results of …

The Impact Of Innovation On The Performance Of Chinese Listed Companies, Shaoying Luo

Dissertations and Theses Collection (Open Access)

Company innovation has significant consequences for the macroeconomic development of the nation as well as serving as a guide for the creation of innovation strategies at the micro level of enterprises. But because the mechanism linking R&D inputs to firm success has not been completely explored, findings for various samples and sample intervals have varied greatly. Therefore, using the data of listed companies in China from 2009 to 2017 as the research sample, this paper introduces mediating and moderating variables to empirically analyze the mediating effect of innovation output in the correlation between R&D input and firm performance and the …

Exploring The Assetisation And Financialisation Of Non-Fungible Tokens: Opportunities And Regulatory Implications, Iris H. Y. Chiu, J.G. Allen

Research Collection Yong Pung How School Of Law

This article explores the emerging phenomenon of use cases for Non-fungible Tokens (NFTs) in novel forms of crypto-finance, a stage we call “NFT financialisation”, that can be developed from stages of consumption and commoditisation of NFTs, which are increasingly observed. Despite the emerging contests regarding property rights conferred by NFTs, the needs for commoditisation and financialisation in NFT markets would likely shape the delineation and framing of such rights in order for users to exploit the asset potential of NFTs. We argue that an institutional response is timely and beneficial for NFT financialisation. Financial regulatory governance can provide the institutions …

Cryptocurrencies: Now What?, Wei Zhou, Fathurraman

Perspectives@SMU

New use cases could lead to wider adoption, but regulation and the transition to Web3 must be handled first

Proglove: Scan For Success, Singapore Management University

Perspectives@SMU

How an idea to save time on BMW’s assembly line became a global leader for wearable technology

Regulating The Fintech Space, Jing Yang, Patrick Thng, Zhu Juntao, Kell Jay Lim

Perspectives@SMU

China gets to grips with fintech but still frowns upon cryptocurrencies. Regulation, blockchain technology, and central bank digital currencies will be under the spotlight amidst the crypto crash

Leveraging On A University-Industry Partnership Programme: How A Yearbook Publisher Can Pivot Its Operations In A New Normal, Yuanto Kusnadi, Benjamin Huan Zhou Lee, Gary Pan

Research Collection School Of Accountancy

The printing industry is a “sunset” industry that is currently undergoing massive changes, with digital transformation and sustainability being two key issues that the companies in these 2 industries have to face. In addition, the Covid-19 pandemic has hastened the pace of the changes that are taking place and companies have to make serious decisions that will affect their future survival in this industry. This article highlights how one printing solutions provider in Singapore can pivot its operations to be more sustainable in the new post-pandemic normal.