Technology and Innovation Commons^™

Getting A Good Read, Todd Bruns, Rendong Bai

Faculty & Staff Research & Creative Activity

Libraries began to see service competition for the first time in the 1990s, due to the Internet and Google. The necessity of being more customer-focused became apparent, and this resulted in the creation of LibQUAL+, a tool developed to quantitatively measure the quality of customer service (Saunders, 2007). While LibQUAL+ serves as a first step toward increasing quality and value for patrons, library commitment to responding to survey results is essential.

Although LibQUAL+ has been used by a wide range of libraries, this paper focuses on the use of LibQUAL+ by academic libraries, using two university libraries (Vanderbilt University and …

Getting A Good Read, Todd Bruns, Rendong Bai

Faculty & Staff Research & Creative Activity

Libraries began to see service competition for the first time in the 1990s, due to the Internet and Google. The necessity of being more customer-focused became apparent, and this resulted in the creation of LibQUAL+, a tool developed to quantitatively measure the quality of customer service (Saunders, 2007). While LibQUAL+ serves as a first step toward increasing quality and value for patrons, library commitment to responding to survey results is essential.Although LibQUAL+ has been used by a wide range of libraries, this paper focuses on the use of LibQUAL+ by academic libraries, using two university libraries (Vanderbilt University and the …

Incentives For Distributed Generation In California: The Rise Of Third-Party Solar Development, Joshua M. Propp

Pomona Senior Theses

There are a series of state and federal incentives in California to encourage the installation of distributed generation (DG) renewable energy, largely photovoltaic (PV). This thesis explores the policies behind the incentives, namely the Federal Investment Tax Credit, California Solar Initiative, and Net Energy Metering requirements. Discussion is informed by environmental policy tools, as well as business models that have acted to increase accessibility to these investment-intensive projects. Underlying this analysis is the theme of a shifting energy paradigm, with distributed generation spreading political, economic, and electric power.

Communicating Creativity: A Workshop And Communication Tools For Teaching And Consulting In Creativity, Stephen J. Hammond

Creativity and Change Leadership Graduate Student Master's Projects

This project developed tools to support a consulting practice integrating the author’s interests in creative process, design and organizational strategy. The focus is on educating students and clients about creativity, creative thinking, design and innovation. Design thinking concepts of user feedback and rapid prototyping were used during the project. The resulting products are materials for a multi-day graduate level workshop for design students, a creativity website including blogging capability and a four minute educational video aimed at helping establish an Aerospace Technology Center in Northern Illinois.

Energy, U.S. Department Of, Bert Chapman

Libraries Faculty and Staff Scholarship and Research

Provides information about the U.S. Department of Energy (DOE) and its predecessor agencies and how DOE influences federal energy policy and scientific research in the western U.S.

Defense, U.S. Department Of, Bert Chapman

Libraries Faculty and Staff Scholarship and Research

Provides an overview of U.S. Department of Defense activities in the western U.S. including the military's increasing emphasis on Asia-Pacific strategic trends and developments.

Data Mining The Harness Track And Predicting Outcomes, Robert P. Schumaker

Journal of International Technology and Information Management

This paper presented the S&C Racing system that uses Support Vector Regression (SVR) to predict harness race finishes and analyzed it on fifteen months of data from Northfield Park. We found that our system outperforms the most common betting strategies of wagering on the favorites and the mathematical arbitrage Dr. Z system in five of the seven wager types tested. This work would suggest that an informational inequality exists within the harness racing market that is not apparent to domain experts.

Computer Information Technology, Tyler Sigman

Undergraduate Research Award

No abstract provided.

How Disruptive Is Information Technology Really?, Judith A. Ramaley

Public Administration Faculty Publications and Presentations

How disruptive is this technology revolution, and what does this expansion of the world of knowledge portend for higher education?

About the author: Judith A. Ramaley is President Emerita and Distinguished Professor of Public Service at Portland State University, President Emerita of Winona State University, and a Senior Scholar with the Association of American Colleges and Universities (AAC&U). She also served as President of the University of Vermont and as Assistant Director, Education and Human Resources Directorate, at the National Science Foundation.

The Phenomenon Behind The Bite: Altercasting As It Applies To Apple Technology, Elizabeth Baldwin

Masters Theses

This paper investigates how the brand Apple markets their product so that consumers feel obligated to buy their product. By looking at five main categories of brand loyalty, environmentally friendly practices, being up-to-date with technology, pricing with value and customer service, this paper will rhetorically analyze how successful of a job it does. To get an inside look at what the public thought on the the way that Apple fulfilled their altercasting this paper analyzed what people said about Apple verses competing technology brands. By drawing overall conclusions, recording trends and making observations about the way that people had been …

Patron-Driven Acquisition Optimization At Liberty University, Erin Crane, Lori Snyder

Faculty Publications and Presentations

In 2010 Liberty University began a Patron-Driven Acquisition pilot program with ebrary. Since then, the program has grown dramatically. The presenters describe how the library uses past usage data to create a predictive formula for ebook use. New ebook titles were added to the program based on formula selections. Success of the formula was evaluated, and overall the results are positive. The presenters also explain how the library handles the purchasing and cataloging of the ebooks.

Digital Device Lending In Libraries, Jonathan M. Smith

Library Faculty Publications & Presentations

California State University, San Bernardino launched its’ first ever library laptop lending program in the fall of 2012. During research into policy creation and technical implementation questions of a more general nature emerged. Is the need for library provided laptops declining? Are library provided tablet computers such as iPads replacing laptops? Are libraries providing devices to access eBooks? This session will present two case studies at CSU, San Bernardino, and the preliminary results of a survey into digital device lending by libraries. The first case study reports on the newly launched laptop lending program. The second case study reports on …

The Wisdom Of Tupperware: On Field Building And Finding The Right Container, Geraldine Cahill, Satsuko Vanantwerp

Social Space

Drawing from the ongoing research in lab practices at Social Innovation Generation (SiG) National, Geraldine Cahill and Satsuko VanAntwerp acquaint us with the concept, role and structure of social innovation labs and field building work.

Social Innovation Labs: A Tool For Social Integration, Pradeep Ghosh

Social Space

The Organisation for Awareness of Integrated Social Security (OAS iS) has designed a different approach to innovation in India by creating social innovation labs to work across the social sector. Pradeep Ghosh describes the approach and the work of OAS iS, and shows how social innovation labs can play an increasingly important role in creating solutions for the Indian society.

From Fragmentation And Silos To Tri-Sector Collaboration: Social Innovation In Hong Kong, Ada Wong

Social Space

Social innovation is gathering momentum in Hong Kong. It is connecting silos and developing partnerships for change. Ada Wong describes how five social innovators are approaching social change to bring about cohesion amidst a fragmented political landscape.

Methodological Craft: Comparing The Hunches And Assumptions Behind Social Change, Sarah Schulman

Social Space

Social innovation labs are emergent spaces for naming social challenges, testing hypotheses, developing and spreading interventions. Despite the common denominator of experimentation, they vary in methodology. Dr Sarah Schulman makes explicit her observation of the hunches and assumptions embedded in the current social change methodologies.

New Silicon Valleys Or A New Species? Commoditization Of Knowledge Work And The Rise Of Knowledge Services Clusters, Stephan Manning

Management and Marketing Faculty Publication Series

This paper explores knowledge services clusters (KSCs) as a distinct and increasingly important form of geographic cluster, in particular in emerging economies: KSCs are defined as geographic concentrations of lower-cost skills serving global demand for increasingly commoditized knowledge services. Based on prior research on clusters and services offshoring, and data from the Offshoring Research Network (ORN), major properties and contingencies of KSC growth are discussed and compared with both high-tech clusters and low-cost manufacturing clusters. Special emphasis is put on the ambivalent effect of commoditization of knowledge work on KSC growth: It is proposed that KSCs attract most projects if …

The Choice Of Technology And Rural-Urban Migration In Economic Development, Haiwen Zhou

Economics Faculty Publications

This paper studies a general equilibrium model of rural-urban migration in which manufacturing firms engage in oligopolistic competition and choose increasing returns technologies to maximize profits. Urban residents incur commuting costs to work in the Central Business District. Surprisingly a change in the size of the population or an increase in the exogenously given wage rate will not affect a manufacturing firm’s choice of technology. This helps to explain why firms in developing countries may not adopt labor intensive technologies even under abundant labor supply. An increase in the number of manufacturing firms increases both the employment rate and the …

Practicing Technology Implementation: The Case Of An Enterprise System, Yukika Awazu

2013

Drawing on four theories of practice – Communities of Practice (CoP), Bourdieu's theory of practice, Pickering's mangle of practice, and Actor Network Theory (ANT), the study provides an in-depth understanding about technology implementation practice. Analysis of an Enterprise System implementation project in a software manufacturing company reveals five stories of practice that relate to the major challenges faced. The story of mentoring related to the challenge of developing skilled analysts, and is examined by focusing on episodes about newly hired staff members. The story reveals the inhibiting impact of past habits and the role of occupational status. The second challenge …

Social Networks, Individual Orientations, And Employee Innovation Outcomes: A Multi-Theoretical Perspective, Travis J. Grosser

Theses and Dissertations--Management

I examine individual innovation in organizations from a social network perspective. I employ two theoretical lenses to examine innovation outcomes in three separate empirical studies. First, I use a sociopolitical framework to examine how political skill and social network structure interact to predict successful innovation initiation and, ultimately, career success. I find that innovation initiation mediates the relationship between political skill and career success. Moreover, structural holes in employees’ social networks moderate the mediated relationship between political skill and career success such that the relationship is stronger for employees with many structural holes in their social network. Second, I use …

Gendered Narratives Of Innovation Through Competition: Lessons From Science And Technology Studies, Scout Calvert

University of Nebraska-Lincoln Libraries: Faculty Publications

Library and information science is a technologically intensive profession with a high percentage of women, unlike computer science and other male-dominated fields. On the occasion of the 2011 Association for Library and Information Science Education (ALISE) conference, this essay analyzes the theme “Competitiveness and Innovation” through a review of social psychology and science and technology studies literature. Both theme concepts have ramifications for library and information science (LIS) education. Librarianship and teaching are both professions that resist commodification because they rely on embodied labor and personal interaction. Competition, as a management or learning style, may not promote meaningful innovation in …

The Organisational Climate Of Sustainability: A Survey, Anke Arnaud, Janet K. Tinoco, Dawna L. Rhoades

Management, Marketing and Operations - Daytona Beach

This study describes three dimensions of the climate of sustainability and the development of a survey for assessing these dimensions. The authors report the results of two studies conducted to measure the climate of sustainability dimensions of sensitivity to sustainability (six items), motivation for sustainability (six items), and responsibility for sustainability (five items). Results support that the climate of sustainability is a reliable instrument and demonstrate the convergent and discriminant validity of each survey dimension. Furthermore, results show the criterion-related validity of the climate of sustainability with respect to innovation strategy and employee attitudes including satisfaction and turnover intentions. Implications …

"Apps"—An Innovative Way To Share Extension Knowledge, Joseph S. Dvorak, Tanya C. Franke-Dvorak, Randy R. Price

Biosystems and Agricultural Engineering Faculty Publications

Extension professionals across the country are continuously seeking innovative ways to reach clientele and to disseminate timely, educational information. A new avenue to reach clientele includes the use of smartphone "apps." The "Machinery Sizing" app, which was developed to ease the estimation of tractor horsepower to implement sizing for Extension clientele anytime, anywhere, is explained as a key example for Extension professionals to utilize apps in disseminating information to clientele. There are many benefits to using apps, including information availability wherever Internet service is available on the smartphone, ease of computations of equations, and automatic updates being sent to users.

Innovating In The Periphery: The Impact Of Local And Foreign Inventor Mobility On The Value Of Indian Patents, Tufool Alnuaimi, Tore Opsahl, Gerard George

Research Collection Lee Kong Chian School Of Business

We examine the impact of local and foreign labor mobility in India by modeling one regional and one global network, each of which captures the inter-organizational mobility of inventors. Our analysis of the regional network shows that, within India, the productivity of inventors does not improve when they move from foreign to Indian organizations. In the global network, we find that Indian organizations remain located in the periphery as a result of employing a small number of inventors from foreign organizations. However, in the instances when inventors are hired from foreign organizations, they are able to produce patents with a …

Government Documents On Rare Earth Minerals, Bert Chapman

Libraries Faculty and Staff Presentations

Rare earth minerals contain unique chemical and physical properties such as lanthanum, are found in small concentrations, need extensive precise processes to separate, and are critical components of modern technologies such as laser guidance systems, personal electronics such as Blackberries, and satellites. The U.S. has some rare earth resources, but is heavily dependent on access to them from from Afghanistan, Bolivia, and China. Losing access to these resources would have significant economic, military, and political implications. This presentation will highlight government information resources on rare earth minerals from agencies such as the Department of Energy (DOE), Department of Defense (DOD), …

Sustainable Water Management On Brownfields Sites, Ryan Fenwick, New England Environmental Finance Center

Sustainable Communities Capacity Building

This practice guide was developed by the Environmental Finance Center Network (EFCN) through the Capacity Building for Sustainable Communities program funded by the US Department of Housing and Urban Development and the US Environmental Protection Agency. Through a cooperative agreement with HUD, EFCN is providing capacity building and technical assistance to recipients of grants from the federal Partnership for Sustainable Communities, an interagency collaboration that aims to help towns, cities, and regions develop in more economically, environmentally, and socially sustainable ways.

Content Contribution For Revenue Sharing And Reputation: A Dynamic Structural Model, Qian Tang, Bin Gu, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

This study examines the incentives for content contribution in social media. We propose that exposure and reputation are the major incentives for contributors. Besides, as more and more social media Web sites offer advertising-revenue sharing with some of their contributors, shared revenue provides an extra incentive for contributors who have joined revenue-sharing programs. We develop a dynamic structural model to identify a contributor's underlying utility function from observed contribution behavior. We recognize the dynamic nature of the content-contribution decision-that contributors are forward-looking, anticipating how their decisions affect future rewards. Using data collected from YouTube, we show that content contribution is …

Cofeel: Using Emotions For Social Interaction In Group Recommender Systems, Yu Chen, Pearl Pu

Faculty Publications, Information Systems & Technology

Group and social recommender systems aim to suggest items of interest to a group or a community of people. One important issue in such environment is to understand each individual’s preference and attitude within the group. Social and behavioral scientist have evidenced the role of emotions in group work and social communication. This paper aims to examine the role of emotion for social interaction in group recommenders. We implemented CoFeel, an interface that aims to provide emotional input in group recommenders. We further apply CoFeel in a GroupFun, a mobile group music recommender system. Results of an in-depth field study …

Injecting Intelligence, Nirmalya Kumar, Phanish Puranam

Research Collection Lee Kong Chian School Of Business

India's highly qualified workforce is enabling it to lead the way in process innovation. Nirmalya Kumar and Phanish Puranam examine how Indian companies inject intelligence into the often mundane.

Demographic Impacts On Environmentally Friendly Purchase Behaviors, Caroline Fisher, Shristy Bashyal, Bonnie Bachman

Business and Information Technology Faculty Research & Creative Works

Researchers have continued to study green consumer demographics with mixed results. The relevant literature since 1998 (the last review) was summarized to determine what demographics seemed to impact environmental purchasing. The greatest consistency was found for gender with women more likely to exhibit green behaviors. This research article analyzed survey responses to determine the environmentally friendly behaviors of consumers and their relationships to demographics. Several demographics were found to be related to a number of specific environmentally friendly behaviors, more than in prior research. The authors concluded that using specific behaviors, in contrast to general statements or attitudes, may be …