Technology and Innovation Commons^™

How ‘Human’ Should Robots Be?, Singapore Management University

Perspectives@SMU

Hotel guests like interaction with devices that look and sound like them, but they can spark displeasure after service failures, new CUHK study shows

Artificial Intelligence And Work: Two Perspectives, Steven Miller, Thomas H. Davenport

Research Collection School Of Computing and Information Systems

One of the most important issues in contemporary societies is the impact of intelligent technologies on human work. For an empirical perspective on the issue, we recently completed 30 case studies of people collaborating with AI-enabled smart machines. Twenty-four were from North America, mostly in the US. Six were from Southeast Asia, mostly in Singapore. We compare some of our observations to one of the broadest academic examinations of the issue. In particular, we focus on our case study observations with regard to key findings from the MIT Task Force on the Work of the Future report.

The Economics Of Battery Storage For Residential Solar Customers In Southern California, John B. Broughton, Prashanth U. Nyer, Candace E. Ybarra

Business Faculty Articles and Research

Battery storage coupled with solar panels became a consideration after the original net metering program in California (NEM 1.0) ended and gave way to the current net metering program (NEM 2.0). Under NEM 2.0, battery storage gives customers under time-of-use (TOU) rate plans the ability to store the excess electrical energy generated by their panels during sunlight hours (when electricity usage and resale rates are low) and then use that energy in the evening when rates are significantly higher. This reduces the amount of expensive electricity that the customer would have to purchase from the grid. It is widely expected …

Secure Coding In Five Steps, Mini Zeng, Feng Zhu

Journal of Cybersecurity Education, Research and Practice

Software vulnerabilities have become a severe cybersecurity issue. There are numerous resources of industry best practices available, but it is still challenging to effectively teach secure coding practices. The resources are not designed for classroom usage because the amount of information is overwhelming for students. There are efforts in academia to introduce secure coding components into computer science curriculum, but a big gap between industry best practices and workforce skills still exists. Unlike many existing efforts, we focus on both the big picture of secure coding and hands-on projects. To achieve these two goals, we present five learning steps that …

Observations, Evaluations, And Recommendations For Deterlab From An Educational Perspective, Ahmed Ibrahim, Vitaly Ford

Journal of Cybersecurity Education, Research and Practice

DETERLab is a cluster environment that provides a set of virtual machines that can be used by researchers and teachers to run cybersecurity experiments and competitions, and where it is possible to deploy different network configurations to research attack and defense mechanisms in the cyber world. While we were working to develop a pathway for producing more usable and effective cybersecurity educational resources by investigating and examining several projects, we examined DETERLab as a prospective platform to use in the classroom. Throughout our experimentation, we faced challenges that we decided to document in order to help other educators use the …

Certis: Digital Transformation Of A Physical Security Company, Singapore Management University

Perspectives@SMU

How a company synonymous with auxiliary police injected sensors and artificial intelligence into its 21st century operations

Addressing The ‘Unseens’: Digital Wellbeing In The Remote Workplace, Holtjona Galanxhi, Fiona Fui-Hoon Nah

Research Collection School Of Computing and Information Systems

The ubiquity of sophisticated devices, along with uninterrupted access to the Internet and organizational computerized systems, allows for the “anyplace” workplace to be established. Technology has the potential to deliberately or inadvertently impact psychological wellbeing. Specific psychological demands are inadvertently imposed on remote employees whose permanent online presence is required. Hence, it is important to understand factors affecting digital wellbeing and steps that can be taken to maximize the wellbeing of remote employees. This paper provides suggestions for future research on studying the digital wellbeing of (fully or partially) remote employees. A research framework is proposed to demonstrate the different …

Investigating The Effects Of Kyoto Protocol Mechanisms On The Environment And Economy, Erica Reanne C. Co, Samantha Colleen M. Francisco, Chelsie Marie D. Gumba, Joshua Martine J. Magallanes

Angelo King Institute for Economic and Business Studies (AKI)

As production processes improve, the stimulation of economic growth has overlooked its externalities over time. In pursuit of sustainable development, nations were driven to combat climate change and increasing greenhouse gas emissions through the Kyoto Protocol. The policy brief is based on the investigation of the Kyoto Protocol Mechanisms (Clean Development and Emissions Trading Scheme) through difference-in-difference (DID) estimation, together with panel regression to evaluate the path towards viability using the metrics for externalities (total greenhouse gas emissions) and economic growth (GDP). For this reason, the DID takes into account the quantitative aspect in evaluating the effectiveness of the said …

Why Do Robots Have Smiley Faces?, Mark Findlay

Research Collection Yong Pung How School Of Law

The author discussed why engineers and designers provide machines with the semblance of friendliness, and why it takes more than that for humans to trust AI. The ground-breaking AI in community research and policy initiative by CAIDG, supported by the National Research Foundation Singapore under its Emerging Areas Research Projects Funding Initiative, seeks to understand how and why trust can be established when humans and machines come together.

Digital Transformation: What? How? Why?, Chee Hau Tan, Darren Thayre, Ewen Plougastel, Mark Shmulevich

Perspectives@SMU

Leadership and prep work ahead of transformation are key

Brave New World Reboot: Technology’S Role In Consumer Manipulation And Implications For Privacy And Transparency, Allie Mertensotto

Marketing Undergraduate Honors Theses

Most consumers are aware that our data is being obtained and collected through the use of our devices we keep in our homes or even on our person throughout the day. But, it is understated how much data is being collected. Conversations you have with your peers – in a close proximity of a device – are being used to tailor advertising. The advertisements you receive on your devices are uniquely catered to your individual person, due to the fact it consistently uses our data to produce efficient and personal ads. On the flip side, our government is also tapping …

Food Hubs And Rebuilding Missing Middle Market Structure In Agriculture: The Social In Supply Chain Development, Stephen Luoni

Community Design Center Faculty Publications and Presentations

Tens of millions of Americans became food insecure during the COVID-19 pandemic as independent farmers dumped millions of tons of food due to economic lockdowns. Yet contract growers looped into vertically integrated monopoly supply chains escaped system breakdowns. Food provisioning is often seen as polarized between local scale and continental/ global market scale. Food supply and consumption are functions more of market structure than scale. Farmers reliant on direct sales to local restaurants, schools, universities, and hospitals saw their markets evaporate overnight. This Food Away from Home market constitutes 54 percent of food consumed nationally yet is vulnerable since direct-to-consumer …

Working With Smart Machines: Insights On The Future Of Work, Thomas H. Davenport, Steven M. Miller

Research Collection School Of Computing and Information Systems

In this article, we share our observations on how and why AI-based systems are being deployed. We look at how these systems have been integrated into existing and new work processes, especially the implications for the changing nature of work and how it will be conducted in future with AI-based smart machines. This will help companies that are in the earlier stages of considering, planning, or deploying these systems to know what to expect from recent developments in practice. We draw our analysis from 24 case studies that we have recently completed on AI system usage in actual operational settings.

Privacy Is Infringed In Plain Sight And How To Dissapear, Zachary Taylor

Electronic Theses, Projects, and Dissertations

This culminating project explored how Amazon, Apple, Facebook, Google, and Microsoft infringe on their user's information privacy. Focus was on tools and techniques one can use to strengthen their information privacy. Privacy or information privacy was defined as the right to have some control over how your personal information is collected and used. This project will also introduce a verity of open-source tools and techniques that would help the unsuspected user to maintain their privacy.The questions asked were: what are some common techniques that Amazon, Apple, Facebook, Google, or Microsoft use to gain personal information?, At what cost would it …

Digital Sustainability And Its Implications For Finance And Climate Change, Gerard George, Simon J.D. Schillebeeckx

Research Collection Lee Kong Chian School Of Business

As the pandemic forced the entire world to a virtual standstill, nature revived a little. The US emitted 10.3% less CO2 in 2020 than in 2019 and other regions similarly experienced emission declines. Depending on the source, global carbon emissions were down between 4 and 8% in 2020.2 Consumers globally have expressed more concern about sustainability, an observation confirmed by large survey research by Accenture, Kantar, Boston Consulting Group (BCG), and Ipsos.3 In its latest Emissions Gap Report4 , the UN Environment Programme (UNEP) explicitly connected the pandemic to climate change, nature loss, and pollution. Besides the acceleration of business …

3d Printing Of Human Microbiome Constituents To Understand Spatial Relationships And Shape Parameters In Bacteriology, Jacques Izard, Teklu Kuru Gerbaba, Shara R. P. Yumul

Department of Food Science and Technology: Faculty Publications

Effective laboratory and classroom demonstration of microbiome size and shape, diversity, and ecological relationships is hampered by a lack of high-resolution, easy-to-use, readily accessible physical or digital models for use in teaching. Three-dimensional (3D) representations are, overall, more effective in communicating visuospatial information, allowing for a better understanding of concepts not directly observable with the unaided eye. Published morphology descriptions and microscopy images were used as the basis for designing 3D digital models, scaled at 20,000×, using computer-aided design software (CAD) and generating printed models of bacteria on mass-market 3D printers. Sixteen models are presented, including rod-shaped, spiral, flask-like, vibroid, …

Gophish: Implementing A Real-World Phishing Exercise To Teach Social Engineering, Andy Luse, Jim Burkman

Journal of Cybersecurity Education, Research and Practice

Social engineering is a large problem in our modern technological world, but while conceptually understood, it is harder to teach compared to traditional pen testing techniques. This research details a class project where students implemented a phishing exercise against real-world targets. Through cooperation with an external corporate partner, students learned the legal, technical, behavioral, analysis, and reporting aspects of social engineering. The outcome provided both usable data for a real-world corporation as well as valuable educational experience for the students.

Applying High Impact Practices In An Interdisciplinary Cybersecurity Program, Brian K. Payne, Lisa Mayes, Tisha Paredes, Elizabeth Smith, Hongyi Wu, Chunsheng Xin

Journal of Cybersecurity Education, Research and Practice

The Center for Cybersecurity Education and Research at Old Dominion University has expanded its use of high impact practices in the university’s undergraduate cybersecurity degree program. Strategies developed to promote student learning included learning communities, undergraduate research, a robust internship program, service learning, and electronic portfolios. This paper reviews the literature on these practices, highlights the way that they were implemented in our cybersecurity program, and discusses some of the challenges encountered with each practice. Although the prior literature on high impact practices rarely touches on cybersecurity coursework, the robust evidence of the success of those practices provides a sound …

An Assessment Of Internet Use And Cyber-Risk Prevalence Among Students In Selected Nigerian Secondary Schools, Adeola O. Opesade Dr, Abiodun O. Adetona Mr

Journal of Cybersecurity Education, Research and Practice

The use of the Internet has become highly pervasive among adolescents. While these people derive numerous benefits from their use of this technology, they are also faced with a challenge of being exposed to many cyber risks. Nigeria is a developing country with a teeming population of adolescents who are regular users of the Internet, but with inadequate research on adolescent Internet safety. There is therefore, a need to conduct studies on child online risks in Nigeria, to help evaluate the enormity of child online abuses. The present study investigated Internet use and cyber-risk prevalence among four hundred secondary school …

The State Of #Digitalentrepreneurship: A Big Data Leximancer Analysis Of Social Media Activity, Violetta Wilk, Helen Cripps, Alexandru Capatina, Adrian Micu, Angela-Eliza Micu

Research outputs 2014 to 2021

This paper examined online sentiment, key themes and patterns evident in social media activity about digital entrepreneurship. It provides a snapshot-in-time, visual-first perspective on social media user-generated-content (UGC) to better understand the topic of digital entrepreneurship. Global data consisting of 31,017 publicly available UGC which used the #digitalentrepreneurship (hashtag) and the keywords ‘digital entrepreneurship’ were collected. A computer assisted qualitative data analysis software (CAQDAS), Leximancer, was used for an automated text-mining analysis. There is positive online sentiment surrounding digital entrepreneurship technology, ecosystem and industry, and one which promotes women transformation of digital entrepreneurship globally. Negative sentiment pointed out that future …

Uk-India: Partnerships For Growth With Research And Innovation, Ukri, Ukri India, Newton Bhabha

Public Reports

UKRI India joint funding resulted in 258 projects. Over £150 million in funding from the UK was matched by Indian counterparts, bringing the overall joint investment to the equivalent of over £330 million.

The projects were funded by over 15 funding agencies, bringing together more than 220 lead institutions from the UK and India. These research projects have generated more than £450 million in further funding, mainly from public bodies but also from non-profit organisations and commercial entities.

The projects covered a wide range of subjects, from heritage to renewable energy, generating a large number of outputs in different formats …

Generic Design Methodology For Smart Manufacturing Systems From A Practical Perspective, Part I—Digital Triad Concept And Its Application As A System Reference Model, Zhuming Bi, Wen-Jun Zhang, Chong Wu, Chaomin Luo, Lida Xu

Information Technology & Decision Sciences Faculty Publications

Rapidly developed information technologies (IT) have continuously empowered manufacturing systems and accelerated the evolution of manufacturing system paradigms, and smart manufacturing (SM) has become one of the most promising paradigms. The study of SM has attracted a great deal of attention for researchers in academia and practitioners in industry. However, an obvious fact is that people with different backgrounds have different expectations for SM, and this has led to high diversity, ambiguity, and inconsistency in terms of definitions, reference models, performance matrices, and system design methodologies. It has been found that the state of the art SM research is limited …

Image Source Identification Using Convolutional Neural Networks In Iot Environment, Yan Wang, Qindong Sun, Dongzhu Rong, Shancang Li, Li Da Xu

Information Technology & Decision Sciences Faculty Publications

Digital image forensics is a key branch of digital forensics that based on forensic analysis of image authenticity and image content. The advances in new techniques, such as smart devices, Internet of Things (IoT), artificial images, and social networks, make forensic image analysis play an increasing role in a wide range of criminal case investigation. This work focuses on image source identification by analysing both the fingerprints of digital devices and images in IoT environment. A new convolutional neural network (CNN) method is proposed to identify the source devices that token an image in social IoT environment. The experimental results …

Improving Stock Trading Decisions Based On Pattern Recognition Using Machine Learning Technology, Yaohu Lin, Shancun Liu, Haijun Yang, Harris Wu, Bingbing Jiang

Information Technology & Decision Sciences Faculty Publications

PRML, a novel candlestick pattern recognition model using machine learning methods, is proposed to improve stock trading decisions. Four popular machine learning methods and 11 different features types are applied to all possible combinations of daily patterns to start the pattern recognition schedule. Different time windows from one to ten days are used to detect the prediction effect at different periods. An investment strategy is constructed according to the identified candlestick patterns and suitable time window. We deploy PRML for the forecast of all Chinese market stocks from Jan 1, 2000 until Oct 30, 2020. Among them, the data from …

From The Editors, Michael E. Whitman, Herbert J. Mattord, Hossain Shahriar

Journal of Cybersecurity Education, Research and Practice

A commentary from the editors, with an overview of the articles contained in this issue of the Journal.

Stock Trend Prediction Using Candlestick Charting And Ensemble Machine Learning Techniques With A Novelty Feature Engineering Scheme, Yaohu Lin, Shancun Liu, Haijun Yang, Harris Wu

Information Technology & Decision Sciences Faculty Publications

Stock market forecasting is a knotty challenging task due to the highly noisy, nonparametric, complex and chaotic nature of the stock price time series. With a simple eight-trigram feature engineering scheme of the inter-day candlestick patterns, we construct a novel ensemble machine learning framework for daily stock pattern prediction, combining traditional candlestick charting with the latest artificial intelligence methods. Several machine learning techniques, including deep learning methods, are applied to stock data to predict the direction of the closing price. This framework can give a suitable machine learning prediction method for each pattern based on the trained results. The investment …

Hidden Markov Model And Cyber Deception For The Prevention Of Adversarial Lateral Movement, Md Ali Reza Al Amin, Sachin Shetty, Laurent Njilla, Deepak K. Tosh, Charles Kamhoua

Computational Modeling & Simulation Engineering Faculty Publications

Advanced persistent threats (APTs) have emerged as multi-stage attacks that have targeted nation-states and their associated entities, including private and corporate sectors. Cyber deception has emerged as a defense approach to secure our cyber infrastructure from APTs. Practical deployment of cyber deception relies on defenders' ability to place decoy nodes along the APT path optimally. This paper presents a cyber deception approach focused on predicting the most likely sequence of attack paths and deploying decoy nodes along the predicted path. Our proposed approach combines reactive (graph analysis) and proactive (cyber deception technology) defense to thwart the adversaries' lateral movement. The …

Co2 Reduction Measures In The Aviation Industry: Current Measures And Outlook, Florian Mathys, P. Wild, J. Wang

International Journal of Aviation, Aeronautics, and Aerospace

This article gives a holistic overview of the current CO₂ reduction measures and analyses the effectiveness of measures that are feasible for implementation in the future. To achieve the objectives of the Paris Agreement, the aviation industry needs to implement reduction measures because of its forecasted growth and contribution to global warming. The focus is set on CO₂ reduction measures, categorized in technology, operations, infrastructure/air traffic management (ATM), and market-based measures. The most promising long-term technologies to reduce CO₂ emissions are hydrogen-powered aircrafts and sustainable aviation fuels (SAF). In terms of operations, CO₂ emissions can be …

Detecting Incentivized Review Groups With Co-Review Graph, Yubao Zhang, Shuai Hao, Haining Wang

Computer Science Faculty Publications

Online reviews play a crucial role in the ecosystem of nowadays business (especially e-commerce platforms), and have become the primary source of consumer opinions. To manipulate consumers’ opinions, some sellers of e-commerce platforms outsource opinion spamming with incentives (e.g., free products) in exchange for incentivized reviews. As incentives, by nature, are likely to drive more biased reviews or even fake reviews. Despite e-commerce platforms such as Amazon have taken initiatives to squash the incentivized review practice, sellers turn to various social networking platforms (e.g., Facebook) to outsource the incentivized reviews. The aggregation of sellers who …

Blockchain-Based Public Auditing And Secure Deduplication With Fair Arbitration, Haoran Yuan, Xiaofeng Chen, Jianfeng Wang, Jiaming Yuan, Hongyang Yan, Willy Susilo

Research Collection School Of Computing and Information Systems

Data auditing enables data owners to verify the integrity of their sensitive data stored at an untrusted cloud without retrieving them. This feature has been widely adopted by commercial cloud storage. However, the existing approaches still have some drawbacks. On the one hand, the existing schemes have a defect of fair arbitration, i.e., existing auditing schemes lack an effective method to punish the malicious cloud service provider (CSP) and compensate users whose data integrity is destroyed. On the other hand, a CSP may store redundant and repetitive data. These redundant data inevitably increase management overhead and computational cost during the …