Technology and Innovation Commons^™

Development Of A Framework To Support Informed Shipbuilding Based On Supply Chain Disruptions, Katherine Smith, Rafael Diaz, Yuzhong Shen

VMASC Publications

In addition to stresses induced by the Covid-19 pandemic, supply chains worldwide have been growing more complex while facing a continuous onslaught of disruptions. This paper presents an analysis and extension of a graph based model for modeling and simulating the effects of such disruptions. The graph based model combines a Bayesian network approach for simulating risks with a network dependency analysis approach for simulating the propagation of disruptions through the network over time. The initial analysis provides evidence supporting extension to for using a multi-layered approach allowing for the inclusion of cyclic features in supply chain models. Initial results …

Can I Touch The Clothes On The Screen? The Touch Effect In Online Shopping, Ha Kyung Lee, Dooyoung Choi

STEMPS Faculty Publications

We examined the interplay effects of device types (touch vs. non-touch) and the tactile sensitivity (fur vs. woven) on the product attitudes mediated by the mental simulation for touch. The participants from MTurk were randomly assigned to one of two tactile conditions. Responses from those who used tablets (n=83, touch device) and laptops (n=96, non-touch device) were included in the analysis. The main effects of device types and tactile-sensitivity on the mental simulation for touch were significant. The interaction effect of device types and tactile sensitivity was also significant. Those participants seeing the less tactile-sensitive product showed greater mental simulation …

Editorial, Michael E. Whitman, Herbert J. Mattord, Hossain Shahriar

Journal of Cybersecurity Education, Research and Practice

Since 2016, it has been the mission of the Journal of Cybersecurity Education, Research, and Practice (JCERP) to be a premier outlet for high-quality information security and cybersecurity-related articles of interest to teaching faculty and students. This is the 13^th edition of the (JCERP) and, as ever, we are seeking authors who produce high-quality research and practice-oriented articles focused on the development and delivery of information security and cybersecurity curriculum, innovation in applied scholarship, and industry best practices in information security and cybersecurity in the enterprise for double-blind review and publication. The journal invites submissions on Information Security, Cybersecurity, …

Customer Gaze Estimation In Retail Using Deep Learning, Shashimal Senarath, Primesh Pathirana, Dulani Meedeniya, Sampath Jayarathna

Computer Science Faculty Publications

At present, intelligent computing applications are widely used in different domains, including retail stores. The analysis of customer behaviour has become crucial for the benefit of both customers and retailers. In this regard, the concept of remote gaze estimation using deep learning has shown promising results in analyzing customer behaviour in retail due to its scalability, robustness, low cost, and uninterrupted nature. This study presents a three-stage, three-attention-based deep convolutional neural network for remote gaze estimation in retail using image data. In the first stage, we design a mechanism to estimate the 3D gaze of the subject using image data …

Exploring Cyberterrorism, Topic Models And Social Networks Of Jihadists Dark Web Forums: A Computational Social Science Approach, Vivian Fiona Guetler

Graduate Theses, Dissertations, and Problem Reports (ETD)

This three-article dissertation focuses on cyber-related topics on terrorist groups, specifically Jihadists’ use of technology, the application of natural language processing, and social networks in analyzing text data derived from terrorists' Dark Web forums. The first article explores cybercrime and cyberterrorism. As technology progresses, it facilitates new forms of behavior, including tech-related crimes known as cybercrime and cyberterrorism. In this article, I provide an analysis of the problems of cybercrime and cyberterrorism within the field of criminology by reviewing existing literature focusing on (a) the issues in defining terrorism, cybercrime, and cyberterrorism, (b) ways that cybercriminals commit a crime in …

Machine Infelicity In A Poignant Visitor Setting: Comparing Human And Ai’S Ability To Analyze Discourse, Martin Maccarthy, Hairong Shan

Research outputs 2014 to 2021

This study compares the efficacy of computer and human analytics in a commemorative setting. Both deductive and inductive reasoning are compared using the same data across both methods. The data comprises 2490 non-repeated, non-dialogical social media comments from the popular touristic site Tripadvisor. Included in the analysis is participant observation at two Anzac commemorative sites, one in Western Australia and one in Northern France. The data is then processed using both Leximancer V4.51 and Dialectic Thematic Analysis. The findings demonstrate artificial intelligence (AI) was incapable of insight beyond metric-driven content analysis. While fully deduced by human analysis the metamodel was …

Spurring Digital Transformation In Singapore's Legal Industry, Xin Juan Chua, Steven M. Miller

Research Collection School Of Computing and Information Systems

COVID-19 has transformed the way we live and work. It has caused the processes and operations of businesses and organisations to be restructured, as well as transformed business models. A 2020 McKinsey Global survey reported that companies all over the world claim they have accelerated the digitalisation of their customer and supply-chain interactions, as well as their internal operations, by three to four years. They also said they thought the share of digital or digitally enabled products in their portfolios has advanced by seven years. While technology transformation is not new to the legal profession, COVID-19 has cemented the importance …

Integration Of Blockchain Technology Into Automobiles To Prevent And Study The Causes Of Accidents, John Kim

Electronic Theses, Projects, and Dissertations

Automobile collisions occur daily. We now live in an information-driven world, one where technology is quickly evolving. Blockchain technology can change the automotive industry, the safety of the motoring public and its surrounding environment by incorporating this vast array of information. It can place safety and efficiency at the forefront to pedestrians, public establishments, and provide public agencies with pertinent information securely and efficiently. Other industries where Blockchain technology has been effective in are as follows: supply chain management, logistics, and banking. This paper reviews some statistical information regarding automobile collisions, Blockchain technology, Smart Contracts, Smart Cities; assesses the feasibility …

Artificial Intelligence As Augmenting Automation: Implications For Employment, F. Ted Tschang, Esteve Almirall

Research Collection Lee Kong Chian School Of Business

There has been great concern in recent years that artificial intelligence (AI) may cause widespread unemployment, but proponents say that AI augments existing jobs. Both of these positions have substance, but there is a need is to articulate the mechanisms by which AI may actually do both, and in the process, transform work and business organizations alike. We use economic studies showing past transformations automation wrought on the structure of employment and skills (such as the favouring of nonroutine skills) to articulate a ground for discussion. We then use case evidence of AI and automation to show how AI is …

Emotional Analysis Of Learning Cybersecurity With Games Using Iot, Maria Valero, Md Jobair Hossain, Shahriar Sobhan

KSU Proceedings on Cybersecurity Education, Research and Practice

The constant rise of cyber-attacks poses an increasing demand for more qualified people with cybersecurity knowledge. Games have emerged as a well-fitted technology to engage users in learning processes. In this paper, we analyze the emotional parameters of people while learning cybersecurity through computer games. The data are gathered using a non-invasive Brain-Computer Interface (BCI) to study the signals directly from the users’ brains. We analyze six performance metrics (engagement, focus, excitement, stress, relaxation, and interest) of 12 users while playing computer games to measure the effectiveness of the games to attract the attention of the participants. Results show participants …

Resilience Vs. Prevention. Which Is The Better Cybersecurity Practice?, Frank Katz

KSU Proceedings on Cybersecurity Education, Research and Practice

Students in multiple cohorts of our 3000 level Fundamentals of Information Systems Security course were given a discussion question where they had to either agree or disagree with the premise that given all the constant threats to our systems, we should dedicate more of our efforts to quickly repairing the damage of an attack rather than dedicate more of our time and energies to preventing such attacks. They were required to give their reasoning and provide sources to back up their analysis of his comment.

This paper will describe and explain the concept of cyber resiliency. It will then evaluate …

Warshipping: Hacking The Mailroom, Jackson Szwast, Bryson Payne

KSU Proceedings on Cybersecurity Education, Research and Practice

Everyone knows what package shipping is, but not everyone knows what warshipping is. Corporate mailrooms are rarely considered as part of the cybersecurity attack surface of most organizations, but they offer physical access to millions of uninspected packages daily. UPS shipped 5.5 billion items last year, with their daily average being 21.9 million items and operating through 1,800 locations in 2020. FedEx shipped 6.5 million packages daily and operates 2,150 locations. The United States Postal Service delivered 143 billion pieces of mail in 2019. Increasingly the world’s consumers are relying on e-commerce, and during the recent COVID-19 pandemic, package deliveries …

Towards Assessing Password Workarounds And Perceived Risk To Data Breaches For Organizational Cybersecurity Risk Management Taxonomy, Michael J. Rooney, Yair Levy, Wei Li, Ajoy Kumar

KSU Proceedings on Cybersecurity Education, Research and Practice

Cybersecurity involves a broad range of techniques, including cyber-physical, managerial, and technical, while authentication provides a layer of protection for Information Systems (IS) against data breaches. The recent COVID-19 pandemic brought a tsunami of data breach incidents worldwide. Authentication serves as a mechanism for IS against unauthorized access utilizing various defense techniques, with the most popular and frequently used technique being passwords. However, the dramatic increase of user accounts over the past few decades has exposed the realization that technological measures alone cannot ensure high level of IS security; this leaves the end-users holding a critical role in protecting their …

Analyzing Robotics Software Vulnerabilities, Hossain Shahriar, Md Jobair Hossain Faruk, Shahriar Sobhan, Mohammad Nazim

KSU Proceedings on Cybersecurity Education, Research and Practice

Robots are widely used in our day-to-day life in various domains. For example, eldercare robots, such as CareO-Bots [1]are used to perform household tasks and provide mobility assistance [2]. Amazon uses manufacturing robots to accomplish manufacturing labor activities, such as welding and assembling equipment [2]. According to the International Data Corporation, spending on robotics is expected to reach USD 241.4 billion by the end of 2023 [4].

However, malicious users can exploit security vulnerabilities in hardware and software components of robotics systems to conduct security attacks and cause malfunction, i.e., deviate robots from their expected behaviors. Security attacks on robots …

Smart Contract Development: Challenges And Opportunities, Weiqin Zou, David Lo, Pavneet Singh Kochhar, Xuan-Bach D. Le, Xin Xia, Yang Feng, Zhenyu Chen, Baowen Xu

Research Collection School Of Computing and Information Systems

Smart contract, a term which was originally coined to refer to the automation of legal contracts in general, has recently seen much interest due to the advent of blockchain technology. Recently, the term is popularly used to refer to low-level code scripts running on a blockchain platform. Our study focuses exclusively on this subset of smart contracts. Such smart contracts have increasingly been gaining ground, finding numerous important applications (e.g., crowdfunding) in the real world. Despite the increasing popularity, smart contract development still remains somewhat a mystery to many developers largely due to its special design and applications. Are there …

How ‘Human’ Should Robots Be?, Singapore Management University

Perspectives@SMU

Hotel guests like interaction with devices that look and sound like them, but they can spark displeasure after service failures, new CUHK study shows

Artificial Intelligence And Work: Two Perspectives, Steven Miller, Thomas H. Davenport

Research Collection School Of Computing and Information Systems

One of the most important issues in contemporary societies is the impact of intelligent technologies on human work. For an empirical perspective on the issue, we recently completed 30 case studies of people collaborating with AI-enabled smart machines. Twenty-four were from North America, mostly in the US. Six were from Southeast Asia, mostly in Singapore. We compare some of our observations to one of the broadest academic examinations of the issue. In particular, we focus on our case study observations with regard to key findings from the MIT Task Force on the Work of the Future report.

Secure Coding In Five Steps, Mini Zeng, Feng Zhu

Journal of Cybersecurity Education, Research and Practice

Software vulnerabilities have become a severe cybersecurity issue. There are numerous resources of industry best practices available, but it is still challenging to effectively teach secure coding practices. The resources are not designed for classroom usage because the amount of information is overwhelming for students. There are efforts in academia to introduce secure coding components into computer science curriculum, but a big gap between industry best practices and workforce skills still exists. Unlike many existing efforts, we focus on both the big picture of secure coding and hands-on projects. To achieve these two goals, we present five learning steps that …

Observations, Evaluations, And Recommendations For Deterlab From An Educational Perspective, Ahmed Ibrahim, Vitaly Ford

Journal of Cybersecurity Education, Research and Practice

DETERLab is a cluster environment that provides a set of virtual machines that can be used by researchers and teachers to run cybersecurity experiments and competitions, and where it is possible to deploy different network configurations to research attack and defense mechanisms in the cyber world. While we were working to develop a pathway for producing more usable and effective cybersecurity educational resources by investigating and examining several projects, we examined DETERLab as a prospective platform to use in the classroom. Throughout our experimentation, we faced challenges that we decided to document in order to help other educators use the …

Certis: Digital Transformation Of A Physical Security Company, Singapore Management University

Perspectives@SMU

How a company synonymous with auxiliary police injected sensors and artificial intelligence into its 21st century operations

Addressing The ‘Unseens’: Digital Wellbeing In The Remote Workplace, Holtjona Galanxhi, Fiona Fui-Hoon Nah

Research Collection School Of Computing and Information Systems

The ubiquity of sophisticated devices, along with uninterrupted access to the Internet and organizational computerized systems, allows for the “anyplace” workplace to be established. Technology has the potential to deliberately or inadvertently impact psychological wellbeing. Specific psychological demands are inadvertently imposed on remote employees whose permanent online presence is required. Hence, it is important to understand factors affecting digital wellbeing and steps that can be taken to maximize the wellbeing of remote employees. This paper provides suggestions for future research on studying the digital wellbeing of (fully or partially) remote employees. A research framework is proposed to demonstrate the different …

Why Do Robots Have Smiley Faces?, Mark Findlay

Research Collection Yong Pung How School Of Law

The author discussed why engineers and designers provide machines with the semblance of friendliness, and why it takes more than that for humans to trust AI. The ground-breaking AI in community research and policy initiative by CAIDG, supported by the National Research Foundation Singapore under its Emerging Areas Research Projects Funding Initiative, seeks to understand how and why trust can be established when humans and machines come together.

Brave New World Reboot: Technology’S Role In Consumer Manipulation And Implications For Privacy And Transparency, Allie Mertensotto

Marketing Undergraduate Honors Theses

Most consumers are aware that our data is being obtained and collected through the use of our devices we keep in our homes or even on our person throughout the day. But, it is understated how much data is being collected. Conversations you have with your peers – in a close proximity of a device – are being used to tailor advertising. The advertisements you receive on your devices are uniquely catered to your individual person, due to the fact it consistently uses our data to produce efficient and personal ads. On the flip side, our government is also tapping …

Working With Smart Machines: Insights On The Future Of Work, Thomas H. Davenport, Steven M. Miller

Research Collection School Of Computing and Information Systems

In this article, we share our observations on how and why AI-based systems are being deployed. We look at how these systems have been integrated into existing and new work processes, especially the implications for the changing nature of work and how it will be conducted in future with AI-based smart machines. This will help companies that are in the earlier stages of considering, planning, or deploying these systems to know what to expect from recent developments in practice. We draw our analysis from 24 case studies that we have recently completed on AI system usage in actual operational settings.

Privacy Is Infringed In Plain Sight And How To Dissapear, Zachary Taylor

Electronic Theses, Projects, and Dissertations

This culminating project explored how Amazon, Apple, Facebook, Google, and Microsoft infringe on their user's information privacy. Focus was on tools and techniques one can use to strengthen their information privacy. Privacy or information privacy was defined as the right to have some control over how your personal information is collected and used. This project will also introduce a verity of open-source tools and techniques that would help the unsuspected user to maintain their privacy.The questions asked were: what are some common techniques that Amazon, Apple, Facebook, Google, or Microsoft use to gain personal information?, At what cost would it …

3d Printing Of Human Microbiome Constituents To Understand Spatial Relationships And Shape Parameters In Bacteriology, Jacques Izard, Teklu Kuru Gerbaba, Shara R. P. Yumul

Department of Food Science and Technology: Faculty Publications

Effective laboratory and classroom demonstration of microbiome size and shape, diversity, and ecological relationships is hampered by a lack of high-resolution, easy-to-use, readily accessible physical or digital models for use in teaching. Three-dimensional (3D) representations are, overall, more effective in communicating visuospatial information, allowing for a better understanding of concepts not directly observable with the unaided eye. Published morphology descriptions and microscopy images were used as the basis for designing 3D digital models, scaled at 20,000×, using computer-aided design software (CAD) and generating printed models of bacteria on mass-market 3D printers. Sixteen models are presented, including rod-shaped, spiral, flask-like, vibroid, …

Gophish: Implementing A Real-World Phishing Exercise To Teach Social Engineering, Andy Luse, Jim Burkman

Journal of Cybersecurity Education, Research and Practice

Social engineering is a large problem in our modern technological world, but while conceptually understood, it is harder to teach compared to traditional pen testing techniques. This research details a class project where students implemented a phishing exercise against real-world targets. Through cooperation with an external corporate partner, students learned the legal, technical, behavioral, analysis, and reporting aspects of social engineering. The outcome provided both usable data for a real-world corporation as well as valuable educational experience for the students.

Applying High Impact Practices In An Interdisciplinary Cybersecurity Program, Brian K. Payne, Lisa Mayes, Tisha Paredes, Elizabeth Smith, Hongyi Wu, Chunsheng Xin

Journal of Cybersecurity Education, Research and Practice

The Center for Cybersecurity Education and Research at Old Dominion University has expanded its use of high impact practices in the university’s undergraduate cybersecurity degree program. Strategies developed to promote student learning included learning communities, undergraduate research, a robust internship program, service learning, and electronic portfolios. This paper reviews the literature on these practices, highlights the way that they were implemented in our cybersecurity program, and discusses some of the challenges encountered with each practice. Although the prior literature on high impact practices rarely touches on cybersecurity coursework, the robust evidence of the success of those practices provides a sound …

An Assessment Of Internet Use And Cyber-Risk Prevalence Among Students In Selected Nigerian Secondary Schools, Adeola O. Opesade Dr, Abiodun O. Adetona Mr

Journal of Cybersecurity Education, Research and Practice

The use of the Internet has become highly pervasive among adolescents. While these people derive numerous benefits from their use of this technology, they are also faced with a challenge of being exposed to many cyber risks. Nigeria is a developing country with a teeming population of adolescents who are regular users of the Internet, but with inadequate research on adolescent Internet safety. There is therefore, a need to conduct studies on child online risks in Nigeria, to help evaluate the enormity of child online abuses. The present study investigated Internet use and cyber-risk prevalence among four hundred secondary school …

Generic Design Methodology For Smart Manufacturing Systems From A Practical Perspective, Part I—Digital Triad Concept And Its Application As A System Reference Model, Zhuming Bi, Wen-Jun Zhang, Chong Wu, Chaomin Luo, Lida Xu

Information Technology & Decision Sciences Faculty Publications

Rapidly developed information technologies (IT) have continuously empowered manufacturing systems and accelerated the evolution of manufacturing system paradigms, and smart manufacturing (SM) has become one of the most promising paradigms. The study of SM has attracted a great deal of attention for researchers in academia and practitioners in industry. However, an obvious fact is that people with different backgrounds have different expectations for SM, and this has led to high diversity, ambiguity, and inconsistency in terms of definitions, reference models, performance matrices, and system design methodologies. It has been found that the state of the art SM research is limited …