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Road Rescue Implements A Continuous Process Improvement Framework, John Olson, Paul Savory
Road Rescue Implements A Continuous Process Improvement Framework, John Olson, Paul Savory
Department of Industrial and Management Systems Engineering: Faculty Publications
Continuous improvement programs traditionally focus on making small incremental improvements to a system. Unfortunately, their success can be limited due to the rapid changing environment within which most small companies operate. Improvement efforts should be flexible enough to capitalize on incremental and radical changes to a system. This paper presents a case analysis of how Road Rescue, an ambulance manufacturer, uses a continuous improvement framework to capitalize on both radical and incremental improvement opportunities. Results include a 10% increase in throughput, reduced cycle time of 44%, increased customer satisfaction, and higher quality.
Linking It Applications With Manufacturing Strategy: An Intelligent Decision Support System Approach, Ravi Kathuria, Murugan Anandarajan, Magid Igbaria
Linking It Applications With Manufacturing Strategy: An Intelligent Decision Support System Approach, Ravi Kathuria, Murugan Anandarajan, Magid Igbaria
Business Faculty Articles and Research
Research has indicated the importance of matching Information Technology (IT) applications or manufacturing systems with the competitive strategy of a company. Selection of the right type of IT application is, however, a challenging task. When a company, with a given dominant process structure, emphasizes two or more competitive priorities, such as quality, product flexibility, etc., an unaided manager faces a complex decision problem in choosing from alternative IT applications available in the areas of product design through distribution. In this paper, we developed an Intelligent Decision Support System (IDSS) that would assist managers with: assessment of the relative importance of …