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Information Systems and Analytics Department Faculty Journal Articles

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Technology mediated higher education; online education sentiment analysis

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A Preliminary Investigation Of Quality Metrics And Performance For Selected Institutions Delivering Technology Mediated Higher Education, Suhong Li, Kamel Rouibah, Hal Records, Robert Behling Jan 2019

A Preliminary Investigation Of Quality Metrics And Performance For Selected Institutions Delivering Technology Mediated Higher Education, Suhong Li, Kamel Rouibah, Hal Records, Robert Behling

Information Systems and Analytics Department Faculty Journal Articles

The 21st century has brought about significant change to both business organizations and educational institutions. One of the more important changes in delivering higher education is the development and growth of technology mediated higher education (online programs), delivered by both non-profit and for-profit college and university programs. These programs provide students with expanded opportunities to further their education and have enrolled hundreds of thousands of students in courses of study. This study assesses business school programs offering technology mediated higher education using five quality metrics: 1) external review and accreditation; 2) affordability; 3) admissions and graduation; 4) online students reviews …