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Actions, Practices, And Workplace Conditions That Characterize High-Engagement Workgroups In A Hospital Environment, Barbette Weimer-Elder
Actions, Practices, And Workplace Conditions That Characterize High-Engagement Workgroups In A Hospital Environment, Barbette Weimer-Elder
Dissertations
In the United States a large number of people are not engaged at work. The lack of engagement affects the service outcomes as well as financial bottom line of organizations. The cost of actively disengaged employees in the U.S. is about $300 billion a year. Research cites the importance of examining business units that scored high on employee engagement to learn about actions and practices that drive business outcomes.
Between 2005-2010 The Community Hospital (TCH), part of a Healthcare Corporation in Valley Town, USA (pseudonym), assessed employee engagement using Gallup’s Q12 survey. Some groups scored in the top quartile and …