Other Business Commons^™

Is Generational Diversity Good For Engagement? Generational Diversity's Moderation Of The Relationship Between An Employee's Perception Of Leadership Effectiveness And Their Own Engagement, Matthew J. Baumann

FIU Electronic Theses and Dissertations

This dissertation manuscript is rooted in the notion that an employee’s perception of their immediate supervisor’s leadership effectiveness, and the associated social exchange, are significant contributors to their engagement. Engagement, when consistently elevated, results in positive organizational outcomes. While perceived leadership effectiveness and engagement present a relatively intuitive connection, other less clearly defined factors might moderate this relationship. These factors include a myriad of supervisor and employee traits and behaviors, many of which represent levels and dimensions of diversity. Diversity, when misunderstood and subsequently over or underestimated, can result in unforeseen impact to organizational outcomes. One critical diversity construct is …

The Effect Of Cross-Functional Integration On Organizational Performance: A Look At Collaboration, Coordination, And Communication, Loraine A. Jackson

FIU Electronic Theses and Dissertations

Cross-functional integration (CFI) in organizations involves a sequence of integrated tasks and activities across multiple departments and units. Modern organizations are hierarchical and have separated functional departments. This may lead to limited reciprocal communication and poor coordination. Work is often divided, categorized, and poses a challenge for CFI personnel to be practical. This challenge continues as technology and organizational structures change.

This study is to investigate the effect of CFI on organization performance. The study also looked at CFI from a triadic level of analysis, a broader perspective involving several functional units and processes within the organization. Specifically, this study …