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Operations and Supply Chain Management Commons™
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Full-Text Articles in Operations and Supply Chain Management
Modeling The Consumer Acceptance Of Retail Service Robots, So Young Song
Modeling The Consumer Acceptance Of Retail Service Robots, So Young Song
Doctoral Dissertations
This study uses the Computers Are Social Actors (CASA) and domestication theories as the underlying framework of an acceptance model of retail service robots (RSRs). The model illustrates the relationships among facilitators, attitudes toward Human-Robot Interaction (HRI), anxiety toward robots, anticipated service quality, and the acceptance of RSRs. Specifically, the researcher investigates the extent to which the facilitators of usefulness, social capability, the appearance of RSRs, and the attitudes toward HRI affect acceptance and increase the anticipation of service quality. The researcher also tests the inhibiting role of pre-existing anxiety toward robots on the relationship between these facilitators and attitudes …
A Neural Network For Collaborative Forecasting, Abdulrahman M. Enani
A Neural Network For Collaborative Forecasting, Abdulrahman M. Enani
Masters Theses
As the supply chain activities’ backbone, demand forecasting must be accurate. This paper proposes an artificial neural network forecasting model, which integrates and synchronizes shared information, such as sales or consumption rate among different partners, to improve the forecasting’s accuracy. This information sharing is part of the collaborative planning, forecasting and replenishment (CPFR) model, which is a supply chain model aiming to enhance the supply chain’s efficiency by jointly planning and forecasting between two or more supply chain partners that will be used as the base for production and replenishment activities. The model is validated using a tuna product sales …