Operations and Supply Chain Management Commons^™

A Forecasting Framework For Distribution Center Capacity Utilization: An Applied Industry Study, Jordan J. Shortt

Data Science Undergraduate Honors Theses

This project develops and evaluates a predictive modeling framework for forecasting distribution center capacity utilization at Company Y, with monthly forecast horizons up to one year. Motivated by the operational challenges of seasonal demand volatility, promotional cycles, and the absence of a formally defined capacity metric, the study first constructs a historical capacity utilization measure from raw warehouse management system data — reconciling item volumes, location dimensions, and utilization factors across all DCs — which serves as the target variable for all modeling work. Four models are developed and evaluated against a naïve seasonal baseline: SARIMA, LightGBM, LSTM, and a …

Developing Tracking Compliance Standards For Inbound Freight: A Data-Driven Industry Application At O’Reilly Automotive, Jackson Endacott

Data Science Undergraduate Honors Theses

Visibility of inbound freight is critical for managing operational efficiency, yet many organizations lack standardized compliance metrics for third-party carriers to uphold, preventing them from utilizing tracking data to make data-driven decisions. During a summer internship with the Transportation Department at O’Reilly Automotive, data inconsistencies were addressed in the Transportation Management System (TMS), and that data was utilized to create tracking compliance standards for third-party carriers. Data populated from various sources within O’Reilly’s TMS was cleaned, validated, and utilized to create a Tracking Scorecard that evaluates message transmission rates, timeliness, and errors. This tool provides actionable insights to improve tracking …

A Multicriteria Model For Assessing Item Importance And Risk Using Operational Data From Military Supply Chains, Manuel D. Rossetti, Juliana Bright, Andrew Freeman, Anna Lee, Anthony Parrish

Industrial Engineering Faculty Publications and Presentations

This paper is motivated by the need to assess the risk profiles associated with the substantial number of items within military supply chains. The scale of supply chain management processes creates difficulties in both the complexity of the analysis and in performing risk assessments that are based on the manual (human analyst) assessment methods. Thus, analysts require methods that can be automated and that can incorporate on-going operational data on a regular basis. Design/methodology/approach

The approach taken to address the identification of supply chain risk within an operational setting is based on aspects of multiobjective decision analysis (MODA). The approach …

Sustainability: Buzz Word Or Future Of Fashion? Measuring The Feasibility Of Outright Sustainability Among Fast Fashion’S Biggest Agents, Ryan Miller

Apparel Merchandising and Product Development Undergraduate Honors Theses

Abstract

The fashion industry is currently experiencing unsustainable rates of pollution within its supply chains. The rapid increase in demand for short lead times perpetrated by large-scale retailers has led to hazardous practices negatively affecting both the environmental conditions and working conditions of producing countries. With this increased pressure, relationships between brands and suppliers have become untenable. Limited transparency and imbalanced power dynamics at the hand of the industry’s leading retailers require restructuring in order to build more sustainable and equitable supply-chain practices. Further, governmental regulation is currently limited in its capacity to enforce sustainable business practices on a global …

Supply Chain Management Internship- Fastenal, Jared C. Fuller

Supply Chain Management Undergraduate Honors Theses

Procurement and supply management; transportation and distribution management; and inventory and forecasting analytics, are all familiar course names for the University of Arkansas students earning their supply chain management degree. These courses outline some of the crucial departments of the supply chain. In my internship, during the summer of 2024, I was amid a combination of school knowledge and industry experience. Working at a warehouse fulfillment center I operated at the last mile of the supply chain completing tasks in all three departments.

How The Russia & Ukraine War Is Contributing To Raw Materials Shortages In The Aerospace Industry, Ava Magness

Supply Chain Management Undergraduate Honors Theses

The aerospace industry, a key driver of the global economy, generates annual revenues exceeding $750 billion and is projected to reach $1.38 trillion by 2030. A substantial portion of this revenue—approximately $300 billion—stems from raw materials, which are integral to the manufacturing of aerospace components. These materials, including titanium, aluminum alloys, palladium, and neon, are essential due to their unique properties, such as lightweight strength, heat resistance, and suitability for extreme conditions.

However, the industry's dependence on limited geopolitical suppliers has exposed vulnerabilities in global supply chains. The Russo-Ukrainian War has significantly disrupted the availability of critical materials like titanium, …

Supply Chain Management Internship – J.B. Hunt Transportation Services, Inc., Kroopa Gandhi

Supply Chain Management Undergraduate Honors Theses

Transportation is all over the world as it is a part of our daily lives. It connects the supply chain from sourcing raw goods from suppliers to delivering finished products to stores. Whether by road, rail, air, or sea, transportation bridges the geographical gaps that separate markets and economies, ensuring the timely delivery of essential goods, and fostering economic growth and development. Since beginning of my fall semester of 2023, I had the opportunity to intern at J.B. Hunt Transport Services Inc. as an Intermodal Appointment Intern. My experience has deepened my appreciation for the complexities of the industry and …

Three Essays Examining Technology Adoption And The Role Of Physicians In Improving Efficiency, Quality And Reducing Risk In Healthcare Supply Chains, Rajib Dutta

Graduate Theses and Dissertations

Hospitals across the USA are operating under extreme financial stress and looking for opportunities to improve financial stability and maximize bottom-line savings. As supply chain function accounts for up to 40 percent of total hospital operating cost, hospital leaders are increasingly viewing the healthcare supply chain as a potential area for efficiency gain and cost reduction. The recipe for effective and efficient care delivery is to synchronize the flow of supplies with patient needs by integrating products, processes, and information while complying with government regulations. Therefore, proper management of inventory, role of government policies in shaping hospital strategies, adoption of …

How Supply Chains Respond To Disruptions: Three Essays On Responses To Operational, Geopolitical, And Natural Disaster Disruptions, Travis Kulpa

Graduate Theses and Dissertations

The ability to respond to supply chain disruptions efficiently and effectively is a highly sought after capability, particularly in light of recent events such as the COVID-19 pandemic, geopolitical conflicts, and major natural disasters. These events have led researchers, practitioners, and policymakers to ask: how can we better use our resources to respond to supply chain disruptions? This dissertation examines responses to the three main types of supply chain disruptions: operational disruptions, geopolitical disruptions, and natural disasters. The first study examines how US importers adjust between air and containerized transportation in response to shipment delays and abnormally high demand from …

Supply Chain Management Internship Thesis – The Mercery, Katherine Chamberlin

Supply Chain Management Undergraduate Honors Theses

The main purpose of this thesis is to evaluate my internship with The Mercery, enabled by the Office of Entrepreneurship and Innovation’s VIP Internship program. This provides background information on both the company and the program, along with the different projects and skills I worked on throughout this semester-long internship. This is accompanied by a self-assessment and learning objectives, implications for the company, and the main project results. Finally, this concludes with the summation of all my learnings and growth, and an assessment of the experience.

Supply Chain Management Internship – Tyson Foods Inc., Burke Hoover

Supply Chain Management Undergraduate Honors Theses

In my thesis I reflect upon my internship at Tyson Foods Inc., where I served as a Transportation Strategy Intern in the Supply Chain department. My role centered on logistics strategy, transportation management, and third-party logistics provider relationships. Through projects like the Request for Proposal (RFP) implementation and the development of carrier and lane scorecards, I learned about the complexities of supply chain management. This experience also highlighted the critical role of communication, soft skills, and technical competence in the industry. This internship provided me with hands-on experience, allowed me to apply academic knowledge, and helped me realize my strengths …

Spatiotemporal Negative Inventory Outlier Decomposition For Supply Chain Applications In Consumer-Packaged Goods (Cpg), Hayden Mcdonald

Data Science Undergraduate Honors Theses

Coca-Cola is a popular soft drink brand with sales occurring in every Walmart store across the world, which generates large quantities of data and requires a robust supply chain system. However, the company does not currently have a sophisticated, automated, and/or prescriptive system for detecting where, when, and why inventory outages occur and applying preventative measures to avoid loss of revenue from the absence of inventory on store shelves. This thesis proposes and applies a novel, prescriptive system for this purpose. An inventory outage can be seen as a ‘negative’ statistical outlier in a time series of inventory for an …

The Importance Of Data Preparation In A Data Science Problem, Sophia Beard

Data Science Undergraduate Honors Theses

This study is going to be based on an inventory outlier automation data science problem that is being solved to identify and prescribe inventory level outliers to help keep shelves stocked in terms of beverages. The objective of this paper will address why it is so important to understand the data that is involved in a particular data science problem and how planning ahead ensures a successful outcome in the data science world. In this data science project, Spatiotemporal Outlier Analysis for Inventory Intervention Automation, it was crucial for the team to understand, research, and visualize the data we were …

Examining The Impact Of Customer Rfp Characteristics On Award Compliance, Laasya Ravipati

Data Science Undergraduate Honors Theses

In the context of intermodal transportation, understanding the dynamics of award compliance holds significant importance for operational efficiency and strategic decision-making. Award compliance refers to the percentage of awarded freight volume that is realized, indicating the extent to which contractual agreements are fulfilled. This analysis delves into the intricate relationship between customer characteristics and award compliance, aiming to provide valuable insights into the variability and predictability of compliance rates. By analyzing Request for Pricing (RFP) data and primary awarded freight volumes, the study seeks to address the need for more accurate volume estimations, crucial for sales planning, revenue projections, and …

Examining Award Compliance To Inform Resource Allocation, Jacob Haarala

Data Science Undergraduate Honors Theses

This project focuses on JB Hunt Transport Inc's intermodal business unit (JBI) by focusing on the challenges associated with Published Pricing and Contractual Pricing. The primary issue revolves around the variance between the awarded freight volumes in Requests for Pricing (RFPs) and the actual volumes realized when the freight is shipped. This discrepancy poses challenges for effective sales planning, revenue goals, and optimal freight network management within JBI. Reporting tools, such as PowerBI, are currently used by JBI to provide insights into award compliance on a weekly basis. However, our goal with this project was to provide a deeper understanding …

Supply Chain Management Internship – J.B. Hunt Transport Services, Inc., Garrett Locknar

Supply Chain Management Undergraduate Honors Theses

The transportation industry touches every facet of business: research and development, final mile services, raw material procurement, even technology innovation and application design. Without transportation of goods, people, and services, each business as we know would fall apart. The greater supply chain itself relies heavily on the presence and precision of transportation to create value for each specific company’s operations. Beginning in the summer of 2022, I have had the privilege of interning at J.B. Hunt Transport, Inc., one of the world’s largest logistics and transportation companies, which has opened my eyes to the sheer impact of transportation on each …

Supply Chain Representation On The Board Of Directors And Firm Performance: A Balance Of Relational Rents And Agency Costs, Jordan M. Barker, Christian Hofer, David Dobrzykowski

Supply Chain Management Faculty Publications and Presentations

Appointing individuals drawn from suppliers and customers to a firm's board of directors is an increasingly popular practice that can enhance the interorganizational relationship and generate relational rents. Yet, such board members may act in the best interest of their primary employer rather than the shareholders of the firm whose board they serve on, thus creating potential agency conflicts. Drawing on the relational view and agency theory, we explore the tension between rent generation and agency costs and consider how a firm can design governance mechanisms to effectively leverage customer or supplier representation on the board of directors. The associated …

Culture In The Spice Industry, Karla Moreno

Management Undergraduate Honors Theses

Culture impacts business in a variety of ways. None the less in the spice industry, culture plays an essential role in its supply chain stages and market. When marketing the spices to the consumers, it is important to note how culture can affect the way the spices are packaged and marketed to their targeted consumers.

Sharing Economy Last Mile Delivery: Three Essays Addressing Operational Challenges, Customer Expectations, And Supply Uncertainty, Nicolò Masorgo

Graduate Theses and Dissertations

Last mile delivery has become a critical competitive dimension facing retail supply chains. At the same time, the emergence of sharing economy platforms has introduced unique operational challenges and benefits that enable and inhibit retailers’ last mile delivery goals. This dissertation investigates key challenges faced by crowdshipping platforms used in last mile delivery related to crowdsourced delivery drivers, driver-customer interaction, and customer expectations. We investigate the research questions of this dissertation through a multi-method design approach, complementing a rich archival dataset comprised of several million orders retrieved from a Fortune 100 retail crowdshipping platform, with scenario-based experiments. Specifically, the first …

How Company Culture Can Make Or Break An Organization, Savannah Rubino

Information Systems Undergraduate Honors Theses

"Company culture" is one of many buzz phrases researchers use to define the climate of the modern workforce. It's a company's shared values and beliefs and manifests in the way they do business, what employees they attract, and even their bottom line. Company culture initially gained traction during the COVID-19 work-from-home wave when a remote setting allowed companies and employees alike to reevaluate the role of the workplace in their lives and how it shapes their personal and professional goals. This caused a pivot from "hustle" workplace culture to more of a holistic, balanced one. According to Forbes, hustle culture …

Supply Chain Management Thesis Internship - Courtavenue, Emma Easterwood

Supply Chain Management Undergraduate Honors Theses

An internship is a crucial way for students to gain real-world experiences in school. I was fortunate enough to be given the opportunity to intern with a digital marketing start-up called CourtAvenue in the summer of 2022. I learned many things about myself, and how businesses operate, and I had the opportunity to lean more into my creative side.

Supply Chain Management Internship, Kendall Benson

Supply Chain Management Undergraduate Honors Theses

An Experiential Report for the degree Bachelor of Science in Business Administration in Supply Chain Management.

Bridging The Gap: A Comprehensive Guide To Implementing An Internship Program For Businesses, Ben Turner

Supply Chain Management Undergraduate Honors Theses

This thesis outlines a comprehensive plan for implementing an internship program, from the perspective of a former intern. The paper emphasizes the importance of internships for businesses and aims to create a program that generates value for both the business and the intern. The plan is divided into three stages: Planning and Designing, Recruiting and Selecting, and Managing and Supervising. Each stage provides detailed steps for successfully implementing an internship program, including identifying needs and objectives, determining a timeline and structure, defining roles and responsibilities, developing a budget, setting performance expectations and goals, providing training and support, evaluating performance, and …

Humanitarian Awards Impact On For-Profit Companies: A Case Analysis Of The American Logistics Aid Network's Awards, Chloe Hansberger

Supply Chain Management Undergraduate Honors Theses

Beginning in 2017, American Logistics Aid Network has given out annual awards to for-profit companies recognizing their achievements in humanitarian aid. The Outstanding Contribution to Disaster Relief Award is recognition-based only and does not have any prize money associated with it. The degree of the awards’ effectiveness has been a subject much debated in scholarship. This research attempts to answer how the American Logistics Aid Network’s Outstanding Contribution to Disaster Relief Award affects the recipients financially. In particular, the research was designed to look at how the American Logistics Aid Network’s Outstanding Contribution to Disaster Relief Award affected the profit, …

Supply Chain Management Thesis Internship – [The Clorox Company], Tara Colligan

Supply Chain Management Undergraduate Honors Theses

Consumer Packaged Goods (CPG) play an essential part in our lives. There are countless stock keeping units that have unique codes internally at a company as well externally for their customers. These companies sell their product into large retailers and manage their supply chain network for multiple brands in their portfolios. I had the opportunity to not only learn how a global CPG company operates their supply chain every day, but to work on the supply chain for the largest customer account. Last summer, I was a Product Supply Operations intern with The Clorox Company in Bentonville, Arkansas. My thesis …

Corruption In The U.S. Pharmaceutical Industry, Anna Woelfel

Supply Chain Management Undergraduate Honors Theses

A story that has to be told too often is that of the people who cannot afford lifesaving medications, and as a result do not survive. Doctor Nicky Mehtani says that the inability of a patient to afford their medication can be a common cause of death. This is an answer not accepted by grieving family members who have lost a loved one. It is estimated that more than a fourth of people in the United States needing medical treatment struggle with payment or simply cannot afford to pay for the lifesaving medications that they need (Mehtani, 2018). Deteriorating American …

Customer Service And Logistics Internship At Colgate-Palmolive: Project Portfolio, Elizabeth Bolton

Supply Chain Management Undergraduate Honors Theses

In this thesis, I highlight my experience as a Customer Service and Logistics Intern at Colgate-Palmolive on the Walmart team. During my internship, I gained proficiency in software programs for data collection and developed problem-solving, analytical, and communication skills in the CPG supply chain industry. Through my project portfolio, I provide an overview of my daily responsibilities, project objectives, insights, and learning outcomes achieved during the internship, demonstrating my readiness to advance my career in supply chain management.

Name, Image, And Likeness In College Athletics, Kinsey Landry

Supply Chain Management Undergraduate Honors Theses

Name, Image, and Likeness, “The three elements that make up the 'right of publicity,’ a legal concept used to prevent or allow the use of an individual to promote a product or service.” (“Understanding the NCAA Likeness Rule”, 2021). There is a hot topic affecting college institutions, student-athletes, and the communities that support these major sports schools known as Name, Image, and Likeness (NIL). Throughout this writing, there will be a dive into the history of how we got to July 1, 2022, the pros, cons, and gray areas in the sports industry of NIL, the real experiences …

Turmoil On The Mississippi River: Harnessing Green Infrastructure To Accommodate Drastically Changing Environmental Patterns, Edouard Ballett

Supply Chain Management Undergraduate Honors Theses

The Mississippi River is one of the most important commercial waterways in the world. It connects the United States’ agricultural and manufacturing centers with the rest of the country and the global supply chain while also being the economic engine for developments up and down the river. Over the past four years, the Mississippi River has experienced its worst drought and flood on record. Climate change is increasing the commonality of extreme weather events, and we must alter outdated concrete or “gray” infrastructure. Traditional river engineering of levees, locks, and dams increases the severity of river flow or lack thereof, …

The Utilization Of Procurement Strategies In A Supply Chain Environment, Cole Stevens

Supply Chain Management Undergraduate Honors Theses

In today's globalized business environment, efficient supply chain management has become crucial for organizations striving for success. The Walton School of Business at the University of Arkansas is widely regarded as one of the top institutions for supply chain management education in the nation. As a student who has undergone their supply chain program and curriculum, I have gained valuable insights and experiences that have prepared me for the demands of the industry.

One of the significant benefits of this education was the opportunity to undertake an internship at Caterpillar Inc., where I was able to gain hands-on experience in …