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Operations and Supply Chain Management Commons

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Full-Text Articles in Operations and Supply Chain Management

Dynamic Scheduling With Uncertain Job Types, Zuo-Jun Max Shen, Jingui Xie, Zhichao Zheng, Han Zhou Sep 2023

Dynamic Scheduling With Uncertain Job Types, Zuo-Jun Max Shen, Jingui Xie, Zhichao Zheng, Han Zhou

Research Collection Lee Kong Chian School Of Business

Uncertain job types can arise as a result of predictive or diagnostic inaccuracy in healthcare or repair service systems and unknown preferences in matching service systems. In this paper, we study systems with multiple types of jobs, in which type information is imperfect and will be updated dynamically. Each job has a prior probability of belonging to a certain type which may be predicted by data, models, or experts. A job can only be processed by the right machine, and a job assigned to the wrong machine must be rescheduled. More information is learned from the mismatch, and job type …


Which Businesses Enroll In Innovation Training? Evidence From A Field Experiment, Pascale Crama, Reddi Kotha, Cintia Kulzer Sacilotto, Vish Krishnan Jan 2023

Which Businesses Enroll In Innovation Training? Evidence From A Field Experiment, Pascale Crama, Reddi Kotha, Cintia Kulzer Sacilotto, Vish Krishnan

Research Collection Lee Kong Chian School Of Business

We report results from a field experiment testing hypotheses that examine what drives firms to seek new learning opportunities. Specifically, we draw on behavioral theory of the firm to predict how prior performance affects the likelihood a firm enrolls in business training. We also evaluate cognitive mechanisms connecting recruitment messaging and CEO growth orientation to firm participation. Our study randomly allocates over 10,000 firms to one of three experimental conditions—prevention, promotion, and neutral messaging—that vary the framing of a recruitment message for an innovation program for small and medium enterprises (SMEs) in Singapore. We leverage pre-treatment heterogeneity in firm performance …