Nonprofit Administration and Management Commons^™

Organizational Factors Associated With Quality Perinatal Care, Lisa H. Akers

Dissertations, 2014-2019

Provisions for perinatal care are an integral part of quality healthcare and are increasingly moving to the forefront of quality care measures in the healthcare setting (Agency for Healthcare Research and Quality, 2012; National Quality Forum, 2012; & The Joint Commission, 2010). Previous literature specifically focused attention to general quality of care, but recently there has been a call for a more comprehensive approach to measuring quality in the perinatal care setting, which necessitates the need for a better understanding of what is currently being offered (Collins & Draycott, 2015). Until now the literature has remained limited on the association …

Cultural Influences On Nonprofit Servant Leadership, Sungil Chung

Dissertations, 2014-2019

This research explores national and cultural differences in nonprofit leadership. Despite the global expansion of nonprofit organizations, limited research is found in the literature that studies national and cultural differences in nonprofit leadership specifically. This research is designed in two phases to address the overall research question of whether national cultures influence servant leadership in nonprofits. The first phase is a comparison study between U.S. nonprofit employees and South Korean nonprofit employees to examine if there are national differences on people’s preferences for nonprofit leadership. The second phase explores the relationship between Hofstede’s six cultural dimensions (i.e. power distance, individualism …

Beyond Beneficiaries Of Corporate Philanthropy: The Practice Of Corporate Social Responsibility In Nonprofit Firms, Roxann Allen

Dissertations, 2014-2019

While the nonprofit sector yields to isomorphic pressures to become more like their for-profit counterparts, they can adopt practices from the sector to move beyond beneficiaries to practitioners of the Corporate Social Responsibility (CSR) framework, the practice of which leads increased financial performance in the for-profit sector. This study tests two main hypotheses to answer the research question, “Is the practice of CSR effective for nonprofit organizations?” The results of multiple regression analyses suggest that the people bottom line management of CSR as measured by inclusion in The NonProfit Times “Best Nonprofits to Work For “list positively predicts a more …

Clicks, Likes, And Shares: Using The Theory Of Planned Behavior, Self-Efficacy, And Impression Management To Predict Digital Activism Activities, Aaron Noland

Dissertations, 2014-2019

Social media has evolved as a space for connection, advocacy, and commerce in recent years. Nonprofit organizations have been called to engage stakeholders on the Internet generally, and social media specifically as the pervasiveness of online presence has increased. In addition, nonprofit organizations have struggled to sustain engagement with the millennial population over the same time. Millennials have been termed digital natives and use social media proficiently. The convergence of these two mandates for nonprofit organizations – to engage via social media and to engage millennials – represents the importance of this study. To begin to help nonprofit organizations develop …

Asset Assessment For Women: A Case Study Of Imasayi Village In Ogun State, Nigeria & Ngo Development: A Strategic Plan, Olamide Adeyinka

Sustainability and Social Justice

This paper presents the findings of an asset assessment performed with women in a village southwest of Nigeria, Imasayi Ogun state. This paper not only describes the process and results of a qualitative study, but also presents the implementation plan for an NGO that will work with the women of Imasayi to implement community-wide development projects. The research upon which this paper is based used the framework of seven capital domains, which are then used in turn to structure findings, recommendations and NGO planning and analysis. For the purpose of this paper, the marketplace is identified as significant for Imasayi’s …

The Interaction Of Involvement, Message Framing, And Brand-Cause Fit In A Cause-Related Marketing Context, Jessica L. Kosak

Senior Honors Projects

Over the past few years, cause-related marketing has become a prevalent aspect of brand building in many businesses. Cause-related marketing (CRM) can be defined as “a strategic positioning and marketing tool which links a company or brand to a relevant social cause or issue, for mutual benefit” (Pringle & Thompson, 1999, pg.1). The key word in this definition is “strategic” because a brand must think strategically about which cause they want to associate with their brand in order to differentiate their brand and be relevant to consumers. In today’s world, consumers want to have a connection and feel confident in …

Residential Summer Camp Counselor Retention Rates Implications And Recommendations For Boys & Girls Clubs Of Metro-Denver’S Gates Camp, Molly J. Mcphee

Sustainability and Social Justice

Boys & Girls Clubs of Metro Denver’s Gates Camp is a residential summer camp in Ward, Colorado. There has been an observed and verified trend of a lack of returning staff, despite staff members’ expressed positive experiences as a camp counselor. Returning staff improve the quality of programming for youth, by building upon their skills gained the previous summer and sharing their knowledge of the camp environment, culture and traditions with new staff. Through the use of a survey, completed by counselors who worked at Gates Camp between the summers of 2011 and 2016, trends as to why individuals choose …

Umass Memorial Healthcare Information System Job Ladder, Matthew Simoncini, Vamsi Kavuru, Antariksh Nanda, Tahaseen Mahaboob Basha, Vikram Patil

School of Professional Studies

The capstone project report emphasizes the importance of a job ladder and the need of an hour to implement it at UMASS Memorial health care. The scope of this project is to create a well-established job ladder at UMASS with pre-defined standards on job levels related to Information Technology department that would facilitate in hiring, developing and promoting employees at various stages.

A Learning Framework For The Ywca Central Massachusetts, Dayna Ankermann, Manjushree Burdekar, Priyanka Joshi, Ying Song, Yumeng Chen, Xing Xie

School of Professional Studies

After meeting with the Director of Wellness and Health Equity at the YWCA Central Massachusetts (which will be referred to as the YWCA from here on out), we learned that as a non-profit gym and health center, it is heavily underfunded. The main focus of the project was to determine how to upkeep the facility while bringing in new customers with limited resources and budget. Due to the needs of the YWCA, our group focused on six aspects: revenue stream, donor retention, increasing membership, customer experience, social media marketing, and membership fee structure. After completing extensive research, we were able …

Human Services Management (Hsm) Certificate Program Expansion To Western Massachusetts Feasibility Study, Paul Campbell, Patrick Deschenes, Maria Pacheco, Bradley Paul, Elizabeth Vittum, Jing Zhang

School of Professional Studies

One of the most popular cost-savings programs that the Providers’ Council currently offers its members is a Certificate in Nonprofit Human Service Management (HSM) provided in partnership with Clark University and Suffolk University. As human services providers are struggling to hire and retain qualified staff, the need to provide professional development opportunities to help grow and expand a skilled health and human services workforce is a critical issue facing nonprofit organizations and communities in Massachusetts. This feasibility study examines the viability of Providers’ Council and Clark University expanding its HSM Certificate Program to organizations and staff located in western Massachusetts. …

Somali National University, Sharmarke Abdulla, Nikala Pieroni, Jenna Caskie, Sergii Odnodvorets, Tanyue Gong, Lahari Dasari

School of Professional Studies

The executive summary presents an overview of the principal conclusions and recommendations for Somali National University Faculty of Education (FoEd) regarding the following concerns: Difficulty with recruiting high quality prospects to the FoEd; Ineffective and counterintuitive use of social media as a tool to improve brand equity, as well as as a tool to attract and communicate with prospective and current students; Unbalanced gender ratio of current student body; Absence of student services and student supports; Low student retention rate; Limited resources for academic advising; This document is the result of a Clark University School of Professional Studies Capstone Project.

Strategic Plan For The Arlen Specter Center For Public Service, William Myles, Jim Plummer, Adena Johnston, Larry M. Starr, Phd

School of Continuing and Professional Studies Student Papers

The Arlen Specter Center for Public Service was established by Philadelphia University in 2010 to serve as a library for Senator Specter’s official papers. There was no formal plan for operations.

The Center needed a Strategic/Business Plan to provide a clearer focus and an articulation of the Center’s mission, vision, goals and objectives for the next five years, with recommended deliverables and structure.

Feasibility Analysis Of Recycled-Paper Fueled Agricultural Desalination Process: Design Of Recycling And Desalination Processes, Sean M. Street

Chemical Engineering Undergraduate Honors Theses

While recycled-paper-briquettes have lower BTU ratings than wood, and fresh water is typically a low cost to agricultural entities, situations exist where economic and/or environmental factors may allow a recycled-paper-fueled desalination process to be viable for some specific agricultural entities. This document begins with a discussion of how water is priced throughout India before analyzing trends in the Maize futures market. By tying the two together, an opportunity is created for solution which the remainder of the document presents. Paper waste in India makes-up 50% of its solid waste country-wide; however, only a quarter of that waste is recycled - …

Organization Restructuring And Leadership Development, Elizabeth Rogers, Danielle Wolf

Senior Honors Projects

The University of Rhode Island’s chapter of the American Marketing Association (AMA) has progressively grown as a student run organization throughout the past decade. During this period, the leadership team faced the challenge of engaging members and transitioning smoothly from year to year. These two issues were linked to the chapter organizational structure and the leadership transition processes, respectively. In order to improve and become competitive on a national level with other AMA collegiate chapters and marketing degree programs, it is important to continuously reevaluate the chapter’s strategy. This research aims to seek best practices that can be applied for …

#Keepvolunteeringcool - A Marketing Analysis Of The Uri Service Corps, Caroline L. Hacunda

Senior Honors Projects

Since 2009, the University of Rhode Island has offered Alternative Spring Break trips to students who are passionate about service and want to become more involved within the community doing meaningful and engaging volunteer work. These trips are completely student planned and fundraised with the guidance of a group of student leaders for each trip. Over the years, this program has exponentially grown, leading to our biggest year yet with two trips staying in Rhode Island and three out of state trips offered in 2017. In the past, the spring break trips were hosted by URI S.A.V.E.S and URI Habitat …

A Social Marketing Plan For 7hills Homeless Center, Kendra Labri Williams

Graduate Theses and Dissertations

7hills Homeless Center is located in Fayetteville, Arkansas and is committed to ending homelessness in Northwest Arkansas by developing and implementing innovative services to equip the near-homeless and homeless in leading healthy and productive lives through strategic community partnerships with citizens, business, and government agencies. This thesis offers 7hills Homeless Center a comprehensive social marketing plan. The goal is to increase awareness of homelessness in Northwest Arkansas and to increase donor and volunteer involvement with 7hills. In order to accomplish these goals, a social marketing plan was developed by researching target volunteer and donor audiences, homelessness, and successful campaigns from …

Nonprofit Investigative Journalism Conversations About Impact And Reach, Matthew Hale

Political Science Publications

No abstract provided.

Nonprofit Investigative Journalism Presentation Slides, Matthew Hale, Joseph Riccardelli, Lisa Deluca

Political Science Publications

No abstract provided.

Nonprofit Investigative Journalism Executive Summary, Matthew Hale, Joseph Riccardelli, Lisa Deluca

Political Science Publications

No abstract provided.

Nonprofit Investigative Journalism Content Analysis Section Final Report, Matthew Hale, Joseph Riccardelli, Lisa Deluca

Political Science Publications

No abstract provided.

Retaining Volunteers In A Non-Profit, Kristina D. Ward

Senior Honors Theses

Non-profits are a vital part of today’s society. Non-profits fulfill a vital role in today’s society, providing much needed services that the government cannot or will not provide. These services include health care, education, religion, and humanitarian aid which are all imperative to any society. These organizations are unique in that they run primarily on the volunteer work of others. This type of system is very different from any other kind of organization in the world. Non-profits are powered by the motivation of people to help people. Understanding the volunteer is the key to understanding how a non-profit can thrive …

How To Plan, Budget, Write, And Implement A Student Sustainability Grant, Annalisa Wilder

Honors Theses

The Student Sustainability Grant program was created to give students valuable grant writing experience and to promote a culture of sustainability on Western Michigan University’s campus. Despite the enormous opportunity that this program provides, few students apply for the grants with their sustainable ideas. Even fewer students are able to fully complete the projects, research, and initiatives that receive funding. In order to help increase the number of grants that are fully implemented and to provide students interested in writing a grant with a useful resource, this guide was created. This ‘how-to manual’ provides an undergraduate student’s perspective on the …

Nonprofit Storytelling: Framing The Message For Compelling Communication, Abigail A. Siegel

Steeplechase: An ORCA Student Journal

Effectively communicating mission, values and social impact within the nonprofit sector is a complex task that can reflect on and shape organizational success. This research explores storytelling as a communication technique by developing best practices and writing advocates’ stories for nonprofit organizations associated with the United Way of Murray-Calloway County. Storytelling develops empathy and allows organizations to share success stories, acting as a springboard for future constituent and stakeholder engagement. By capturing the personal experiences of individuals, it provides evidence of organizational impact in ways that statistics cannot, and supports the organizations’ overall activities by improving fundraising, developing a brand …

The Tipping Point: A Case Study Of The Bernie Sanders Movement And Hashtag Activism In The Postmodern Public Relations Perspective, Alissa Sommerfeldt

Steeplechase: An ORCA Student Journal

Within the field of public relations, professionals utilize case study methodology to research efficient public relations tactics and strategies. Specifically, a public relations case study is an-depth qualitative analysis of a particular public relations campaign performed by an organization, providing a vital tool for public relations scholars to study complex phenomena within their contexts (Baxter, 2008, p. 2).

This particular case study will be examining public relations in a deeper sense than the traditional view of public relations merely serving as a relationship management role within an organization. Instead, public relations activism as a demonstration of the postmodernist worldview will …

Exploring Shared Leadership In A Social Enterprise Nonprofit Board Of Directors, Carol Anne Finkelstein Hinton

Organization, Information and Learning Sciences ETDs

Case study research was conducted to explore the existence of shared leadership in a social enterprise board of directors to identify the common characteristics and traits of board members, and the factors that facilitated or inhibited the development of the board as a shared leadership team. Creating and sustaining a committed and involved board of directors that works as a team were key challenges for the social enterprise board. Current research on shared leadership and the governance of social enterprises and nonprofits provided the conceptual framework for the researcher to develop and test two proposed models in a case study …

“Expanding That Story:” How Nonprofit Leaders Portray The Population They Serve, Sarah N. Koth

SCOM Undergraduate Research Conference

This research aims to understand how nonprofits leaders portray the populations they serve, specifically populations in low-economic status who receive material resources. Previous literature exploring the nonprofit sector considers volunteers and their experiences, although leaders set the tone for the organization’s language, and ultimately the quality of service. Five nonprofit organization (NPO) leaders from different organizations participated in semi-structured, in-depth interviews that lasted between 33 to 72 minutes. Questions inquired about their average week on the job, their contact with clients and volunteers, and how they want the public to view the population they serve. Accounts showed that nonprofit leaders …

A Strategy For Teaching Critical Thinking: The Sellmore Case, Joseph F. Castellano, Susan Lightle, Bud Baker

Accounting Faculty Publications

The importance of teaching and applying critical thinking skills is apparently matched by its difficulty in doing so. Sara Rimer, writing for the January 18, 2011, edition of The Hechinger Report, discussed a study by Richard Arum that followed several thousand undergraduates from when they entered college in fall 2005 to when they graduated in spring 2009. Arum’s research, published in his book Academically Adrift: Limited Learning on College Campuses, found that large numbers of students did not learn critical thinking, complex reasoning, and written communication skills. Arum used testing data and student surveys from 24 colleges and universities ranging …

2017 Zero8hundred's Continuing The Promise Of A New Day: Support For Service Members Transitioning To Civilian Life In San Diego, Kim D. Hunt, Mary Jo Schumann

Military

This report, prepared by the Caster Center, is a 2-year evaluation report about zero8hundred. Zero8hundred is a cross-sector community initiative whose mission is to proactively link transitioning service members and their families to resources and opportunities in the community, helping them successfully transition to civilian life.

A Corporate Model: Aligning National Nonprofit Expectations With Regional/Local Efforts To Serve The Mission, Emma A. Powell

Dissertations

This study seeks to provide a body of knowledge and application of research to the national nonprofit audience. The focus is to study conditions that could lead to better alignment between regional staff understanding and implementation of the national expectations, by identifying alignment behaviors in five indicator areas. These indicators are fundraising, mission delivery, volunteer engagement, HR/operations, and PR/external communications.

Research in the areas of nonprofit structure design, motivation, and mission alignment continue to be significant to the sectors maturity and distinction. Corporate model nonprofit organizations structure is unique to other nonprofits within a local community. Understanding the corporate model …

Philanthropy Under The Microscope: A Cost-Benefit Analysis Of Small Nonprofits Conducting Financial Statement Audits, Sarah Samaniego

Senior Honors Theses

External audits are conducted by Certified Public Accountants (CPAs) and ensure the reliability of financial reporting and internal controls of a given organization. Publicly traded corporations are required by the Securities and Exchange Commission (SEC) to conduct a yearly external audit. In addition, some large or government funded not-for-profits must produce audited financial statements upon request. If an organization is not required to conduct an audit, it may still choose to undergo an independent audit. Among those that may voluntarily conduct an audit are small nonprofit organizations. Due to the unique characteristics of small nonprofits, some elements of an external …