Nonprofit Administration and Management Commons^™

Middle Managers Working Beyond Senior Management’S Expectations: A Phenomenological Study Of The Managed Healthcare Industry In Southern California, Gerald Dugas

Dissertations

Purpose. The purpose of this qualitative study was to explore how middle managers and senior managers working in the managed healthcare industry in southern California perceive what factors motivated middle managers to work beyond senior management’s expectations.

Methodology. A qualitative phenomenology study was chosen because it allowed the researcher to acquire a firm understanding of the nature of everyday lived experiences. This methodology was used to capture the meaning of experiences that motivated middle managers to work beyond expectations. The researcher conducted semi-structured, face-to-face interviews to gain a deeper understanding of the lived experience of the participants. Participants …

Knowledge Sharing As A Means For Capacity Building In International Non-Governmental Organizations In Ecuador, Yolanda E. Ledesma Silva

Latin American Studies ETDs

The purpose of this research was to study factors that facilitate technical knowledge sharing internally in international non-governmental organizations (INGOs) in Ecuador. Using a qualitative design, and semi-structured interviews this study examined knowledge sharing practices in four INGOS located in Quito, capital of Ecuador.

The findings supported nine factors identified in the literature as influencing knowledge sharing practices. These factors included (1) organizational culture, (2) role in organization, (3) procedures for managing knowledge, (4) perceived value of knowledge sharing, (5) media used for sharing information, (6) management practices, (7) organizational structure, (8) mission and strategy, and (9) organizational climate and …

Passion With Purpose A Case Study Of St. Jude Children’S Research Hospital, Allyson Favuzza

Honors Projects in Management

St. Jude Children’s Research Hospital is “leading the way the world understands, treats, and defeats childhood cancer and other life threatening diseases” (St. Jude Children’s Research Hospital). Fifty-five years ago when St. Jude opened its doors, the overall childhood cancer survival rate was 20 percent; today, the overall childhood cancer survival rate exceeds 80 percent. Through research and discovery, St. Jude has played a pivotal role in increasing this survival rate. St. Jude, a non-profit organization and hospital in Memphis, Tennessee, operates primarily through donations. St. Jude-American Lebanese Syrian Associated Charities (ALSAC) is the fundraising and awareness organization with the …

2018 Navigating The Future: Transforming The Transition Experience For Service Members And Their Families, Kim D. Hunt, Mary Jo Schumann, Aya Tore

Military

This report, prepared by the Caster Center, is an evaluation of Year 3 of zero8hundred. Zero8hundred is a cross-sector community initiative whose mission is to proactively link transitioning service members and their families to resources and opportunities in the community, helping them successfully transition to civilian life.

Values Driven Strategic Thinking And Planning In Federated Non-Profits, Michael Baker

Capstone Collection

This paper, as a reflective practice, will explore organizational models and frameworks commonly found in non-profit organizations, as per the Leading and Managing Social Sector Organizations course at SIT.

This paper attempts to draw on my experiences at the national non-profit, Reading Partners, and coursework from SIT to suggest the best decision making models for a mission driven, non-profit organization. The findings and reflections largely surround the methodologies of strategic thinking and planning for large, complex, federated organizations.

The paper first explains Reading Partners organizational structure, program model, and culture, as per the different organizational frames in Boleman and Deal …

Editorial, Teri Behrens

The Foundation Review

No abstract provided.

Front Matter

The Foundation Review

No abstract provided.

Back Matter

The Foundation Review

No abstract provided.

Aligning Evaluation And Strategy With The Mission Of A Community-Focused Foundation, Claudio Balestri

The Foundation Review

Foundations are commonly recognized as having a comparative advantage in supporting forward-looking projects and programs. In this sense, the long term represents the natural horizon in which the foundations are called to fulfill their mission to plan and develop philanthropic activities and, therefore, the time reference for assessing results.

When a mission is focused more on improving the quality of life in a specific community than on addressing a specific social problem, evaluation of outcomes becomes more challenging. While available methods can provide valuable support to measuring the impact of a foundation’s specific program, they are unlikely to provide an …

Executive Summaries

The Foundation Review

No abstract provided.

In A Good Way: Advancing Funder Collaborations To Promote Health In Indian Country, Linda M. Bosma, Jaime Martínez, Nicole Toves Villaluz, Christine A. Tholkes, Laraye Anderson, Sarah Brokenleg, Christine M. Matter

The Foundation Review

Funders continue to be challenged by how to best promote work in American Indian communities that builds health equity, addresses community context, and reduces the disproportionate impact of commercial tobacco.

In particular, public health programs that address substance abuse and tobacco control promote the use of evidence-based practices that tend to emphasize a one-size-fits-all approach and that are rarely researched among American Indian populations. These practices, therefore, lack cultural validity in those communities.

This article examines how three organizations collaborated on work to control commercial tobacco use in Minnesota’s Indian Country, and shares lessons learned on how they came to …

Crisis Philanthropy: Two Responses To The Pulse Tragedy In Orlando, Cindy T. Rizzo

The Foundation Review

This article examines two philanthropic responses to the mass shooting at the Pulse nightclub in Orlando, Florida, on June 12, 2016, a tragedy that particularly impacted the region’s growing Latinx LGBT community.

The Central Florida Foundation’s Better Together Fund and the Our Fund Foundation’s Contigo Fund, while organized and operating in different ways, looked to best practices in crisis philanthropy and, in the wake of the massacre, provided the region with resources to address both short- and longer-term needs.

Better Together practiced strategic philanthropy focused on addressing systemic issues. Contigo lifted up new and diverse leadership from the grassroots. Each …

Family Foundation Development In China: Two Case Studies, Shuang Lu, Chien-Chung Huang

The Foundation Review

Amid the accumulation of private wealth in China, family foundations have begun to emerge in recent decades. Little research, however, has explored this nascent phenomenon. This article examines the development of two Chinese family foundations — the Lao Niu Foundation and the Lu Jiaxiang Foundation — using document analyses and semi-structured interviews with foundation leaders.

While detailed data on program effectiveness and efficiency is lacking because of underdeveloped methods of evaluation, it is evident that both foundations have generated positive impacts on social development despite an overall lack of support for the foundation sector from Chinese government policy.

The case …

Pci: A Reflective Evaluation Framework For Systems Change, Beverly A. Parsons, Huilan Krenn

The Foundation Review

Systemic change involves deep shifts in social norms, beliefs, power, and privilege — and seldom, if ever, follows a straightforward, predictable path. Such change also requires incremental, long-term action and evaluation. To better support systemic change, how might a foundation reframe its approach to evaluation?

This article explores the interconnected dimensions of the PCI Reflective Evaluation Framework, an approach now in prototype form which is grounded in practical thinking about working within complex social systems. This article focuses on its use in advancing racial equity, describing possible applications to integrate a racial equity lens in unpacking and addressing the complexity …

Becoming Strategic: Finding Leverage Over The Social And Economic Determinants Of Health, Douglas Easterling, Laura Mcduffee

The Foundation Review

While a number of observers have offered advice to foundations on how to be more effective with the implementation, evaluation, and adaptation of their strategies, there is little guidance on how foundations should go about designing their strategies.

This study fills that gap by analyzing the strategic thinking of health conversion foundations when they determined how they would address various social determinants of health. Based on interviews conducted with the leaders of 33 foundations across the U.S., we identified four strategic pathways: expanding and improving relevant services, creating more effective systems, changing policy, and encouraging more equitable power structures.

In …

Full Issue

The Foundation Review

No abstract provided.

Foundation Transparency: Opacity — It’S Complicated, Robert J. Reid

The Foundation Review

The perception that private foundations lack accountability has led to calls for greater transparency. The literature, however, suggests that transparency is neither a panacea nor achieved without cost, and that its positive influence on the conduct of philanthropy may be less than straightforward.

This article seeks to examine transparent and opaque practice in private philanthropy, studying the literature as well as findings from interviews with foundation staff, trustees, and grantees that sought answers to two relevant questions: Does opacity exist in private philanthropy? Have foundations and grantees developed strategies for overcoming challenges related to opacity?

U.S. tax law affords private …

Review -- Design Thinking For The Greater Good: Innovation In The Social Sector, Brenda Sipe

The Foundation Review

No abstract provided.

Trusting Harvard: The Cost Of Unprincipled Investing (2014), Marcy Murninghan, Robert A.G. Monks

New England Journal of Public Policy

This article provides a framework for answering two questions: How can Harvard fulfill its fiduciary obligation as an investor in ways that advance its beliefs, values, and commitments? How can Harvard take the lead in creating a curriculum for students, professionals, and the general public about the civic moral obligations of wealth? While aimed at Harvard, the issues covered are relevant to other universities and tax-exempt institutional investors, because they have a special duty to advance the public interest. Commissioned and co-authored by the noted corporate governance and responsible ownership guru Robert A. G. Monks, it calls on Harvard to …

A Framework For Good Ownership And Good Governance (1999), Marcy Murninghan

New England Journal of Public Policy

This article encapsulates a more extensive analysis that was commissioned by The Boston Foundation’s board of trustees in December 1998 to investigate its investment practices and identify ways in which its asset management decisions might be brought into fuller alignment with its charitable purpose—without conceding earnings or undermining its philanthropic fiduciary responsibility. The undertaking was spurred by the leadership of Robert A. Glassman, co-founder and co-chair of Wainwright Bank and a trustee of The Boston Foundation (TBF) since 1985, who took the reins from David Rockefeller Jr. in 1995 as chair of TBF’s investment committee. The research project built on …

Newfoundland And Labrador’S Vital Signs: Portrait Of A Foundation-University Partnership, Ainsley Hawthorn, Sandra Brennan, Robert Greenwood

The Foundation Review

Vital Signs, a national program of Community Foundations of Canada, produces annual reports of the same name that examine the quality of life using statistics on fundamental social issues. With these reports, community foundations are able to present a comprehensive and balanced picture of well-being in their communities.

The Vital Signs report for Newfoundland and Labrador is produced in partnership between the Community Foundation of Newfoundland and Labrador and the Leslie Harris Centre of Regional Policy and Development, a university research unit with expertise in both promoting community-based research and making academic information accessible to the general public.

This article …

Philanthropy And Immigration Enforcement: The Role Of Grantmaking On Nonprofit Influence During Secure Communities, Apolonia Calderon

Latino Public Policy

Uniquely positioned in our American democracy, foundations hold private resources they leveraged to promote their private values within our public arena. The independence of foundations, primarily private and family foundations, allows them to exert influence over public policy down to the local delivery of public good and services. An understudied policy area pertains to understanding how philanthropic funding impacts immigration policy and local enforcement. This report focuses on studying how philanthropic funding for immigration services is associated with reducing the identification of deportable immigrants, during Secure Communities. As foundations leverage their private resources to help fund nonprofits that promote their …

Graduate Admissions Recruitment Project, Kevin Anderson, Chiemela Dike, Yixin Du, Arvinder Kaur, Amanda Popp, Huizhong Yang

School of Professional Studies

In this project, several comparison schools were interviewed and disclosed to have used search lists to find candidates. The organizations that have valuable search lists which may be of good use for the School of Professional Studies include Educational Testing Service (ETS) and the Graduate Management Admission Council (GMAC). By choosing criteria such as demographics, location, academic performance, educational history provided by search lists, we believe there are many quality candidates for SPS programs. However, as we further investigated the functionality and cost-efficiency or return of investment of GRE search list, we spotted many uncertainties and few solid and successful …

Worcester Center For Crafts: A Transition To Online Sales, Monica Gow, Carly Branconnier, Srilatha Prodduturi, Ekaterina Shusharina, Alberta Yamoah

School of Professional Studies

The Clark University School of Professional Studies created a capstone team consisting of Monica Gow, Carly Branconnier, Iana Matkovskaia, Srilatha Prodduturi, Ekaterina Shusharina, and Alberta Yamoah to assist Worcester Center for Crafts (WCC) with the launch of their new online store. Worcester Center for Crafts wanted to showcase their beautiful American handmade crafts on an online platform, Shopify, in order to increase their sales and expand their market reach. The capstone team created a charter that outlined the scope of the project and what the team would deliver to WCC by the end of the project. The team agreed to …

Audubon Data Project Final Report, Askhat Beygenov, Valinur Kutlambetov, Shrikant Patel, Phoebe Roberts, Ulfat Sayyed, Shriram Sivaraman

School of Professional Studies

The Audubon Data Project was initiated as a Clark University Capstone project. The project’s client, Mass Audubon’s Shaping the Future of Your Community program, had identified a need to improve their data management methods and make better use of their data. The Capstone team, composed of Clark University graduate students, met with the client regularly to review the current state of the data and potential improvements to be made. The process began with a data review. During the review we worked with the client to explicitly define the purposes and requirements of the data, the current process for updating and …

Cacao Together: A Model For True Sustainability In The Chocolate Industry, Kerstin Roos

Capstone Collection

This Course Linked Capstone provides a critical analysis of the concept of sustainable development and then uses this analysis to create a social venture plan for a non-profit called Cacao Together. This capstone project will identify challenges in the sustainable use of cacao by first critiquing the mainstream sustainable development initiatives of certification schemes and corporate sustainability programs. It then offers an alternate framework through the 5 Capital Livelihood assessment tool which when applied, shows the gaps in cacao sustainability initiatives generally. I then propose a social venture that will addresses the needs of many parts of the chocolate supply …

Predictive Modeling Of The Non-Profit Sector In The Us, Francisco J. Quevedo, Andrea K. Quevedo-Prince

Student and Faculty Research Days

The Non-Profit Sector contributes almost $1 trillion to the US economy, representing 5.4% of GDP, and generating over 12 million jobs in 2017. Yi (2010) suggests that a better understanding of the factors that affect fundraising should be of great interest to policy makers, and fundraisers. However, the workings of the sector are subject of much debate. Matsunaga, Yamauchi and Okuyama (2010) relate its size to the Theory of Government Failure. Sokolowski (2013) proposes that government funding does have a positive effect on revenues. Curry, Rodin and Carlson (2012) suggested they swing with GDP, but, Berman, Brooks …

Quitting Together: Formative Research To Develop A Social Marketing Plan For Smoking Cessation Among Women In A Residential Treatment Facility For Substance Abuse Recovery, August D. Anderson

Theses and Dissertations--Communication

Both smoking addiction and illicit substance abuse are prevalent issues in the United States today. Furthermore, these are issues that have significant impact on women’s health and mental state. Despite research that shows that smoking cessation coupled with substance abuse recovery can decrease likelihood of relapse post-recovery, few substance abuse recovery facilities today offer smoking cessation programming options. To address the issue of smoking addiction on top of substance abuse recovery, formative research was conducted through this study to determine the underlying causes of smoking habits coupled with recovery efforts and the attitudes. Through focus group sessions with women in …

One Staff, Two Branches: The Queens Borough Public Library And New York City's Fiscal Crisis Of The 1970s, Jeffrey A. Kroessler

Publications and Research

During the fiscal crisis of the 1970s, New York City imposed deep budget cuts on the three library systems: the New York Public Library, the Brooklyn Public Library, and the Queens Borough Public Library. As the city cut budgets, the public demanded that libraries be kept open, and elected officials struggled to do both. The Queens Library’s staff was reduced from over 1,100 to barely 700, with branches open only two or three days a week, with one staff serving both. New buildings remained vacant because the library lacked funds to operate them. When the library proposed closing some branches, …

Social Media Usages In Small Not-For-Profit Organizations, Sarah Nolan

MPA/MPP/MPFM Capstone Projects

Effective social media management takes time, effort, and intentionality. Small not-for-profit organizations would benefit from doing this, but often have difficulty with being able to do so. In order to find out how small not-for-profit organizations use their social media and how social media could best be used to accomplish their mission, the following research questions were asked: What communications policies and procedures are followed by small not-for-profits organizations? Are the current social media practices of these organizations effective? What are the primary needs of these organizations in terms of social media and how can they be addressed?

In order …