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Articles 31 - 32 of 32
Full-Text Articles in Management Sciences and Quantitative Methods
Strategies For Increasing Employee Engagement In The Service Industry, Tonia Ann Walker
Strategies For Increasing Employee Engagement In The Service Industry, Tonia Ann Walker
Walden Dissertations and Doctoral Studies
The annual loss to U.S. organizations consequential to a lack of employee engagement was approximately $300 billion in 2013. Employee engagement is vital to the business sustainability of an organization. The purpose of this qualitative single case study was to explore successful strategies that business leaders of a service organization used to increase employee engagement. The conceptual framework guiding this study was the behavior engineering model theory developed by Gilbert. A purposeful sample of 6 engineering managers was selected based on their success in creating strategies resulting in increased employee workplace engagement in a monopoly service organization in Connecticut. Semistructured …
Strategies To Overcome Barriers To A More Effective Leadership Style, David Barnwell
Strategies To Overcome Barriers To A More Effective Leadership Style, David Barnwell
Walden Dissertations and Doctoral Studies
Disengaged employees and leaders lacking the skills to engage their employees account for an estimated $300 billion annual loss through lowered productivity. This study focused on a leader's understanding of employee engagement as a means of increasing productivity. Utilizing the theory of leadership styles and expectancy theory for the conceptual framework, this descriptive study explored strategies small business leaders have used to develop effective leadership styles to improve workplace engagement. Interviews with a purposive sample of 20 highest-ranking executives at small businesses with between 50 and 250 employees in the Mid-Atlantic region of the United States were analyzed using the …