Open Access. Powered by Scholars. Published by Universities.®
Management Sciences and Quantitative Methods Commons™
Open Access. Powered by Scholars. Published by Universities.®
- Institution
-
- Walden University (803)
- University of Nebraska - Lincoln (329)
- University of Mississippi (202)
- University of New Mexico (83)
- Nova Southeastern University (46)
-
- Bryant University (34)
- University of Texas at El Paso (33)
- Lehigh Valley Health Network (27)
- City University of New York (CUNY) (24)
- Antioch University (19)
- University of Dayton (19)
- Marshall University (18)
- Department of Primary Industries and Regional Development, Western Australia (14)
- Technological University Dublin (14)
- Liberty University (11)
- Butler University (10)
- Kennesaw State University (10)
- Embry-Riddle Aeronautical University (9)
- University of Arkansas, Fayetteville (9)
- Chapman University (8)
- Purdue University (7)
- Western Kentucky University (7)
- California State University, San Bernardino (6)
- Harrisburg University of Science and Technology (6)
- Johnson & Wales University (6)
- Lingnan University (6)
- Institute of Business Administration (5)
- Old Dominion University (5)
- San Jose State University (5)
- Singapore Management University (5)
- Keyword
-
- Leadership (166)
- Management (146)
- Business (57)
- Quality (50)
- Joseph M. Juran (43)
-
- NSU Archives (43)
- Oral history (43)
- Oral interview (43)
- Quality Management (43)
- Business administration (40)
- Strategies (32)
- Strategy (26)
- Administration and Leadership (25)
- Transformational Leadership (24)
- Communication (23)
- Motivation (23)
- Sustainability (23)
- Data processing (22)
- Books -- Reviews; Periodicals -- Reviews (21)
- Innovation (21)
- Job Satisfaction (21)
- Productivity (21)
- Retention (21)
- Performance (19)
- Project Management (18)
- Employee engagement (17)
- Job satisfaction (17)
- Small business (17)
- Engagement (16)
- Transformational leadership (16)
- Publication
-
- Walden Dissertations and Doctoral Studies (794)
- Management Adviser (201)
- Journal of Actuarial Practice (1993–2006) (176)
- Department of Management: Faculty Publications (127)
- Anderson School of Management Theses & Dissertations (82)
-
- 'An Immigrant's Gift': Interviews about the Life and Impact of Dr. Joseph M. Juran (43)
- Open Access Theses & Dissertations (33)
- Management Department Faculty Journal Articles (31)
- Administration & Leadership (27)
- Antioch University Dissertations & Theses (19)
- Department of Supply Chain Management and Analytics: Faculty Publications (17)
- MIS/OM/DS Faculty Publications (17)
- Management Faculty Research (16)
- Publications and Research (14)
- Doctoral Dissertations and Projects (10)
- Scholarship and Professional Work - Business (10)
- Articles (9)
- Dissertations (9)
- Business Faculty Articles and Research (8)
- Management Faculty Publications (8)
- Graduate Theses and Dissertations (7)
- Open Educational Resources (7)
- Fisheries Occasional Publications (6)
- Lingnan Theses (6)
- MBA Faculty Conference Papers & Journal Articles (6)
- Business Review (5)
- International Journal of Business and Technology (5)
- Journal of International Technology and Information Management (5)
- Open Access Theses (5)
- Conference papers (4)
- Publication Type
Articles 721 - 750 of 1917
Full-Text Articles in Management Sciences and Quantitative Methods
How Improved Training Strategies Can Benefit Taxpayers Using Vita Programs, Jaclyn Marie Barkow
How Improved Training Strategies Can Benefit Taxpayers Using Vita Programs, Jaclyn Marie Barkow
Walden Dissertations and Doctoral Studies
Many volunteer income tax assistance (VITA) sites experience inaccuracy in the taxes prepared according to audits conducted by the treasury inspector general for tax administration (TIGTA). Effective training strategies may influence the accuracy rates of tax returns prepared at VITA sites. Following the conceptual framework of the human capital theory, this multiple case study described the training strategies used by 4 VITA site coordinators in northwest Indiana. An Internal Revenue Service (IRS) representative overseeing the VITA sites identified the 4 site coordinators as achieving an exceptional accuracy rating. Data were collected from semistructured interviews, the annual VITA site coordinator's manual …
The Andacollo's Mining Community: Ethnographic Work-Based Approach To Corporate Social Responsibility Policies And Practices, Ubirata De Oliveira
The Andacollo's Mining Community: Ethnographic Work-Based Approach To Corporate Social Responsibility Policies And Practices, Ubirata De Oliveira
Walden Dissertations and Doctoral Studies
This ethnographic study was designed to explore the phenomenon of corporate social responsibility (CSR) in the mining industry. The research addressed the impacts of a problematic, systemic, and ethnocentric (top-down) CSR approach driven by a transnational mining company, and proposed a novel cultural relativist (bottom-up) CSR approach looking at the social needs of the community. Solving the problem stemming from the ethnocentric approach is important for both the mining company and the community affected by the CSR program, as it will alter dynamics between actors and mitigate social conflicts. The purpose of this study was to investigate factors that improve …
Stakeholders' Perceptions Of Ethical Leadership: Implications For Organizational Success, Adejobi Sunday Odeneye
Stakeholders' Perceptions Of Ethical Leadership: Implications For Organizational Success, Adejobi Sunday Odeneye
Walden Dissertations and Doctoral Studies
Leaders focus on the attainment of personal and organizational goals without consideration for the needs of stakeholders, especially those of followers. Ethical leadership (EL) studies' focus on leaders' perspectives represented a research gap that necessitated this study. Followers are the least researched among stakeholders; thus, this study explored EL from their viewpoints. Stakeholder theory, social learning theory, eudaimonia, and utilitarianism were the conceptual frameworks that guided this study. Twenty participants drawn from followers in a public organization in New Jersey were questioned about their experiences and expectations of EL using open-ended interview questions. Participants with shared experiences were selected based …
Influence Of Succession Planning On Knowledge Transfer, Robinson Ejakpomewhe
Influence Of Succession Planning On Knowledge Transfer, Robinson Ejakpomewhe
Walden Dissertations and Doctoral Studies
The problem was the lack of effective succession planning strategies to facilitate the transfer of technical expertise from retiring employees to younger employees. A rebound of oil exploration activities in Nigeria would adversely affect the drilling sector due to lack of preparation and succession planning to meet the demand for technical expertise. The purpose of this case study was to explore how a succession planning program contributes to knowledge transfer and development of expertise for business continuity and prevents loss of knowledge in the oil-drilling sector in Nigeria. Twenty-four participants from one oil-drilling contractor in Nigeria participated in the study. …
Assessing The Influence Of Smart Mobile Devices On How Employees Work, Adam L. Gorski
Assessing The Influence Of Smart Mobile Devices On How Employees Work, Adam L. Gorski
Walden Dissertations and Doctoral Studies
The smart mobile device market penetration reached 50% and has been increasing an average of 39% per year in the United States. More than 70% of the smart mobile device owners use such devices for personal and work activities. The problem was the lack of management's understanding of the effect smart mobile device use has on how employees work when they are in the office, while traveling, or during the off-hours to improve productivity and customer service. The purpose of this phenomenological study was to understand why, when, and how employees used smart mobile devices. The transformational technology conceptual framework …
Effects Of Transformational Leadership On Fire Lieutenant Development, Angelo Lamar
Effects Of Transformational Leadership On Fire Lieutenant Development, Angelo Lamar
Walden Dissertations and Doctoral Studies
Research does not sufficiently address how fire lieutenants in the central United States experience leadership development. Leadership development training, coaching, and mentoring are important processes that prepare followers to become effective leaders in public safety organizations. The intent of this qualitative research study was to explore the lived experiences and stories of fire lieutenants to obtain a clear understanding of how transformational leadership training was perceived to affect their careers. Face-to-face interviews from a purposeful sample of 7 fire suppression lieutenants queried 3 relevant areas derived from the literature, comprising of transformational leadership, critical success factors, and mentoring and coaching. …
Exploring Which Leadership Styles Are Effective With Millennial Employees, Samuel Long
Exploring Which Leadership Styles Are Effective With Millennial Employees, Samuel Long
Walden Dissertations and Doctoral Studies
Managers struggle with how to motivate the Millennial generation employee. Research that explores which leadership styles are effective with Millennial generation employees is limited. The purpose of this study was to explore what leadership styles are effective with Millennial employees, which led to a key research question: Which leadership styles facilitate employee motivation for the Millennial generation? The theoretical framework was based on the social learning, transformational leadership, and servant leadership theories, which were used to identify effective leadership styles. In the theoretical framework, different motivation theories were presented to establish the context in which motivation was discussed. This quantitative …
The Role Of Project Leadership In Global Multicultural Project Success, Jamal Nassif
The Role Of Project Leadership In Global Multicultural Project Success, Jamal Nassif
Walden Dissertations and Doctoral Studies
Global projects have a high failure rate, with many project failures attributed to lack of effective leadership. A knowledge gap about leadership requirements and complexities in a global project management environment has increased the risks in global projects. The problem is evident in the increasing project failure rate and the struggling national strategies in the oil and gas industry in the Arabian Gulf Cooperation Council (GCC). The purpose of this study was to explore the role of leadership in project success and adaptation complexities in GCC. The conceptual framework consisted of complex adaptive systems and contingency theories. A qualitative approach …
Building Consensus Among General Counsel To Address Managerial Legal Strategy Perspectives, Evan Andrew Peterson
Building Consensus Among General Counsel To Address Managerial Legal Strategy Perspectives, Evan Andrew Peterson
Walden Dissertations and Doctoral Studies
The research problem for this study focused on organizations' inability to derive strategic value from the law due to the lack of integration between legal strategy and business strategy. The purpose of this study was to build consensus among in-house general counsel working across business industries in the United States with regard to techniques that will alter unreceptive managerial viewpoints toward the strategic value of law within the corporate setting. The research question centered on assessing the level of consensus among general counsel relative to those techniques. This 3-round qualitative Delphi study began with open-ended questions in Round 1 and …
Exploring Strategies For Successful Implementation Of Electronic Health Records, Richard Alton Warren
Exploring Strategies For Successful Implementation Of Electronic Health Records, Richard Alton Warren
Walden Dissertations and Doctoral Studies
Adoption of electronic health records (EHR) systems in nonfederal acute care hospitals has increased, with adoption rates across the United States reaching as high as 94%. Of the 330 plus acute care hospital EHR implementations in Texas, only 31% have completed attestation to Stage 2 of the meaningful use (MU) criteria. The purpose of this multiple case study was to explore strategies that hospital chief information officers (CIOs) used for the successful implementation of EHR. The target population consists of 3 hospitals CIOs from a multi-county region in North Central Texas who successfully implemented EHRs meeting Stage 2 MU criteria. …
Competition Among Domestic Apparel Manufacturers, Mary Simpson
Competition Among Domestic Apparel Manufacturers, Mary Simpson
Walden Dissertations and Doctoral Studies
Apparel manufacturing characterizes a sustainable means of creating employment and encouraging economic growth; however, 86% of U.S. apparel manufacturing companies and 74.7% in North Carolina have closed since the late 1990s. Less than 3% of apparel bought in the United States is domestic. The purpose of this case study was to explore the strategies used by American apparel manufacturing business leaders who produce competitive products using Porter's diamond theory as the conceptual framework. Data were collected through semistructured interviews of 4 business leaders from an apparel manufacturer that had been in business a minimum of 5 years in North Carolina. …
Job Satisfaction And Job Embeddedness As Predictors Of Manufacturing Employee Turnover Intentions, Angie R. Skelton
Job Satisfaction And Job Embeddedness As Predictors Of Manufacturing Employee Turnover Intentions, Angie R. Skelton
Walden Dissertations and Doctoral Studies
Unplanned and frequent employee turnover can result in significant costs to an organization. Grounded in Herzberg's two-factor theory, the purpose of this correlational study was to examine the relationship between employees' job satisfaction and their degree of job embeddedness, and their intent to leave the organization. In this study, 63 full-time Southeastern U.S. manufacturing employees completed surveys that included the Andrews and Withey's job satisfaction questionnaire, Crossley, Bennett, Jex, and Burnfield's global measurement of job embeddedness, and Mobley, Horner, and Hollingsworth's intent to stay scale. The results of the multiple regression analysis indicated the model was able to significantly predict …
Strategies For Effective Financial Management In Vincentian Small Businesses, Kishore Nalin Shallow
Strategies For Effective Financial Management In Vincentian Small Businesses, Kishore Nalin Shallow
Walden Dissertations and Doctoral Studies
The lack of strategies for effective financial management has been an impediment to the survival and growth of many small businesses in Saint Vincent (St. Vincent), an island in the Caribbean. Inadequate adoption of strategies by small business owners is a prime contributing factor to small business failure. The purpose of this research was to identify strategies that small business owners use for effective financial management. Institutional theory served as the conceptual framework for this multiple case study. Participants consisted of 4 St. Vincent small business owners who had demonstrated effective financial management strategies in the operation of their businesses. …
Mentoring Black Males: Discovering Leadership Strategies That Improve Their Future, Jessie Small
Mentoring Black Males: Discovering Leadership Strategies That Improve Their Future, Jessie Small
Walden Dissertations and Doctoral Studies
Within the last 25 years, Black males have experienced systematically devastating results in social, educational, and economic outcomes at a higher rate than any other racial or ethnic group; devastation that has led to Black males experiencing failure on educational, economic, and freedom levels. The purpose of this study was to identify and examine the leadership strategies used in a selected mentoring program in the southeastern United States to determine why these strategies have been effective in improving Black males' ability to navigate life's challenges. The conceptual framework for the study was House's path-goal theory of leadership. The research questions …
Qualitative Examination Of Strategies To Overcome Resistance To Change In Lean Manufacturing, Elizabeth Burmester
Qualitative Examination Of Strategies To Overcome Resistance To Change In Lean Manufacturing, Elizabeth Burmester
Walden Dissertations and Doctoral Studies
Approximately 80% of lean manufacturing program initiatives are abandoned in the first year of implementation. Only 2% of organizations that embark on the lean journey complete it with the results and the sustainability they expected. There is a gap in past research regarding, the leadership strategies organizations can use to overcome resistance to change during lean manufacturing program implementations. The problem in this study was that leaders have limited information to overcome resistance to change when implementing these programs. The purpose of this study was to explore how leaders within manufacturing organizations may overcome resistance to change through leadership strategy. …
Healthcare Executive Leadership Development And Succession Planning, Robin Ford Dillard
Healthcare Executive Leadership Development And Succession Planning, Robin Ford Dillard
Walden Dissertations and Doctoral Studies
Business leaders face leadership crises as executives from the baby boomer generation retire, creating a shortage of experienced and knowledgeable leaders. Some business leaders are unprepared for the replacement of retiring senior-level executives and lack strategies for succession planning. The findings of this study indicate succession planning and leadership development play a significant role in preparing future healthcare leaders in their ability to improve the quality of patient care and improve the strategic and financial health of the organization. Guided by the human capital theory the purpose of this multiple case study was to explore the strategies used by healthcare …
Perceptions Of Ingratiation From The Perspective Of Retired Air Force Leaders, Kevin C. Dunn
Perceptions Of Ingratiation From The Perspective Of Retired Air Force Leaders, Kevin C. Dunn
Walden Dissertations and Doctoral Studies
Ingratiation is a deceptive, psychological tactic subordinates use to convince their supervisors to treat them better than other subordinates. Subordinate ingratiation is relatively well-known, but the concept of a manager promoting and encouraging ingratiative behaviors to subordinates is less common and seen as uncommonly deceptive. Little is known about how managers feel about ingratiation why any manager would encourage it. The purpose of this study was to explore how people in management positions percieve manager-encouraged ingratiation. Research questions addressed how people in management positions might respond to a scenario wherein a manager encouraged a subordinate employee to act out ingratiation. …
Servant Leadership And Its Effect On Employee Job Satisfaction And Turnover Intent, Dennis M. Mitterer
Servant Leadership And Its Effect On Employee Job Satisfaction And Turnover Intent, Dennis M. Mitterer
Walden Dissertations and Doctoral Studies
Experts expect a shortage of more than 900,000 nurses by 2022, according to the United States Bureau of Labor Statistics Employment Projections. Turnover in nursing contributes significantly to the shortage and often results from poor leadership of nurse managers. The purpose of this quantitative study was to investigate how servant leadership behaviors affected the psychological state and behavioral response of staff nurses as reflected by job satisfaction and turnover intention. Specifically, the research question addressed whether servant leadership positively contributes to the psychological states and the behaviors of staff nurses leading to greater job satisfaction. The study design was correlational, …
Leadership Development For The Formal Nurse Leader, Lori Neu
Leadership Development For The Formal Nurse Leader, Lori Neu
Walden Dissertations and Doctoral Studies
Nurse leaders are essential to the advancement of healthcare because of their ability to bridge the gap of knowledge between clinical practice and the business of healthcare. Developing nurse managers is imperative to the future of nursing given their influential role in healthcare. The central topic of exploration in the project was how nurse managers use the American Organization of Nurse Executives (AONE) Nurse Manger Inventory Tool to assess their management skills after exposure to the leadership development program currently available to them. In this project, the novice to expert theory was used to evaluate the existing leadership development program …
Fire Officer Leadership Strategies For Cost Management, Leo R. Sedlmeyer
Fire Officer Leadership Strategies For Cost Management, Leo R. Sedlmeyer
Walden Dissertations and Doctoral Studies
Fire departments in the United States accounted for 31% of municipal budgets with increases of 85% spending between 2015 and 2016. The purpose of this single case study was to explore leadership strategies fire officers used to manage costs associated with hazardous operations. The conceptual framework grounding this study was transformational leadership theory. The participants in this study were 10 fire officers who manage hazardous operations in central Wisconsin. The data collection process included open-ended questions in a semistructured format resulting in transcripts, a review of fire department staffing documents, and personal journal notes. Methodological triangulation was used to compare …
Leadership Strategies For Developing And Implementing Organizational Change, Hardy L. Delay Iv
Leadership Strategies For Developing And Implementing Organizational Change, Hardy L. Delay Iv
Walden Dissertations and Doctoral Studies
Leaders in some narcotics treatment programs struggle with change development and implementation. The objective of this single-case study was to explore strategies used by leaders in a narcotics treatment program to develop and implement organizational change initiatives successfully. Participants included 4 leaders who had developed and implemented successful change initiatives repeatedly for more than 10 years in a narcotics treatment program in the southeastern United States. Bertalanffy's general systems theory was the basis for the conceptual framework. Data collection included semistructured interviews of leaders of a narcotics treatment program and collection of archival data, such as reports relating to strategic …
Influence Of Leadership Style On Leaders' Transition From Private To Public Sector, Lorinda Lee
Influence Of Leadership Style On Leaders' Transition From Private To Public Sector, Lorinda Lee
Walden Dissertations and Doctoral Studies
Leadership can improve the quality of work through motivation or degrade work through pressure. Leadership effectiveness depends on style and work environment. Differences in work environment may create challenges for leaders transitioning from private to public organizations. The purpose of this quantitative correlational study was to examine the relationship between leadership styles and ease of transition from private to public organizations. The study included the full-range leadership model as the theoretical foundation. Seventy-seven public sector employees in Ontario, Canada, participated in a survey to measure leadership style and effectiveness of transition from private to public sector. Results of multiple linear …
A Phenomenological Study On The Leadership Experience Of Teleworking Leaders, Patrice Ann Louie
A Phenomenological Study On The Leadership Experience Of Teleworking Leaders, Patrice Ann Louie
Walden Dissertations and Doctoral Studies
Technological advances and the desire for employees to improve work-life balance have contributed to the growth of telework. Finding and retaining effective leadership talent are critical needs of organizations. Recruitment and retention of leadership talent can be supported by access to perquisites such as the ability to telework. Although research on teleworking employees in general, and virtual team leaders, can inform the industry, few leadership models exist that specifically help understand what it takes to be a teleworking leader. The purpose of this phenomenological study of teleworking leaders filled this gap by examining the experiences of 12 teleworking leaders with …
Nonprofit Sustainability: How Does Departure Of A Founding Leader Impact Outcomes?, Lauren Mcindoo
Nonprofit Sustainability: How Does Departure Of A Founding Leader Impact Outcomes?, Lauren Mcindoo
Walden Dissertations and Doctoral Studies
There is a high failure rate among local community-based nonprofit human service organizations in New York State, which may lead to service gaps in communities. Increasing sustainability may reduce these gaps and allow nonprofits to continue following the first leadership transition. Using McGregor's human resource theory as the guide, the purpose of this phenomenological study was to explore the relationship between leadership succession planning and how departure of founding leaders impacts the sustainability of nonprofits. Data were collected through interviews with 16 leaders that included departing founding leaders, successors, and 2 board members in 4 local community-based nonprofit human service …
Strategies To Improve Job Satisfaction And Reduce Voluntary Employee Turnover Of Nurses, Stewart Proctor
Strategies To Improve Job Satisfaction And Reduce Voluntary Employee Turnover Of Nurses, Stewart Proctor
Walden Dissertations and Doctoral Studies
Job satisfaction and employee turnover affect the health care industry in the form of overworked staff, inadequate health care, and loss of profits. In 2015, the United States health care industry had a shortage of over 923,000 registered nurses. Health care organizations lose an estimated $1.4 to $2.1 billion each year because of registered nurse (RN) turnover. These factors indicate that some managers lack the strategies to increase job satisfaction and reduce RN turnover. The purpose of this single case study was to use the Herzberg 2-factor theory to explore strategies 5 health care leaders use to improve nurses' job …
The Lack Of African American Women Ceos In Corporate America: A Qualitative Phenomenological Study, Rosalind D. Sawyer
The Lack Of African American Women Ceos In Corporate America: A Qualitative Phenomenological Study, Rosalind D. Sawyer
Walden Dissertations and Doctoral Studies
While the number of African American women filling executive level positions in Fortune 500 companies in America has improved, there is still a need for significant improvements in increasing their access to corporate chief executive officer (CEO) positions. African American women occupy only 11.7% of the board seats, and their representation as CEOs has steadily declined. Throughout the history of Fortune 500 companies, there have been only 14 African American men with CEO titles. As of January 2017, there are no African American women CEOs. The purpose of this phenomenological study was to examine the lived experiences and perceptions of …
Organizational Support And Employees' Work-Life Quality, Esther Aina Mesimo-Ogunsanya
Organizational Support And Employees' Work-Life Quality, Esther Aina Mesimo-Ogunsanya
Walden Dissertations and Doctoral Studies
The increasing prevalence of work-life issues in the manufacturing industry is a problem to manufacturing employees in numerous ways. The problem addressed in this study was the relationship between organizational support and work-life quality among employees of a large manufacturing organization located in the Southeastern United States. The purpose of this correlational study was to examine the relationship between the provision of formal and informal organizational support and employees' work-life quality. Ecological system theory, role theory, and social exchange theory informed the theoretical framework of the study. The focus of the research questions was the extent of the relationship between …
An Organizational Attachment Model: Lmx-Social Comparison, Job Embeddedness And Psychological Ownership, Saul R. Valdiviezo
An Organizational Attachment Model: Lmx-Social Comparison, Job Embeddedness And Psychological Ownership, Saul R. Valdiviezo
Open Access Theses & Dissertations
This study investigates the relationship between employees' comparisons of relationship quality with their leader (LMXSC) and attitudinal workplace outcomes. Building on the theoretical principle of LMXSC, I postulate that job embeddedness mediates the relationship between perceived relationship quality and psychological ownership. Additionally, I examine the effects of overall organizational justice to understand how environmental variables impact our attachment model. Our results indicate that LMXSC is an important determinant of psychological ownership and job satisfaction and that job embeddedness mediates these relationships. I examine the proposed model with 471 employees from 37 organizations. The results show partial support for the proposed …
A Mixed Methods Study: Evaluating The Relationship Of Project Manager Competencies And It Project Management Methodologies, Keith A. Mcdermott
A Mixed Methods Study: Evaluating The Relationship Of Project Manager Competencies And It Project Management Methodologies, Keith A. Mcdermott
Open Access Theses
Determining skillsets that are particularly important to the development of an effective project manager can be useful for a variety of applications. These applications range from the hiring of a new project manager for an organization to continued training for current employees. Past research has called upon current project managers to rate what skillsets they see as important to the cultivation of an optimal or effective project manager. Additional research has expanded this idea to determine how skillsets vary between project managers and functional managers (El-Sabaa, 2001). While this research is certainly important, skillset grouping can be further explored. This …
Mid-Level Procurement Manager Leader Development: A Collective Case Study, Douglas Veatch
Mid-Level Procurement Manager Leader Development: A Collective Case Study, Douglas Veatch
Doctoral Dissertations and Projects
The development of high-performing employees with the potential to assume leadership roles remains a vital exercise for organizations. Public and private sector organizations of all sizes have implemented programs focused on developing the next generation of leaders. The researcher explored the issue of how a national service industry organization is experiencing varied levels of success of leader development in the case of geographically dispersed mid-level procurement managers in the trucking logistics group. Guided by elements of successful leader development programs, the purpose of this collective qualitative case study was to discover the common issues and factors that lead to success …