Management Sciences and Quantitative Methods Commons^™

Effective Stakeholder Management Strategies For Information Technology Projects, Andrew Stephen Williams

Walden Dissertations and Doctoral Studies

Information Technology (IT) projects have become critical to business strategy. However, one major issue is that, historically, IT projects have high failure rates, with scholars asserting that ineffective stakeholder management strategies were a major factor for project failure. The purpose of this multiple case study was to explore strategies IT executives use for managing IT project stakeholders by exploring the experiences of 2 CIOs and 4 IT directors in two multinational companies, based in Switzerland. Stakeholder theory was the conceptual framework for this study. Data were collected through semistructured interviews and company documentation, and analyzed using Yin's 5-step data analysis …

Exploring The Impact Of Shared Leadership Styles And Nonprofit Performance, Will Brown

Walden Dissertations and Doctoral Studies

Empirical data have not adequately revealed current methods of nonprofit leadership in a way that reflects shared leadership in the nonprofit sector leaving nonprofit organizations (NPOs) at a disadvantage in relation to understanding and describing leadership effectiveness. Using a conceptual framework that incorporated organizational theory, shared leadership theory, path goal theory, transformational theory, leader member exchange, and fund development theory, this mini ethnographic study was conducted to explore the effect of leadership styles in shared leadership situations and the impact of matched and unmatched leadership styles on NPO funding performance. With the use of purposeful sampling to conduct the study, …

Racial Microaggressions, Faculty Motivation, And Job Satisfaction In Southeastern Universities, Saundra Elizabeth Carr

Walden Dissertations and Doctoral Studies

For racial minority faculty, racism is associated with adverse outcomes, including poor job satisfaction and less motivation, which may lead faculty to leave the teaching profession. It is unknown what relationships, if any, exist among perceived racial microaggression, job satisfaction, and employee motivation among African American (AA) faculty and other faculty of color in colleges and universities in the southeastern United States. Critical race theory provided a framework to investigate the relationship of perceived racial microaggressions toward AA faculty and other faculty of color with motivation and job satisfaction. This study involved a correlational design using multiple linear regressions to …

Amnesty As A Public Policy Tool For Countering Insurgence In Nigeria, Ayodeji A. Dada

Walden Dissertations and Doctoral Studies

Although research has been done on amnesty, little is known about amnesty as a public policy tool toward countering insurgence in Nigeria. The purpose of the study was to examine the role of amnesty as a public policy tool. The research questions are: Is there a difference in people's view of amnesty that explain the relevance of infrastructural facilities to stimulate economic growth and development in Nigeria? And, are there specific citizen characteristics that explain the differences in the way citizens perceive amnesty as a public policy choice? The theoretical framework was based on Marx's ideology of conflict theory. This …

Strategic Leadership In Public Sector Administration In Nigeria, Joy Onyinye Eliogu-Anenih

Walden Dissertations and Doctoral Studies

Inefficiency in the public sector as a result of leadership ineptitude is said to have contributed significantly to the underdevelopment of Nigeria. This has led to the mismanagement of human and financial resources as well as contributed extensively to poor service delivery to the citizens. The research considered the critical role of public sector administration to the functionality of a society, noting that the major determinant for public sector success is leadership effectiveness. The purpose of this qualitative phenomenological study was to identify how leadership ineffectiveness could be addressed in public sector administration in Nigeria and consider the implications of …

Human Capital Strategies Of Leaders In The Food Service Industry, Olivia Patrice Chanté Miller

Walden Dissertations and Doctoral Studies

High voluntary employee turnover in the food service industry often exceeds 60%. Some food service leaders lack strategies to motivate employees to stay with the organization. High voluntary employee turnover negatively affects organizational profitability due to increased employee replacement costs and reduced organizational productivity. The purpose of this multiple case study was to explore the human capital strategies successful food service leaders use to reduce voluntary employee turnover intentions. The target population consisted of 4 managers of 4 different casual dining restaurants in Winston-Salem, NC who successfully used human capital strategies to reduce voluntary employee turnover intentions. The conceptual frameworks …

Strategies To Sustain Positive Leader-Employee Relationships To Increase Productivity, Bont'e Twyman-Abrams

Walden Dissertations and Doctoral Studies

Senior executive leaders face ongoing challenges assessing whether their leadership teams have the competencies to respond to rapidly changing business conditions resulting from negative leader-employee interactions. The purpose of this qualitative single-unit case study was to explore strategies that team leaders at an online, for-profit high school education system located in Delaware, used to sustain positive leader-employee relationships to increase employee productivity. The population consisted of 5 current team leaders (faculty members and executives) at the study site who had experienced team member losses, yet had implemented effective strategies to sustain positive leader-employee relationships and increased employee productivity. The conceptual …

Strategies For Recruiting Cybersecurity Professionals In The Financial Service Industry, Iva Walters

Walden Dissertations and Doctoral Studies

The cybersecurity market is the fastest growing market in the United States; as such, leaders in financial institutions recognize their businesses are vulnerable, as money is accessible within computerized banking systems. The purpose of this multiple case study was to explore what strategies financial service leaders- use to recruit cybersecurity professionals. The conceptual framework for this study was the hierarchy of needs and stakeholder management theory. Data collection involved company archival documents and semistructured, open-ended interviews with 5 financial service leaders in the Midlands area of South Carolina who recruited skilled cybersecurity professionals to support long-term business sustainability. Coding, clustering, …

Role Of Middle Managers In Mitigating Employee Cyberloafing In The Workplace, Anizizo Aku

Walden Dissertations and Doctoral Studies

Companies in the United States are concerned about the indeterminate effectiveness of corporate cyberloafing mitigation efforts leading to the persistence of employee cyberloafing behavior. Although middle managers are the driving force behind the transformational influences that guide employee productivity and could proffer practical solutions, a lack of clarity surrounds the middle manager's role in the overall cyberloafing mitigation efforts within organizations. The central research question for this transcendental phenomenological research study explored the lived experiences of middle managers regarding their roles in mitigating employee cyberloafing at higher education institutions in Florida. This study used a social constructivist-interpretive framework that draws …

The Trilogy Of Science: Filling The Knowledge Management Gap With Knowledge Science And Theory, Anthony Shawn Bates

Walden Dissertations and Doctoral Studies

The international knowledge management field has different ways of investigating, developing, believing, and studying knowledge management. Knowledge management (KM) is distinguished deductively by know-how, and its intangible nature establishes different approaches to KM concepts, practices, and developments. Exploratory research and theoretical principles have formed functional intelligences from 1896 to 2013, leading to a knowledge management knowledge science (KMKS) concept that derived a grounded theory of knowledge activity (KAT). This study addressed the impact of knowledge production problems on KM practice. The purpose of this qualitative meta-analysis study was to fit KM practice within the framework of knowledge science (KS) study. …

Strategic Alignment Of Information Technology Projects And Project Success, Joan Barnes

Walden Dissertations and Doctoral Studies

Alignment of information technology (IT) projects remains a concern for business executives and negatively impacts IT investments through failed projects. Drawing from the theory of systems thinking and the concept of holism, the purpose of this correlational study was to provide executive leaders with information about influences associated with the independent variables of project alignment and performance outputs, and the dependent variable, project success rates. Accordingly, the research question addressed the relationship between the 2-predictor variables and the outcome variable. Data collection involved a nonprobability, purposive sample of 49 credentialed project managers from Arizona who completed an online survey. Results …

Leadership Style And Organizational Citizenship Behavior In Community-Based Mental Health Facilities, Paula Ann Lucey

Walden Dissertations and Doctoral Studies

A dramatic and historic evolution has occurred as mental health care has shifted from institutional-based care to community-based care. Framed by the social exchange theory, the purpose of this study was to identify the correlation of the leadership style of supervisors in residential care facilities with the organizational citizenship behavior of the residential care workers. The research questions focused on the correlation between the leadership styles and organizational citizenship behavior (OCB) with a secondary focus specifically on transformational leadership. Residential care workers in 3 states working in 65 facilities within a single organization completed 2 surveys: the Multifactor Leadership Questionnaire …

Strategies For Managing The Shortages Of Registered Nurses, Jody-Kay Mcfarlane Peterson

Walden Dissertations and Doctoral Studies

The purpose of this multiple case study was to explore strategies that healthcare facility leaders in Central Minnesota use to recruit and retain qualified nurses. Participants were 6 healthcare facility leaders including 2 nursing directors, 2 human resource personnel, 1 nurse supervisor/administrator, and 1 nurse recruiter who had the knowledge and experience in recruitment and retention of Registered Nurses (RNs) in healthcare facilities in Central Minnesota. The Herzberg 2-factor theory was the conceptual framework. Semistructured interviews were used to collect data. Data were analyzed using Morse's 4 steps data analysis process. The major themes were recruitment strategies and retention incentives. …

Effects Of Change Valence And Informational Assessments On Organizational Readiness For Change, James Edward Phillips

Walden Dissertations and Doctoral Studies

Nearly two-thirds of organizational change initiatives are unsuccessful due to a lack of high levels of change readiness prior to implementation of the change. A review of the literature supported the importance of establishing organizational readiness for change (ORC), but a gap remained in the empirical data and extant literature about whether presumed antecedents identified in ORC theory contribute to increased levels of ORC. The purpose of this study was to gather empirical data to address this question of whether change valence and informational assessment scores are associated with increased levels of organizational readiness for implementing change. The research design …

Virtual Team Success: The Impact Of Leadership Style And Project Management Experience, Albert Udom

Walden Dissertations and Doctoral Studies

The ability of project managers to effectively lead virtual teams is an important factor in the teams' success. Since the 1990s, organizations' use of virtual teams to plan and execute projects has increased, yet virtual teams continue to have high failure rates. The purpose of this correlational study was to examine whether a relationship exists between leadership styles, years of project management experience, and success of virtual teams. I used the path-goal theory of leadership as the theoretical framework for this study. A nonpurposive random sample of 160 project managers in the San Francisco Bay Area who had obtained the …

Efficacy Of Social Media To Promote Green Technology Use, Ehi E. Aimiuwu

Walden Dissertations and Doctoral Studies

Global warming has become a major threat to life, yet very little information systems

research has been conducted to help sustain the environment and many people do not

understand how social media can be used to combat global warming and climate change

to save the earth. The purpose of this single qualitative case study was to explore whether

social media can be used to increase the use of green technology, thereby reducing the

cost of environmental sustainment. According to the integrated sustainability framework,

which served as the conceptual framework for the study, firms should include green

practices in their business …

Leader - Member Exchange And Performance In Nonprofit Human Services Organizations, Charles A. Archer

Walden Dissertations and Doctoral Studies

Success of nonprofit human services organizations depends upon the ability to cultivate high quality performance among staff members. Employees of such organizations experience lower job satisfaction when managers disregard their opinions or treat them as unimportant. The purpose of this qualitative, exploratory case study was to explore employees' perspectives on the quality of their relationships with their supervisors and impacts of that perception on job performance. The central research questions regarded how employees understood those relationships and their impact on their work success. Using the framework of leader-member exchange (LMX) theory, which centers upon the employee-supervisor relationship, data were collected …

Work Motivation Theory: Identifying Multi-Generational Values In The Workplace, Rhonda Rochelle Brown-Crowder

Walden Dissertations and Doctoral Studies

The workforce is diverse on gender, race, ethnicity, culture, work styles, and age. Employees from different generations have varying expectations of what they value from the workplace and therefore approach work differently. Generational differences can lead to mistrust and communication breakdowns. They can also impact job satisfaction and productivity. The Generational Cohort Theory was utilized in this nonexperimental study, and the sample was recruited from CB Richard Ellis Real Estate Group. The purpose of this study was to determine the work values differences among the 4 generational cohorts: Silent, Baby Boomers, Generation X and Millennials. The research questions for this …

Balancing Career And Family: The Nigerian Woman's Experience, Ngozi Eze

Walden Dissertations and Doctoral Studies

Nigerian women have become more integrated into the workforce, but this integration has led to conflicts between work and family responsibilities. The purpose of this phenomenological study was to explore the lived experiences of Nigerian women regarding challenges and strategies in management and leadership positions in relation to their domestic lives and responsibilities. Liberal and social feminist theory and gendered leadership theory were used as the conceptual framework of the study. The findings of this study came from data obtained from semistructured interviews with 15 Nigerian women in leadership and management positions regarding their perceptions and lived experiences of balancing …

Employee Perceptions Of Loyalty As A Factor Of Performance. Grounded Theory Approach, Chanaz Gargouri

Walden Dissertations and Doctoral Studies

The relationship between employee loyalty and organizational performance has long been recognized but not included in performance appraisal models. This study identifies the perspectives of Master of Business Administration (MBA) candidates at a small private university in the eastern U.S. Fifteen interviews were conducted after distributing flyers among MBA classes and interested students volunteered to participate. The study was qualitative, based on personal interviews, to explore how loyalty is perceived in relation to performance. The theoretical framework used was Hogan's (1983) socioanalytic theory to explain differences in people's performance at work. Through use of a grounded theory approach, employees' perceptions …

Management Contingencies Between Privately-Funded And Publically-Funded Broadcasting Organizations, Michael Godson-Amamoo

Walden Dissertations and Doctoral Studies

Organizations, for-profit or not-for-profit, continually assess demands from their internal and external stakeholders and adjust their operations and strategies for long term sustainability. Building on the classical contingency theory of organization, the purpose of this cross-sectional study was to identify the differences of operational values and principles between private and public broadcasting organizations; an additional goal was to examine how these organizations use their operating choices to adapt to their environment. In a comparative study design between for-profit and not-for-profit broadcasting organizations as independent variables, the focus of the study was to compare 3 groups of dependent variables regarding operational …

Exploring General Career Barriers And Self-Constructed Career Impediments Of Minority Women Managers And Leaders, Octavia A. Harris

Walden Dissertations and Doctoral Studies

In 2016, the U.S. Census Bureau indicated only 39.1% of women occupied management and leadership occupations. The absence of women in leadership roles minimizes career aspirations, reduces the benefits of gender diversity, and lowers growth opportunities for women. The purpose of this interpretive hermeneutical phenomenological study was to unveil the lived experiences of a sample of minority women managers and leaders in the finance and insurance sector in Central Florida who encountered general career barriers and self-imposed career impediments that hindered them from advancing. The conceptual framework that guided this study was the social cognitive career theory coupled with the …

Aluminum Production Costs: A Comparative Case Study Of Production Strategy, Joseph Nloga Ndjebayi

Walden Dissertations and Doctoral Studies

Slumping world aluminum prices have energized some aluminum producers to institute strategies to reduce product costs. This multiple comparative case study explored the strategies used by 4 aluminum producers in Western Europe: 2 companies that have successfully reduced production costs and 2 companies that have not. Wicksteed's economic theory of production and production costs was the conceptual framework for this research. Data from the companies' strategic and industry reports and from interviews with 32 senior managers were analyzed using pattern finding and clustering, a recursive approach to data gathering and analysis established by Miles, Huberman, and Saldana. Six themes emerged: …

Strategies For Mitigating Low-Cost Airlines' Passenger Complaints, Michael Jay Price

Walden Dissertations and Doctoral Studies

Representatives of the U.S. Department of Transportation's Bureau of Transportation Statistics reported that passenger complaints filed for the first quarter of 2015 were up 14.4% over the same period of the previous year. The purpose of this single case study was to explore strategies for mitigating low-cost airlines' passenger complaints. Porter's generic strategies provided the conceptual framework for this research study. Data were collected from 3 ground service managers employed by a low-cost airline in Florida using semistructured interview questions, direct observation, field notes, and review of the airline's website and public documents filed with the U.S. Securities and Exchange …

A Complex Systems Simulation Study For Increasing Adaptive-Capacity, Kadambari Ram

Walden Dissertations and Doctoral Studies

Examination of empirical research confirmed that climate change is a complex problem of anthropological origin and revealed the need for a management framework to facilitate strategic decisions aimed at mitigating a rise in global temperatures of 2-°C linked to irresponsible and unsustainable business practices. The purpose of this simulation study was to develop a management framework of resilience, robustness, sustainability, and adaptive-capacity (RRSA) for organizations viewed as complex systems to address the current unsustainable state. As such, the evolutionary-RRSA prisoner's dilemma (PD) simulation was developed using an evolutionary game theory approach to agent based modeling and simulation, to generate data. …

Social Responsibility Strategies To Improve Firm Performance, Dennis Vincent Reade

Walden Dissertations and Doctoral Studies

Historical research on corporate social responsibility (CSR) and its influence on corporate financial and social results arrived at contradictory findings. Although 95% of the world's 250 largest corporations reported investing in CSR activities in 2011, some managers lack strategies to evaluate CSR effectiveness. This multiple case study explored strategies that 6 CSR managers with CSR oversight in privately owned companies in Brazil used to effectively enact CSR. The stakeholder theory was the conceptual framework for this study. Data were collected through individual interviews and supplemented with company annual reports to explore the strategies managers employed to evaluate CSR effectiveness. Member …

An Inquiry Into Factors Of Leadership And Cohesion In Complex Teams, Jeffrey White

Walden Dissertations and Doctoral Studies

The external competitive environments and internal group dynamics of organizations are increasing in complexity resulting in new challenges for organizational leaders to improve performance in underperforming teams. The purpose of this phenomenological study was to address what factors led to high-innovation outcomes in complex adaptive systems using a framework constructed from elements of complexity leadership theory and group dynamics research. An in-depth interviewing approach was used to collect data on the lived experience and meaning the participants attributed to their experiences regarding improved team performance. A total of 21 participants were selected from multiple business settings where their team experienced …

Strategies Used By Nonprofit Leaders To Motivate Volunteers, Michael C. Williams

Walden Dissertations and Doctoral Studies

A motivated volunteer workforce is essential to many nonprofit organizations and the success of the organizational leaders. The purpose of this qualitative single-case study was to explore motivational strategies used by 3 leaders of a nonprofit organization in Minnesota's Valley X through the conceptual lens of Maslow's theory of human motivation. Data were collected using semistructured interviews, organizational documents, and online databases. Using thematic analysis, 4 key themes emerged: process strengths, process opportunities, results strengths, and results opportunities. Open communication, appreciation events, building relationships, and recognition and rewards are strategies that nonprofit leaders can use to motivate their workforce, especially …

How Organizational Turbulence Shapes The Broker Vision Advantage, Jesse Fagan

Theses and Dissertations--Management

Research on social networks has established that those who bridge the gaps between dense social groups (i.e. structural holes) are granted a “vision advantage” compared to those who are embedded in dense groups. A common explanation for the advantage is that bridging a structural hole provides the broker with access to diverse information. What is less clear is how this process performs when the organizational context is turbulent. I propose that in a turbulent organizational context, when the organization is experiencing dramatic changes, employees benefit less from building a repertoire of diverse information and instead benefit more from adopting socially …

Review Of “Dreammakers: Innovating For The Greater Good” By Michele Hunt, Dreammakers (Dreammakers.Org), Sang M. Lee

Department of Management: Faculty Publications

This is an inspiring book about DreamMakers, those individuals and organizations that have the audacity to rethink, redesign, and co-create a new world view of doing well by doing good. These dream makers aspire to reset the workings of the world to alleviate major ills and problems that societies face today. To understand and appreciate this book fully, we need to know about the author.

Michele Hunt is an extraordinarily successful lady with colorful professional background. Upon graduation from college (BA in Sociology from Eastern Michigan University and MA in Sociology from University of Detroit), she worked for 9 years …