Management Information Systems Commons^™

Live, Virtual, And Constructive Environments For Performance Support, John Michael Lacontora

Dissertations

As military systems become more complex, the operation and support of these systems becomes intrinsically more difficult. The U.S. Army's current procurement process relies on industry to provide embedded training and performance support tools for the systems they produce. These tools are relatively new and in the early stages of development. As yet, they have failed to meet the needs of the technicians that are required to support these complex systems. Current efforts to provide enabling technologies that enhance the capabilities of automotive maintenance technicians are concentrated in three professional communities. First is the Performance Improvement community where work is …

An Exploratory Analysis Of Factors Affecting Participation In Air Force Knowledge Now Communities Of Practice, David C. Fitzgerald

Theses and Dissertations

As the AF continues to lose its knowledge base through retirements and downsizing, the need to get maximum use from the remaining knowledge base becomes increasingly important. In their efforts to help the Department of Defense and the Air Force Chief Information Officer (AFCIO) meet their knowledge management goals, Air Force Material Command (AFMC) has been working to implement the use of communities of practice. A primary goal of AFMC/DRW , the AF Knowledge Now program office, and the office of the AFCIO is to increase effectiveness and participation within communities of practice. The goal of this research is to …

Identifying The Benefits Of Knowledge Management In The Department Of Defense: A Delphi Study, David P. Sasser

Theses and Dissertations

Knowledge Management (KM) has been identified as one of several enablers of the current Transformation effort in the Department of Defense (DoD). Knowledge management is "the attempt to recognize what is essentially a human asset buried in the minds of individuals, and leverage it into an organizational asset that can be accessed and used by a broader set of individuals on whose decisions the firm depends" (Davenport & Prusak, 1998). The ultimate goal of KM is to take advantage of this knowledge asset in order to provide some level of benefit to the organization (Davenport & Prusak, 1998; Nonaka, 1996). …

Design And Evaluation Of A List Gathering Tool In A Web-Based Collaborative Environment, Yuanqiong Wang

Dissertations

This research focuses on how to build a "list" structure to combine individual items of information into some sort of structure that converts the individual items of information into a structure of knowledge relative to the problem. Software was designed to provide relationships among and comparisons of the contributions in a "list" structure, so that individual members of a group process will be able to understand the contributions of information made by the group as a whole.

A List Gathering Tool was designed and implemented, which is one component in a Web-based Social Decision Support System (SDSS) Toolkit. Then, a …

Visualization Of Career-Related Computer-Mediated Communication For Increased Knowledge Management, Marc A. Grayson

Theses and Dissertations

Retention and retrieval of organizational memory has been the concentration of many conceptualized models of an organizational memory information system (OMIS). This thesis presents an extended view for system development of an OMIS from a knowledge management perspective. The United States Air Force maintains various career-related mailing lists (listservs) for information technology (IT) specialists sponsored by the Air Force Communications Agency (AFCA). AFCA has realized the importance of monitoring the communication for patterns in content and behavior. This thesis details an experimental study, which includes a repository of computer-mediated communication (CMC) of IT specialists, analyzed by software created for this …

Incorporating Organizational Culture Into A Decision Framework For Identifying And Selecting Knowledge Management Projects, Jeffrey A. Phillips

Theses and Dissertations

Knowledge management is an emerging business practice throughout commercial industry and is becoming more recognized as a valuable concept in the Department of Defense and the Federal government. In March 2001, Captain William Bower completed a research effort that proposed a framework model for guiding the identification and selection of knowledge management initiatives within the Air Force. The members of the Delphi committee that participated in the original research to develop the decision framework recommended that organizational culture be more emphasized. Therefore, this research effort evaluated the decision framework proposed by Captain Bower and adapted the framework by including organizational …

An Heuristically Critical Reflective Practititioner Researches The Explication Of Tacit Knowledge In Three Case Studies Investigating A Web-Based Knowledge Management System And In Professional Academic Practice, Edward Sek Wong

Theses: Doctorates and Masters

In this thesis, I report on a critical and reflective practitioner heuristic inquiry investigating three case studies on the adoption and use of a Web-based knowledge management system. In addition, I investigate the research process itself and my own professional academic practices. Of particular interest is the conversion of group's, individual's, and eventually my own tacit knowledge into explicit knowledge, whether in the organisational or personal domains. In this thesis, I seek to explain why the explication of tacit knowledge is important for individuals, organisations, and me, with a potential to motivate efficiency and effectiveness and especially empowerment within an …

Blending Business And It Strategy : A Conceptual Model, R Ramaswamy

IIMB Management Review

In this new age of the knowledge-based economy, the search for a more dynamic and sustainable competitive advantage has led to many organisations investing substantially in IT–based tools and solutions. But in most cases these investments have not been justified by the returns. The main reason for this is the disjointed manner of framing business and IT strategies leading to the segregation of the people, process, and technology aspects of management. Moreover, the benefits are marginal if carried out over existing strategies, structures, and processes. To derive the real benefits of investments in IT and paradigms of transformation in the …

Managing Industrial Knowledge : Creation, Transfer And Utilization Edited By Ikujiro Nonaka And David Teece, New Delhi: Sage Publications, 2001., N Dayasindhu

IIMB Management Review

No abstract provided.

An Investigation Of Environmental Factors That Influence Knowledge Transfer In The Air Force, Darin A. Ladd

Theses and Dissertations

The Air Force presently spends more than $4.9 billion annually on information technology (IT). However, the IT infrastructure has been identified as inappropriate for supporting the Air Force mission. To improve this situation the Air Force has identified infrastructure flexibility as key to future success. To find the level of flexibility, this study measured the perception of Air Force communications, computer, and information career field members (33SX and 3COX2 career fields) on the level of IT infrastructure modularity (data modularity and application modularity) and integration (platform compatibility and network connectivity). This thesis looked at two constructs that indicate IT infrastructure …

Creating The Km Infrastructure At Infosys : The Technology Challenge, V P Kochikar

IIMB Management Review

No abstract provided.

Learning From Linux, Sourav Mukherji

IIMB Management Review

Conventional wisdom on knowledge management deems organisations as essential vehicles for collaborative knowledge creation but here the entire process of knowledge creation takes place outside the boundary of any formal hierarchical organisation, creating a paradox for knowledge management. An attempt is made here to analyse the Linux development process to help resolve this paradox, and in the process, provide some insights Award Winning Student Essay Learning from Linux for organisational knowledge management.

Knowledge Management In Organisations : An Overview, Abhoy Ojha

IIMB Management Review

Within the last few years, the topic of knowledge management in organisations has generated a lot of interest in the corporate sector. While knowledge has always been important for the success of an organisation, it is only in the last few years that it has received so much attention. The selection of papers in the round table tries to capture the current state of the field with particular emphasis on knowledge management issues in the Indian context.

Km In Wipro Infotech : A Case Review, Anurag Srivastava, N Rajendhiran, Nandini Prasanna, Satish Prasad

IIMB Management Review

In recent times knowledge management has become a critical initiative for organisations. According to Tom Stewart1, an organisation that is not managing knowledge is not paying attention to business. Every company needs to answer the questions What do we know? and Where is the knowledge? Companies around the world have begun to make real business contributions through practices associated with knowledge management. Practices centred around KM have started yielding substantial results in global companies like Buckman Laboratories, Arthur Andersen, Microsoft, E&Y, Chevron, HP, BP Amoco, Booz Allen. More and more companies are initiating KM in their organisations to gain competitive …

Knowledge Management In The Cost Analysis Knowledge Domain: Generating, Organizing, And Developing Knowledge For Crosschecking Cost Estimates, Ryan J. Rueve

Theses and Dissertations

Two problems the Aeronautical Systems Center's Acquisition Cost Division (ASC/FMC) is encountering with its Life Cycle Cost/Lean Process Initiative (LCC/LPI) efforts are (Marshall and Seibel. 2000): (1) a high proportion of inexperienced to experienced cost analysts which makes access to valuable expertise limited, and (2) knowledge loss due to turnover of experienced cost analysts. To address these problems, this thesis presents a four-step tailored methodology to identity tasks or processes important to the functioning of an organization, capture knowledge from experts pertaining to those tasks (generate content), convert that knowledge into a flowchart (organize content), and have experts critique the …

Development Of A Decision Framework For Knowledge Management Projects, William D. Bower

Theses and Dissertations

Air Force resources are being committed to fund, implement, and support organizational knowledge management initiatives without any overarching Air Force Knowledge Vision or Knowledge Strategy to guide these efforts. The purpose of this research is to provide a framework model and framework implementation process that can be used to guide the identification, selection, and eventual implementation of Air Force knowledge management projects. An initial Literature Review was conducted and the findings were used to develop a framework model to guide the identification and selection of appropriate knowledge management initiatives that are consistent with organizational strategy and strategic objectives. Next, a …

Bank Automation In India: Transition To Next Millennium, V B Kaujalgi

IIMB Management Review

No abstract provided.

Managing Knowledge Workers: Benchmarking Indian It Organisations, Narendra M Agrawal

IIMB Management Review

No abstract provided.

It And Innovation, Umesh Rajamani

IIMB Management Review

No abstract provided.

Project Managers In The Software Industry: A Competency Profile, V Anand Ram, S Jagadish

IIMB Management Review

No abstract provided.