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Articles 211 - 240 of 328

Full-Text Articles in Management Information Systems

User Perceptions Of The Benefits Of Implementing An Erp System: A Case Study, Jaideep Motwani, Dinesh Mirchandani, Victor E. Sower Jan 2001

User Perceptions Of The Benefits Of Implementing An Erp System: A Case Study, Jaideep Motwani, Dinesh Mirchandani, Victor E. Sower

Journal of International Information Management

Given the large time and fitiancial commitment that an ERP project requires and the potential benefits it can offer if successfidly implemented, it is important to understand the factors that facilitate and inhibit the success ofEP,P implementation. By means of a case study of a global energy company, we first examine the factors that facilitate and inhibit the success of their ERP implementation. We draw on the theory of business process change when analyzing the implementation process. Next, we examine the perceptions non-management professional users of the ERP system (who were not members of the ERP implementation team) have of …


An Integrated Spatial Dss For Site Selection For Service Organizations In Developing Countries, Mehdi Beheshtian Jan 2001

An Integrated Spatial Dss For Site Selection For Service Organizations In Developing Countries, Mehdi Beheshtian

Journal of International Information Management

An Integrated Spatial Decision Support System (ISDSS) is developed for finding locations where people can access post offices with minimum travel time between their residences and the post offices and their next destinations. Location-allocation models may be used to determine sites for these transshipment nodes. Due to the nature of traffic and unstructured zoning and all other non-predictable variables, network models may not be applied to find the optimal solution. Instead a gravity model is used to find a solution, which both minimizes the number of post offices and minimizes before-and-after travel times. The result of this system is a …


A Fuzzy Expert System For Small Business Loan Processing, Vipul K. Gupta, Serkan Celtek Jan 2001

A Fuzzy Expert System For Small Business Loan Processing, Vipul K. Gupta, Serkan Celtek

Journal of International Information Management

In recent years, managerial applications of artificial intelligence, especially in the area of financial services, has received considerable attention. In this paper, a fiizzy logic expert system is developed for approvals of small business loans. Previous studies have used non-fuzzv expert systems. But the fuzzification of the variables used in a business loan approval decisionmaking promises more efficient results. Furthermore, another distinct feature of this paper is its focus on small business loans. CubiCalc fuzzy expert system shell is used to develop the expert system. Knowledge acquisition is made using the resources and expertise of a Small Business Development Center. …


Physical Security Models, Philosophies, And Context, Karen A. Forcht, S. E. Kruck Jan 2001

Physical Security Models, Philosophies, And Context, Karen A. Forcht, S. E. Kruck

Journal of International Information Management

This paper presents physical security of a computer facility within the context of a corporate environment. The context is established from several different perspectives. It first presents physical security philosophies and illustrates the philosophies via the Onion and Garlic Models. It defines a process for identifying and describing transition strategies between security levels. Once the models are defined, a Macro View of physical security is presented. This view discusses physical security goals and critical factors such as budget, monitoring and redundancy. With this context established, the Micro View is presented. Its focus is on information technology (IT) facilities that protect …


Information Systems Objectives: Perceptions Of Information Systems Developers Of Different Cultures, Dane K. Peterson, Chung S. Kim Jan 2000

Information Systems Objectives: Perceptions Of Information Systems Developers Of Different Cultures, Dane K. Peterson, Chung S. Kim

Journal of International Information Management

An increasing number of corporations are developing and implementing information sys tems (IS) applications which cross national boundaries and span diverse cultures. As a result of the cultural differences, IS developers in different countries may have very different perceptions regarding the objectives of an IS. In the current study, developers from three countries - Japan, Taiwan, and the United States - rated the importance of eight objectives of a successful IS. The eight objectives are categorized by hierarchical levels, and also as short-term or long-term goals. The results indicated the IS developers viewed objectives at the system and organizational levels …


An Artificial Intelligence Approach To Goal Programming Goal Structure Development Using Ahp, Jagan Iyengar, Mukesh Srivatsava Jan 2000

An Artificial Intelligence Approach To Goal Programming Goal Structure Development Using Ahp, Jagan Iyengar, Mukesh Srivatsava

Journal of International Information Management

An expert system is proposed to help non-operation research users to formulate goal programs. The developmental tool being used is VP-Expert. The proposed expert system will used constraint information to assist users in goal selection. Goal structure will be constructed using a pairwise comparison technique, similar to the AHP approach.


Managing Data Quality In The Health Care Industry: Some Critical Issues, Binshan Lin, Houn-Gee Chan Jan 2000

Managing Data Quality In The Health Care Industry: Some Critical Issues, Binshan Lin, Houn-Gee Chan

Journal of International Information Management

Data quality analysis in health care is a large and ongoing problem. Because the scope oj health care information systems is extremely broad and because most such systems have either a direct or indirect impact on the provision of health care, their quality is a topic of critical importance for information management professionals. Of vital concern is the data flow from the point of patient service delivery to an end point of decision support and analysis of the data derived from the encounter. The historical use of these data, their current uses and how industry dynamics have created a need …


Policing Efficacy: Socioeconomic Destiny Or Effective Information Analysis, Brian D. Lynch Jan 2000

Policing Efficacy: Socioeconomic Destiny Or Effective Information Analysis, Brian D. Lynch

Journal of International Information Management

Tlie efficacy of new policing techniques has called in to question a long held canon of criminologists: that vast social forces (such as poverty, racism and demographics) beyond police control are the primary determinants of criminal activity. A new approach to policing called COMSTAT (computerized analysis of crime statistics) has resulted in a significant reduction in criminal activity within the cities that have adopted it according to FBI Uniform Crime Report data. These results were achieved by quickly identifying and targeting minor social disorders crimes (such as graffiti, loitering, and vandalism) before they lead to major social disorders (such as …


Use Of Replication Technology In A Global Software Development Environment, Bhushan L. Kapoor, Ram Singhania Jan 2000

Use Of Replication Technology In A Global Software Development Environment, Bhushan L. Kapoor, Ram Singhania

Journal of International Information Management

In this article, we have proposed a new global software development support system. Until now, the technological challenges in global software development support have been addressed on a semi-automatic ad hoc basis by Groupware technologies such aS electronic mail, teleconferencing, electronic meetings, calendaring and scheduling, and workflow. These methods are usefid but do not address the issues of site autonomy, and transactional consistency. Our proposed software development support system is based on replication technology. In our system, each software development center has the ability to make additions and modifications. Further, the system also maintains transactional consistency so all sites have …


The Influence Of Dss Types, Decision Style, And Environment On Individual Decision Making, Jagannathan V. Iyengar Jan 2000

The Influence Of Dss Types, Decision Style, And Environment On Individual Decision Making, Jagannathan V. Iyengar

Journal of International Information Management

Cognitive style, measured by Myers-Briggs Type Indicator, was used to categorize decision makers. Information source in the form of different DSS types was provided to help the decision makers make more effective decisions. The research attempted to investigate systematically the effects of cognitive style and DSS usage on the decision maker's perception of risk in the context of capital expansion projects. The research encompassed analysis of behavior under conditions of uncertainty for two values of the cognitive dimension, sensing-intuition (S-N), and use of two types of information sources, data-bases DSS (DBDSS) and model based DSS (MBDSS). The behavior was studied …


The Effect Of Anonymity On Electronic Meetings, Milam Aiken, Carl Rebman Jan 2000

The Effect Of Anonymity On Electronic Meetings, Milam Aiken, Carl Rebman

Journal of International Information Management

The use of anonymity has been attributed to be a major factor in the success of electronic meetings, contributing to greater participation, more and better comments, and higher satisfaction. Several studies have attempted to measure its affect on meetings, but none has investigated non-anonymous, pseudo-anonymous, and anonymous treatments in the same experiment. A study using these three types of groups in electronic meetings to discuss a relatively noncontroversial topic revealed no statistically significant difference in the number of comments generated per person, level of process satisfaction, and other self-perceived measures.


Enterprise Resource Planning: Solutions And Practices, Ephrem Eyob Jan 2000

Enterprise Resource Planning: Solutions And Practices, Ephrem Eyob

Journal of International Information Management

Enterprise-wide integration or Enterprise Resource Planning (ERF) is becoming the mantra of firms and organizations that need to integrate their business processes within the firm and in some instances with other firms such as suppliers when supply chain management is a strategic objective. Without Information Technology (IT) much needed integration of different functional areas would be very difficult, if not impossible, to mesh these seemingly disparate functional areas and processes into a tightly stitched web-like structure that shares business processes information. Integration is creating a leaner, flatter, and meaner company that is more responsive to its environment (Hammer, 1990). This …


E-Commerce: How The Times Have Changed, Jeanne King, Patrick Mcinturff, C.E. Taipe Rohm Jan 2000

E-Commerce: How The Times Have Changed, Jeanne King, Patrick Mcinturff, C.E. Taipe Rohm

Journal of International Information Management

The advent cf E-Commerce and the information age are catalyzing fundamental decision making processes as well as their management. In this article the authors develop a functional definition of information which forms the resource base in evolving decision making activities where uncertainty and short time horizons tend to predominate. The article also makes the case that modem managers will need to be entrepreneurial.


Revisiting Readability Of Management Information Systems Journals, Parviz Partow-Navidad Jan 2000

Revisiting Readability Of Management Information Systems Journals, Parviz Partow-Navidad

Journal of International Information Management

Academicians and practitioners in the Information Systems (IS) use the IS publications to acquire information about the latest developments in the field. Some publications are harder to understand than others and may not be effective if the reader is not capable of fully comprehending the contents. Therefore, of great consequence is the readability of journals in the field. This paper presents results of a survey conducted to determine the readability of information systems journals based on the Flesch-Kincaid Formula.


Erp Driven Marketing Benefits, Mary E. Shoemaker Jan 2000

Erp Driven Marketing Benefits, Mary E. Shoemaker

Journal of International Information Management

Enterprise Resource Planning (ERP) software has been implemented by the majority of the large corporations in the world in order to streamline and integrate their internal business processes. The impact of this multi-million, sometimes billion dollar IT investment is mostly measured in terms of ROI, cost savmgs and productivity improvement. However, marketers should not ignore the benefits an ERP system can bring them and their customers. This paper describes five benefits marketers derive from an ERP implementation. These are information availability, streamlined processes, sales force support, strengthened business partners, and support for globalization.


Brainwriting In Virtual Legislative Sessions, Milam Aiken Jan 2000

Brainwriting In Virtual Legislative Sessions, Milam Aiken

Journal of International Information Management

Many studies have demonstrated the efficiency and effectiveness of using group support systems in large, face-to-face meetings known as legislative sessions. However, few have investigated how individual participants or sub-groups in different rooms linked via a computer network, forming a "virtual" group, may use the systems. An experiment using two sizes of virtual groups (8 and 16 participants) showed that participants were satisfied with the meeting process. In addition, there were no significant differences in five process and outcome variables between the two sizes of groups, indicating that an upper limit on the size of the virtual groups had not …


Resource Estimation Of Information Systems Projects: A Case Study, George Royce, Uma G. Gupta Jan 2000

Resource Estimation Of Information Systems Projects: A Case Study, George Royce, Uma G. Gupta

Journal of International Information Management

Estimating resource requirements on any project is challenging and this is certainly the case for Information Systems (IS) projects. The impact of resource estimation of I/S projects has far reaching consequences, for the individual, the team, and the organization as a whole. In spite of its critical importance, estimating project resource requirements is still somewhat arbitrary and ad hoc in many organizations. Thjs paper presents a case study about a large insurance company and its efforts to develop aid implement a successful estimation model for IS projects. The impact of this methodology on productivity and cost savings is also outlined. …


Group Support System Research In The 1990s: Leaders In Research Productivity, Zachary Wong Jan 2000

Group Support System Research In The 1990s: Leaders In Research Productivity, Zachary Wong

Journal of International Information Management

Research using Group Support Systems has increased gradually from their beginning in 1984, and the area is a significant part of the overall MIS literature. Because of its importance, a few studies have attempted to identify the leading researchers and institutions in the area as well as trends over the years. This study updates the analysis with a survey of 236 papers published during the 1990s from 43 academic journals. The results show that many of the researchers identified earlier are still leaders, but individual rankings have changed.


Forecasting The United States Gross Domestic Product With A Neural Network, Milam Aiken Jan 2000

Forecasting The United States Gross Domestic Product With A Neural Network, Milam Aiken

Journal of International Information Management

Forecasting the Gross Domestic Product (GDP) of the United States is one of many estimates to predict the economic health of the country. Current forecasting techniques use consensus estimates of experts, econometric models, or other statistical methods. Relatively little research has been devoted to how artificial neural networks may improve these forecasts, however. This paper describes how a neural network using leading economic indicator data predicted annual GDP percentage changes one year into thefiiture more accurately than competing techniques over a ten-year period.


Cross-Cultural Issues In Virtual Team Support: Communication Characteristics And Task/Technology Perceptions From Mexican And U.S. Team Members, Richard E. Potter, Pierre A. Balthazard Jan 2000

Cross-Cultural Issues In Virtual Team Support: Communication Characteristics And Task/Technology Perceptions From Mexican And U.S. Team Members, Richard E. Potter, Pierre A. Balthazard

Journal of International Information Management

We present a study of cross-cultural virtual teams supported by two computer-mediated communication technologies (electronic mail and the World-Wide Web). Our primary focus is to identify how cultural differences affect users' task and technology perceptions. Dyads made up of members from the United States and Mexico created a five-page strategic plan for the implementation of a joint MBA international business capstone course that establishes strong international bonds between the students of both institutions. Team members generated ideas, made decisions, and created a common strategic course through Email-based correspondence. They also had access to a project coordination guide, which was a …


A Hierarchy Fuzzy Mcdm Method For Studying Electronic Marketing Strategies In The Information Service Industry, Michael T. Tang, Gwo-Hshiung Tzeng, Shinn-Wen Wang Jan 1999

A Hierarchy Fuzzy Mcdm Method For Studying Electronic Marketing Strategies In The Information Service Industry, Michael T. Tang, Gwo-Hshiung Tzeng, Shinn-Wen Wang

Journal of International Information Management

In this paper the impacts of Electronic Commerce {EC) on the international marketing strategies for the information service industries are studied. In seeking to blend humanistic concerns in this research with technological development by addressing challenges for deterministic attitudes, it also examines critical environmental factors relevant to Internet commerce in the changes of the international marketing environment. The needs for a new marketing paradigm for EC, which comes out of new trends of international electronic marketing, are also examined. The impacts of EC for the information service industry are discussed and a hierarchy fuzzy multicriteria decision-making (Fuzzy MCDM) method for …


Managing The Information Technology Help Desk: An International Dimension, Vivek Shah, Roy Martin Jan 1999

Managing The Information Technology Help Desk: An International Dimension, Vivek Shah, Roy Martin

Journal of International Information Management

Information Technology continues to change at a fast and furious rate that shows no signs of slowing. Support requirements are increasing, while businesses are becoming global and demanding more support for technology. This paper focuses on the issues and challenges faced by organizations in setting and running a help desk for end users in an international environment.


Enterprise Resource Planning Growth In India: A Global Competitive Advantage (Part Ii), Kamlesh T. Mehta, Vivek Shah Jan 1999

Enterprise Resource Planning Growth In India: A Global Competitive Advantage (Part Ii), Kamlesh T. Mehta, Vivek Shah

Journal of International Information Management

The increasingly sophisticated and competitive Indian economy is faced with life in the global fast lane. The transition to an open economy has thrust India into the information age, an age that is forcing Indian firms to cope with a deluge of new information relationships. In order to keep up with the global advances, numerous Indian industries are implementing or considering ERP to compete in the global business environment. Several examples of successful implementation of Enterprise Resource Planning in India are discussed.


The Dreams Of The Cashless Society: A Study Of Eftpos In New Zealand, Erica Dunwoodie, Michael D. Myers Jan 1999

The Dreams Of The Cashless Society: A Study Of Eftpos In New Zealand, Erica Dunwoodie, Michael D. Myers

Journal of International Information Management

This paper looks at the way in which Utopian dreams, such as the cashless society, influence the adoption of information technology. Some authors claim that Utopian visions are used by IT firms to market their services and products, and that the hype that often accompanies technological innovations is part of a "large scale social process" in contemporary societies. This article discusses the social role of technological utopianism with respect to the introduction of EFTPOS in New Zealand. The case of New Zealand is interesting, given that New Zealand has the highest saturation of EFTPOS terminals in the world.


An Exploration Of Differences In Judgements Of Computer Ethical Behavior By Sex, Education, Age, And Other Demographic Factors, Margaret Anne Pierce, John W. Henry Jan 1999

An Exploration Of Differences In Judgements Of Computer Ethical Behavior By Sex, Education, Age, And Other Demographic Factors, Margaret Anne Pierce, John W. Henry

Journal of International Information Management

When faced with an ambiguous ethical situation related to information technology (IT), the individual's course of action is influenced by personal experiences, consideration of what co-workers would do in the same situation, and an expectation of what the company would sanction. In this article, the approval/disapproval ratings of over three-hundred Association of Information Technology Professionals (AITP) members concerning the actions taken in a series of IT ethical scenarios are evaluated. Respondents expressed their personal opinion, as well as their perception of their co-workers' opinion, and their understanding of the company s opinion of the actions relating to IT described in …


The Year 2000 Problem, Marshal Whatley Jan 1999

The Year 2000 Problem, Marshal Whatley

Journal of International Information Management

The purpose of this article is to discuss the root causes of the Year 200 Problem, the effects of the problem and how a systematic approach can be used to solve this problem.


Electronic Data Interchange (Edi): Application Of Edi And Its Impact On Information Quality, Jagannathan Iyengar Jan 1999

Electronic Data Interchange (Edi): Application Of Edi And Its Impact On Information Quality, Jagannathan Iyengar

Journal of International Information Management

Electronic Data Interchange (EDI) is the electronic transmission or movement of business data, information and documents from one business'computer system to another system in a standardized format. This movement is in a structured data format that permits data to be transferred without rekeying from a computer-supported business application in one location to another such system elsewhere. This technologically advanced mode of business transactions is fast becoming the operating "norm" for many areas of the business world. EDI is not electronic mail or FAX. They do not generate computer-processable information. EDI is not an application; it performs no business transactions and …


An Abductive Model Of Population Change, Milan Aiken Jan 1999

An Abductive Model Of Population Change, Milan Aiken

Journal of International Information Management

Logical abduction is a relatively unknown technique that may be used to classify or forecast. This paper describes abduction and applies it to a classification problem involving population change in the United States to test its accuracy. Results show that for this problem, it is as accurate as logistic regression, used in a prior study. Guidelines for using abduction are also presented.


Knowledge-Based Simulation Model For Performance Analysis And Reliability Of Computer Networks, Jaymeen R. Shah, Mirza B. Murtaza, Vipul K. Gupta Jan 1999

Knowledge-Based Simulation Model For Performance Analysis And Reliability Of Computer Networks, Jaymeen R. Shah, Mirza B. Murtaza, Vipul K. Gupta

Journal of International Information Management

Modeling and analysis of performance of computer networks is essential for ensuring smooth operation of an organization's networks and preventing major failures. Mathematical analysis and simulation modeling are the common procedures for network system performance analysis. In this paper, a knowledge-based simulation model is developed that can be used for predicting network performance and reliability.


Military Development And Applications Of Simulation Systems, Jagannathan V. Iyengar, Gregory H. Hargett, Joe D. Hargett Jan 1999

Military Development And Applications Of Simulation Systems, Jagannathan V. Iyengar, Gregory H. Hargett, Joe D. Hargett

Journal of International Information Management

Simulations used in training attempt to portray reality for the units or individuals participating in training. Some of the benefits of simulation training include; cost efficient training, training units in tasks that are too dangerous to perform otherwise, and training units in complex tasks in a repetitive fashion.