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Articles 61 - 90 of 150
Full-Text Articles in Management Information Systems
Trust, Risk, Privacy And Security In E-Government Use: Insights From A Masem Analysis, Parul Gupta, Apeksha Hooda, Anand Jeyaraj, Jonathan J.M. Seddon, Yogesh K. Dwivedi
Trust, Risk, Privacy And Security In E-Government Use: Insights From A Masem Analysis, Parul Gupta, Apeksha Hooda, Anand Jeyaraj, Jonathan J.M. Seddon, Yogesh K. Dwivedi
Management Information Systems Faculty Publications
Despite considerable research on the factors influencing the use of e-government, citizens are apprehensive of e-government services due to the concerns primarily related to trust, risk, security and privacy. This study presents a meta-analytic structural equation modeling (MASEM) analysis of the findings reported by 68 prior empirical studies on e-government adoption. Specifically, the model examined the direct effects of trust in government, trust in internet, perceived risk, and perceived privacy and security on e-government trust, and its impact on users’ behavioral intention to use e-government. The findings bear significant theoretical and practical implications.
Exploring The Impact Of Artificial Intelligence On Project Management Across The Manufacturing, Technology, And Construction Industries, Susie Diaz Ferrera
Exploring The Impact Of Artificial Intelligence On Project Management Across The Manufacturing, Technology, And Construction Industries, Susie Diaz Ferrera
Harrisburg University Dissertations and Theses
This study explores the impact of Artificial Intelligence (AI) on project management across the manufacturing, technology, and construction industries. The research focuses on understanding the benefits, challenges, and long-term implications of AI utilization in these sectors. Key findings indicate that 46% of participants use AI mainly for task automation and enhancing functions like brainstorming and communication, which significantly boosts efficiency and team productivity. Despite these benefits, the research identifies several obstacles, including high initial costs, inadequate training, technical issues, and unclear regulatory guidelines. The study addresses four main questions, revealing that AI not only enhances project management processes but also …
Sustaining Digital Assets Through Mobile Estate Planning, Norliza Katuk, Asvinitha Muniandy, Norazlina Abd. Wahab, Ijaz Ahmad
Sustaining Digital Assets Through Mobile Estate Planning, Norliza Katuk, Asvinitha Muniandy, Norazlina Abd. Wahab, Ijaz Ahmad
An-Najah University Journal for Research - B (Humanities)
Many people own online accounts, with some having financial values like Internet banking, e-wallet and cryptocurrency. In the case of sudden death, their heirs are unaware of the digital assets possessed by the deceased person, which causes the assets to be lost forever, and the heirs might not receive the assets. If an estate plan did not account for digital assets properly, the beneficiaries would not be able to access them. Therefore, this paper addresses this issue by implementing a software development approach in designing a suitable model for sustaining digital assets through smartphones to allow the inheritance of digital …
Bureaucracies In Information Securing: Transitioning From Iron Cages To Iron Shields, Yaojie Li, Clay Posey, Thomas Stafford
Bureaucracies In Information Securing: Transitioning From Iron Cages To Iron Shields, Yaojie Li, Clay Posey, Thomas Stafford
Management and Marketing Faculty Publications
Drawing inspiration from bureaucracy and information security literature, we develop the theory of security bureaucracy—an evolutionary framework that describes how organizations arrive at their information-securing approaches. Within this framework, we describe three general bureaucratic archetypes (i.e., Security Prototype, Security Structure, and Security Superstructure) that emerge from the interplay between control and expertise. We also expound on the phenomenon of security bureaucracy and delineate how organizations can transition from coercive “iron cages” to enabling “iron shields” in information securing. We also use our security establish-enforce-enculturate (3E) evolutionary framework to inform a proposed variance model of security bureaucracy. Our efforts offer significant …
Sensing With Integrity: Responsible Sensor Systems In An Era Of Ai, David Eisenberg
Sensing With Integrity: Responsible Sensor Systems In An Era Of Ai, David Eisenberg
Dissertations
Deep and machine learning now offer immense benefits for consumer choice, decision-making, medicine, mental health and education, smart cities, and intelligent transportation and driver safety. However, as communication and Internet technology further advances, these benefits have the potential to be outweighed by compromises to privacy, personal freedom, consumer trust, and discrimination. While ethical consequences for personal freedom and equity rise from these technological advances, the issue may not be the technology itself but a lack of regulation and policy that allow abuses to occur. A first study examines how emerging sensor-based technologies, limited to only accelerometer and gyroscope data from …
An Inaugural Forum On Epidemiological Modeling For Public Health Stakeholders In Arizona, Joseph R. Mihalijevic, Carmenlita Chief, Mehreen Malik, Kayode Oshinubi, Eck Doerry, Esma Gel, Crystal Hepp, Tim Lant, Sanjay Mehrotra, Samantha Sabo
An Inaugural Forum On Epidemiological Modeling For Public Health Stakeholders In Arizona, Joseph R. Mihalijevic, Carmenlita Chief, Mehreen Malik, Kayode Oshinubi, Eck Doerry, Esma Gel, Crystal Hepp, Tim Lant, Sanjay Mehrotra, Samantha Sabo
Department of Supply Chain Management and Analytics: Faculty Publications
Epidemiological models—which help us understand and forecast the spread of infectious disease—can be valuable tools for public health. However, barriers exist that can make it difficult to employ epidemiological models routinely within the repertoire of public health planning. These barriers include technical challenges associated with constructing the models, challenges in obtaining appropriate data for model parameterization, and problems with clear communication of modeling outputs and uncertainty. To learn about the unique barriers and opportunities within the state of Arizona, we gathered a diverse set of 48 public health stakeholders for a day-and-a-half forum. Our research group was motivated specifically by …
Chatgpt: What Is It? How Does It Work? Can It Be A Teaching Tool For An Introductory Programming Course In Higher Education?, Dale Fontenot, Feroz Ahmed, Kaniz S. Chy
Chatgpt: What Is It? How Does It Work? Can It Be A Teaching Tool For An Introductory Programming Course In Higher Education?, Dale Fontenot, Feroz Ahmed, Kaniz S. Chy
Southwestern Business Administration Journal
Abstract:
ChatGPT is an interactive chatbot that uses natural language processing (NLP) to understand user input and generate responses. (Ruby, 2023) OpenAI.com released it in November of 2022, creating a buzz in many areas, including higher education. The focus of higher education on this new tool has primarily been academic dishonesty. Although this is a significant concern with ChatGPT, this paper focuses on its usage as a learning tool to help teach programming to management information systems students.
The paper’s brief literature review focuses on ChatGPT’s background and history. A study of how ChatGPT works at a high level is …
Sea Turtle Conservation At Tortuguero: A Case On How To Turn An Ecological Challenge Into A Collaborative Opportunity For Research, Education Outreach, And Business Development, Minh Q. Huynh, Jose Noguera, Roldán A. Valverde
Sea Turtle Conservation At Tortuguero: A Case On How To Turn An Ecological Challenge Into A Collaborative Opportunity For Research, Education Outreach, And Business Development, Minh Q. Huynh, Jose Noguera, Roldán A. Valverde
Southwestern Business Administration Journal
This paper provides an overview of sea turtle research and conservation at Tortuguero. The conservation work began in 1950 and is still active. How did this effort to conserve sea turtles get started and how did this process help turn an ecological challenge into a global collaborative initiative? This case is not just about sea turtle conservation, but more importantly it is about approaching a complex problem from multiple perspectives and finding innovative ways to mitigate the problem. Though the focus is on sea turtles, the process, approach, and experience learned from this case can be adapted for guidance in …
Digital Technology Affordances Reshaping Entrepreneurship Development Process: A Systematic Review, Emmanuel Okoro Ajah
Digital Technology Affordances Reshaping Entrepreneurship Development Process: A Systematic Review, Emmanuel Okoro Ajah
The African Journal of Information Systems
Digital technology has brought about the emergence of digital entrepreneurship, which has significantly disrupted existing products and services and the way that they are marketed. This new wave of entrepreneurship has piqued the interest of scholars from various disciplines, including Information Systems. However, in the literature, there are insufficient theoretical explanations of digital technology's role in the processes involved in digital entrepreneurship development. To address this, a systematic review was conducted to comprehensively explore digital technology affordances in digital entrepreneurship development. Such affordances are the factors that cause the digitalization of the events that characterize digital entrepreneurship development. The outcome …
Crisis Management: Unveiling Information And Communication Technologies’ Revamped Role Through The Lens Of Sub-Saharan African Countries During Covid-19, Ruthbetha Kateule, Egidius Kamanyi, Mahadia Tunga
Crisis Management: Unveiling Information And Communication Technologies’ Revamped Role Through The Lens Of Sub-Saharan African Countries During Covid-19, Ruthbetha Kateule, Egidius Kamanyi, Mahadia Tunga
The African Journal of Information Systems
The management of COVID-19 pandemic has revealed inefficiencies in coordinating global response, particularly in African countries. Therefore, creating an urgent need to examine the literature on Information and Communication Technologies (ICT) in crisis management to appreciate its contextual role. Employing a systematic review, using the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA), this paper critically assessed the extent of the use of ICT in crisis management in Africa’s response to COVID-19 to reconstruct its resilience against future crises. Findings indicate that while countries with limited ICT infrastructure faced considerable challenges in utilizing ICT solutions in COVID-19 management, countries …
The Patterns And Structures Of Information Technology Departments In Higher Education, Curt Herridge
The Patterns And Structures Of Information Technology Departments In Higher Education, Curt Herridge
Education Policy and Leadership Theses and Dissertations
This study investigates the patterns and structures of the Information Technology (IT) department in US colleges and universities. It seeks to understand to whom the Chief Information Officer (CIO) reports, how the top level of the IT department is organized, and what functions the IT department offers. It then examines the university factors that are associated with variations. This quantitative case study uses primary data from the EDUCAUSE Core Data Survey (CDS) and IPEDS, combined with a novel dataset collected from university websites and AAU membership. The study employs Latent Profile Analysis (LPA) using IT variables to classify institutions into …
Sentinel Surveillance Of Sars-Cov-2 Rates And Equity Impacts Using Labor And Delivery Patients In Phoenix, Arizona, Caitlyn J. Linehan, Trisalyn Nelson, Celeste V. Bailey, Esma Gel, Dean V. Coonrod, Cheryl K. Roth
Sentinel Surveillance Of Sars-Cov-2 Rates And Equity Impacts Using Labor And Delivery Patients In Phoenix, Arizona, Caitlyn J. Linehan, Trisalyn Nelson, Celeste V. Bailey, Esma Gel, Dean V. Coonrod, Cheryl K. Roth
Department of Supply Chain Management and Analytics: Faculty Publications
Proactive management of SARS-CoV-2 requires timely and complete population data to track the evolution of the virus and identify at risk populations. However, many cases are asymptomatic and are not easily discovered through traditional testing efforts. Sentinel surveillance can be used to estimate the prevalence of infections for geographical areas but requires identification of sentinels who are representative of the larger population. Our goal is to evaluate applicability of a population of labor and delivery patients for sentinel surveillance system for monitoring the prevalence of SARS-CoV-2 infection. We tested 5307 labor and delivery patients from two hospitals in Phoenix, Arizona, …
Using Hybrid Machine Learning Models For Stock Price Forecasting And Trading., Ahmed Khalil
Using Hybrid Machine Learning Models For Stock Price Forecasting And Trading., Ahmed Khalil
Theses and Dissertations
Trading stocks of publicly traded companies in stock markets is a challenging topic since investors are researching what tools can be used to maximize their profits while minimizing risks, which encouraged all researchers to research and test different methods to reach such a goal. As a result, the use of both fundamental analysis and technical analysis started to evolve to support traders in buying and selling stocks. Recently, the focus increased on using Machine learning models to predict stock prices and algorithmic trading as currently there is a huge amount of data that can be processed and used to forecast …
Unveiling Paradoxes: The Unforeseen Impact Of Content Moderation Policies In E-Commerce, Brandon Holle, Hang Nguyen, Suman Basuroy
Unveiling Paradoxes: The Unforeseen Impact Of Content Moderation Policies In E-Commerce, Brandon Holle, Hang Nguyen, Suman Basuroy
Faculty Scholarship Symposium
In the dynamic digital marketplace, content moderation policies, specifically those addressing 'review bomb' removal, are designed to improve customer experience, nurture consumer trust, and enhance firm performance. However, our comprehensive research, comprising three studies utilizing real-world field data analyzed through regression discontinuity-in-time design and experimental investigations, reveals a surprisingly striking paradox. In contrast to their intended benefits, these policies yield an unexpected adverse impact on user behavior, the e-commerce platform, and listed product performance, resulting in a significant 27.25% drop in total users for products on the e-commerce platform. Drawing from expectancy disconfirmation theory, we uncover the mechanism underpinning this …
Impact Of Leadership In Project Management, Ian Wegh
Impact Of Leadership In Project Management, Ian Wegh
Information Systems Undergraduate Honors Theses
Today’s business environment demands effective project management for enterprises to meet their goals and continue to be innovative. Inherently, this also means that project managers must have strong leadership skills. Project management provides a framework of techniques that provides a symbiotic relationship between both the framework and the leader. The idea behind project management is to complete objectives efficiently within a certain time period given a restricted number of resources. This means project management is a process of principles, tools, and methodologies used to effectively manage a team through the System Development Life Cycle. The System Development Life Cycle (SDLC) …
Balancing Perspectives: Assessing The Integration Of Ai In Academic Support Within Higher Education, Sami Ali
Balancing Perspectives: Assessing The Integration Of Ai In Academic Support Within Higher Education, Sami Ali
2024 Spring Honors Capstone Projects - Archive
The rapid advancement of A The rapid proliferation of Artificial Intelligence (AI) across various sectors highlights its transformative potential, yet its integration into educational settings raises ethical concerns, particularly regarding its misuse by students. This study conducts a detailed sentiment analysis and systematic literature review to examine the diverse perspectives on AI within education, from both academic and non-academic viewpoints. Utilizing advanced data mining tools to analyze sentiments and trends, this research reveals a complex landscape where optimism about AI’s capabilities is tempered by concerns over ethical implications and potential misuse. The findings contribute to the dialogue on leveraging AI …
A Study Of Cybersecurity Landscape In The United States: Trend, Regional Variations, And Socioeconomic Factors, Trang Thi Thu Horn
A Study Of Cybersecurity Landscape In The United States: Trend, Regional Variations, And Socioeconomic Factors, Trang Thi Thu Horn
All-Inclusive List of Electronic Theses and Dissertations
The Internet has become an essential part of our daily lives. Cyberspace has emerged significantly with an enormous number of users, creating a lucrative hunting field for cybercriminals. The exponential growth of internet users and online activities, along with the increased sophistication of cybercrimes, is raising significant global concerns for individuals, organizations, and governments. This research aims to explore the cybersecurity landscape in the United States, investigate regional variations, and the potential impact of the COVID-19 pandemic on the number of cybercrimes. The study utilizes a mixed research method approach, including historical analysis and a Delphi study. Historical analysis studied …
External Adverse Neighborhood Factors Influence On Students' Grades 3-6 Schooling Success, Chloe Marie Janssen
External Adverse Neighborhood Factors Influence On Students' Grades 3-6 Schooling Success, Chloe Marie Janssen
Undergraduate Honors Thesis Collection
As education evolves with the growth of technology, it is crucial to study the impacts of external challenges on student outcomes within the classroom. The goal of the present cross-sectional study is to investigate the relationship between a student’s environmental factors and student-peer relationships, academic performance, and engagement, specifically within urban, low-income schools that exist in underserved areas of the community. The following research question is posed: How do external adversities in one’s neighborhood impact a student’s relationship to their peers and success in school? To learn more about this question, we conducted research in partnership with Butler University, the …
What Drives A Firm To Implement Environmental Sustainability Practices?, Julia Elisabeth Suess
What Drives A Firm To Implement Environmental Sustainability Practices?, Julia Elisabeth Suess
Undergraduate Honors Capstone Projects
This literature review investigates the motivations that leads firms to implement environmental sustainability practices (EMPs). The research focuses on understanding how business strategy emphasizes sustainable firms and successfully managing their responsibility to employees, the natural environment, and shareholders to protect natural resources. The review answered questions in regard to the motivations to adopt EMPs, differences in proactive and reactive approaches, and environmental sustainability from an industry and country perspective. In addition, the business case demonstrates the cost and the benefits of environmental sustainability practices. The results stem from the motivations to adopt EMPs included external (consumers, competitors, regulators) and internal …
Impacts Of Energy Price Cap System On Electricity And Gas Prices In The Era Of Energy Crisis, Jyothi Swaroop Chava
Impacts Of Energy Price Cap System On Electricity And Gas Prices In The Era Of Energy Crisis, Jyothi Swaroop Chava
Electronic Theses, Projects, and Dissertations
29 million households in the United Kingdom (UK) use Energy Price Cap and the UK government spend about 43 billion dollars a year which is 1.7 percent of the GDP in subsidizing the energy price cap subsidies to the households and businesses. The energy prices in the UK have seen a significant rise in the past few years for distinct reasons. This culminating experience project explains the mechanism of the energy price cap used for the household energy supply in the UK and how it has been affected between the years 2022 to 2024. The research questions are: (Q1) How …
An Exploration Of Synergy Evaluation Application Model To Support Implementation On Merger And Acquisition, Jieping Mei
An Exploration Of Synergy Evaluation Application Model To Support Implementation On Merger And Acquisition, Jieping Mei
Electronic Theses, Projects, and Dissertations
ABSTRACT
The project focuses on a comprehensive system’s analysis and design of the front-end of the Synergy Evaluation Application Model (SEAM) system for mergers and acquisitions (M&As). The research questions asked are: Q1. How did the SEAM system incorporate the system requirements and design that incorporated the strategic goals and priorities of both the acquirer and the acquiree? Q2. What data sources will the SEAM system rely on, and how does it overcome data integration, automation, visualization challenges? Q3. How will the model identify build in potential synergies, both quantitative and qualitative? The research questions were analyzed through the SEAM …
Data-Driven Forecasting For Effective Demand Management In The E-Commerce Ecosystem, Chirag Pandey
Data-Driven Forecasting For Effective Demand Management In The E-Commerce Ecosystem, Chirag Pandey
Electronic Theses, Projects, and Dissertations
This culmination project investigated and analyzed the impact of factors influencing sales forecasting models in the e-commerce ecosystem. The research questions are: Q1) To what extent are sales forecasting models in the e-commerce ecosystems influenced by customer demographic variables such as gender, age, and geographic locations? Q2) To what extent are sales forecasting models in the e-commerce ecosystems influenced by product specific factors? The datasets used were from Kaggle, and the Worldometer websites. The findings are: Q1) Individuals aged '55 or over' significantly impact total sales in both the USA and Brazil. Male consumers consistently accounted for a higher proportion …
The Impact Of Using Standard Quality Measures Such As Iso 9001:2015 On Emerging Software Companies Created With Agile Methodologies., Elisa Orillac
The Impact Of Using Standard Quality Measures Such As Iso 9001:2015 On Emerging Software Companies Created With Agile Methodologies., Elisa Orillac
Harrisburg University Dissertations and Theses
This qualitative research aimed to analyze the impact of applying quality measure standards, specifically ISO 9001:2015, in emerging software companies that have decided to manage their projects through Agile methodologies. While Agile methodologies are well known for their continuous delivery of software, the quality that results from these projects is not always guaranteed. This research aimed to evaluate what benefits in terms of cost, timely delivery of working software, and production have companies who already applied QMS had. Or, if applying the QMS had a negative result, why was this the case? The hypothesis for the research was that those …
Examining Bgsu's Degree Audit And How To Make It More Effective, Ella Delzeith
Examining Bgsu's Degree Audit And How To Make It More Effective, Ella Delzeith
Honors Projects
The purpose of this project is to better help students at BGSU schedule their classes throughout their four years while also making sure they are following along with their degree audit. Why are degree audits seen as confusing? Is there a better way to navigate the degree audit? How are students affected by an ineffective degree audit? Can a schedule be produced alongside the degree audit? Why is organization crucial in a degree audit? These are the guiding research questions for my project to help achieve my goal of creating a tool to help students navigate the degree audit in …
Factors Influencing The Perceptions Of Human-Computer Interaction Curriculum Developers In Higher Education Institutions During Curriculum Design And Delivery, Cynthia Augustine, Salah Kabanda
Factors Influencing The Perceptions Of Human-Computer Interaction Curriculum Developers In Higher Education Institutions During Curriculum Design And Delivery, Cynthia Augustine, Salah Kabanda
The African Journal of Information Systems
Computer science (CS) and information systems students seeking to work as software developers upon graduating are often required to create software that has a sound user experience (UX) and meets the needs of its users. This includes addressing unique user, context, and infrastructural requirements. This study sought to identify the factors that influence the perceptions of human-computer interaction (HCI) curriculum developers in higher education institutions (HEIs) in developing economies of Africa when it comes to curriculum design and delivery. A qualitative enquiry was conducted and consisted of fourteen interviews with HCI curriculum developers and UX practitioners in four African countries. …
Exploring Entrepreneurial Intention And Subjective Beliefs: A Comparative Analysis Of General Education Schools And Commercial Schools, Julia Riess, Bettina Fuhrmann, Gerhard Geissler
Exploring Entrepreneurial Intention And Subjective Beliefs: A Comparative Analysis Of General Education Schools And Commercial Schools, Julia Riess, Bettina Fuhrmann, Gerhard Geissler
International Journal for Business Education
This study examines the entrepreneurial intentions of Austrian secondary school students, specifically comparing students from commercial schools with those from general education schools. We analyzed 2,329 data sets and found that subjective beliefs, primarily behavioral and control beliefs, significantly influence entrepreneurial intentions. In addition, demographic factors such as gender, language, acquaintance with entrepreneurs, and school type play a significant role in explaining the variance in entrepreneurial intentions.
Our detailed analysis shows that students from commercial schools have stronger entrepreneurial intentions and subjective beliefs. Particularly notable are the differences in behavioral beliefs, where students from commercial schools find all aspects of …
Comparing Cognitive Theories Of Learning Transfer To Advance Cybersecurity Instruction, Assessment, And Testing, Daniel T. Hickey Ph.D., Ronald J. Kantor
Comparing Cognitive Theories Of Learning Transfer To Advance Cybersecurity Instruction, Assessment, And Testing, Daniel T. Hickey Ph.D., Ronald J. Kantor
Journal of Cybersecurity Education, Research and Practice
The cybersecurity threat landscape evolves quickly, continually, and consequentially. This means that the transfer of cybersecurity learning is crucial. We compared how different recognized “cognitive” transfer theories might help explain and synergize three aspects of cybersecurity education. These include teaching and training in diverse settings, assessing learning formatively & summatively, and testing & measuring achievement, proficiency, & readiness. We excluded newer sociocultural theories and their implications for inclusion as we explore those theories elsewhere. We first summarized the history of cybersecurity education and proficiency standards considering transfer theories. We then explored each theory and reviewed the most relevant cybersecurity education …
Understanding Global Attitudes Towards Artificial Intelligence In The Workplace, William Medeiros
Understanding Global Attitudes Towards Artificial Intelligence In The Workplace, William Medeiros
Honors Projects in Business
Artificial Intelligence (AI) has rapidly evolved over the years, emerging as a transformative technology with the potential to revolutionize various industries as well as the way humans work and live. With its ability to mimic human cognitive processes and perform complex tasks, this technology is becoming a powerful tool for automation, decision-making, and problem-solving. Despite these major advancements, several challenges still exist which need to be addressed in order to unlock its full potential. The goal of this research is to gain a better understanding of global attitudes towards AI in the workplace. The purpose is to expand upon existing …
Optimizing Oncological Care: The Influence Of Ai On Insurance Approvals, Brian Cox, Alberto Coustasse
Optimizing Oncological Care: The Influence Of Ai On Insurance Approvals, Brian Cox, Alberto Coustasse
Management Faculty Research
Within the United States, oncological treatments represent a considerable portion of the health care landscape, in terms of both their prevalence and associated costs. The year 2022 witnessed 1.9 million new cancer cases and over 600,000 cancer-related deaths, signaling the pressing need for efficient strategies in managing and addressing challenges in oncology. Studies suggest that using AI-based systems to standardize clinical data submissions and integrate electronic health records using the Fast Healthcare Interoperability Resources data standard can optimize these processes further.
Dretske’S Internal Maps: A Critical Component Of Knowledge Management, Strategy, And Ai, Theodore J. Randles, Lisa A. Gardner, Zhe Zhang
Dretske’S Internal Maps: A Critical Component Of Knowledge Management, Strategy, And Ai, Theodore J. Randles, Lisa A. Gardner, Zhe Zhang
EKU Faculty and Staff Scholarship
Over two decades ago, guided by Randles and Thachenkary’s (2002) four-stage model, a video analysis of medical diagnostic teleconsultations was conducted. From this analysis came the knowledge combustion analogy of Randles and Fadlalla (2004) and the knowledge chemistry approach. The first tool of knowledge chemistry was the knowledge spectrum, and Randles, Miller, and Blades (2011) proposed that the knowledge spectrum could provide a framework for defining and assessing organization knowledge requirements and knowledge resources. Dretske’ internal maps are the cornerstone of knowledge requirements fulfillment analysis (KRFA). In this paper, their central role is demonstrated using the sales process as an …