Management Information Systems Commons^™

Exploring The Role Of An Organization In Implementing A Work-From-Home Strategy, Ryan Tripod, Sumarie Roodt

African Conference on Information Systems and Technology

Organizations are trying to move quickly to adopt remote working policies into their organizations as to attract and retain top talent, reduce office space costs, and increase productivity. As many of these strategies were quickly adopted by South African ICT organizations during the COIVD-19 pandemic, organizations are still somewhat unclear on what their role is with regards to ensuring long term adoption of remote working. Thus, this study explored the role of the organization with regards to a work-from-home strategy. It was found that the organization is responsible for formalizing the chosen strategy, creating supportive policies, and adapting its management …

Developing An Integrative Theoretical Framework For Electronic Business Value Optimisation In Botswana, Meduduetso Tsumake-Tsiang, Adheesh Budree

African Conference on Information Systems and Technology

Organizations are trying to move quickly to adopt remote working policies into their organizations as to attract and retain top talent, reduce office space costs, and increase productivity. As many of these strategies were quickly adopted by South African ICT organizations during the COIVD-19 pandemic, organizations are still somewhat unclear on what their role is with regards to ensuring long term adoption of remote working. Thus, this study explored the role of the organization with regards to a work-from-home strategy. It was found that the organization is responsible for formalizing the chosen strategy, creating supportive policies, and adapting its management …

The Sharing Economy: Understanding The Affordances Of And Barriers To The Use Of Digital Platforms, Phaswana Malatjie, Lisa F. Seymour

African Conference on Information Systems and Technology

Studies exploring sharing economy services such as automotive, house-sharing, and bike rentals have predicted that these services will add billions of dollars to the global economy by 2025. Sharing economy services could reduce unemployment in Africa. Hence, there is a need to understand the affordance and the barriers to sharing economy platforms. This paper presents a literature review that helps answer the question: What are the affordances of and barriers to the use of sharing platforms? A literature review following a synthesis approach, reveals gaps around the sharing economy services relating to load-shedding, regulations and social exclusion. Potential future directions …

Social Media & Privacy: Understanding Privacy In The Age Of Content Creator Culture, Robert Tagoe, Raphael Amponsah, Emmanuel Awuni Kolog, Eric Afful-Dadzie

African Conference on Information Systems and Technology

In today's digital age, content creators are gaining public attention and becoming highly influential. With that increased influence, it is important to acknowledge the privacy concerns within this culture. This interpretive research study seeks to identify and understand the dynamics of privacy within the content creator culture. This research will leverage information from interviews with content creators from various social media platforms such as YouTube, Instagram, Facebook, and TikTok. Using theories to understand the phenomena, theories of privacy calculus, privacy paradox and self-disclosure, will be used to view how content creators define and navigate privacy, strategies employed to control personal …

The State Of The Digital Skills Ecosystem In Zimbabwe: An Exploratory Analysis, Annette Mangena, Gwamaka Mwalemba

African Conference on Information Systems and Technology

There are many ongoing efforts globally to address the skills requirements gaps created by the high pace of technological changes often referred to as the 4IR. The challenge is particularly acute in developing countries grappling with many high-priority socioeconomic challenges, including low levels of digital literacy. This study represents initial efforts to understand a developing country's local digital skills landscape, explicitly focusing on Zimbabwe. The study was conducted through a literature analysis to explore the digital skills discourse in Zimbabwe based on published academic papers. The findings point to a discourse focused on applied digital skills within specific fields and …

The Impact Of Digital Transformation On Institutional Growth. A Case Of Zimbabwean Universities, Vusumuzi Maphosa

African Conference on Information Systems and Technology

The pressure for institutions to digitally transform has been building, and COVID-19 accelerated the transition in developing countries. The study evaluated the impact of digital transformation on Zimbabwean universities. The Microsoft digital transformation framework guided the study. Thematic analysis was used to extract meaning and generate themes from qualitative data from university ICT Directors. Results show that digital transformation positively impacted institutional growth and efficiency. Most universities invest in digital technology to increase service reliability and availability. Digital transformation teams were bolstered to support student processes and create personalised learning journeys. The digital transformation led to the adoption of several …

Digital Transformation Of Smes Through Social Media, Georgette Eugenia Otoo, Raphael Amponsah, Eric Afful-Dadzie, Emmanuel Awuni Kolog

African Conference on Information Systems and Technology

This research paper explores the strategic integration of social media platforms by Small and Medium-sized Enterprises (SMEs) in Low- and Middle-Income Countries (LMICs) beyond marketing. Drawing from Resource-Based View and Dynamic Capabilities theories, the study investigates how social media enhances management, coordination, and control functions. Through five diverse case studies from Ghana, findings reveal SMEs’ innovative use of platforms like Instagram, WhatsApp, Slack, and Trello. These platforms foster efficient internal communication, customer engagement, project management, and talent acquisition. Challenges such as technical expertise and dynamic digital landscapes are identified.

Benefits Of Adopting Micro-Credentials For Skills Development, Oyena Nokulunga Mahlasela, Adriana A. Steyn

African Conference on Information Systems and Technology

Micro-credential providers are increasing both in diversity and volume. However, employers are still concerned about their role in skill development. This study aimed to understand how micro-credentials can assist employees in skills development. A systematic literature review was conducted for studies published between (2016 to 2023). Thirty-two sources were included in the final review. After that, five recommendations for employers when adopting micro-credentials were constructed first by (1) defining the value of formal and informal education. (2) exploring micro-credentials as a tool for skills development. (3) encouraging organisations to collaborate with other institutions. (4) encouraging continuous personalised learning, known as …

Factors Influencing The Establishment Of Technology Innovation Hubs - A Structured Literature Review, Oluwaseun Alexander Dada, Jean-Paul Van Belle

African Conference on Information Systems and Technology

The research context focuses on the establishment of innovation hubs within specific geographical locations, aiming to drive innovation and economic development. The research scope encompassed a thorough examination of existing literature to uncover the diverse range of factors influencing AI hub creation and success. Our research was prompted by the need to address the lack of a comprehensive understanding of these factors. With the aim of examining, we adopted the Structured Literature Review (SLR) methodology. Through our comprehensive analysis, we identified a multitude of critical factors. Based on the number of sources in which they were reported, the factors are …

Information Technology Decision Makers’ Readiness For Artificial Intelligence Governance In Institutions Of Higher Education In South Africa, John Mangundu

African Conference on Information Systems and Technology

Artificial intelligence (AI) can enhance the educational experience for academics and students. However, research has inadequately examined AI ethics and governance, particularly in the higher education sector of developing economies such as South Africa. AI governance ensures that envisioned AI benefits are realized while reducing AI risks. Against this backdrop of huge research deficit, the current study reports on a qualitative exploratory study that investigates the state of readiness for AI governance and AI governance maturity in South African higher education institutions. Informed by the combination of the TOE framework, the traditional IT governance model and the adapted IT governance …

Improving Sales In Online Auctions: The Impact Of Emphasizing Corporate Social Responsibility In Item Descriptions, Andrew S. Manikas, James R. Kroes, Shaunn Mattingly, Garrett A. Mcbrayer

IT and Supply Chain Management Faculty Publications and Presentations

This study explores how emphasizing corporate social responsibility (CSR) in item descriptions relates to purchasing decisions for consumers buying goods through online auctions. We leverage herd mentality theory, the heuristic–systematic model (HSM), and signaling theory to develop a framework of how online auctions may be impacted by item descriptions touting CSR. We then utilize text analysis to examine 23,932 auctions and analyze how emphasizing CSR in item descriptions influenced actual purchase opportunities. In this study, we find that including more CSR terminology in an item description increases sales both directly and indirectly, via an increase in the number of bids. …

A Segmentation Study Of Digital Pirates And Understanding The Effectiveness Of Targeted Anti-Piracy Communication, Bong-Keun Jeong, Sarah S. Khan, Bomi Kang

Management and Decision Sciences

The objective of this study is to improve the effectiveness of anti-piracy educational strategies by identifying unique digital pirate segments and delivering personalized campaign messages to the target audiences. In the first study, we introduced a segmentation study of digital pirates based on different types of risks involved in pirating activities. We identify four digital pirate segments (anti-pirates, hard-core pirates, performance-sensitive pirates, and finance-sensitive pirates), each demonstrating distinctive characteristics. Further profiling of the segments revealed different risk perceptions regarding gender and piracy experience. In the second study, we conduct an experiment to test the effects of targeted campaign messages for …

An Illustration Of Using Adaptive Data Mining To Develop Strategic Knowledge Bases For Student Retention, Pi-Sheng Deng, Abhijit Chaudhury

Information Systems and Analytics Department Faculty Journal Articles

Technological development has engaged educational institutions in fierce global competition. To be competitive in meeting the changing needs of today’s student population, educational institutions find it imperative to prioritize student retention efforts and to develop strategies that interact with students to effectively provide additional value and service. In this study we developed a two-module system: a decision tree for predicting a student’s decision to stay until graduation and an affinity analysis algorithm for identifying the relationship between student attributes and student decisions. We followed a three-phase-six-stage adaptive data mining cycle in developing a knowledge base for student retention strategies. The …

Successfully Scaling Digital Technology Ventures: An Empirical Study Of The Strategic Choices That Maximize Firm Value, Scott Morris

Dissertations

Our study aims to understand the choices managers working for subscription-based digital ventures must make at arguably the most critical juncture of their firm’s lifecycle. With few slack resources to repair mistakes, managers at these scaling firms must make decisions that are larger in scope and scale than in the start-up phase. Tradeoffs are often required as decision-makers face choices such as investing more resources in sales and marketing to drive growth or in product development to improve quality and add new products or features. In many instances, the question is whether to forego some growth opportunities to maximize profitability …

Responses To General Capabilities Framework For Tertiary Education, Tony Shannon

International Journal for Business Education

The Australian Government Department of Education, Skills and Employment (DESE) is consulting on how best to develop a general capabilities framework for tertiary education. This is being done with NOUS, a business management consultancy, and the Assessment Research Centre of the University of Melbourne

Organizational Information Systems (Is) Strategy, It Governance, And Firm Performance: Two Essays On How It Firms Utilize The Roles Of Is Strategy And It Governance To Improve Firm Performance, Xiaqing He

Information Systems & Operations Management Dissertations - Archive

This dissertation includes two essays. For essay one, we investigate the implications of organizational wireless and mobile strategy on firm performance in the context of publicly traded information technology firms in the United States. A research model is developed to examine the roles of information technology investment and chief information officer compensation in moderating the relationship between wireless and mobile strategy and firm performance. Topic modeling techniques and ordinary least squares regression are employed to analyze the data. The results support the positive effects of wireless and mobile strategy on firm performance. Additionally, chief information officer compensation is found to …

Associate Membership Of Hte Commercial Education Society Of Australia, Tony Shannon

International Journal for Business Education

Associate Membership of the Commercial Education Society of Australia (A.C.E.S.) can be achieved by completion of an assignment on twelve generic employability skills. This can be done remotely by interested persons or through a twelve-week program of classes followed by twelve weeks devoted to the assignment with consultation with the program tutor.

Academic Freedom And Academic Integrity, Tony Shannon

International Journal for Business Education

The demand for freedom, an intense desire in fact, is a positive characteristic of our era, but human freedom does not mean acting in accord with one’s caprices or without restraint by any law. Recent controversaries at universities in Queensland have raised questions about mandating the French Review in Australian higher education as the review deals with the related issues of academic freedom and integrity.

Comments On Teqsa Discussion Paper: "Making And Accessing Claims Of Scholarship And Scholarly Activity", No Author

International Journal for Business Education

The Background and initial discussion are extracts from the TEQSA paper dated 12 October 2020, as are the subsequent statements of Principles and associated Questions. The layout here is to make it easier for interested staff to comment and contribute to our response to TEQSA if it is eventually deemed appropriate and useful to make such a submission. In any case, it is useful to have a discussion among colleagues on this important topic and what the regulator expects from providers and their staff.

Affective And Psychomotor Taxonomies, Tony Shannon, Melvin Leong

International Journal for Business Education

Taxonomies can sensitise teachers to develop their learners’ applications of their knowledge and skills in depth when utilised judiciously in preparing experiences for learning and assessments for evaluation (Tyszko and Sheets, 2019).

Continuing Professional Development And The Commercial Education Society Of Australia, Kathleen Mckenzie, Jacob Munday

International Journal for Business Education

The Commercial Education Society of Australia (CESA) was founded in 1910 and incorporated in 1911 as a non-profit company limited by guarantee. The mission of the Society is to provide students with the opportunity to raise their standards of education so that they can take advantage of the opportunities for further education and employment. This is reflected in the Society’s coat-of-arms ‘Digne Ambulate’ — walk worthily.

Short Courses And Digital Tertiary Education, Tony Shannon

International Journal for Business Education

The Covid-19 pandemic has brought changes to many parts of our lives, particularly vocational and higher education. The changes have been positive and negative.

The Coaldrake And Joyce Reviews Into Australia's Tertiary Education Systems, Tony Shannon

International Journal for Business Education

In October 2018 the Commonwealth Minister for Education, the Hon. Dan Tehan MP announced that Australia’s Higher Education Provider Category Standards will be reviewed to ensure the sector has the capacity to meet the evolving needs of students, employers and the wider community.

Group Learning And Tutoring, Tony Shannon

International Journal for Business Education

There are some academic subjects, particularly problem-based units, where group learning is beneficial, particularly as so much professional work is conducted in groups, whether formal or informal. These notes are merely an introductory outline to what can be an important element of some learning and assessment.

Irish Catholic History In Australia's Oldest Secretarial College, David Ryan

International Journal for Business Education

Patrick Careers Academy, founded in 1923 by the Sisters of Mercy as St Patrick’s Commercial College began as a way of helping young working class women gain employment in Sydney’s corporate world with training as personal assistants and legal secretaries.

The Purpose Of Education: Dewey And Maritain Re-Visited, Tony Shannon

International Journal for Business Education

This paper touches on the views of John Dewey and Jacques Maritain on the purpose of the process of formal education, particularly its social dimension in relation to the environment, which for Dewey means “those conditions that promote or hinder, stimulate or inhibit, the characteristic activities of a living being”. Dewey is concerned with communication and the conditions of growth of the child from every point of view. He was very opposed to those who see education as preparation for something else: he focused on what he saw as the existential needs of the student. Some of Dewey’s views are …

Manufacturer’S Product Line Selling Strategy And Add-On Policy In Product Sharing, Yu Zhang, Min Huang, Lin Tian, Gangshu (George) Cai, Delong Jin, Zhiping Fan

Information Systems and Analytics

During the sharing boom, product lines and add-ons are significant for manufacturers who have established sharing platforms to provide sharing and rental services. In this paper, we consider a manufacturer that provides two products of different quality in the rental channel (i.e., the B2C sharing platform) and the sales channel. We investigate the manufacturer’s product-line selling strategies: either the manufacturer sells low-quality products and rents high-quality products (i.e., the LH product line), or the manufacturer sells high-quality products and rents low-quality products (i.e., the HL product line). We also examine whether to offer the add-on for rental products. The results …

Cyber Risk Exposure Through Supply Chain Information Network: An Application Of Social Network Analysis, Long Thai Bui

Information Systems & Operations Management Theses - Archive

In this paper, I study the impact of supply chain information networks on cyber risk exposure. I document that firms that are more central in the supply chain information network have higher cyber risk exposure. The rapid advancement of information and communication technology (ICT) has led to increased interconnectedness within global supply chain networks. While this enhances efficiency and profitability, it also exposes these entities to systematic and contagious risks, as cyber criminals exploit the connectedness to infiltrate multiple firms simultaneously. High-profile cyber-attacks like NotPetya, SolarWinds, and Colonial Pipeline have devastating effects on organizations and pose threats to national security. …

‘So What If Chatgpt Wrote It?’ Multidisciplinary Perspectives On Opportunities, Challenges, And Implications Of Generative Conversational Ai For Research, Practice, And Policy, Yogesh K. Dwivedi, Nir Kshetri, Laurie Hughes, Emma Louise Slade, Anand Jeyaraj, Arpan Kumar Kar, Abdullah M. Baabdullah, Alex Koohang, Vishnupriya Raghavan, Manju Ahuja, Hanaa Albanna, Mousa Ahmad Albashrawi, Adil S. Al-Busaidi, Janarthanan Balakrishnan, Yves Barlette, Sriparna Basu, Indranil Bose, Laurence Brooks, Dimitrios Buhalis, Lemuria Carter, Soumyadeb Chowdhury, Tom Crick, Scott W. Cunningham, Gareth H. Davies, Robert M. Davison, Rahul Dé, Denis Dennehy, Yanqing Duan, Rameshwar Dubey, Rohita Dwivedi, John S. Edwards, Carlos Flavián, Robin Gauld, Varun Grover, Mei-Chih Hu, Marjin Janssen, Paul Jones, Iris Junglas, Sangeeta Khorana, Sascha Kraus, Kai R. Larsen, Paul Latreille, Sven Laumer, F. Tegwen Malik, Abbas Mardani, Marcello Mariani, Sunil Mithas, Emmanuel Mogaji, Jeretta Horn Nord, Siobhan O'Connor, Fevzi Okumus, Margherita Pagani, Neeraj Pandey, Savvas Papagiannidis, Ilias O. Pappas, Nishith Pathak, Jan Pries-Heje, Ramakrishnan Raman, Nripendra P. Rana, Sven-Volker Rehm, Samuel Riberiro-Navarrete, Alexander Richter, Frantz Rowe, Suprateek Sarker, Bernd Carsten Stahl, Manoj Kumar Tiwari, Wil Van Der Aalst, Viswanath Venkatesh, Giampaolo Viglia, Michael Wade, Paul Walton, Jochen Wirtz, Ryan Wright

Management Information Systems Faculty Publications

Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology presents opportunities as well as, often ethical and legal, challenges, and has the potential for both positive and negative impacts for organizations, society, and individuals. Offering multi-disciplinary insight into some of these, this article brings together 43 contributions from experts in fields such as computer science, marketing, information systems, education, policy, hospitality and tourism, management, publishing, and nursing. The contributors acknowledge ChatGPT’s capabilities to enhance productivity and suggest that it is …

Teaching And Assessing With Taxonomies, Tony Shannon

International Journal for Business Education

The development of taxonomies which articulate learning outcomes are necessary to disconnect the silos among educators, employers and learners (Mathews, 2019; Uranis et al.) What are taxonomies? A taxonomy is a systematic classification of objects. Why do they matter? Without systematic classification and coding it is difficult to compare or combine objects. How are they relevant to teaching and learning? In the years after the Second World War, educational psychologists saw the progress made in the biological sciences with taxonomies and started to apply them in education. Among the first to appear in the mid-50s was the work of Bloom.