Management Information Systems Commons^™

Reflective Journals, Tony Shannon Am

International Journal for Business Education

A reflective journal helps to think honestly about one’s actual thinking. This can be uncomfortable at first!

Uk Universities Face Their Toughest Test, Andrew Jack

International Journal for Business Education

The School of Oriental and African Studies seemed a symbol of stability when it celebrated its centenary in 2016 by taking over and renovating the University of London’s imposing Senate House building in central London. It was a bold move to lure the best students. But just three years later its future has become much shakier, with its undergraduate intake down 40 percent and a £7m operating deficit. “The competition is brutal,” says Professor Stephen Hopgood, Soas’s international pro-director. “We are small and specialist, and if undergraduate fees are cut, it’s going to be very hard for an institution of …

The Futures Of Learning 3: What Kind Of Pedagogies For The 21st Century?, Cynthia Luna Scott

International Journal for Business Education

Since the emergence of a global movement that calls for a new model of learning for the twenty first century, it has been argued that formal education must be transformed to enable new forms of learning that are needed to tackle complex global challenges. Literature on this topic offers compelling arguments for transforming pedagogy to better support acquisition of twenty-first century skills.

Reinventing Cybersecurity Internships During The Covid-19 Pandemic, Lori L. Sussman

Journal of Cybersecurity Education, Research and Practice

The Cybersecurity Ambassador Program provides professional skills training for emerging cybersecurity professionals remotely. The goal is to reach out to underrepresented populations who may use Federal Work-Study (FWS) or grant sponsored internships to participate. Cybersecurity Ambassadors (CAs) develop skills that will serve them well as cybersecurity workers prepared to do research, lead multidisciplinary, technical teams, and educate stakeholders and community members. CAP also reinforces leadership skills so that the next generation of cybersecurity professionals becomes a sustainable source of management talent for the program and profession. The remote curriculum innovatively builds non-technical professional skills (communications, teamwork, leadership) for cybersecurity research …

Risk Perceptions About Personal Internet-Of-Things: Research Directions From A Multi-Panel Delphi Study, Paul M. Di Gangi, Barbara A. Wech, Jennifer D. Hamrick, James L. Worrell, Samuel H. Goh

Journal of Cybersecurity Education, Research and Practice

Internet-of-Things (IoT) research has primarily focused on identifying IoT devices' organizational risks with little attention to consumer perceptions about IoT device risks. The purpose of this study is to understand consumer risk perceptions for personal IoT devices and translate these perceptions into guidance for future research directions. We conduct a sequential, mixed-methods study using multi-panel Delphi and thematic analysis techniques to understand consumer risk perceptions. The results identify four themes focused on data exposure and user experiences within IoT devices. Our thematic analysis also identified several emerging risks associated with the evolution of IoT device functionality and its potential positioning …

Cybersecurity Continuity Risks: Lessons Learned From The Covid-19 Pandemic, Tyler Fezzey, John H. Batchelor, Gerald F. Burch, Randall Reid

Journal of Cybersecurity Education, Research and Practice

The scope and breadth of the COVID-19 pandemic were unprecedented. This is especially true for business continuity and the related area of cybersecurity. Historically, business continuity and cybersecurity are viewed and researched as separate fields. This paper synthesizes the two disciplines as one, thus pointing out the need to address both topics simultaneously. This study identifies blind spots experienced by businesses as they navigated through the difficult time of the pandemic by using data collected during the height of the COVID-19 pandemic. One major shortcoming was that most continuity and cybersecurity plans focused on single-axis threats. The COVID-19 pandemic resulted …

Using Accounting Software For Teaching And Learning In A Second-Year Accounting Course, Lesley J. Stainbank Prof, Thanesha Reddy Jankeeparsad, Aarthi Algu

The African Journal of Information Systems

The aim of this paper is to report students’ perceptions on whether the use of accounting software enhances their understanding of the accounting cycle, and improves their information technology skills. Kolb’s experiential learning cycle is used to argue that offering a concrete learning experience increases effective learning. The study uses survey research to determine students’ perspectives of the usefulness of using accounting software in enhancing their understanding of the accounting cycle in a real business environment. The results show that students perceived the accounting example they used in the accounting software training to have some benefits in helping their understanding …

The Career Project: An Intervention To Facilitate Career Development, Dale E. Rude, Marina Sebastijanovic, Jamie K. Belinne, Troy D. Hopkins

Southwestern Business Administration Journal

Students face substantial challenges in readying for their professional lives. They must select a field, find a suitable job within that field, and lay a foundation for their career. To aid with this, we present the career project, an efficient career- and self-exploration assignment. The project comprises a resume assessment, identifying short-term and long-term career goals, backup plans, personal strengths and selling points, conducting organizational research, an informational interview with someone in their desired field, and a market assessment by a knowledgeable professional. We tested the project efficacy with 803 students (two treatment groups and two controls) during an ‘Introduction …

Revisiting Cybersecurity Awareness In The Midst Of Disruptions, Avideh Sadaghiani-Tabrizi

International Journal for Business Education

The awareness of cybersecurity and knowledge about risks from a variety of threats, which present harm or steal private information in internetworking could help in mitigation of vulnerabilities to risks of threats in safeguarding information from malware and bots. Revisiting cybersecurity awareness of every member and evaluation of organization’s posture might help to protect sensitive or private information from a network of computers, working together and forming into botnets. The purpose of the qualitative case study narrative was to explore prospects for integrating cybersecurity education into elementary school children’s curriculum through interviews of elementary schoolteachers, IT experts, and parents to …

Business Inferences And Risk Modeling With Machine Learning; The Case Of Aviation Incidents, Burak Cankaya, Kazim Topuz, Aaron M. Glassman

Publications

Machine learning becomes truly valuable only when decision-makers begin to depend on it to optimize decisions. Instilling trust in machine learning is critical for businesses in their efforts to interpret and get insights into data, and to make their analytical choices accessible and subject to accountability. In the field of aviation, the innovative application of machine learning and analytics can facilitate an understanding of the risk of accidents and other incidents. These occur infrequently, generally in an irregular, unpredictable manner, and cause significant disruptions, and hence, they are classified as "high-impact, low-probability" (HILP) events. Aviation incident reports are inspected by …

Relationship Between E-Crm, Service Quality, Customer Satisfaction, Trust, And Loyalty In Banking Industry, Shymaa Mohamed Mohamed Abdeldayem, Engy Yehia, Mohamed Marie

Future Computing and Informatics Journal

E-CRM strives to enhance customer service, build relationships with customers, and keep key clients. E-CRM deals with technology, people, and processes and with the goal of fostering customer loyalty. This paper aims to investigate the relationship between E-CRM, service quality, customer satisfaction, trust, and loyalty in banking industry. In order to gather sufficient reviews, a literature review was carried out utilizing a number of corresponding publications that were indexed in reliable databases. A model that highlights the relation between E-CRM and customer satisfaction, service quality, trust, and loyalty is also shown in this study. The supervisors of administrative organizations can …

Soft Skills In Stem, Mariana Sorroza Aguilar

Honors Undergraduate Theses

Those working in science, technology, engineering, and math (STEM) fields are delivering world-changing solutions to the problems we face and are saving lives every day. Some of them do surgeries, some design airplanes and cars, others study the wildlife around us, and others create processes to facilitate the manufacturing of devices we use often. In order to do this, the engineers, scientists, doctors, and other professionals in STEM disciplines need to possess hard skills. Hard skills are often called technical skills and are measurable abilities and skills that are needed to perform tasks effectively. The tasks done share something in …

Disparities In Mental Health Technology Among African Americans: Breaking Cultural Inclusion Barriers, Nyoki Cosey-Brown

DSW Capstone Projects

Mental health technology is a healthcare delivery model of the future. The engagement in virtual healthcare was intensified when traditional healthcare methods were inaccessible during the federal restrictions implemented due to the COVID-19 pandemic. Utilizing digital apparatuses for healthcare improved the convenience, efficiency, and accessibility of various mental health services that were inoperable in past healthcare models. However, the historical constructs of stigma, discrimination, inequity, exclusion, and structural racism in mental healthcare were prevalent problems that remained present in virtual mental health platforms concerning the experiences of African-American patients and professionals who utilized the spaces.

This research explored mental health …

The Applications Of Artificial Intelligence In Managing Project Processes And Targets: A Systematic Analysis, Cherie Noteboom, Martinson Ofori, Zixing Shen

Journal of International Technology and Information Management

Artificial intelligence (AI) has emerged as the defining technology of the 21st century and has far-reaching impacts on project management (PM). This study assesses the applications of AI in managing project processes and targets through a systematic analysis of publications from 2017 to 2021. The analysis has revealed interesting insights, trends, gaps, and issues. This study informs the researchers and practitioners of the status of AI applications in the management of project processes and targets. It helps stimulate research efforts that can lead to more advances in applying AI to augment PM practices.

The Need For International Ai Activities Monitoring, Parviz Partow-Navid, Ludwig Slusky

Journal of International Technology and Information Management

This paper focuses primarily on the need to monitor the risks arising from the dual-use of Artificial Intelligence (AI). Dual-use AI technology capability makes it applicable for defense systems and consequently may pose significant security risks, both intentional and unintentional, with the national and international scope of effects. While domestic use of AI remains the prerogative of individual countries, the unregulated and nonmonitored use of AI with international implications presents a specific concern. An international organization tasked with monitoring potential threats of AI activities could help defuse AI-associated risks and promote global cooperation in developing and deploying AI technology. The …

Determinants Of Continuance Intention To Use Mobile Wallets Technology In The Post Pandemic Era: Moderating Role Of Perceived Trust, Shailja Tripathi

Journal of International Technology and Information Management

The Covid-19 pandemic amplified the volume and importance of mobile payments using digital wallets and placed a basis for their continued adoption. The objective of the study is to formulate and test a comprehensive model by integration of the technology acceptance model (TAM) and expectation confirmation model (ECM) with the addition of three constructs, namely perceived trust, perceived risk, and subjective norm, to identify the determinants of continuance intention to use mobile wallets. Questionnaire-based survey method was used to gather the data from 550 users having experience using mobile wallets for more than six months. The data were analyzed using …

Which Diversity Measures Best Capture Public Company Value?, Benjamin P. Foster, Andrew S. Manikas, James R. Kroes

IT and Supply Chain Management Faculty Publications and Presentations

Prior research has shown that companies' diversity efforts lead to improved company performance and market value. However, measuring and comparing diversity is a challenge for firms since there is not a comprehensive, universally accepted method to measure firm diversity. This study evaluates three publicly available proxy measures (the Human Rights Campaign Foundation's Corporate Equality Index (CEI) ratings and Bloomberg's environmental, social, and governance (ESG) scores, and a Board of Directors gender diversity index) that report on various aspects of firm diversity to assess which are most closely associated with long-term company value using panel regression. We find that higher CEI …

How Covid-19 Stole Christmas: How The Pandemic Shifted The Calculus Around Social Media Self-Disclosures, Teagen Nabity-Grover, Christy M. K. Cheung, Jason Bennett Thatcher

IT and Supply Chain Management Faculty Publications and Presentations

During the COVID-19 pandemic, social media use increased significantly, and news media also reported increased levels of social shaming for behaviors that were now deemed high-risk for spreading or contracting the virus. This study examines how this pandemic-afflicted environment changed what and how individuals disclosed online during the 2020 holiday season. Using data collected at two time periods in December 2020 from Facebook and Instagram users, the data show that social calculus constructs comprise most of the significant predictors for online self-disclosure; evaluation apprehension is also a significant moderator. In a post-hoc analysis with 2019 disclosure data, this study finds …

Does Accuracy Matter?: Methodological Considerations When Using Automated Speech-To-Text For Social Science Research, Steven J. Pentland, Christie M. Fuller, Lee A. Spitzley, Douglas P. Twitchell

IT and Supply Chain Management Faculty Publications and Presentations

The analysis of spoken language has been integral to a breadth of research in social science and beyond. However, for analyses to occur with efficiency, language must be in the form of computer-readable text. Historically, the speech-to-text process has occurred manually using human transcriptionists. Automated speech recognition (ASR) is advertised as an efficient and inexpensive alternative, but research shows this method of speech-to-text is prone to error. This paper investigates the viability of using error prone ASR transcriptions as part of the methodological process of language analysis. Results show that at the individual feature level, analysis of ASR transcriptions differ …

From Information Overload To Knowledge Graphs: An Automatic Information Process Model, Eve Huang Thullen

CGU Theses & Dissertations

Continuously increasing text data such as news, articles, and scientific papers from the Internet have caused the information overload problem. Collecting valuable information as well as coding the information efficiently from enormous amounts of unstructured textual information becomes a big challenge in the information explosion age. Although many solutions and methods have been developed to reduce information overload, such as the deduction of duplicated information, the adoption of personal information management strategies, and so on, most of the existing methods only partially solve the problem. What’s more, many existing solutions are out of date and not compatible with the rapid …

Pict-Dpa: A Quality-Compliance Data Processing Architecture To Improve The Performance Of Integrated Emergency Care Clinical Decision Support System, Ruizhi Yu

CGU Theses & Dissertations

Emergency Care System (ECS) is a critical component of health care systems by providing acute resuscitation and life-saving care. As a time-sensitive care operation system, any delay and mistake in the decision-making of these EC functions can create additional risks of adverse events and clinical incidents. The Emergency Care Clinical Decision Support System (EC-CDSS) has proven to improve the quality of the aforementioned EC functions. However, the literature is scarce on how to implement and evaluate the EC-CDSS with regard to the improvement of PHOs, which is the ultimate goal of ECS. The reasons are twofold: 1) lack of clear …

Socio-Economic Management Theory Related To Bpm: A Case Study Of Dysfunctions In Digital Transformation Strategy, Yanfei Zhang, Emmanuel Monod, Gerard Beenen, Yuewei Jiang, Chris H. Willis

Management Faculty Publications

This research claims that dynamic strategies demanded by today’s digital environment exacerbate inconsistency between an organization’s digital transformation efforts and its enterprise architecture (EA) planning process. This phenomenon leads to redundant investments, delayed implementation, and frequent failures in digital transformation projects. In order to investigate this inconsistency, we apply the socioeconomic approach to management (SEAM) theory. Through critical analysis of four case studies in a large manufacturing organization, we clarify the relationship between digital transformation and EA and reveal the dysfunction in strategic implementation from a SEAM and business process management (BPM) perspective. In practice, this research integrates digital transformation …

Barriers To A Cybersecurity Career: Analysis Across Career Stage And Gender, Justin Scott Giboney, Bonnie Brinton Anderson, Geoffrey A. Wright, Shayna Oh, Quincy Taylor, Megan Warren, Kylie Johnson

Faculty Publications

The demand for cybersecurity professionals is high—especially for women. Efforts to attract women to cybersecurity careers are not meeting goals of equal representation. Researchers have not yet identified a theoretical rationale for the differences. To provide a theoretical rationale, we investigate barriers to a cybersecurity career based on career stages defined by Super (1957) and gender. Concerns about a cybersecurity career differ between girls, young adult women, and mid-career women. Girls feel an un- awareness of opportunity and requisite training, whereas adult women are concerned that they will be undervalued in a male-dominated field, and mid-career women are concerned about …

Measuring State And Trait Attention Control Using Mouse Movements, David W. Wilson, Jeffrey Jenkins, J. S. Valacich

Faculty Publications

Attention is a scarce resource in an increasingly distracting world. Although computing devices might well be blamed for much of the distraction we experience, these devices also afford an opportunity for feedback and improvement, as seen in a variety of contexts. This paper provides initial evidence that mouse movement data can be used to measure users’ attention control. Attention control refers to the ability to maintain top-down attention to goal-relevant stimuli and resist the distracting influence of irrelevant stimuli competing for attention. During a controlled experiment with conditions of varying levels of distraction, we captured participants’ mouse movements to determine …

Climate Change Risk Perception And Pro-Environmental Behavior: The Moderating Role Of Environmental Values And Psychological Contract Breach, Badar Latif, James Gaskin, Nuwan Gunarathne, Robert Sroufe, Arshian Sharif, Abdul Hanan

Faculty Publications

Purpose – Debates regarding climate change risk perception (CCRP), particularly its scale and impact on social and environmental sustainability, have continued for decades. CCRP is experiencing a renaissance with an increased focus on environmentally relevant behaviors to mitigate the effects of climate change. However, CCRP lacks investigation from the employee perspective. Supported by the social exchange and value–belief–norm theories, this study aims to address the impact of employees’ CCRP on their proenvironmental behavior (PEB) via the moderating roles of environmental values and psychological contract breach.

Design/methodology/approach – The nonprobability convenience sampling technique was used to collect survey data froma sample …

Student Engagement In The Hyflex And Online Classrooms: Lessons From The Covid‑19 Pandemic, Karoly Bozan, James Gaskin, Claire Stoner

Faculty Publications

Student engagement is determined by the degree to which students perceive that their psychological needs for autonomy, competence, and relatedness are met as prescribed. The COVID-19 pandemic, with its sudden and dramatic shift to mandatory HyFlex (alternating online and face-to-face student attendance) or online learning only, meant less or no faceto- face interactions with peers and faculty, which had an impact on student motivation and engagement in the classroom, as reflected in the National Survey of Student Engagement. This new educational landscape will likely remain in effect to a certain extent, and, thus, there is a need for a deeper …

The Impact Of Weibo Features On User’S Information Comprehension: The Mediating Role Of Cognitive Load, Ying Xu, Jia-Qiong Xie, Fu-Xing Wang, Rebecca L. Monk, James Gaskin, Jin-Liang Wang

Faculty Publications

Social media, such as Microblogs, have become an important source for people to obtain information. However, we know little about how this would influence our comprehension over online information. Based on the cognitive load theory, this research explores whether and how two important features of Weibo, which are the feedback function and information fragmentation, would increase cognitive load and may in turn hinder users’ information comprehension in Weibo. A 2 (feedback or non-feedback) × 2 (strong-interference or weak-interference information) between-participants experimental design was conducted. Our results revealed that the Weibo feedback function and interference information exerted a negative impact over …

How Certain Robot Attributes Influence Human-To-Robot Social And Emotional Bonds, James Gaskin, P. Thomas Fife, Warren Rosengren

Faculty Publications

A growing population of humans are feeling lonely and isolated and may therefore benefit from social and emotional companionship. However, other humans cannot always be available to fulfill these needs, and such in-need individuals often cannot care for pets. Therefore, we explore how robot companions may be designed to facilitate bonds with humans. Our preliminary examination of 115 participants in a scenario based quasi-experimental study suggests that humans are more likely to develop social and emotional bonds with robots when those robots are good at communicating and conveying emotions. However, robots’ anthropomorphic attributes and responsiveness to external cues were found …

Key Success Factors For “Real World” Projects: A Principal- Agency Theory Perspective, Degan Kettles, Dan Mazzola, Mary Sumner, Mahesh Raisinghani

Faculty Publications

“Real world” projects are an important component of MIS academic programs. These “real world” projects provide students with problem-based learning opportunities which enable them to address “real world” problems and opportunities. The purpose of this research-in-progress is to determine the key success factors for “real world” projects. The concept of Principal-Agency Theory provides a theoretical lens for understanding these success factors from the viewpoint of students, faculty, and industry sponsors. The SIM academic research team will collect data from project teams across ten universities and for over 250 projects. Having multiple perspectives will contribute to an understanding of how to …

Charting A Course To The Top: Insights From The Fortune 500 Cios And How They Differ From Other C-Suite Executives, Benjamin Richardson, Degan Kettles, Daniel Mazzola

Faculty Publications

No abstract provided.