Management Information Systems Commons^™

Being Satisfied And Serving Communities As Outcomes Of Servant Leadership In The Academic Context: Policies Based On A Multi‑Level Structural Equation Model, Majid Ghasemy, Mahdi Akbarzadeh, James Eric Gaskin

Faculty Publications

There is a great emphasis on the importance of serving communities and the need to study servant leadership in recent higher education literature. Yet, academics’ community citizenship behavior has not been examined through applied research. To address these issues, our study aims at investigating the effects of two dimensions of servant leadership (behaving ethically and helping subordinates grow and succeed) on job satisfaction and community citizenship behavior. The context of our multi-level study is the Malaysian higher education. To estimate our theoretical model, we employed the EQS 6.4 statistical package and analyzed the data collected from 1876 lecturers from 120 …

Opportunities For Information Systems Scholars To Help Address Global Crises, James Gaskin, Warren Rosengren

Faculty Publications

As of yet, most applied information systems (IS) research has been concentrated on the problems facing privately owned institutions in developed nations. Now that the IS field has matured and applied research has begun to take a bigger role in the IS community, we have the opportunity to tackle not only traditional information systems problems but also global crises affecting billions of people. There are an abundance of major societal, global, and environmental crises that information systems scholars can help address. In this paper, we review the AIS Senior Scholars’ Basket of Eight (AIS-8) journals to determine their coverage of …

Improving The Quality Of Survey Data: Using Answering Behavior As An Alternative Method For Detecting Biased Respondents, Manasvi Kumar, David Kim, Joseph S. Valacich, Jeffrey L. Jenkins, Alan R. Dennis

Faculty Publications

Online surveys are used for collecting self-report data. Despite their prevalent use, data quality problems persist due to various response biases. Here, we demonstrate how participant answering behaviors can be used to identify biased responses. We administered an online survey where participants reported their personality dimensions of neuroticism and extraversion—two personality dimensions that have been previously shown to be correlated with a propensity to deceive—and were later presented with a scenario to exhibit deceptive behavior. We then generated models to predict deception using the neuroticism and extraversion constructs. Using respondents’ fine-grained mouse movement data when answering these questions, we generated …

Rigor, Relevance, And Practical Significance: A Real-Life Journey To Organizational Value, Joseph S. Valacich, Jeffrey L. Jenkins

Faculty Publications

In this essay, we describe a research journey focusing on how to analyze mouse cursor movements, typing fidelity, and data from other human-computer interaction (HCI) devices to better understand the end-user online experience. We begin by defining organizational value and how it relates to other aspects that researchers use to assess academic research quality. We then describe and contrast our research journey by demonstrating key research milestones: from achieving statistical significance to achieving practical significance and, finally, to reaching relevance to practice. We then explain how we crossed the chasm between academic research and technology commercialization (i.e., the last research …

Mitigating The Security Intention-Behavior Gap: The Moderating Role Of Required Effort On The Intention-Behavior Relationship, Jeffrey L. Jenkins, Alexandra Durcikova, Jay F. Nunamaker Jr.

Faculty Publications

Although users often express strong positive intentions to follow security policies, these positive intentions fail to consistently translate to behavior. In a security setting, the inconsistency between intentions and behavior—termed the intention-behavior gap—is particularly troublesome, as a single failure to enact positive security intentions may make a system vulnerable. We address a need in security compliance literature to better understand the intention-behavior gap by explaining how an omnipresent competing intention—the user’s desire to minimize required effort—negatively moderates the relationship between positive intentions and actual security behavior. Moreover, we posit that this moderating effect is not accounted for in extant theories …

Detecting Noncompliant Behavior In Organizations: How Online Survey Responses And Behaviors Reveal Risk, Jeffrey L. Jenkins, Jospeh S. Valacich, Aaron F. Zimbelman, Mark F. Zimbelman

Faculty Publications

Ensuring organizational regulatory and legal compliance is a challenging, high-stakes management task. Overlooking or underestimating noncompliance in organizations can result in substantial fines, damage to a company’s reputation, and, ultimately, loss of business. To help alleviate this risk, we explore whether organizations can assess noncompliance by monitoring users’ answers and related mouse cursor movements in an intelligent online questionnaire. Namely, we propose that noncompliant (compared with compliant) individuals will experience more cognitive dissonance on questions about (1) what constitutes noncompliance behavior and (2) what consequences for noncompliance are appropriate. We predict that increased cognitive dissonance in noncompliant individuals will influence …

Articulating Conceptual Modeling Research Contributions, Lois M. L. Delcambre, Stephen W. Liddle, Oscar Pastor, Veda C. Storey

Faculty Publications

To contribute to the ongoing discussions related to understanding and organizing the field of conceptual modeling, this paper presents a reference framework for articulating conceptual modeling research. The framework accommodates the diverse nature of conceptual modeling research contributions. The framework can describe many styles of research, including empirical research. The framework was inspired by, and is able to characterize, a large set of published papers in conceptual modeling. The framework allows researchers and reviewers to acknowledge the contributions of their work. Using the framework to describe a research paper also promotes meaningful discussion among reviewers and readers.

Non-Communicable Diseases And Social Media: A Heart Disease Symptoms Application, Ashwin Kumar Thandapani Kumarasamy, Daniel Asamoah, Ramesh Sharda

Management Information Systems Faculty Publications

Social media platforms have become ubiquitous and allow users to share information in real-time. Our study uses data analytics as an approach to explore non-communicable diseases on social media platforms and to identify trends and patterns of related disease symptoms. Exploring epidemiological patterns of non-communicable diseases is vital given that they have become prevalent in low income communities, accounting for about 38 million deaths worldwide.

We collected data related to multiple disease conditions from the Twitter microblogging platform and zoomed into symptoms related to heart diseases. As part of our analyses, we focused on the mechanism and trends of disease …

The Effect Of Covid-19 On The Human Capital Management In Start-Ups In Egypt, Fayrouz El Dabbagh, Mariam Walid, Shorouk Fouda, Shahjahan Bhuiyan

Papers, Posters, and Presentations

Start-ups are institutionally fragile companies that deal with high degrees of risk and uncertainty, especially during short-term shocks, such as COVID-19. This policy brief attempts to identify the needed development in the start-up supporting ecosystem under COVID-19 pandemic, with a special focus on human capital management (HCM), decent work, and labor resilience in start-ups in Egypt. The core question of the paper is: How did COVID-19 pandemic affect the HCM practices in Egyptian start-ups and what is needed for start-ups in Egypt to recover from the crisis and sustain decent jobs and labor resilience?

Effects Of Training Set Size On Supervised Machine-Learning Land-Cover Classification Of Large-Area High-Resolution Remotely Sensed Data, Christopher A. Ramezan, Timothy A. Warner, Aaron E. Maxwell, Bradley S. Price

Faculty & Staff Scholarship

The size of the training data set is a major determinant of classification accuracy. Neverthe- less, the collection of a large training data set for supervised classifiers can be a challenge, especially for studies covering a large area, which may be typical of many real-world applied projects. This work investigates how variations in training set size, ranging from a large sample size (n = 10,000) to a very small sample size (n = 40), affect the performance of six supervised machine-learning algo- rithms applied to classify large-area high-spatial-resolution (HR) (1–5 m) remotely sensed data within the context of a geographic …

Three Essays Exploring Diversification Strategies In Family Firms: Evidence From The S&P 1500 On Acquisitions And Exits., Chelsea Sherlock

Electronic Theses and Dissertations

Family firms are not only the most prevalent form of business organization in the world, accounting for roughly 75% of all organizations (La Porta, Lopez-de-Silanes, & Shleifer, 1999; Miller, Steier, & Le Breton-Miller, 2003), they also represent “heterogeneous and complex enterprises” that offer a “challenging array of issues to study” (Sharma, Chrisman, & Gersick, 2012, p. 5). Accordingly, this series of essays explores diversification strategies in family firms by investigating the family specific factors which may influence strategic decision-making. I begin with a review of the diversification literature over the last 20 years. Next, using data from S&P 1500 firms, …

The Future Of Api (Application Programming Interface) Security: The Adoption Of Apis For Digital Communications And The Implications For Cyber Security Vulnerabilities, Alison Munsch Phd, Peter Munsch Mba

Journal of International Technology and Information Management

Businesses and consumers need to have a robust Application Programming Interface (API) management and security program in place to ensure they are using the most updated policies to certify that these transactions are adequately secure. Technology vendors do provide API Management tools for Customers, and there are established API security standards for securing API transactions. Given the effort to keep APIs open and easy to implement for Business to Business (B2B) and Business to Consumer (B2C) communications, security standards must be part of API management.

This research gathered data to investigate why APIs are vulnerable. The research explored the different …

The Design, Development And Validation Of A Persuasive Content Generator, Sam Khataei, Michael J. Hine, Ali Arya

Journal of International Technology and Information Management

This paper addresses the automatic generation of persuasive content to influence users’ attitude and behaviour. Our research extends current approaches by leveraging individuals’ social media profiles and activity to personalize the persuasive content. Unlike most other implemented persuasive technology, our system is generic and can be adapted to any domain where collections of electronic text are available. Using the Yale Attitude Change approach, we describe: the multi-layered Pyramid of Individualization model; the design, development, and validation of integrated software that can generate individualized persuasive content based on a user’s social media profile and activity. Results indicate the proposed system can …

A Variation Of The Delone And Mclean Model For Collaborative Commerce Services: A Structural Equation Model, C. Christopher Lee, Pankaj Nagpal, Hyoun Sook Lim, Laura Dutil, Rebecca Lee, Youngseon Kim

Journal of International Technology and Information Management

This study intends to provide theory-driven empirical findings of the factors affecting users’ loyalty to a collaborative commerce platform provider and further suggests that the platform loyalty lead to future extended use of collaborative commerce services. DeLone and McLean model serves as a basic framework for this study. Our variation of the model tested the impact of perceived value, relationship quality, and service quality on platform loyalty, which would influence future extended use of collaboration commerce services. Our results confirm that perceived value and platform quality were the best predictors for platform loyalty, which in turn, had a positive influence …

An Ant-Based Intelligent Design For Future Self-Driving Commercial Car Service Strategy, Jian Denny Lin, Naveed Saleem, Vance Allen Etnyre, Gokhan Gercek, Nanfei Sun

Journal of International Technology and Information Management

The technology of self-driving cars will inevitably change the industry of taxis and ride-sharing cars that provide important commercial ground transportation services to travelers, tourists and local residents. There is no doubt that new techniques, business models and strategies will be needed to follow the use of self-driving cars. This paper focuses on a forward-looking research topic that route commercial, vacant self-driving vehicles so that the values to both businesses and passengers are improved. Importance of solutions to the new problem is discussed. We also propose a novel design which simulates behaviors of ants in nature to the vehicles. The …

Wireless Mobile Phone Technology, Deregulation Policy, Competition And Economic Welfare In Nigeria’S Telecom Industry: An Analytic Model, Onochie J. Dieli Phd

Journal of International Technology and Information Management

This analytic model is about the Nigerian telecom industry’s structural change caused by the arrival of a new wireless mobile phone technology. Nigeria’s telecom industry transformed from natural monopoly to competitive market as a result of deregulation that occurred in 1999. Under the price regulation using underground or above the ground cable telephone lines, it could run only with the help of government subsidies. This study argues that the arrival of a new telecomm technology was the key to success of Nigeria’s deregulation of its telecom industry. An analysis of a simple microeconomic model shows that with the new wireless …

Overcoming Team Boundaries In Agile Software Development, Scarlet Rahy, Julian Bass

Journal of International Technology and Information Management

Abstract: The usage of agile software development methods is increasing and so is the need for enhancing the collaboration between the different stakeholders. Thus, we chose to investigate the communication tools and challenges across the different boundaries and consequently deduce implications for practitioners. This research addresses inter-team communication by exploring the practitioners' perception on the different communication tools and the challenges faced at the three different boundaries, inter-team, team and customers, and geographically separated teams. We aim to enhance the productivity of software development through enhancing the communication between the different stakeholders. In this research, we use grounded theory approach …

What Leads Consumers To Spread Ewom For Food Ordering Apps?, Brinda Hansraj Sampat, Kali Charan Sabat

Journal of International Technology and Information Management

Restaurants are using innovative ways to engage with consumers using Food Ordering Apps (FOAs). The purpose of this article is to identify the influence of consumers’ eSatisfaction, perceived value, trust, and eLoyalty on eWOM for FOAs in India. The study also verifies if eWOM for FOAs varies based on age, gender, family size, order value, and online shopping experience. The research followed a multi-stage approach. In the first stage, an extensive literature review was conducted to identify the various factors that lead to eWOM. In the second stage, a survey was distributed among the FOA users. 375 responses were obtained. …

Blockchain Technology And Its Applications Across Multiple Domains: A Survey, Wajde Baiod, Janet Light, Aniket Mahanti

Journal of International Technology and Information Management

Blockchain technology has become an active area of research and a technological option for many businesses and industrial communities. With its distributed, decentralized, and trustless nature, blockchain can provide businesses with new opportunities and benefits through increased efficiency, reduced costs, enhanced integrity and transparency, better security, and improved traceability. Although blockchain’s largest applications have been in the finance and banking sector, we now see experiments and proposed applications in different fields. This paper provides an overview of blockchain technology; it brings together all the key design features, characteristics, and benefits of blockchain that make it a superior and unique technology, …

Determining Critical Success Factors For Realizing Innovative It Solutions In Higher Education, Anton Meijer

Journal of International Technology and Information Management

There is much research on Critical Success Factors when implementing novel IT solutions in different industries and contexts. However, for the domain of higher education the amount of studies is limited. This is partially due to the fact that what is considered higher education is different across countries. Universities, Universities of Applied Science, Vocational Universities, Polytechnics and related (research) institutes both have similarities and differences. However, one commonality is that institutions in higher education are not sufficiently capable of supporting the development(s) and requirements of educational processes with adequate (innovative) IT. Therefore the purpose of this study is to determine …

Table Of Contents Jitim Vol 29 Issue 4

Journal of International Technology and Information Management

table of contents

Exploring Factors Influencing Adoption Of Blockchain In Accounting Applications Using Technology–Organization–Environment Framework, Sujata Seshadrinathan, Shalini Chandra

Journal of International Technology and Information Management

Blockchain is one of the most promising technological innovations of recent times, with the potential to change the very way information systems are used by the accounting function. It is however expected to be disruptive and yet to see high adoption rates. Identification of factors influencing the adoption is required to empower the accounting fraternity to harness the full potential of blockchains. This study is one of the first to inductively explore and develop an adoption model for blockchains as well as for accounting applications with theoretical groundings in the Technology-Organization-Environment (TOE) framework, which has been extended with a variable …

Integrating Voice Over Ip Solution In Ipv6 And Ipv4 Networks To Increase Employee Productivity: A Case Study Of Cameroon Telecommunications (Camtel), North-West, Lottin Cyrille Marcel Malobe, Austin Oguejiofor Amaechi

Journal of International Technology and Information Management

Telecommunications organizations have to follow the rapid innovation of technology if they want to face challenges raised by competition. The challenge to respond to the huge market demand of updated products and services from customers requires that the organization‘s working environment be equipped with tools and communication facilities that contribute to ameliorating productivity. Cameroon Telecommunications (Camtel) is facing a digital telephony and Internet Protocol strategic management challenge. Successful implementation cannot be achieved if the employees are still depending on the ageing public switched telephone network (PSTN) as their primary communication system, despite the frequent loss of dial tone experience in …

Trust And Closeness: A Mixed Method For Understanding The Relationship Of Social Network Users, Lei Yang, Xue Wang, Margaret Meiling Meiling Luo

Journal of International Technology and Information Management

Mutual trust among social networks users encourages positive communications, so it is critical to study trust in the context of online social networks. In this study, we built a model to calculate trust of social media users. Data was collected from Qzone (Tencent Technology Co., Ltd.), a SN service (also known as QQ) in China. We identified 150 QQ users and 3 friends from each of the users; data of these users were collected by Python program. The relationship between trust and closeness was constructed using an ordinary least squares regression model, and the factors that influence trust between social …

Conflict Resolution In A Multi-Level It-Enabled Outsourcing Network: A Structured Solution Approach, Shreekant Vijaykar, Mahesh Gupta Prof., Pradip Kumar Bhaumik Dr.

Journal of International Technology and Information Management

Using the case study of an Indian Technology and Outsourcing Service Provider, SmartKey (real but renamed company), a technology vendor to a global healthcare provider, this paper analyses offshore outsourcing issues using IT-enabled services to gain deeper insights needed to understand the core conflict and propose a well-reasoned solution approach. Reasoning, the conscious thought process leading to a well-justified decision, is an important managerial skill required for making dynamic decisions, resolving conflicts, and thereby developing human resources. This paper explores Goldratt’s Evaporating Clouds (ECs) as a systematic approach to reasoning in particular, and as a system for developing human resource …

Digital Divide Of Perceptions, Usage, And Purchase Items In Japanese E-Payment Adoption, Michael E. Ellis, Moe Ota, Alexander N. Chen

Journal of International Technology and Information Management

The idea of a “digital divide” is a common issue in less developed countries but is also found in developed countries. We surveyed 151 Japanese to examine the effect of digital divide characteristics such as regional variations, age, and gender on the perception and behavior surrounding e-payments.

We find that regional difference affects Japanese perceptions, especially ease of use and trust, but not use. Also, older people are more like to use e-payment in terms of weekly frequency and amount of money spent than younger consumers. Japanese males, in general, have higher average scores in ease of use, importance of …

Table Of Contents Jitim Vol 30 Issue 2, 2021

Journal of International Technology and Information Management

Table of Contents JITIM volume 30 issue 2

Overcoming The Downsides Of Personal Internet And Cell Phone Use In The Workplace: An Exploratory Empirical Analysis, Kaustav Misra, Michael D. Stackhouse, Arundhati Bagchi Misra, Gregory Berry

Journal of International Technology and Information Management

The now taken-for-granted introduction of internet usage into the workplace changed the dynamics of work, productivity, and management, and this is now further complicated by the ubiquitous availability of personal cell phones, going beyond company supplied and (partially) controlled computers with internet connections. This paper studies the connection between internet and cell phone usage by employees and firm productivity. Using primary data collected via a self-reported survey, we conduct an empirical analysis utilizing information based on firm and industry characteristics. Results indicate that the level of non-work-related internet and cell phone usage is significantly associated with firm productivity. Some of …

Factors Affecting Students’ Satisfaction With Synchronous Online Instruction During The Covid-19 Pandemic, Xue Bai, Ephrem Eyob, Ade Ola, Serena Reese

Journal of International Technology and Information Management

A large number of institutions of higher learning at all levels transitioned hurriedly to remote and online learning in response to the novel coronavirus (COVID-19) pandemic. However, recent studies have concluded that university-level students prefer learning in face-to-face settings. This study seeks to understand the factors that are driving students’ rejection of remote and online learning options and to provide insight into future efforts to implement strategies and tools to mitigate these adverse factors. The results show factors that contribute the most to students’ perceived satisfaction in the remote instructional setting are less interaction during live lectures, more distractions, less …

A Data Driven Approach To Profile Potential Sars-Cov-2 Drug Interactions Using Tylerade, Robert P. Schumaker, Michael A. Veronin, Trevor Rohm, Matthew Boyett, Rohit R. Dixit

Journal of International Technology and Information Management

We use a data driven approach on a cleaned adverse drug reaction database to determine the reaction severity of several covid-19 drug combinations currently under investigation. We further examine their safety for vulnerable populations such as individuals 65 years and older. Our key findings include 1. hydroxychloroquine/chloroquine are associated with increased adverse drug event severity versus other drug combinations already not recommended by NIH treatment guidelines, 2. hydroxychloroquine/azithromycin are associated with lower adverse drug event severity among older populations, 3. lopinavir/ritonavir had lower adverse reaction severity among toddlers and 4. the combination of azithromycin, hydroxychloroquine and tocilizumab is safer than …