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Management Information Systems Commons™
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Articles 151 - 154 of 154
Full-Text Articles in Management Information Systems
Exceptions And Exception Handling In Computerized Information Processes, Diane M. Strong, Steven M. Miller
Exceptions And Exception Handling In Computerized Information Processes, Diane M. Strong, Steven M. Miller
Research Collection School Of Computing and Information Systems
Exceptions, situations that cannot be correctly processed by computer systems, occur frequently in computer-based information processes. Five perspectives on exceptions provide insights into why exceptions occur and how they might be eliminated or more efficiently handled. We investigate these perspectives using an in-depth study of an operating information process that has frequent exceptions. Our results support the use of a total quality management (TQM) approach of eliminating exceptions for some exceptions, in particular, those caused by computer systems that are poor matches to organizational processes. However, some exceptions are explained better by a political system perspective of conflicting goals between …
Deterministic Approximations To Co-Production Problems With Service Constraints And Random Yields, Gabriel R. Bitran, Thin Yin Leong
Deterministic Approximations To Co-Production Problems With Service Constraints And Random Yields, Gabriel R. Bitran, Thin Yin Leong
Research Collection School Of Computing and Information Systems
Production planning problems where multiple item categories are produced simultaneously are examined. The items have random yields and are used to satisfy the demands of many products. These products have specification requirements that overlap. An item originally targeted to satisfy the demand of one product may be used to satisfy the demand of other products when it conforms to their specifications. Customers' demand must be satisfied from inventory. The problem is formulated with service constraints and a near-optimal solution is provided to the problem with a fixed planning horizon. Simple heuristics are proposed for the problem solved with a rolling …
Reuse And Productivity In Integrated Computer-Aided Software Engineering: An Empirical Study, Rajiv D. Banker, Robert J. Kauffman
Reuse And Productivity In Integrated Computer-Aided Software Engineering: An Empirical Study, Rajiv D. Banker, Robert J. Kauffman
Research Collection School Of Computing and Information Systems
Growing competition in the investment banking industry has given rise to increasing demand for high functionality software applications that can be developed in a short period of time. Yet delivering such applications creates a bottleneck in software development activities. This dilemma can be addressed when firms shift to development methods that emphasize software reusability. This article examines the productivity implications of object and repository-based integrated computer-aided software engineering (ICASE) software development in the context of a major investment bank's information systems strategy. The strategy emphasizes software reusability. Our empirical results, based on data from 20 projects that delivered software for …
Parameter Non-Stationarity In A Model To Estimate The Business Value Of Information Technology, Robert J. Kauffman
Parameter Non-Stationarity In A Model To Estimate The Business Value Of Information Technology, Robert J. Kauffman
Research Collection School Of Computing and Information Systems
Developing robust and refined measures to quantify strategic impacts is a major challenge facing researchers who seek to improve methods for IT investment evaluation. This paper presents a means to test for parameter "non-stationarity" in a model which quantifies the strategic contribution of IT. An iterative "jackknife" procedure is used to diagnose if different local competitive and demographic conditions present in branch banking enhance or suppress leverage on deposit market share associated with membership in an ATM network. Preliminary results suggest this approach will be useful for managers who need to evaluate similar ITs which operate in different environments.