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Journal of International Technology and Information Management

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Full-Text Articles in Management Information Systems

Achieving Value Co-Creation In It Outsourcing, Szu-Yuan Sun, Li-Shan Chen Jan 2016

Achieving Value Co-Creation In It Outsourcing, Szu-Yuan Sun, Li-Shan Chen

Journal of International Technology and Information Management

Over the past few decades, information technology outsourcing has become a widely used and researched means for enterprises to enhance their performance. As future collaboration is the most desirable outcome between enterprises and IT outsourcing vendors, the purpose of this study is to construct a new model to examine: 1) whether information technology outsourcing satisfaction impact future collaboration, 2) whether value co-creation impact outsourcing satisfaction, 3)which factors influence value co-creation, and 4) whether trust influence enterprises’ commitments. This research assumes that: 1) trust predicts enterprises’ commitments; 2) customer orientation and participation, service quality, communication culture, and enterprises’ commitment predicts value …


Identifying Four Key Means Of Business Value Creation Using Enterprise Systems: An Empirical Study, Prithvi Bhattacharya Jan 2016

Identifying Four Key Means Of Business Value Creation Using Enterprise Systems: An Empirical Study, Prithvi Bhattacharya

Journal of International Technology and Information Management

Enterprise Systems (ES) is increasingly becoming the choice of IT platform for most large organizations in the world. As a result, the potential of such systems to create more business value is of key interest to both industry and academia. The aim of this study is to identify the key means of business value creation that Enterprise Systems can enable. The contribution of this paper is that it identifies and proposes four key means by which Enterprise Systems can create business value: (a) Operational Efficiency (b) Mergers and Acquisitions, (c) Innovation (in product and process), (d) Strategic Decision Making. This …


Choice Of Agile Methodologies In Software Development: A Vendor Perspective, Sriram Rajagopalan, Saji K. Mathew Jan 2016

Choice Of Agile Methodologies In Software Development: A Vendor Perspective, Sriram Rajagopalan, Saji K. Mathew

Journal of International Technology and Information Management

The purpose of this research was to develop understanding about how vendor firms make choice about agile methodologies in software projects and their fit. Two analytical frameworks were developed from extant literature and the findings were compared with real world decisions. Framework 1 showed that the choice of XP for one project was not supported by the guidelines given by the framework. The choices of SCRUM for other two projects, were partially supported. Analysis using the framework 2 showed that except one XP project, all others had sufficient project management support, limited scope for adaptability and had prominence for rules.


Enhancing The Use Of Web 2.0 Technologies In Higher Education: Students’ And Lectures’ Views, Razep Echeng, Abel Usoro Jan 2016

Enhancing The Use Of Web 2.0 Technologies In Higher Education: Students’ And Lectures’ Views, Razep Echeng, Abel Usoro

Journal of International Technology and Information Management

Learning quality enhancement with Web 2.0 tools needs good implementation framework and lessons from best practice. However, there is not much research on what constitutes best practice in the implementation of Web 2.0 in learning activities. This research seeks to fill this gap by seeking the views of students and lecturers on increased adoption of Web 2.0 social tools in learning activities. The research reports on the quantitative and qualitative study carried out in UK. This research reveals that improved learning experience with the use of Web 2.0 tools in higher education is positively related to perceived usefulness, perceived ease …


Trends In Commercial-Off-The-Shelf Vs. Proprietary Applications, Vijay K. Agrawal, Vipin K. Agrawal, A. Ross Taylor Jan 2016

Trends In Commercial-Off-The-Shelf Vs. Proprietary Applications, Vijay K. Agrawal, Vipin K. Agrawal, A. Ross Taylor

Journal of International Technology and Information Management

This study examines factors valued by IS managers in deciding if COTS software is a viable alternative to proprietary software. The results indicate managers who anticipate increased usage of COTS packages in 5 years used the same top three factors in the formation of their decisions to adopt COTS as their colleagues who anticipated either zero change in COTS usage or an increased usage of proprietary software used in deciding not to adopt COTS software. Managers anticipating increased COTS usage had a statistically significant higher value for each of those items compared to managers not anticipating growth in COTS software.


Online Trust Cues: Perceptions And Application, Antonina A. Bauman Jan 2016

Online Trust Cues: Perceptions And Application, Antonina A. Bauman

Journal of International Technology and Information Management

This qualitative study analyzes perceptions of online trust cues as identified by shoppers from three countries: Germany, Russia, and the USA. A novel approach of the repertory grid method is used to study online trust cues in business-to-consumers commercial online transactions. This study resulted in the list of web site elements and features that consumers recognize as trust cues and use to evaluate e-vendor’s trustworthiness. Findings show that out of fourteen categories of online trust cues, identified by online shoppers, three categories of online trust cues are found to be common across three cultures while eleven categories are culture specific. …


Evaluation Of Classification And Ensemble Algorithms For Bank Customer Marketing Response Prediction, Olatunji Apampa Jan 2016

Evaluation Of Classification And Ensemble Algorithms For Bank Customer Marketing Response Prediction, Olatunji Apampa

Journal of International Technology and Information Management

This article attempts to improve the performance of classification algorithms used in the bank customer marketing response prediction of an unnamed Portuguese bank using the Random Forest ensemble. A thorough exploratory data analysis (EDA) was conducted on the data in order to ascertain the presence of anomalies such as outliers and extreme values. The EDA revealed that the bank data had 45, 211 instances and 17 features, with 11.7% positive responses. This was in addition to the detection of outliers and extreme values. Classification algorithms used for modelling the bank dataset include; Logistic Regression, Decision Tree, Naïve Bayes and the …


The Perceived Business Benefit Of Cloud Computing: An Exploratory Study, Thomas Chen, Ta-Tao Chuang, Kazuo Nakatani Jan 2016

The Perceived Business Benefit Of Cloud Computing: An Exploratory Study, Thomas Chen, Ta-Tao Chuang, Kazuo Nakatani

Journal of International Technology and Information Management

The objective of the research is to study the benefits of cloud computing perceived by adopters and examine the impact of moderating factors on the relationship between the type of cloud computing and the perceived benefit. The moderating factors include firm size and value-chain activities. A measurement instrument of a 5-point Likert scale was administered on businesses of different sizes in Taiwan. The benefit of cloud computing measured in the study were: cost reduction, improved capability and enhanced scalability. The results show that the perceived benefit of cloud computing varies depending on the type of cloud computing, the value chain …


It Governance-An Integrated Framework And Roadmap: How To Plan, Deploy And Sustain For Improved Effectiveness, Gad J. Selig Jan 2016

It Governance-An Integrated Framework And Roadmap: How To Plan, Deploy And Sustain For Improved Effectiveness, Gad J. Selig

Journal of International Technology and Information Management

The issues, opportunities and challenges of effectively managing and governing an organization’s Information Technology (IT) demands, investments and resources has become a major concern of the Board and executive management in enterprises on a global basis. A rapidly growing number of organizations have become increasingly dependent on a broad array of technologies to manage and grow their businesses. IT is an integral part of most organizations today and will certainly become more critical in the future. This paper proposes a comprehensive and integrated IT governance framework and roadmap which identifies the appropriate current and emerging best practices methodologies for each …


Usability Test Of Personality Type Within A Roommate Matching Website: A Case Study, Mrinalini Shekhawat, Shilpa Deshmukh, Gabriel Monroy, Anupriya Tiwari, Xiaoyun He, Heechang Shin, Yuan Hong, Haibing Lu Jan 2016

Usability Test Of Personality Type Within A Roommate Matching Website: A Case Study, Mrinalini Shekhawat, Shilpa Deshmukh, Gabriel Monroy, Anupriya Tiwari, Xiaoyun He, Heechang Shin, Yuan Hong, Haibing Lu

Journal of International Technology and Information Management

We designed and built a roommate matching website, exclusively for students, which allow students to have a central point in which they can meet credible roommate candidates, search for verified housing, and easily reach out to these individuals to further their relationship, and eventually share living space. Our website aims to allow a user to search for compatible roommates not just by living habits, but by tying in the personality of candidates in reference to their own personality type. This type of personality matching in conjunction with a standard behavioral survey is the basis of the algorithm used for roommate …


Table Of Contents Jan 2016

Table Of Contents

Journal of International Technology and Information Management

Table of Contents for Volume 25 Number 4


Conceptual Models On The Effectiveness Of E-Marketing Strategies In Engaging Consumers, Cheristena Bolos, Efosa C. Idemudia, Phoebe Mai, Mahesh Rasinghani, Shelley Smith Jan 2016

Conceptual Models On The Effectiveness Of E-Marketing Strategies In Engaging Consumers, Cheristena Bolos, Efosa C. Idemudia, Phoebe Mai, Mahesh Rasinghani, Shelley Smith

Journal of International Technology and Information Management

Effective marketing has always been an important factor in business success. Without the ability to identify customers and convince them to purchase the product or service being offered, businesses would not survive. Recent advancements in technology have given rise to new opportunities to engage customers through the use of electronic marketing (e-marketing). E- marketing draws from traditional marketing principles, while also expanding the types of strategies available to companies. Websites, social media, and online marketplaces are just some examples of how businesses are leveraging e-marketing approaches to connect with potential customers. In formulating sound e-marketing strategies, it is important for …


Healthcare System-Use Behavior: A Systematic Review Of Its Determinants, Jiming Wu Jan 2016

Healthcare System-Use Behavior: A Systematic Review Of Its Determinants, Jiming Wu

Journal of International Technology and Information Management

To understand patient and physician behavior, researchers have investigated the determinants of using healthcare information systems. Although this stream of research has produced important findings, it has yet to appreciably advance our understanding of system-use behavior in healthcare. To fill this gap, the current paper employs a systematic review to synthesize past research, reveal the key determinants of healthcare system usage, and illuminate a deeper understanding of the topic. This study thus helps healthcare researchers expand their baseline knowledge of these core determinants and conduct more fruitful future research on system-use behavior in healthcare.


Lee Manufacturing Control, Asset Tracking, And Asset Maintenance: Assessing The Impact Of Rfid Technology Adoption, Abubaker Haddud, John C. Dugger, Huei Lee Jan 2015

Lee Manufacturing Control, Asset Tracking, And Asset Maintenance: Assessing The Impact Of Rfid Technology Adoption, Abubaker Haddud, John C. Dugger, Huei Lee

Journal of International Technology and Information Management

The purpose of this study was to study the relationship between RFID technology and lean manufacturing. More specifically, the identification of implementation areas where RFID can have the greatest impact on manufacturing control, manufacturing asset tracking, and asset maintenance in a lean manufacturing environment. A survey was used to collect data from participants working in seven U.S. manufacturing industries. Questions addressed the use of RFID in manufacturing control, asset tracking, and asset maintenance. The survey items were directly related to the following manufacturing wastes: overproduction, waiting time, inefficient transportation, inappropriate processing, unnecessary inventory, unnecessary motion, and rejects and defects. An …


Factors Influencing Online Shopping During Diwali Festival 2014: Case Study Of Flipkart And Amazon.In, Preeti Khanna, Brinda Sampat Jan 2015

Factors Influencing Online Shopping During Diwali Festival 2014: Case Study Of Flipkart And Amazon.In, Preeti Khanna, Brinda Sampat

Journal of International Technology and Information Management

The Indian retail sector is witnessing a dramatic change because of changing mindset of the urban consumers. These consumers are spoilt for choices and are presented not only with different products and brands but also with diverse retailer formats such as departmental stores, specialty stores, and online shopping platforms. The prospect of online shopping is increasing in India because of many factors such as increased Internet literacy, perceived usefulness, ease of use, increased number of working women, entry from the global and local participants, and the increased visibility of online players, to name a few. E-tailing is the process of …


Revisit The Classification Of General Purpose Technologies (Gpts) In Corporate Innovation Research Using Patent And Patent Citation Data, Ranfeng Qiu, John Catwell Jan 2015

Revisit The Classification Of General Purpose Technologies (Gpts) In Corporate Innovation Research Using Patent And Patent Citation Data, Ranfeng Qiu, John Catwell

Journal of International Technology and Information Management

Information and Communication Technologies (ICTs) have been recognized as a type of General Purpose Technologies (GPTs), and thus are considered t h e “driving force” in corporate technology advance. In this study, we re-conceptualize and re-classify GPTs from a broad field- based approach, based on a two-dimensional construct using patent and patent citation data. The new construct makes connections of ICTs with other technology fields. The new approach takes into considerations that firms are not only “users” but also “innovators” of new technologies. The research results in this paper will serve as a platform based upon which more studies on …


From The Desk Of The Editor Jan 2015

From The Desk Of The Editor

Journal of International Technology and Information Management

No abstract provided.


The State Of Cryptocurrencies, Their Issues And Policy Interactions, Ramesh Subramanian, Theo Chino Jan 2015

The State Of Cryptocurrencies, Their Issues And Policy Interactions, Ramesh Subramanian, Theo Chino

Journal of International Technology and Information Management

This paper focuses on the evolution of cryptocurrencies. It traces the history of early cryptography, the ‘cypherpunk’ movement, and how the work of some cyber libertarians and cryptographers enabled the emergence of popular cryptocurrencies. The paper then focuses on Bitcoin. It delves into the technology behind the Bitcoin architecture and shows how exactly this technology works. The paper then does an analysis of security and regulatory considerations that affect the growth of Bitcoin-based businesses. The paper concludes with some suggestions for future work in the area.


Changing Business Process Management In Project Development, Debby Goedknegt Jan 2015

Changing Business Process Management In Project Development, Debby Goedknegt

Journal of International Technology and Information Management

The construction sector is in transition. All related manufacturing industries face the challenge to improve the processes within the whole sector. Building Information Modelling (BIM) could be a tool to make production and control chains more efficient (Verbaan, 2013). The question that is being answered her is: What are the business enabling capabilities regarding efficiency and effectivity of BIM in the domain of project development in the built environment for architects and project developers in the context of the current reality of the Dutch built environment? The answer to this question is found through literature research. These findings were validated …


Cognitive Negotiation Schemata In The It Industries Of Japan And Finland, William W. Baber, Arto Ojala Jan 2015

Cognitive Negotiation Schemata In The It Industries Of Japan And Finland, William W. Baber, Arto Ojala

Journal of International Technology and Information Management

The existing literature emphasizes the importance of negotiation skills in the field of IT. However, negotiation and negotiation styles in the IT industry have received limited attention. This original empirical research compares the negotiation schemata of Finnish and Japanese IT business people. The study identifies negotiation schemata used in one or both culture groups. Negotiators with greater experience and power in the negotiation process command more schemata. However, neither population enjoys the full range of negotiation schemata. Business negotiators in or out of IT and these cultures may benefit from knowing the schemata and the results of matching and mismatching.


Nosql Database Technologies, Michael Madison, Mark Barnhill, Cassie Napier, Joy Godin Jan 2015

Nosql Database Technologies, Michael Madison, Mark Barnhill, Cassie Napier, Joy Godin

Journal of International Technology and Information Management

As cloud computing continues to evolve, organizations are finding new ways to store the massive amounts of big data that are collected. Big data storage often require greater flexibility and scalability which can be provided by incorporating NoSQL technologies. NoSQL (Not Only SQL) is quickly becoming a popular approach to store large and unstructured data. This paper looks at the various classifications of NoSQL technologies as well as many of the notable characteristics of the technologies. The authors also describe some deficiencies of using NoSQL and give some explanation to why companies are adopting the technology. The paper concludes with …


An Innovative Clustering Approach To Market Segmentation For Improved Price Prediction, Donghui Shi, Jian Guan, Jozef Zurada, Alan S. Levitan Jan 2015

An Innovative Clustering Approach To Market Segmentation For Improved Price Prediction, Donghui Shi, Jian Guan, Jozef Zurada, Alan S. Levitan

Journal of International Technology and Information Management

A main obstacle to accurate prediction is often the heterogeneous nature of data. Existing studies have pointed to data clustering as a potential solution to reduce heterogeneity, and therefore increase prediction accuracy. This paper describes an innovative clustering approach based on a novel adaptation of the Fuzzy C-Means algorithm and its application to market segmentation in real estate. Over 15,000 actual home sales transactions were used to evaluate our approach. The test results demonstrate that the accuracy in price prediction shows notable improvement for some clustered market segments. In comparison with existing methods our approach is simple to implement. It …


Perceptions And Use Of Anonymous Communication Across Cultures, Guido Lang, Tamilla Mavlanova Jan 2015

Perceptions And Use Of Anonymous Communication Across Cultures, Guido Lang, Tamilla Mavlanova

Journal of International Technology and Information Management

We use social networks to communicate, keep in touch and express our opinions in a manner that has become completely ubiquitous. However, this very ubiquity and ease of expression have exposed another, contentious side – one where nobody can remain completely anonymous for long and where every conversation is stored in perpetuity. Some fear that the ephemeral quality of a social interaction has been lost, which threatens our right to be forgotten and freedom of expression. In this paper, we look at why people engage in anonymous communication, and if there is a perceived need for legal protection of anonymous …


Validating The Technostress Instrument Using A Sample Of Chinese Knowledge Workers, Leida Chen Jan 2015

Validating The Technostress Instrument Using A Sample Of Chinese Knowledge Workers, Leida Chen

Journal of International Technology and Information Management

Today, the phenomenon of technostress is both pervasive and global. Nevertheless, research efforts, especially empirical and cross culture studies, in this domain have been very limited. In addition, lack of consistency in the technostress measure found in existing literature made it difficult to build a unified body of knowledge of technostress. Using a sample of 221 Chinese knowledge workers, this study cross-validated and refined the technostress measure developed by Tarafdar et al. (2007). It was found that the instrument offered high validity and reliability after some respecification in the Chinese context. Technostress experienced by Chinese knowledge workers was investigated and …


Table Of Contents Jan 2015

Table Of Contents

Journal of International Technology and Information Management

No abstract provided.


From The Desk Of The Editor Jan 2015

From The Desk Of The Editor

Journal of International Technology and Information Management

No abstract provided.


Do National Culture And Organizational Development Affect The Effectiveness Of Erp Implementation? A Tale Of Two Cultures: Us Versus China, Wing M. Fok, Lillian Y. Fok, Jing Li Jan 2015

Do National Culture And Organizational Development Affect The Effectiveness Of Erp Implementation? A Tale Of Two Cultures: Us Versus China, Wing M. Fok, Lillian Y. Fok, Jing Li

Journal of International Technology and Information Management

As many US and European companies have implemented Enterprise Resource Planning (ERP) Systems, most of the previous implementation studies have tended to focus on companies from more developed countries. This research points out that there is need for academics and practitioners to “take stock,” to examine what is happening in broad terms across organizations in the ERP implementation process, and to consider whether cultural differences in the U.S. when compared to another culture can impact the process. In this study, we are concerned with several issues surrounding current ERP implementation status and report initial findings from managers in a wide …


Implications Of Perceived Utility On Individual Choice And Preferences: A New Framework For Designing Recommender System, Gunjan Tomer Jan 2015

Implications Of Perceived Utility On Individual Choice And Preferences: A New Framework For Designing Recommender System, Gunjan Tomer

Journal of International Technology and Information Management

Consumer psychology and consumer behaviour has constantly been a field of interest for the researchers. Volumes of researches are available in this area, still new theories and concepts keep emerging in response to change in context and environment. Consumer psychology has large cross disciplinary implications. In this paper, a relationship between consumer psychology and recommender system has been explained and how implementing a consumer psychology model can improve recommender system performance. This paper also gives first level analysis of various filters that can be developed along with the design of recommender system in order to generate a more refined and …


Table Of Contents Jan 2015

Table Of Contents

Journal of International Technology and Information Management

No abstract provided.


Optimizing Data Management With Disparities In Data Value, G. Shankaranarayanan, Adir Even, Paul D. Berger Jan 2015

Optimizing Data Management With Disparities In Data Value, G. Shankaranarayanan, Adir Even, Paul D. Berger

Journal of International Technology and Information Management

When there is a disparity in the value of different data records and fields, there is a need for an optimization of data resources. Not all data necessarily contribute the same value. It depends on the usage of the data, as well as a variety of other factors. This paper presents models for optimizing data management in the presence of a disparity between the values contributed by different data. We expound on what disparity of data value represents and illustrate models to derive a numerical measure of such disparity. We then use real-world data from a large data resource used …