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Full-Text Articles in Management Information Systems

Building A Foundation For Knowledge Management Research: Developing, Validating, And Applying The Knowledge Internalization Construct, Kamphol Wipawayangkool Oct 2011

Building A Foundation For Knowledge Management Research: Developing, Validating, And Applying The Knowledge Internalization Construct, Kamphol Wipawayangkool

Information Systems & Operations Management Dissertations - Archive

The notion of knowledge internalization (KI), albeit a critical link in Nonaka's (1994) organizational knowledge creation theory, has not been rigorously conceptualized and defined, let alone operationalized. To strengthen the foundation for knowledge management (KM) research, we attempt to fulfill the following research objectives in the three essays of this dissertation. In the first essay, by drawing from Anderson (1983)'s ACT (adaptive control of thought) theory and Glaser et al. (1985)'s framework on the dimensions of cognitive skills, we develop the construct of KI and demonstrate its nomological validity by examining its role in knowledge sharing phenomenon through its relationships …


Is Benefit For Individuals: Expanded Conceptualization And Comprehensive Construct Development, Jonghak Sun Nov 2010

Is Benefit For Individuals: Expanded Conceptualization And Comprehensive Construct Development, Jonghak Sun

Information Systems & Operations Management Dissertations - Archive

Information systems benefits for individuals (ISBI) has been a key construct for the IS success model, which has evolved over the years to strengthen the theoretical foundation for the IS field. However, relatively little research has been done to explore, develop and validate the underlying theoretical dimensions for this crucial construct. Moreover, extant research related to this construct in particular, and to the IS success model in general, has been conducted in the context of individual IS application instead of the overall IS in the organization. This study fulfills four research objectives: (1) Develop a theory-based extended conceptualization of IS …


Reconceptualizing Technology Use And Information System Success: Developing And Testing A Theoretically Integrated Model, Keng-Jung Yeh Sep 2009

Reconceptualizing Technology Use And Information System Success: Developing And Testing A Theoretically Integrated Model, Keng-Jung Yeh

Information Systems & Operations Management Dissertations - Archive

Technology Acceptance Model (TAM) research, which pertains to how an information system can be initially adopted by members of an organization, was born two decades ago and grows into one of the pivotal theoretical foundations of the information systems (IS) discipline. However, many IS scholars indicate that recent TAM research fail to break the 20-years-old confinement and provide little intellectual value.To respond to this call for more intellectual depth in TAM research, this dissertation suggests multiple ways to rejuvenate the research stream. First, Bhattacherjee's IS use continuance model (2001), which is based on the Expectation-Disconfirmation Theory, was adopted as the …


To Test Before Or To Test After - An Experimental Investigation Of The Impact Of Test Driven Development, Vikram Singh Bhadauria Sep 2009

To Test Before Or To Test After - An Experimental Investigation Of The Impact Of Test Driven Development, Vikram Singh Bhadauria

Information Systems & Operations Management Dissertations - Archive

Test driven development (TDD) requires the developer to create the test suite before designing and writing the application program. Unlike traditional software development practices, in TDD test development precedes application development. Such a practice also redefines the role of the developer. Lately, TDD is growing in popularity as a part of Agile methodologies. There is a critical need for rigorous empirical research to understand the role and impact of TDD as a software development practice. The goal of this dissertation research is to fill this gap. We conducted a Laboratory Experiment to understand the influence of TDD on the outcomes …


Servicescape And Customer Satisfaction: The Role Of Strategy, Patti Lynn Collett Sep 2009

Servicescape And Customer Satisfaction: The Role Of Strategy, Patti Lynn Collett

Information Systems & Operations Management Dissertations - Archive

The purpose of this research is to determine if the corporate strategy theory base may be useful in advancing the understanding of service characteristics; specifically, the relationship between particular service industries, competitive strategy and a firm's choice of servicescape dimensions. The design and methodology of this research combines two distinct literature streams with respect to service operations: competitive strategy and operations strategy. First, the operations strategy literature and its evolution into service operations are reviewed to provide a historical foundation for the research and to identify possible research gaps. Next, the strategy literature is reviewed as a possible remedy to …


Acceptance Of Systems Development Methodologies: Testing A Theoretically Integrated Model, Nancy A. Bonner Sep 2008

Acceptance Of Systems Development Methodologies: Testing A Theoretically Integrated Model, Nancy A. Bonner

Information Systems & Operations Management Dissertations - Archive

Industry reports continue to portray a dismal picture of software development project success. Software projects continue to be over budget, overdue and lacking in quality and desired functionality. A variety of innovative methodologies and tools have been introduced to aid in improving the software development process. However, there has been reluctance to commit to their usage. The goal of this research is to examine the reasons a software developer makes a commitment to use a given development methodology. We used a theoretically integrated approach to study this phenomenon, drawing on theories from the fields of marketing as well as psychology. …


Why Do People Engage In Social Computing? A Need Fulfillment Perspective, Vishal Sachdev Aug 2008

Why Do People Engage In Social Computing? A Need Fulfillment Perspective, Vishal Sachdev

Information Systems & Operations Management Dissertations - Archive

With the trend towards social interaction over the Internet and the popularity of websites such as Myspace, Facebook and Youtube among others, practitioners and researchers are motivated to explain the sudden surge in user interest, in a phenomenon that we term, Social Computing. We seek to research the question: "Why do people engage in Social Computing?" The motivation is to determine some of the underlying human psychological factors that are driving this phenomenon. Towards this end, we propose a reformulation of the interactivity construct by suggesting new dimensions of interactivity that are unique to social computing. With this reformulated interactivity …


The Impact Of Information Technology On Small, Medium, And Large Hospitals: Quality, Safety, And Financial Metrics, Stacy Alicia Bourgeois Roberts Apr 2008

The Impact Of Information Technology On Small, Medium, And Large Hospitals: Quality, Safety, And Financial Metrics, Stacy Alicia Bourgeois Roberts

Information Systems & Operations Management Dissertations - Archive

This study focuses on the role of information technologies in healthcare, and investigates the relationship of IT sophistication to patient safety, healthcare quality, and financial performance in Texas acute care hospitals. A value/supply chain perspective guides the development of a general model that integrates hospitals' IT sophistication with their patient and financial outcomes. From the model emerge hypotheses that are tested using the structural equation modeling approach, taking into account differences in outcomes across small, medium, and large hospitals. Our testing and comparisons give insight into the dynamics of health information technology and provide specific direction for practitioners and future …


The Effect Of Leadership Style On Cio Effectiveness, Kishen Parthasarathy Iyengar Apr 2008

The Effect Of Leadership Style On Cio Effectiveness, Kishen Parthasarathy Iyengar

Information Systems & Operations Management Dissertations - Archive

While IS researchers have often opined that leadership is important, a theoretical examination of leadership in the CIO context is lacking. We examine Leadership style in the light of the transformational leadership theory and its impact on organizational level variables such as CIO Role Effectiveness and IT ambidexterity, and individual level variables such as Leader-Member Exchange Relationship and the subordinate's general job satisfaction. Results indicate that contingent rewarding style impacted CIO role effectiveness, which in turn predicted IT ambidexterity. Transformational leadership was the strongest predictor of Leader-Member Exchange relationship, which in turn impacted job satisfaction.


A Comparison Of Traditional And Active Learning Methods: An Empirical Investigation Utilizing A Linear Mixed Model, David Weltman Apr 2008

A Comparison Of Traditional And Active Learning Methods: An Empirical Investigation Utilizing A Linear Mixed Model, David Weltman

Information Systems & Operations Management Dissertations - Archive

This research aims to understand what types of learners (business school students) benefit most and what type of learners may not benefit at all from active learning methods. It is hypothesized that different types of students will achieve different levels of proficiency based on the teaching method. Several types of student characteristics are analyzed: grade point average, learning style, age, gender, and ethnicity. Three topics (in the introductory business statistics course) and five instructors covering seven class sections are used with three different experimental teaching methods. Method topic combinations are randomly assigned to class sections so that each student in …


An Adaptive Reputation-Based Trust Model For Intelligent Agents In E-Marketplace, Liangjun You Apr 2008

An Adaptive Reputation-Based Trust Model For Intelligent Agents In E-Marketplace, Liangjun You

Information Systems & Operations Management Dissertations - Archive

In the emerging Electronic Marketplace, intelligent agents that are reactive, proactive and social will become the major players. These intelligent agents will search for good deals, evaluate trading partners and eventually provide advice on or even make decisions on transactions for their principals. To this end, it is vitally important for the agents to be able to precisely estimate the trust of the business partners to make successful deals. This dissertation proposes an adaptive reputation-based trust model which can be utilized by intelligent agents in an open Electronic Marketplace, where the seller agents and buyer agents can enter and leave …


A Two-Order Effect Model Of It Business Value: Theoretical Development And Empirical Test, Vishnu Vinekar Sep 2007

A Two-Order Effect Model Of It Business Value: Theoretical Development And Empirical Test, Vishnu Vinekar

Information Systems & Operations Management Dissertations - Archive

A new model for IT Business Value is proposed and empirically validated from longitudinal panel data. We posit that IT has a first-order effect that includes automating, and a second-order effect that is more dependent on informating. Our empirical results demonstrate that IT's contribution to firm performance is mediated via its impacts on productivity, which corresponds to the first-order effect. We further developed and validated a complex but parsimonious moderated-mediation model to show that these paths to business value from IT vary depending on industry information intensity, environmental dynamism, and environmental munificence.


Empirical Investigation Of The Relationship Of Privacy, Security And Trust With Behavioral Intention To Transact In E-Commerce, Anil Gurung Aug 2007

Empirical Investigation Of The Relationship Of Privacy, Security And Trust With Behavioral Intention To Transact In E-Commerce, Anil Gurung

Information Systems & Operations Management Dissertations - Archive

Privacy and security concerns of consumers have been touted as one of the hindrances in the growth of e-commerce. These concerns increase risk perception of consumers. Understanding the consequences of privacy and security concerns, and their relationship to risk perceptions may provide a solution. The relationship between privacy and security is investigated using the Theory of Planned Behavior. The model proposed in this study, investigates the relationship of trust, privacy and security concerns to the risk perception adoption of e-commerce. The results from a field study validate the model.


A Typology Of Cluster Concentrations Based On Factor Conditions Of Production And Evolution Of Supply Chain Infrastructures, Pamela J. Zelbst Aug 2007

A Typology Of Cluster Concentrations Based On Factor Conditions Of Production And Evolution Of Supply Chain Infrastructures, Pamela J. Zelbst

Information Systems & Operations Management Dissertations - Archive

If the reader would imagine a 500 piece picture puzzle of which only one single piece is available for research, then it is obvious that any conclusions concerning the puzzle as a whole would at the very best be limited to what the researcher could extrapolate from that single piece of the puzzle. This study contends that to comprehend the puzzle it must be viewed as a whole picture, admittedly comprised of different pieces, but nonetheless only accurately understandable in regard to interaction and interconnectivities when viewed from a macro perspective. Accordingly, concentrations should be viewed from a holistic, macro …


Towards A Systemic View Of Organizational Dynamic It Capability: An Empirical Assessment, Anurag Jain Aug 2007

Towards A Systemic View Of Organizational Dynamic It Capability: An Empirical Assessment, Anurag Jain

Information Systems & Operations Management Dissertations - Archive

In an increasingly complex world characterized by hyper-competition and turbulence, an organization's ability to sustain its competitive advantages depends not only on how it acquires its capabilities, but also on how it orchestrates the relationships among them. While the resource based view of the firm and the literature on dynamic capabilities have provided strategic insights to the successful deployment and expeditious management of scarce resources, there is very little research on dynamic capabilities from an IT perspective. In particular, there is no common understanding of what the phrase "dynamic IT capability" means or how it can be achieved. This study …


Task Complexity And Effectiveness Of Pair Programming: An Experimental Study, Venugopal Balijepally Aug 2007

Task Complexity And Effectiveness Of Pair Programming: An Experimental Study, Venugopal Balijepally

Information Systems & Operations Management Dissertations - Archive

Extreme Programming, which is recently gaining popularity as an alternate software development methodology, involves two programmers working collaboratively to develop software. This study examined the efficacy of pair programming by comparing the effectiveness of collaborating pairs with those of programmers working individually. Student subjects participated in a controlled laboratory experiment. Two factors were manipulated in the experiment: programming task complexity (high vs. low) and programmers working individually vs. in pairs. The performance of programmer pairs was compared with those of the best performer and the second best performer from among nominal pairs. An important finding of the study is that …


Capturing The Longitudinal Dynamics Of Customer-Supplier Relationships: An Empirical Examination Of The Roles Of It, Transaction Economics And Social Exchange, William Wayne Willette Aug 2007

Capturing The Longitudinal Dynamics Of Customer-Supplier Relationships: An Empirical Examination Of The Roles Of It, Transaction Economics And Social Exchange, William Wayne Willette

Information Systems & Operations Management Dissertations - Archive

The forms of cooperative business hold the promise of reduced costs, increased efficiencies, rapid market and environmental responses, expanded market opportunities, new resources, faster product developments, and the most coveted of all benefits--competitive advantage. These cooperative business forms are a rich matrix for the exploration and testing of a wide range of theories, such as Transaction Cost Economics, Social Exchange Theory, Resource Dependence Theory, and Relational Exchange Theory. This thesis presents a process view of how IT and trust affect transaction costs in a transaction dyad consisting of a small supplier and a large customer. It goes beyond functional relationships …


Determinants Of Knowledge Sharing Behaviors: Developing And Testing An Integrated Theoretical Model, Anitha Chennamaneni Aug 2007

Determinants Of Knowledge Sharing Behaviors: Developing And Testing An Integrated Theoretical Model, Anitha Chennamaneni

Information Systems & Operations Management Dissertations - Archive

Knowledge sharing has been identified as the key enabler of knowledge management. To leverage knowledge resources and to support knowledge sharing, organizations are employing knowledge management systems. While knowledge management systems are important, practical implementations have found that technology alone cannot guarantee that knowledge will be shared. The objective of this research study was to examine factors that promote or discourage knowledge sharing behaviors of knowledge workers in the organizational context. Drawing from multiple streams of research including social psychology, organizational learning, knowledge management, information systems and so forth, this research developed an integrated theoretical model and unveiled three sets …


An Empirical Examination Of The Influence Of Information Technology And Trust On Supply Chain Dyad Relationships And Performance, Anil Singh Aug 2007

An Empirical Examination Of The Influence Of Information Technology And Trust On Supply Chain Dyad Relationships And Performance, Anil Singh

Information Systems & Operations Management Dissertations - Archive

Reacting to increased competition, companies are adopting inter-organizational information systems (IOS) that share information across the supply chain partners. This sharing requires trust. To better understand the phenomenon of trust between partners, we develop an integrated model of trust in supply chains with theoretical underpinnings of transaction cost economics and environmental factors like Information Technology and Power. The framework also takes into consideration; the association between trust and final outcome measures such as performance and satisfaction through supply chain relationship. By assessing the interconnectedness of trust in inter-organizational information systems, with environmental factors, our research model will help researchers as …


Implementation Of Enterprise Information Systems: A Comparative Study Of Enterpise Application Integration (Eai) Vs Enterprise Resource Planning (Erp), Randall W. Brown Aug 2007

Implementation Of Enterprise Information Systems: A Comparative Study Of Enterpise Application Integration (Eai) Vs Enterprise Resource Planning (Erp), Randall W. Brown

Information Systems & Operations Management Dissertations - Archive

This dissertation is a two part study which examines and compares two of the most common Enterprise Integration technologies: Enterprise Resource Planning (ERP) and Enterprise Application Integration (EAI). The first part examines the perceptions of individuals toward each of the technologies. The second part of the study compares and contrasts the two Enterprise Integration technologies with respect to the factors leading to success (or failure). The model determines three levels of factors and is derived from the two-factor motivational studies of Herzberg and Maslow's Hierarch of Needs. In addition, it attempts to discover which groups of factors may be more …


Data Mining And Statistics: Examining Critical Patterns Of Research And Practice, Ailing Wang Aug 2007

Data Mining And Statistics: Examining Critical Patterns Of Research And Practice, Ailing Wang

Information Systems & Operations Management Dissertations - Archive

Data Mining (DM) has gained increasing attention in academia and growing importance in business over past decades. This is a study to examine the current status of DM in both research and practice with a focus on the role of statistics for the advancement of the field. Being multi-disciplinary in nature, DM challenges researchers to work together and be aware of the progress made in other fields in order to contribute towards the development of the field. By employing citation analysis techniques and using publicly available citation data, I empirically examine how DM reference fields, such as statistics, machine learning, …


Influence Of Codified Knowledge On Software Design Task Performance: A Comparison Of Pairs With Individuals, George Ashok Mangalaraj Aug 2007

Influence Of Codified Knowledge On Software Design Task Performance: A Comparison Of Pairs With Individuals, George Ashok Mangalaraj

Information Systems & Operations Management Dissertations - Archive

The need to improve the success rates of software development projects has prompted the software engineering community to come-up with various initiatives. These initiatives include: new software development processes such as Extreme Programming (XP), leveraging the development process by reusing existing knowledge of software artifacts. XP utilizes pairs in the performance of various software development tasks. Moreover, development of software applications is a knowledge intensive process that utilizes both tacit and explicit knowledge. This experimental study utilized software development professionals as subjects and manipulated the mode of participation (individual or pairs) and availability of codified knowledge (design patterns). Results of …