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Management Information Systems Commons™
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Articles 1 - 9 of 9
Full-Text Articles in Management Information Systems
Midmark: An It Service Desk Business Case, Johnny King, Jonathan Pinto
Midmark: An It Service Desk Business Case, Johnny King, Jonathan Pinto
Master of Information Systems Capstone Executive Summary
The purpose of this Capstone project is to research and recommend alternatives to the IT service desk system used by Midmark. This involves gathering requirements, researching the available market solutions via the Gartner Magic Quadrant, meeting with vendors for live demonstrations, matching vendor features to the Midmark decision matrix requirements and calculating scores, performing vendor costs analyses, and a recommendation using Midmark’s business case template.
Customized Crm System For U.S Ecology, Nyswyn Jawaharlal
Customized Crm System For U.S Ecology, Nyswyn Jawaharlal
Master of Information Systems Capstone Executive Summary
Grow by acquisitions, has been one of the business strategy for U.S ecology. Though US Ecology is still growing organically by diligently carrying out its core business in a competent manner, the executive board is growing the company inorganically by acquiring more smaller companies under its gamut. US Ecology tends to carefully choose the companies being purchased for positioning the company strategically across USA in order to serve more customers in more number of states and also make sure that the company being bought has the scope of being expanded in its own operational capability and services provided. In the …
Food Truck Technology Roadmap, Laura Fernandes
Food Truck Technology Roadmap, Laura Fernandes
Master of Information Systems Capstone Executive Summary
The purpose of this project is to make recommendations to improve the Food Truck fleet from a technology perspective, while respecting the company’s business imperatives for the fleet.
Improving It Requirement Accountability, George Powell
Improving It Requirement Accountability, George Powell
Master of Information Systems Capstone Executive Summary
The Communication & Information (SC) Directorate has centralized the collection and management of Information Technology (IT) requirements used by the center to request, acquire, and install IT related items using a Government Off The Shelf (GOTS) application called the Information Technology Requirements Database (ITRDB). While the ITRDB works sufficiently, a decision was made to pursue ways to increase accountability within the tool for requirements that request: hardware renewals, software renewals, and requirements that stop having forward progress in the process.
Key Performance Indicators In An Agile Supply Chain, Jacob Langston
Key Performance Indicators In An Agile Supply Chain, Jacob Langston
Master of Information Systems Capstone Executive Summary
Agile supply chains offer the flexibility required to support customers who require a “quick response” to demand requirements. Coupled with lean process improvements and integrated solutions, cost-effective supply chains can be established that provide the infrastructure needed to support the agility needed to meet customer demands; ultimately increasing market share and continued growth. While Emerson’s mission to remain an industry leader in the HVAC&R Industry aligns with these aspects of supply chain management, current system infrastructure does not support such flexibility. Multiple execution tools, processes and one-off solutions make it difficult to standardize reporting methodologies for performance metrics. This leads …
Cisco Unified Communications Training At R+L Carriers, Inc., Iyabo Olukoya-Iselaiye, Shaelyn Taylor
Cisco Unified Communications Training At R+L Carriers, Inc., Iyabo Olukoya-Iselaiye, Shaelyn Taylor
Master of Information Systems Capstone Executive Summary
The goal of this implementation was to improve communications between R+L Carriers locations and customers, increase collaboration between employees, and unify existing information technology (IT) platforms into one.
Servicenow Utilization For Healthstream Lms Support, Leslie Helmbrecht
Servicenow Utilization For Healthstream Lms Support, Leslie Helmbrecht
Master of Information Systems Capstone Executive Summary
Premier Health manages a Learning Management System outside of the IT Division, without efficient and standardized support processes shared by the rest of the organization. Transitioning support to the Incident Management System, ServiceNow requires purchasing annual licenses for each Learning Management System Administrator, however offers extensive benefits to both the Learning Solutions Department and the organization.
Road To Operation Success, Malcolm Lager
Road To Operation Success, Malcolm Lager
Master of Information Systems Capstone Executive Summary
The project reviewed the current state of the AN IT support team and its daily operational processes and procedures. During this assessment, several areas were reviewed. First, the team make up was reviewed, along with the team member’s responsibilities. This provided a point of reference on what the abilities of the staff were and how they could be best used in a sustainable operational environment.
Implementing Web 2 Technologies For Sacm Cultural And Social Affairs Department, Abdullah Abomalik
Implementing Web 2 Technologies For Sacm Cultural And Social Affairs Department, Abdullah Abomalik
Master of Information Systems Capstone Executive Summary
The purpose of this capstone project is to recognize the benefits of WEB 2 technology at Saudi Arabian Cultural Mission (SACM) from the implementing of information technology.